Role Overview
First and foremost, we're looking for people who are excited about what we're doing—you don't need to know anything about the HRTech ecosystem, but should be excited to learn.
We're looking for a Customer Support Intern to join our Customer Service Team.
The ideal candidate will have excellent verbal and written communication and problem-solving skills, loads of empathy towards customers. This profile requires high efficiency and the ability to document and improve processes that are high on repetition.
The person in the role will -
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Communicate effectively with internal and external customers via phone, email and chat.
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Attend customer calls to capture notes on customer feedback, action items and next steps.
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Follow up with customers to ensure their technical issues are resolved.
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Evaluate ways to improve customer experience and contribute to development of solutions.
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Liaise with the Operations/ Product/ Sales team.
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Share feature requests and effective workarounds with team members.
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Gather customer feedback and share with our Product, Sales and Marketing teams.
Requirements-
Candidates must have strong written and verbal communication skills and have a desire to learn more about corporate operations.
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Strong team building, time management, and organizational skills.
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Problem solving, creative, organized and detail-oriented.
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Tackle problems in a creative and logical ways and identify solutions
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Should be tech savvy.
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Proficient in using Google Docs, Slides and Sheets.
Note: Please note this is a full time internship opportunity and a person should be available for a minimum of 6 months duration for internship.Benefits
What’s in it for you?
We are a 100% remote company so work from anywhere in India. At Springworks, we invest in the employee experience. Business is not done alone, but by a team. The greatest asset at Springworks are its people and we are on a mission to build the best, most talented and happiest team we can. To be successful in the longer run we cannot do it without a motivated and energized team.We believe in higher education and life-long learning and provide our employees to learn and upgrade their skills and evolve. Competitive Compensation & Benefits and a good Health scheme to take care of their mental, physical and social wellbeing.
Glassdoor rating of 4.8. You got to read it to believe it:
https://www.glassdoor.co.in/Overview/Working-at-Springworks-EI_IE1013270.11,22.htm">https://www.glassdoor.co.in/Overview/Working-at-Springworks-EI_IE1013270.11,22.htm
We are a remote first Company thus, complete Work From Anywhere policy is applicable.
Perks:- Paid Internship (Monthly stipend upto INR: 21,000).
- Rewards and recognitions (Surprise gift/Voucher for Intern of the month).
- Learning & development budget ( Up to INR 21,000/-).
- Monthly reimbursement for Internet expenses - Upto INR 1500.
- Yearly OTT reimbursement (up to Rs.1500 per annum).
- Fitness reimbursement (Up to Rs. 1000 per month).
- Health Insurance.
- Food Allowance/ Reimbursement - Rs. 500 added to your payroll - no bills to be uploaded.
See what our past interns have to say about their experience -https://www.youtube.com/watch?v=1G3a-fkMAtU"> Interns @Springworks
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About SpringRole India Private Limited
About
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Company Description
Digital Mojo is a digital marketing agency located in Banjara Hills. We have been
delivering relentless value to businesses since 2012 through proven digital marketing
strategies. Our business model and marketing strategy go beyond conventional
practices, focusing on generating revenue growth of 30%-60% within as little as ten
months. We specialize in lead generation, storytelling and branding, digital campaigns,
and growth enrollments.
Role Description
This is a full-time on-site role for a Social Media Marketing Manager. The Social Media
Marketing Manager will be responsible for day-to-day tasks such as managing social
media platforms, creating engaging content, developing and implementing social media
strategies, optimizing social media presence, and collaborating with the digital
marketing team. The role is located in Banjara Hills, Hyderabad.
Qualifications
● Social Media Marketing and Digital Marketing skills● Strong communication and content strategy skills
● Experience in social media optimization (SMO)
● Excellent written and verbal communication skills
● Ability to analyze data and generate insights
● Knowledge of social media analytics tools
● Experience in managing social media platforms
● Experience in storytelling and branding
● Ability to work in a fast-paced environment
● Bachelor's degree in Marketing, Communications, or a related field
Job Type: Full-time
Benefits:
● Health insurance
● Leave encashment
● Provident Fund
Work Location: In person
Your responsibilities are as follows.
