Cutshort logo
SpringRole India Private Limited logo
Customer Support Intern
SpringRole India Private Limited's logo

Customer Support Intern

Suchika Nagda's profile picture
Posted by Suchika Nagda
0 - 1 yrs
₹21000 - ₹21000 / mo
Remote only
Skills
Customer Support
Customer Service

Role Overview

First and foremost, we're looking for people who are excited about what we're doing—you don't need to know anything about the HRTech ecosystem, but should be excited to learn.

We're looking for a Customer Support Intern to join our Customer Service Team.
The ideal candidate will have excellent verbal and written communication and problem-solving skills, loads of empathy towards customers. This profile requires high efficiency and the ability to document and improve processes that are high on repetition. 

The person in the role will -

  • Communicate effectively with internal and external customers via phone, email and chat.

  • Attend customer calls to capture notes on customer feedback, action items and next steps.

  • Follow up with customers to ensure their technical issues are resolved.

  • Evaluate ways to improve customer experience and contribute to development of solutions.

  • Liaise with the Operations/ Product/ Sales team.

  • Share feature requests and effective workarounds with team members.

  • Gather customer feedback and share with our Product, Sales and Marketing teams.

    Requirements

    • Candidates must have strong written and verbal communication skills and have a desire to learn more about corporate operations.

    • Strong team building, time management, and organizational skills.

    • Problem solving, creative, organized and detail-oriented.

    • Tackle problems in a creative and logical ways and identify solutions

    • Should be tech savvy.

    • Proficient in using Google Docs, Slides and Sheets.

      Note: Please note this is a full time internship opportunity and a person should be available for a minimum of 6 months duration for internship.

      Benefits

      What’s in it for you?

      We are a 100% remote company so work from anywhere in India. At Springworks, we invest in the employee experience. Business is not done alone, but by a team. The greatest asset at Springworks are its people and we are on a mission to build the best, most talented and happiest team we can. To be successful in the longer run we cannot do it without a motivated and energized team.We believe in higher education and life-long learning and provide our employees to learn and upgrade their skills and evolve. Competitive Compensation & Benefits and a good Health scheme to take care of their mental, physical and social wellbeing.

      Glassdoor rating of 4.8. You got to read it to believe it:
      https://www.glassdoor.co.in/Overview/Working-at-Springworks-EI_IE1013270.11,22.htm">https://www.glassdoor.co.in/Overview/Working-at-Springworks-EI_IE1013270.11,22.htm

      We are a remote first Company thus, complete Work From Anywhere policy is applicable.

      Perks:

      1. Paid Internship (Monthly stipend upto INR: 21,000).
      2. Rewards and recognitions (Surprise gift/Voucher for Intern of the month).
      3. Learning & development budget ( Up to INR 21,000/-).
      4. Monthly reimbursement for Internet expenses - Upto INR 1500.
      5. Yearly OTT reimbursement (up to Rs.1500 per annum).
      6. Fitness reimbursement (Up to Rs. 1000 per month).
      7. Health Insurance.
      8. Food Allowance/ Reimbursement - Rs. 500 added to your payroll - no bills to be uploaded.


      See what our past interns have to say about their experience -https://www.youtube.com/watch?v=1G3a-fkMAtU"> Interns @Springworks

       

Read more
Users love Cutshort
Read about what our users have to say about finding their next opportunity on Cutshort.
Subodh Popalwar's profile image

Subodh Popalwar

Software Engineer, Memorres
For 2 years, I had trouble finding a company with good work culture and a role that will help me grow in my career. Soon after I started using Cutshort, I had access to information about the work culture, compensation and what each company was clearly offering.
Companies hiring on Cutshort
companies logos

About SpringRole India Private Limited

Founded :
2014
Type :
Services
Size :
20-100
Stage :
Profitable
About
SpringRole is the first professional reputation network powered by artificial intelligence and blockchain to eliminate fraud from user profiles. Because SpringRole is built on blockchain and uses smart contracts, it’s able to verify work experience and reputation, give real meaning to endorsements, reward endorsers, and get users endorsements outside of their network. SpringRole is the first portfolio company from Science Blockchain, the blockchain-focused incubator from Science Inc. Active full-time openings: Blockchain Professional: looking for hardcore Backend engineers in any technology with minimum experience into Blockchain to work on our product for Bangalore location.- We are fine to welcome freshers for Internship program to work on our product, ideally someone from foreknown educational institutes like IIT, MIT, NIT etc.,
Read more
Connect with the team
Profile picture
Suchika Nagda
Profile picture
Bhargavi Venkatagiri
Profile picture
Kartik Mandaville
Profile picture
Tony Ghosh
Profile picture
Jatin Singh
Profile picture
Vikram Salaria
Profile picture
Dileep Kumar
Company social profiles
angelblog

