International Sales Manager

🚀 We’re Hiring- PHP Developer Deqode

📍 Location: Pune (Hybrid)

🕒Experience: 4–6 Years

⏱️ Notice Period: Immediate Joiner

We're looking for a skilled PHP Developer to join our team. If you have a strong grasp of secure coding practices, are experienced in PHP upgrades, and thrive in a fast-paced deployment environment, we’d love to connect with you!

🔧 Key Skills:

- PHP | MySQL | JavaScript | Jenkins | Nginx | AWS

🔐 Security-Focused Responsibilities Include:

- Remediation of PenTest findings

- XSS mitigation (input/output sanitization)

- API rate limiting

- 2FA integration

- PHP version upgrade

- Use of AWS Secrets Manager

- Secure session and password policies

bout the Role

We are seeking an experienced Python Data Engineer with a strong foundation in API and basic UI development. This role is essential for advancing our analytics capabilities for AI products, helping us gain deeper insights into product performance and driving data-backed improvements. If you have a background in AI/ML, familiarity with large language models (LLMs), and a solid grasp of Python libraries for AI, we’d like to connect!

Key Responsibilities

•   Develop Analytics Framework: Build a comprehensive analytics framework to evaluate and monitor AI product performance and business value.

•   Define KPIs with Stakeholders: Collaborate with key stakeholders to establish and measure KPIs that gauge AI product maturity and impact.

•   Data Analysis for Actionable Insights: Dive into complex data sets to identify patterns and provide actionable insights to support product improvements.

•   Data Collection & Processing: Lead data collection, cleaning, and processing to ensure high-quality, actionable data for analysis.

•   Clear Reporting of Findings: Present findings to stakeholders in a clear, concise manner, emphasizing actionable insights.

Required Skills

•   Technical Skills:

o   Proficiency in Python, including experience with key AI/ML libraries.

o   Basic knowledge of UI and API development.

o   Understanding of large language models (LLMs) and experience using them effectively.

•   Analytical & Communication Skills:

o   Strong problem-solving skills to address complex, ambiguous challenges.

o   Ability to translate data insights into understandable reports for non-technical stakeholders.

o   Knowledge of machine learning algorithms and frameworks to assess AI product effectiveness.

o   Experience in statistical methods to interpret data and build metrics frameworks.

o   Skilled in quantitative analysis to drive actionable insights.

Location: HSR Layout, Bangalore

Department: Design/Art

Job Summary:

The Design Manager at Contlo will lead our design team, driving the creation and implementation of visual designs across various projects. This role requires a blend of creative vision, leadership, and project management skills to deliver outstanding design solutions that align with our brand's identity and business goals.

Key Responsibilities:

• Lead and manage the design team, fostering a collaborative, innovative, and high-performance culture.
• Develop and implement design strategies that align with the company's objectives and brand standards.
• Oversee the entire design process, from concept to delivery, ensuring high-quality standards are met within deadlines.
• Collaborate with cross-functional teams, including marketing, product development, and external partners, to ensure cohesive branding and user experience across all platforms.
• Provide expert guidance and feedback to designers, helping to develop their skills and careers.
• Stay abreast of industry trends, technologies, and tools to continuously improve the team's output and efficiency.
• Manage and allocate resources effectively, including budgeting for design tools, software, and external contractors as needed.
• Present designs and strategies to stakeholders, incorporating feedback to refine and improve outcomes.

Qualifications:

• Bachelor's degree in Graphic Design, Visual Communication, or a related field. A Master's degree is a plus.
• Proven experience (typically 4+ years) in a design leadership role, with a strong portfolio showcasing a variety of projects.
• Expertise in design software and tools (e.g., Adobe Creative Suite, Sketch, Figma, Canva).
• Strong leadership and team management skills, with a track record of motivating and developing talent.
• Excellent communication, presentation, and interpersonal skills, capable of conveying complex design concepts clearly and persuasively.
• Solid understanding of branding, user experience, and digital marketing principles.
• Ability to manage multiple projects simultaneously, prioritizing tasks to meet deadlines and objectives.
• Creative thinker with strong problem-solving skills and attention to detail.

