Customer Support Intern

Key Responsibilities

Technical Leadership

• Lead the design and implementation of scalable, high-performance modules and APIs

• Architect robust solutions utilizing PHP (Yii framework), Vue.js, CSS, HTML, and JavaScript

• Demonstrate advanced expertise in SQL development and optimization across PostgreSQL and

AWS Aurora environments

• Execute comprehensive query optimization and database performance tuning initiatives

• Design and implement efficient data access patterns and database architectures

• Establish and enforce coding standards, best practices, and development methodologies

• Drive technical decision-making for feature development, system enhancements, and

infrastructure improvements

• Conduct comprehensive code reviews and ensure delivery of production-ready solutions

Team Management & Mentoring

• Lead and mentor a team of 5-10 fullstack developers

• Foster a collaborative, high-performance development culture

• Provide technical guidance and professional development opportunities for team members

• Facilitate knowledge sharing and cross-training initiatives

• Coordinate with cross-functional teams including Product, QA, and DevOps

Product Development

• Drive core product development from conception to deployment

• Manage critical issue resolution and system maintenance

• Build reusable code libraries and establish development frameworks

• Ensure optimal application performance, security, and scalability

• Collaborate with stakeholders to translate business requirements into technical solutions

Lead Software Engineer

Process & Quality Assurance

• Implement and optimize Agile development methodologies

• Drive technical project planning and delivery timelines

• Ensure comprehensive documentation and knowledge management

• Monitor system performance and implement proactive improvements

Required Qualifications

Experience & Background

• 12+ years of overall software development experience

• 8-10+ years of hands-on experience with PHP, preferably using Yii framework or similar MVC

frameworks

• 3+ years of technical leadership or team lead experience

• Proven track record in fullstack development with significant contributions to web and backend

systems

Technical Expertise

• Expert-level proficiency in Object-Oriented Programming (OOP), PHP, and JavaScript

• Advanced experience with Vue.js (Vue 2/3, Vuex, Vue Router) and modern frontend

development practices

• Deep understanding of SQL and database design principles

• Production experience with PostgreSQL and complex database operations

• Proficient in version control systems (Git/GitHub) and collaborative development workflows

Leadership & Soft Skills

• Demonstrated ability to lead technical teams and drive project deliveries

• Excellent communication and interpersonal skills

• Strong analytical and problem-solving capabilities

• Experience with Agile/Scrum methodologies and project lifecycle management

• Ability to work independently while maintaining strong collaboration with distributed teams

Preferred Qualifications

• Extensive reporting and analytics experience with complex data visualization and dashboard

development

• Proven experience working with large datasets (millions of records) and optimizing query

performance

• Advanced SQL expertise including complex joins, stored procedures, window functions, and

query optimization

• Experience with reporting services such as SSRS, Crystal Reports, Tableau, Power BI, or similar

business intelligence tools

Work Location

Hyderabad, India - On-site position with flexible working arrangements to accommodate both India and onsite teams

We are hiring a Client Account Manager to build strong client relationships and ensure smooth delivery of E2M’s services. You will be the primary contact for our agency partners—helping them see value, resolving challenges, and supporting long-term retention and growth.

Key Responsibilities

• Serve as the main point of contact for assigned clients
• Ensure clients receive maximum value from E2M services
• Deliver an excellent client experience and manage escalations
• Coordinate with project managers, developers, designers, and SEO teams for timely delivery
• Gather feedback and represent client needs internally
• Drive renewals, retention, and account growth
• Track account health, budgets, timelines, and profitability
• Build trusted relationships and provide strategic guidance
• Identify risks early and implement solutions
• Collaborate across teams for a seamless client journey

Requirements

• 3–5 years of experience in a digital, creative, or web agency
• Experience managing or delivering web/digital projects
• Strong understanding of web technologies and digital marketing (no coding required)
• Ability to handle multiple accounts and priorities
• Clear and professional communication skills
• Proven record in client retention, growth, and profitability
• Strong relationship-building and stakeholder management skills
• Familiarity with tools like ClickUp, Basecamp, or similar (preferred)
• Ability to work independently and collaboratively
• Experience working with Sales/Pre-sales/Account teams
• Strong presentation skills and attention to detail
• Experience working with North American clients and time zones

Job Title: Tele Caller (Bengali Language)

Location: Thane

Openings: 2

Job Description:

We are hiring experienced Tele Callers with a strong sales background. The candidate will be responsible for making outbound calls, explaining products/services to customers, and closing sales. Maintaining proper follow-ups and achieving assigned targets will be part of the role.