Similar jobs

Ahmedabad, Surat, Vadodara
0 - 2 yrs
₹3L - ₹5L / yr
Customer Relationship Management (CRM)
Customer Service
Customer Support
Customer Success
Customer Retention
+3 more

Welcome to Growing Stars Consulting, where your professional journey meets limitless possibilities. Unleash your potential with tailored services that elevate your career, offering opportunities to earn, work, and play in vibrant global destinations. As a premier IT, Non-IT, and BPO Services firm rooted in India, our headquarters in Aligarh spearhead a vision to be a world-class staffing services provider. At Growing Stars Consulting, we are driven by India Recruitment professionals dedicated to managing clients and shaping careers with a global touch.

#growingstarsconsulting


Role Description


This is a full-time on-site role for a Chat Support Executive at Growing Stars Consulting in Jaipur. The Chat Support Executive will be responsible for tasks related to analytical processes, customer service, communication, finance, and business process outsourcing (BPO).

Qualifications

  • Analytical Skills, Finance, and Business Process Outsourcing (BPO) skills
  • Customer Service and Communication skills
  • Strong attention to detail and problem-solving abilities
  • Ability to work efficiently in a team environment
  • Experience in process improvement is a plus
  • Bachelor's degree in Business Administration or related field


Read more
Propellum Infotech
at Propellum Infotech
2 recruiters
Mayanka Shrivastava
Posted by Mayanka Shrivastava
Mumbai
1 - 4 yrs
₹3L - ₹5L / yr
Field Sales
Edtech
Sales presentations
Demonstrations
Product demonstration
+1 more

We are looking for a high-performing Sales Executive to help us meet our customer acquisition targets by keeping our organization's Goal in Mind. The ideal candidate will be responsible for building and maintaining a strong sales pipeline.


Job Role: Senior Sales Executive/ Sales Executive


Job Responsibilities


  • Build and promote strong, long-lasting customer relationships by partnering with them and understanding their needs.
  • Achieve growth and hit sales targets.
  • Implement a business plan that expands the company’s customer base and ensures its strong presence
  • Leverage sales tools and resources to identify new sales leads and nurture prospect relationships
  • Collaborate with sales leaders


Job Specifications:


  • Bachelor/Master's degree in business administration or a related field
  • Successful previous experience as a sales representative or sales Executive, consistently meeting or exceeding targets.
  • Strong business sense and industry expertise
  • Ready to Travel


Experience: 1-4below-required Years of Field Sales experience preferably in the Edtech industry


If interested, revert with your updated resume at  with the below required details:


Relevant Work Experience:

Current Salary:

Expected Salary:

Notice Period:


Thanks & Regards

Mayanka

Senior HR Recruitment

Read more
Software Development and Service Company
Software Development and Service Company
Agency job
via Jobdost by Riya Roy
Bengaluru (Bangalore)
5 - 8 yrs
₹7L - ₹12L / yr
User Interface (UI) Design
User Experience (UX) Design
Adobe Photoshop
skill iconAdobe Illustrator
skill iconAdobe XD
+4 more

Experience as a UI/UX Designer as well as a strong portfolio of related projects


• Proficient in Adobe Creative Suite (specifically Illustrator, InDesign and Photoshop)
• Proficient in prototyping tools such as Sketch, InVision, etc.
• Basic HTML5, skills are a plus   Should have experience in Figma and photoshop      

Read more
AXTECHNOSOFT PRIVATE LIMITED
AXTECHNOSOFT PRIVATE LIMITED
Agency job
via InvokHR by Aanchal Tyagi
Remote, Detroit, USA
8 - 15 yrs
₹10L - ₹16L / yr
Microsoft Dynamics
MS Dynamics
Dynamics
Microsoft Dynamics CRM
Microsoft Dynamics AX
+1 more

Job description 

  • Update your job knowledge by studying state-of-the-art development tools and programming techniques; participate in educational opportunities
  • Determinescustomers' needs and desires by specifying the research needed to obtain market information. 
  • Collaborate with team to brainstorm and create new refinements; work collaboratively with others to achieve goals
  • Be persistent, creative problem solver
  • Understand business need and know how to create the tools to manage them
  • Contributes to team effort by accomplishing related results as needed.
  • Model and manage the expectations against our business end-users and rest of the stakeholders involved to achieve service excellence, meet and exceed organizational objectives and support fiscal responsibility
  • Should understand and have strong systems level knowledge on how various systems interact within which the project\ program is being executed against
  • 3 - 4 years supporting and maintaining cloud hosted infrastructure

