Customer Support Intern

JD - 

We are looking for a strong Data Engineer having hands on experience in building pipelines using Snowflake and DBT.

Key Responsibilities:

• Develop, maintain, and optimize data pipelines using DBT and SQL on Snowflake DB.
• Collaborate with data analysts, QA and business teams to build scalable data models.
• Implement data transformations, testing, and documentation within the DBT framework.
• Work on Snowflake for data warehousing tasks, including data ingestion, query optimization, and performance tuning.
• Use Python (preferred) for automation, scripting, and additional data processing as needed.

Required Skills:

• 6+ years of experience in building data engineering pipelines.
• Strong hands-on expertise with DBT and advanced SQL.
• Experience working with modern columnar/MPP data warehouses, preferably Snowflake.
• Knowledge of Python for data manipulation and workflow automation (preferred).
• Good understanding of data modeling concepts, ETL/ELT processes, and best practice.

Shift Time : 5:30 pm to 2:30 am IST

Contract Role - 1 Year contract

Job Title: DocuSign CLM Administrator

Job Summary

We are seeking a skilled DocuSign CLM (Contract Lifecycle Management) Administrator to manage, configure, and support the DocuSign CLM platform. The ideal candidate will be responsible for maintaining contract management workflows, system configurations, managing different xml templates, user administration, and integrations while ensuring compliance with organizational policies.

Key Responsibilities

Platform Administration

• Administer and maintain the DocuSign CLM platform, including configuration, security, and performance monitoring.
• Manage user roles, permissions, and access controls.
• Configure contract workflows, templates, clause libraries, and approval processes.
• Maintain system settings, metadata, and document generation templates.

Contract Lifecycle Management

• Support the full contract lifecycle process including creation, review, approval, execution, and renewal.
• Configure and maintain contract templates, clause libraries, and document automation.
• Ensure proper version control and audit trails for contract documents.

Workflow & Automation

• Design and implement automated workflows and approval routing.
• Configure notifications, reminders, and escalations.
• Improve efficiency through automation and optimization of contract processes.

Integration & Technical Support

• Support integrations with systems such as:
• Salesforce
• ERP systems
• Document management systems
• Work with IT teams on API integrations and system upgrades.
• Troubleshoot system issues and coordinate with DocuSign support when required.

Reporting & Compliance

• Generate and maintain reports and dashboards for contract metrics and compliance.
• Ensure adherence to legal, regulatory, and company policies.
• Monitor contract milestones, expirations, and obligations.

Required Skills & Qualifications

Technical Skills

• Hands-on experience with DocuSign CLM Administration
• Knowledge of contract lifecycle management processes
• Experience with workflow configuration and automation
• Understanding of DocuSign eSignature integration
• Familiarity with API integrations and system integrations
• Experience with template creation and clause library management

Preferred Technical Skills

• Experience with Salesforce + DocuSign CLM integration
• Knowledge of DocuSign Gen / Document Generation
• Experience with DocuSign Insight or CLM analytics
• Understanding of XML / JSON / APIs
• Basic SQL or reporting tools

Soft Skills

• Strong analytical and problem-solving skills
• Excellent English communication
• Ability to work with legal, procurement, and business teams

Education & Experience

• Bachelor’s degree in Information Technology, Business Administration, or related field
• 3–6 years of experience in Contract Lifecycle Management systems
• 3+ years of DocuSign CLM administration experience preferred

Preferred Certifications

• DocuSign CLM Administrator Certification
• DocuSign eSignature Specialist

Location

Any

Timezone

Provide support until 2:30 AM IST

• Providing technology leadership, vision, and passion to the product team.
• Working closely with the product management team and engineering team to transform customer needs into product engineering architecture and initiatives.
• Responsible for defining and implementing solid product engineering best practices and processes to guarantee results for product delivery.
• Take ownership and drive technology initiatives in the organization.
• Manage the product architecture design and reviews, review platform test automation, and DevOps Practises.
• Recruiting and mentoring a team of world-class developers.
• Provide the Delivery and Support teams with technical advice and support.

• Should have a strong technical background in product development and the complete software development life cycle.
• Coding skills are mandatory and we’re looking for someone who is technology agnostic and can jump in where needed. Our current tech stack scales across various technologies and platforms: JAVA, Ionic/Angular, IOS, Android, PHP and Python among others.

• Flexible, adaptable to the challenging pace of identifying and adopting new technologies.
• Have a strong sense of ownership and motivation to make our product successful.

• Result-oriented with a strong sense of drive and driven technology initiatives in previous jobs.

• Must have experience in building teams, identifying and mentoring talent, and working on architecting and building large-scale products.
• Must have an excellent understanding of the current web and mobile app technology landscape.
• The ideal candidate should have 12+ years of experience in software engineering with at least 8-10 years in product development. 
• Last position as an technical owner of a product engineering team with at least 15 people.
• A Bachelor’s degree or better, preferably in Computer Engineering, from a reputed college/university.
• Excellent verbal and written communication skills.

Designation : Business Development Executive

Cadre : Team Member 

Position Reports to : Team Leader

Job Type : Full time

Location : Mumbai, BKC.

Shift Timings and Working Days:

US Shift : 7pm to 3.30 am

Working Days : Monday to Friday – Prefer male candidate  

Additional Perk offer for Night Shift: 200 RS Per working day in cash which will be provided every Friday

General Shift : 9 am to 5:30pm

Working Days : Monday to Saturday – Prefer Female candidate

Additional Perk offer for Day Shift: Free Food will be offered.

Job Description :

ABOUT FINESTAR :

Finestar is a focused organization, sight holder of De Beers group of companies. We sources rough diamonds directly from primary sources, manufacture it entirely in our own fully-integrated factories and distributes the polished diamonds across the world through our global marketing & distribution network. The group has been expanding its operations over the last 25 years and today have a presence in 8 countries. 