Key Responsibilities:

Make outbound sales calls to customers

Explain products/services clearly and confidently

Handle customer queries and objections

Achieve daily and monthly sales targets

Maintain call records and follow-ups

Requirements:

Graduation is mandatory

Experience in sales/telecalling background required

Fluent in Bengali (mandatory)

Good communication and convincing skills

Salary:

₹35,000 to ₹40,000 take-home per month

Preferred Candidate:

Immediate joiner

Target-oriented and self-motivated

Datazoic is an innovative FinTech growth stage startup that is disrupting the traditional passive way Wall Street Capital market firms perceive data and instead empowering these firms with powerful, actionable data analytics for intelligent real-time decision-making. Datazoic’s flagship product, Prism, is a one-stop shop for all of your data where CRM meets Business Intelligence and Business Intelligence meets AI and where AI drives CRM. Prism is a CRM/Predictive Analytic platform designed for full service Investment Banks and Asset Management firms. Its user base extends to over 1500 users across multiple large Wall Street sell-side firms. Prism caters to the needs of Research Analysts, Institutional Sales, Traders, Corporate Access teams, Investment Bankers and Wealth Management professionals. Our employees are our greatest asset. It is only with the determination, dedication and customer obsession of our employees that we can serve our clients, generate long-term value for our shareholders and contribute to the broader public

Responsibilities

• Support the execution of go-to-market strategies for product launches, feature releases, and customer engagement initiatives.

• Create and manage product-related content, including datasheets, case studies, landing pages, sales enablement materials, and email campaigns.

• Conduct market research and competitive analysis to inform positioning and messaging.

• Collaborate with product management, sales, and customer success to understand customer needs and market trends.

• Analyze product marketing campaign performance and report on KPIs to optimize future strategies.

• Assist in persona development and help maintain a deep understanding of buyer journeys.

• Help maintain and update product messaging across channels including website, emails, presentations, and social media. Qualifications

• Bachelor’s degree in marketing, Business, Communications, Engineering or a related field.

• 5-7 years of experience in marketing, preferably in a SaaS or tech company.

• Strong writing, editing, and storytelling skills

. • Ability to analyze data and translate insights into actionable strategies

. • Familiarity with marketing tools like HubSpot, Salesforce, Google Analytics, or similar platforms is a plus.

• Team-oriented with strong project management and organizational skills.

• Design and build applications/systems based on wireframes and product requirements documents
• Work on back-end & front-end development of core scripts using NodeJS/ MongoDB/React.js/Angular/Express /Redux.
• Unit test code for robustness, including edge cases, usability and general reliability
• Write reusable, easy to maintain, versioned code using DRY principles
• Integrate existing tools and business systems (in-house tools)
• Good exposure in creating dynamic web pages
• Familiarity with Server-Oriented Architecture and RESTful Web Services
• Mentor junior team members on system architecture, coding styles and inculcate an attitude of continuous improvement in the team members

About us;
GreedyGame is looking for a Mobile App Tester to join its clan! We are looking to get an amazing testing engineer on board who has the knack for finding the quirkiest bugs. You’ll be working alongside other engineers and developers, collaborating on the various layers of the infrastructure for our platform.

JOB DETAILS:

Seniority Level: Associate Level

Industry: Marketing & Advertising

Employment Type: Full-Time

Job Functions: Engineering, Information Technology

Job Location: Bengaluru

Experience: 1+

WHAT WILL BE YOUR RESPONSIBILITIES?

• Work with our proprietary Java and Kotlin based SDK to find performance and functionality related issues.
• Working with in-house Dashboards to perform testing of UI and APIs.
• Collaborating with teams to create test documents.
• Planning and task management in congruence with the team.

WHAT ARE WE LOOKING FOR?

• Expertise on testing different QA Methodologies black box, white box and gray box for both web UIs and backends both manually and automation.
• Ability to code and maintain back-end automation frameworks written in distributed programming languages such as Python.
• Ability to automate Android applications using tools such as Appium.
• Hands-on experience on API testing and testing tools like Postman, Rest-Assured or other API testing tools.
• Experience working with Proxy tools like Charles Proxy, Fiddler.
• Excellent in test strategising, planning, estimation, execution, and reporting.
• Working knowledge of Agile scrum methodologies
• Strong debugging, problem-solving, interpersonal and troubleshooting skills.

WHAT'S IN IT FOR YOU?

• An opportunity to be a part of a fast scaling start-up in the AdTech space that offers unmatched services and products.
• To work with a team of young enthusiasts who are always upbeat and self- driven to achieve bigger milestones in shorter time spans.
• A workspace that is wide open as per the open door policy at the company, located in the most happening center of Bangalore.
• A well fed stomach makes the mind work better and therefore we provide - free lunch with a wide variety on all days of the week, a stocked pantry to satiate your want for munchies , a Foosball table to burst stress and above all a great working environment.
• We believe that we grow as you grow. Once you are a part of our team, your growth also becomes essential to us and in order to make sure that happens, there is timely formal and informal feedback given

• To prospect new clients by fixing appointments, presenting company credentials, taking briefs, developing proposals.
• Researching markets to identify opportunities for events.
• Conceptualization of new ideas/themes on client requirement
• Designing Project Presentation for client pitching (in coordination with CS Manager)
• Developing Project Quotations in sync with the Production manager
• Coordination with the creative team for creative development for proposed or ongoing projects. Further achieving client approvals on it.