Required Candidate profile 

 
The following skills are required of all candidates for the principal software Engineer position: 

  • 8+ years of experience in commercial software development
  • Bachelor's degree or higher in computer science or related field
  • Experience in building, shipping and operating reliable, distributed systems software
  • Ability to engage in site-reliability engineering practices

About Company 

AXtechnosoft, founded in 2016, has been extending support via enabling Microsoft Dynamics solutions to key businesses. We find our glory by supporting our Parent company Dax Software Solutions. We provide ERP solutions ranging from new implementations, up-gradation in existing applications, performance tuning, optimizations to Microsoft cloud, and infrastructure solutions. This covers the complete suite of Dynamics® 365 by Microsoft that comes with the comfort of 24/7/365 support. AXtechnosoft has supported US partners in powering D365 applications and Microsoft end-users remotely. We bring a complete package of Microsoft Dynamics solutions backed up by dynamics consultants encompassing the wide range of experience in IT, Retail, agriculture and many more sectors. 
 

Parent company: DAX Software Solutions, founded in 2012 has been extending support via enabling Microsoft Dynamics solutions to key businesses. We find our glory by working with international brands around the world to provide specific ERP solutions ranging from new implementations, up-gradation in existing applications, performance tuning, optimizations to Microsoft cloud, and infrastructure solutions. This covers the complete suite of Dynamics 365 by Microsoft that comes with the comfort of 24/7/365 support. DAX Software Solutions has worked with 30+ partners powering D365 applications and Microsoft end-users worldwide to fine-tune their processes efficiently. We bring a complete package of Microsoft Dynamics solutions backed up by dynamics consultants encompassing the wide range of experience in IT, Retail, agriculture and many more sectors.  

Company Info 

Website: https://axtechnosoft.com/">https://axtechnosoft.com/ , http://www.daxsws.com/">http://www.daxsws.com  

 

Read more
Hugobyte AI Labs
Remote only
3 - 7 yrs
₹8L - ₹20L / yr
skill iconRust
Blockchain
skill iconGit
skill iconDocker
Bash
+2 more

Job Description:

  • Programming and optimizing rust / wasm based smart contracts
  • Design, research and develop blockchain-based solutions
  • Developing decentralized high-performance systems
  • Building reliable and fast data storages
  • Working with virtual machines used by modern blockchains: WebAssembly, EVM, COSMWASM
  • Implementing consensus algorithms and other protocols
  • Security audits of third-party and internal solutions
  • Establishing policies and procedures that produce secure, high-quality software
  • Write and review technical proposals
  • Improve engineering standards, tooling, and processes
  • Coding with concurrency, efficiency and scalability as primary motive
  • Document systems, build runbooks, and automate those processes
  • Being hands on by writing, testing, and deploying high-performance networking code
  • Rigor on clean code, unit testing, code coverage and best practices
  • Developing infrastructure software
  • Supporting and Leading the team of junior developers.

Required qualifications:

3+ years experience in developing smart contracts, 2.5+ years of experience in Rust, willingness to learn on the go, ability to write clean code, a strong sense of responsibility.


Tech Stack:


Rust, cargo, git, linux, bash, ability to work with Docker.


Nice to have:


cryptography and system software development experience,understanding of design patterns, understanding of operating systems and networks, ability to design algorithms and mathematical models.

Read more
An Aviation service company.
An Aviation service company.
Agency job
via kredo by Amit Lal
NCR (Delhi | Gurgaon | Noida)
3 - 5 yrs
₹3L - ₹6L / yr
Tally
TD9
Tally developer
TDL
Tally definition language
+3 more

 

Job Description

 

POSITION                         -                  Tally Developer

QUALIFICATION              -                  Graduate

WORK EXPERIENCE        -                  3 - 5+ years

LOCATION                        -                  Gurgaon

 

Job Description:

  • Candidate with minimum 3 to 5 years of strong experience in Tally Customization Development
  • ERP9 TDL program development & implementation
  • ERP9 Technical support
  • Manage Tally Customization & Tally Integration requirements

 

 

Required Skills:

  • Tally Definition Language, Excel, XML and Tally
  • Tally Integration with other systems / database
  • Good knowledge of Finance and accounting with commerce background.
  • Good communication skills and customer handling experience
  • Experience with other development languages (Asp.Net, MVC, HTML, SQL) is added advantage.