• Write well designed, testable, efficient code by using best software
development practices
• Create website layout/user interface by using standard HTML/CSS practices
• Integrate data from various back-end services and databases
• Gather and refine specifications and requirements based on technical needs
• Create and maintain software documentation
• Be responsible for maintaining, expanding, and scaling our site
• Stay plugged into emerging technologies/industry trends and apply them into
operations and activities
• Cooperate with web designers to match visual design intent
Required Qualifications
We are looking for individuals who are curious, excited about learning, and navigating
through the uncertainties and complexities that are associated with a growing
company. Some qualifications that we think would help you thrive in this role are:
• Minimum 4 Years of experience in web programming
• Top-notch programming skills and in-depth knowledge of modern HTML/CSS
• Familiarity with at least one of the following programming languages: ASP.NET
Core (C#), PHP
• A solid understanding of how web applications work including security, session
management, and best development practices
• Adequate knowledge of relational database systems, Object Oriented
Programming and web application development
• Hands-on experience with network diagnostics, network analytics tools
• Basic knowledge of Search Engine Optimization process
• Strong organizational skills to juggle multiple tasks within the constraints of
timelines and budgets with business acumen
• Ability to work and thrive in a fast-paced environment, learn rapidly and master
diverse web technologies and techniques.
• Bachelor/Masters of CS/IT Engineering, BCA/MCA, B Sc/M Sc in CS/IT
Preferred Qualifications
• Exceptional working knowledge of various website development techniques.
• Exceptional understanding of UI Prototyping tools.
• Great interpersonal skills.
• Exceptional oral and written communication skills.
• Strong organizational skills.
• Ability to manage and handle multiple tasks.
• Outstanding problem-solving skills.
• A keen eye on details.
• Exceptional time management abilities.
Meet with stakeholders, customers, and project teams to collect requirements, scope projects, and contribute to creative
and technical concepts
∙Implement modifications to existing campaigns to accommodate changes in user requirements
∙Employ best practices in developing, conducting, and interpreting A/B tests and personalization campaigns focused on user
experience and effectiveness against project goals
∙Identify areas for improvements and assist in managing projects to implement enhancements to completion
∙Maintain campaign code in GitHub following established organization standards and development guidelines
∙Ensure team process to enter and track implementation information including work items, tasks and issue management
using JIRA
Tools:
∙Must have 5+ years minimum experience in building and maintaining web applications.
∙Must have experience in web technologies HTML5, CSS3, JSON, JavaScript, Web services (SOAP/REST).
∙Must have Experience in CSS and JavaScript frameworks like Bootstrap, jQuery etc.
∙Experience with SASS/LESS frameworks.
∙Experience with source control systems like TFS, GIT etc.
∙Experience with JavaScript application frameworks such as Angular, React or Vue.js is a plus.
∙Knowledge of scripting languages and object-oriented concepts.
∙Experience with Agile / Scrum software development practices.
∙Excellent troubleshooting and communication skills.
∙Experience in any content management systems (CMS) preferred but not required.
∙Ability to work independently and as part of a team.
∙A/B Testing or Personalization experience is preferred but not required.
∙Bachelor's degree in computer science, engineering or a related discipline with an information technology focus or
equivalent experience
Roles and Responsibility
Create exciting information visualizations enabling the user to instantly understand the data in the right context, spot patterns, trends and relations in a self-service manner. · Collaborate with designers, developers, and external project partners to ensure designs are implemented as effective user experiences. · Participate in, and integrate feedback from user research. · Define and design use cases, workflows and storyboards describing how the user would interact with easy-to-use, data visualization apps. · Identify all elements of interaction and navigation, and lay them out within a screen so they direct the user without confusion or error. · Create consumer grade usable designs using wireframes and prototypes. · Present your designs in team design reviews as well as to the extended group of internal stakeholders. · Participate in iterative design, testing and development sprint cycles to refine the overall product. · Support marketing activities (e.g. collateral development) around the successful launch of emerging solutions on multiple platforms
HR Manager – 4+Years
Job Description-
Having Hands Knowledge into IT Staffing.