Job Description :

As a Business Development Executive, you will play a crucial role in our organization by conducting a substantial volume of outbound calls daily to leads and oversee end-to-end conversions. Through your effective communication and persuasive skills, you will engage with potential clients, providing insightful information to convince and convert inquiries into successful online registration.

· Making outbound calls to potential clients

· Take care of existing & New Clients

· Closing sales leads and assisting the client in entire process

· Meeting or exceeding monthly goals assigned by the Team Leader

· Working with the team and keep developing new market opportunities

· Perform any other jobs assign by management

Desired Candidate Profile :

· Excellent English communication and presentation skills, both verbal and written

· Competitive and enthusiastic personality with negotiation skills

· Excellent interpersonal and customer-facing skills

· Expertise in Microsoft Office

Other Requirements/Details :

·        Tech-savvy, proactive, and eager to learn attitude

·        The logical, solution-oriented mindset with good analytical ability

·        Bachelor’s degree in any stream

·        Fresher or 1-3 years of experience in Luxury domain is plus

·        CTC Offer : between 2.5 LPA to 3.5 LPA

·        Immediate joiner

*No Target , No Pressure*

Mumbai Based candidates only

We are looking for a React Native developer interested in building performant mobile apps on both the iOS and Android platforms. You will be responsible for architecting and building the application Pathya.app, as well as coordinating with the teams responsible for other layers of the product infrastructure. Building a product is a highly collaborative effort, and as such, a strong team player with a commitment to perfection is required.

Roles and Responsibilities

• Build pixel-perfect, buttery smooth UIs across both mobile platforms.
• Leverage native APIs for deep integrations with both platforms.
• Diagnose and fix bugs and performance bottlenecks for performance that feels native.
• Reach out to the open-source community to encourage and help implement mission-critical software fixes React Native moves fast and often breaks things.
• Maintain code and write automated tests to ensure the product is of the highest quality.
• Use exciting app build in swift and Kotlin and convert it to react-native

Desired Candidate Profile

• Firm grasp of the JavaScript language and its nuances, including ES6+ syntax
• Knowledge of functional or object-oriented programming
• Ability to write well-documented, clean JavaScript code
• Rock-solid at working with third-party dependencies and debugging dependency conflicts
• Familiarity with native build tools & library like XCode, Gradle, saga, redux, re-animated, firebase
• Understanding of REST APIs, the document request model, and offline storage
• Experience with automated testing suites

Perks and Benefits

• We offer you work from home
• flexible with timing
• 5days working
• We trust our employee inspires them to do innovative things and explore and execute new techniques

Springworks is building the tools and products to enable the era of Remote/Hybrid work and our products have been used by over 350,000+ remote/hybrid employees across 10,000+ organisations and 55+ countries in the last couple of years.

The product stack from Springworks includes:

• SpringVerify — B2B verification platform,
• EngageWith — an employee recognition and rewards platform that enriches company culture,
• Trivia — a suite of real time, fun and interactive games platform for remote team-building,
• SpringRole — verified professional-profile platform backed by blockchain, and
• SpringRecruit — a forever-free applicant tracking system.

Role Overview

First and foremost, we're looking for people who are excited about what we're doing—you don't need to know anything about the HRTech ecosystem, but should be excited to learn. We are seeking a committed and result-oriented individual to join our team.

As an Operations Intern you will be responsible for:

• Helping the operations team in the day to day work.
• Preparing and sorting documents for data entry.
• Compile, verify the accuracy, and sort information according to priorities.
• Entering data into database software and checking to ensure the accuracy of the data that has been inputted. 
• Review data for deficiencies or errors.
• Resolving discrepancies in the information and obtaining further information for incomplete documents. 
• Generate reports, store completed work in designated locations and perform backup operations.
• Take follow-up calls for verification and maintaining of MIS.

Requirements

1. Attention to detail.
2. Organizing abilities.
3. Good communication skills.
4. Good understanding of Google docs, sheets and MS Office is a must.
5. Able to handle multiple tasks.
6. Ability to work to time constraints.
   
   Note: Please note this is a full time internship opportunity and a person should be available for a minimum of 6 months duration for internship.

Benefits

What’s in it for you?

We are a 100% remote company so work from anywhere in India. The intern will gain exciting real-world software engineering experience at a thriving company. We also emphasize heavily on learning - employees have access to one of the world's leading e-learning providers (Pluralsight) & an option to avail additional online learning courses if required & relevant to their role. 

• Paid Internship (Monthly stipend upto INR: 21,000)
• Permanent remote/work from anywhere
• Rewards and recognitions(Surprise gift/Voucher for Intern of the month)
• Monthly reimbursement for Internet expenses - Upto INR 1500
• Opportunity to attend networking events, Shadowing and training experiences with knowledgeable professionals
• Vaccination- You can get a vaccination for yourself and can nominate 5 people of your choice to get vaccinated
• Food- Rs. 500 added to your payroll - no bills to upload

See what our past interns have to say about their experience -https://www.youtube.com/watch?v=1G3a-fkMAtU"> Interns @Springworks

• Manages day to day business of the operations department 
• Oversees operational processes while looking for improvement opportunities
• Anticipates & tracks operational risks and provides strategic solutions
• Works with sales teams to help set and meet daily and quarterly goals.
• Plays a significant role in long-term planning and implementing quality control processes.
• Works closely with COO on other special planning and departmental projects.
• Oversees and reports weekly, monthly, quarterly, and annual metrics.
• Collaborates with other back-office team members to ensure seamless business execution, reinforce positive morale, and uphold company values.
• Collaborates with transitions and onboarding team as needed.
  
  If you want accelerated growth & a steep learning curve, AskMisha is the place to be.