 

 

 

 

Read more
Healthifyme
at Healthifyme
1 video
11 recruiters
Deepthi R
Posted by Deepthi R
Bengaluru (Bangalore)
5 - 7 yrs
₹30L - ₹50L / yr
Terraform
skill iconAmazon Web Services (AWS)
Ansible
TCP/IP
skill iconJenkins

Requirements


  • Design, write and build tools to improve the reliability, latency, availability and scalability of HealthifyMe application.

  • Communicate, collaborate and work effectively across distributed teams in a global environment

  • Optimize performance and solve issues across the entire stack: hardware, software, application, and network.

  • Experienced in building infrastructure with terraform / cloudformation or equivalent.
  • Experience with ansible or equivalent is beneficial
  • Ability to use a wide variety of Open Source Tools
  • Experience  with AWS is a must.
  • Minimum 5 years of running services in a large scale environment.
  • Expert level understanding of Linux servers, specifically RHEL/CentOS.
  • Practical, proven knowledge of shell scripting and at least one higher-level language (eg. Python, Ruby, GoLang).
  • Experience with source code and binary repositories, build tools, and CI/CD (Git, Artifactory, Jenkins, etc)
  • Demonstrable knowledge of TCP/IP, HTTP, web application security, and experience supporting multi-tier web application architectures.

Look forward to


- Working with a world-class team.

- Fun & work at the same place with an amazing work culture and flexible timings.

- Get ready to transform yourself into a health junkie


Join HealthifyMe and make history!