Hands on experience into HR Generalist Activities.
Hands into Retention, Exit formalities, Compensation, Payroll Process, Rewards, Performance Management.
Should be energetic to handle any complex situations.
Having Knowledge into End-to-End Recruitment Process both in Domestic & JAPAN
Proven working experience as HR Manager
People-oriented and results-driven
Demonstrable experience with Human Resources metrics
Knowledge of HR systems and databases
Ability to architect strategy along with leadership skills
Excellent active listening, negotiation, and presentation skills
Competence to build and effectively manage interpersonal relationships at all levels of the company
Get employees settled in the organization right from day 1 of joining.
Ensure legal compliance throughout human resource management.
Hands into ATS Tools.
Job Location - Hyderabad - Madhapur
Work from Office
- Play a critical role as a member of the leadership team in shaping and supporting our overall company vision, day-to-day operations, and culture.
- Set the technical vision and build the technical product roadmap from launch to scale; including defining long-term goals and strategies
- Define best practices around coding methodologies, software development, and quality assurance
- Define innovative technical requirements and systems while balancing time, feasibility, cost and customer experience
- Build and support production products
- Ensure our internal processes and services comply with privacy and security regulations
- Establish a high performing, inclusive engineering culture focused on innovation, execution, growth and development
- Set a high bar for our overall engineering practices in support of our mission and goals
- Develop goals, roadmaps and delivery dates to help us scale quickly and sustainably
- Collaborate closely with Product, Business, Marketing and Data Science
- Experience with financial and transactional systems
- Experience engineering for large volumes of data at scale
- Experience with financial audit and compliance is a plus
- Experience building a successful consumer facing web and mobile apps at scale
About the role:
We are looking for an experienced Software Development Engineer II (SDE2) to help deliver high visibility and impact features for the ChakraHQ Platform. ChakraHQ Platform is the world's first Omnichannel Process Automation Platform. Imagine AWS but for operations and business teams; built on cutting edge technology stacks, to solve problems for modern businesses.
Technology specialists at ChakraHQ are at the core of the company's decisions and vision. As an SDE2, you will contribute to the design and development of the core technology stack of the ChakraHQ Platform. Working closely with Engineering, Product Management, Sales and Customer Success you will take ownership to develop features, plugins and custom fixes that will materially impact customer’s and ChakraHQ’s business. You will also be responsible for maintaining a streamlined build and CI/CD system. You will help coordinate the incorporation of upstream features into the ChakraHQ Platform.
Technologies you will work with: NodeJs, PostgreSQL, Serverless, Elasticsearch, Kibana, AWS, Google Cloud
Responsibilities:
- Design, develop and maintain features, services, products that are part of ChakraHQ
- Own delivery of said features and services
- Own success of the products by tracking its lifecycle with customers
- Build systems that scale horizontally
- Write automated tests to ensure code quality
- Work with customers to build a product roadmap
- Work with sales & marketing to sell your product to end-users
- Work as an integral part of an agile software development team to build features end-to-end
- Support those features in the ChakraHQ production environment by participating in an on-call rotation
Position Requirements:
- Bachelor's degree in Computer Science.
- 3+ years of experience working on teams to develop and deploy web or mobile applications
- Extensive experience in any one backend programming language - Java, NodeJS
- A solid foundation in computer science, with strong competencies in data structures, algorithms, and software design
- Experience in building highly scalable business applications, which involve implementing large complex business flows and dealing with huge amounts of data.
- Proficiency with git and Github workflows
- Expertise with test-driven development and automated testing
- Excellent analytical and problem-solving skills
- Excellent communication skills and fluent English
- Open to learn and work on new technologies
Minimum Four years of experience.
Good for you to have –
Excellent knowledge of architectural/design patterns, data structures and algorithms
Expertise on performance tuning and optimizations.
You will definitely possess these technical skills –
Core skill set (must) : Core Java, Multi-threading, GC, J2EE technologies, REST
Core skill set (must) : RDBMS, Data Modeling, DB tuning
Working Knowledge (must): Server side implementation for highly concurrent and responsive systems.