Job Description:

• Candidate should ideally be a B.E/B.Tech graduate with 2 to 5 years of real-time experience.
• Expertise in React.js, C#, ADO.Net, Web API, MS SQL Server 2008 and above, JavaScript, jQuery, JSON, AJAX and XML
• Looking for Full stack .NET Developer who will work closely with Project Manager, Software Developers and QA Team to develop cutting edge web-based solutions in a Product Development Environment. The job involves working with some of the latest technologies including React.js, WCF, REST services, jQuery and AJAX.
• Should be experienced with Agile methodology and working with Agile development teams. 
• Ability to work within a team and work independently
• Experience with the full SDLC, including design, development, testing, deployment, and documentation activities
• Excellent object-oriented design and development skills
• Excellent communication skills
• Experience working on a CRM product or a Marketing Automation or Analytics tool or Digital Publishing is a major advantage
• Experience with Microsoft Design patterns and Microsoft Enterprise Library

Skills:

• Strong working experience into C#, ADO.Net, MS SQL Server 2008 and above versions, JavaScript, jQuery, WCF, REST based services and AJAX
• Development experience with data integration technologies including Web API, REST, SOAP, JSON and XML
• Strong working knowledge with JavaScript frameworks such as jQuery, React, Angular
• Strong working knowledge of debugging for rapid development; experience with development tools such as Firebug, Fiddler
• Strong understanding of cross-browser compatibility, with support for IE, Firefox, Chrome, Safari on Windows and Safari, Firefox, Chrome on MAC
• Strong HTML and JavaScript (AJAX, DOM)
• Strong written and verbal communications skills
• TFS/VSTS/SVN and any source management experience like Git, AWS CodeCommit etc.
• Working knowledge in Node.js, React.js, and Twitter bootstrap framework is an advantage
• Knowledge of CI/CD process and cloud platforms like AWS would be an added advantage.

• Minimum of 1+ years PHP web development experience
• As a PHP developer your duties would primarily consist of developing new projects built using PHP-based frameworks/platforms, writing custom code, and architect new solutions for prospective clients.
• Expert with PHP object-oriented programming & MVC applications
• Familiarity with automated deployment strategies
• Solutions-oriented thinking; always looking for the smart solution to a problem rather than jumping at the first answer
• Salary is negotiable depending on the experience

Call Reception and Ticket Logging: Responsible for:

• Ensuring calls are answered professionally
• Ensuring that the relevant information is collected from a customer
• Ensuring that the correct level of priority is agreed with the customer
• Ensuring that the ticket is assigned to the correct engineer
• Ensuring that the engineer is aware that there is a new ticket assigned to their queue
  
  SLA Management: Responsible for:
• Ensuring that appropriate attention is paid to P1s
• TPMs engaged immediately for engineer dispatch to the site where applicable
• The customer is forwarded to an engineer for a possible remote fix
• Ensuring that all tickets are managed in line with SLAs
  
  Jeopardy Management: Responsible for:
• Ensuring that the ticket is managed in line with Company’s jeopardy management process
  
  Escalation Management: Responsible for:
• Ensuring that the ticket is escalated appropriately in line with Company’s escalation process
• Provide 1st line escalation to customers and channels (referring to Jeopardy and Escalation Manager)
• Provide 1st line escalation into TPM (referring to Jeopardy and Escalation Manager)
• Responsible for advising Service Centre Manager of any missing information in the knowledge database
  
  Communication Responsible for:
• Customer Communication
• Ensuring that the customer is updated regularly throughout the duration of the ticket
• Ensuring the quality of ticket input is of a high standard
• Ensuring that key internal contacts are advised of any issues
• Responsible for reading, understanding, and complying with Company’s Information Security policies.

FORMAL EDUCATION AND TRAINING

• Educated to an A-level minimum, with higher education qualification (degree or equivalent preferred). Alternatively, relevant and proven Industry experience would be accepted
• Industry or relevant business qualifications and accreditations would be desirable
• Proficiency involved in working in the service industry, with particular emphasis placed on customer focus issues.
• Ability to form close working relationships with the customer community, sub-contractors
• Excellent client-facing communications skills
• A Self-motivated team player with excellent interpersonal skills
• An outgoing individual willing to participate as part of a small and flexible team
• in European languages would be an advantage
• ITIL Foundation / ITIL v3 Foundation
• Overall telecommunications knowledge with an appreciation of the Nortel / Avaya / Genesys / AWS Product Sets

Key Competencies

• Customer Focused
• Relationship Building and Maintenance
• Decision-Making Ability
• Inspiring Communicator
• Initiating Action
• Personal Responsibility

• Experience in Web and Mobile Applications
• Agility and ability to adapt quickly to changing requirements and scope and priorities
• Experience in Java, Python.
• Deep understanding of data structures and microservices.
• Knowledge of Node.js
• Understanding the nature of asynchronous programming and its quirks and workarounds
• Familiarity with front-end technologies
• User authentication and authorization between multiple systems, servers, and environments
• Interaction with multiple data sources
• Good understanding of SQL
• Understanding fundamental design principles behind a scalable application
• Understanding differences between multiple delivery platforms, such as mobile vs. desktop, and optimizing output to match the specific platform.
• Implementing automated testing platforms and unit tests
• Proficient understanding of code versioning tools, such as Git .