Read more
Dataweave Pvt Ltd
at Dataweave Pvt Ltd
32 recruiters
Pramod Shivalingappa S
Posted by Pramod Shivalingappa S
Bengaluru (Bangalore)
7 - 9 yrs
Best in industry
skill iconPython
MySQL
RESTful APIs
(Senior) Backend Developer/Technical Architect Job Description
About Us
DataWeave provides Retailers and Brands with “Competitive Intelligence as a Service” that enables them to take
key decisions that impact their revenue. Powered by AI, we provide easily consumable and actionable
competitive intelligence by aggregating and analyzing billions of publicly available data points on the Web to
help businesses develop data-driven strategies and make smarter decisions.
Products@DataWeave
We, the Products team at DataWeave, build data products that provide timely insights that are readily
consumable and actionable, at scale. Our underpinnings are: scale, impact, engagement, and visibility. We help
businesses take data driven decisions everyday. We also give them insights for long term strategy􀀀. We are
focussed on creating value for our customers and help them succeed.
How we work
It's hard to tell what we love more, problems or solutions! Every day, we choose to address some of the hardest
data problems that there are. We are in the business of making sense of messy public data on the web. At
serious scale! Read more on Become a DataWeaver
What do we offer?
● Opportunity to work on some of the most compelling data products that we are building for online
retailers and brands.
● Ability to see the impact of your work and the value you are adding to our customers almost immediately.
● Opportunity to work on a variety of challenging problems and technologies to figure out what really
excites you.
● A culture of openness. Fun work environment. A flat hierarchy. Organization wide visibility. Flexible
working hours.
● Learning opportunities with courses, trainings, and tech conferences. Mentorship from seniors in the
team.
● Last but not the least, competitive salary packages and fast paced growth opportunities.
Role and Responsibilities
● Build a low latency serving layer that powers DataWeave's Dashboards, Reports, and Analytics
functionality
● Build robust RESTful APIs that serve data and insights to DataWeave and other products
● Design user interaction workflows on our products and integrating them with data APIs
● Help stabilize and scale our existing systems. Help design the next generation systems.
● Scale our back end data and analytics pipeline to handle increasingly large amounts of data.
● Work closely with the Head of Products and UX designers to understand the product vision and design
philosophy
● Lead/be a part of all major tech decisions. Bring in best practices. Mentor younger team members and
interns.
● Constantly think scale, think automation. Measure everything. Optimize proactively.
● Be a tech thought leader. Add passion and vibrance to the team. Push the envelope.
Skills and Requirements
● 4-7 years of experience building and scaling APIs and web applications.
● Experience building and managing large scale data/analytics systems.
● Have a strong grasp of CS fundamentals and excellent problem solving abilities. Have a good
understanding of software design principles and architectural best practices.
● Be passionate about writing code and have experience coding in multiple languages, including at least
one scripting language, preferably Python.
● Be able to argue convincingly why feature X of language Y rocks/sucks, or why a certain design decision
is right/wrong, and so on.
● Be a self-starter—someone who thrives in fast paced environments with minimal ‘management’.
● Have experience working with multiple storage and indexing technologies such as MySQL, Redis,
MongoDB, Cassandra, Elastic.
● Good knowledge (including internals) of messaging systems such as Kafka and RabbitMQ.
● Use the command line like a pro. Be proficient in Git and other essential software development tools.
● Working knowledge of large-scale computational models such as MapReduce and Spark is a bonus.
● Exposure to one or more centralized logging, monitoring, and instrumentation tools, such as Kibana,
Graylog, StatsD, Datadog etc.
● Working knowledge of building websites and apps. Good understanding of integration complexities and
dependencies.
● Working knowledge linux server administration as well as the AWS ecosystem is desirable.
● It's a huge bonus if you have some personal projects (including open source contributions) that you work
on during your spare time. Show off some of your projects you have hosted on GitHub.
Read more
eGrabber
at eGrabber
2 recruiters
Ruchi Banthiya
Posted by Ruchi Banthiya
Chennai
2 - 3 yrs
₹3L - ₹4L / yr
Software Testing (QA)
Regression Testing
Load Testing
Black-box testing
Test cases
+2 more
Job Responsibilities: Software testing using test cases and test plans. To analyze & write test standards and procedures, to create test cases. Will be doing Black box testing, regression testing, Load Testing and Performance Testing. This can involve some extent of automated testing as well. Should have knowledge in testing methodologies using various tools and testing desktop products. Exposure to Network and Hardware devices will be added advantage. Independently understand functional spec and prepare test cases. Expertise in preparing test plans. Independently communicate with project teams (development) and coordinate the testing tasks (bug follow-up etc). Desired Candidate Profile Bachelor's Degree with relevant computer qualification. 2 years and above of Software Testing experience in Mac, Android/iPhone and Web application. Should have experience in both Manual Testing. Working knowledge in Automated testing is advantageous. Good knowledge in Defect tracking and tools. Should have ability to adapt to latest technologies. Good Communication is a must.
Read more
company logo
Agency job
via Live Connections by Nilesh Devaraj
Chennai
16 - 20 yrs
₹40L - ₹55L / yr
HANA
SAP
Agile/Scrum
The Program Head (PH) will provide technology vision and leadership in the development and implementation of the affiliate-wide SAP program. The PH will lead in planning and implementing enterprise SAP systems. The PH will act as the SAP Digital evangelist who will coordinate with the Global CIO /SAP Head to introduce latest trends in SAP Leonardo knowhow into the ecosystem. The PH should be familiar with the design thinking and exploration workshops.and curious about innovation and digital transformation in the current SAP system that can be transformed into a digital framework. Additionally, the PH: • Provides strategic and tactical planning, development, evaluation, and coordination of the information and technology systems • Facilitates communication between staff, management, vendors, and other technology resources within the organization. • Responsible for the management of multiple SAP projects across different geographies, including the interface and automation aspects pertaining to related systems • Manages a team of Project Managers who design, implement, train, and support end users in the productive use of SAP software. • Oversees and evaluates program budgeting and adherence to cost, schedules • Manages the key business and IT stakeholders involved with periodic project / program governance mechanisms QUALIFICATIONS: Minimum of 16 - 20 years of experience with responsibilities for management and support of SAP systems is preferred. Significant experience is desirable in technology and information systems planning to support business goals. Specific experience with practice management, financial management and trading / manufacturing systems is a plus. The ideal candidate will also have: • Experience with SAP systems design, implementation, and operation. • Should have implemented at least one SAP Leonardo & S/4 HANA implementation • Should be conversant with Basis and GRC modules • Should have working knowledge of Agile implementation framework and DevOps. • Knowledge of various office productivity software programs such as word processing, databases, spreadsheet programs, and communications software. • Experience in preparing and making C level presentations. • General knowledge of business processes and their interrelationship gained through ten or more years of related experience. • Ability to analyze and resolve complex issues, both logical and interpersonal. • Effective verbal and written communications skills and effective presentation skills, all geared toward coordination and education. • Ability to negotiate and defuse conflict. • Self-motivator, independent, cooperative, flexible, creative. Qualification: Requires a bachelor's degree in Computer Science, Business Administration or a related field or equivalent experience. A Master’s degree in Business Administration, or related field is highly desirable.
Read more
Why apply to jobs via Cutshort
people_solving_puzzle
Personalized job matches
Stop wasting time. Get matched with jobs that meet your skills, aspirations and preferences.
people_verifying_people
Verified hiring teams
See actual hiring teams, find common social connections or connect with them directly. No 3rd party agencies here.
ai_chip
Move faster with AI
We use AI to get you faster responses, recommendations and unmatched user experience.
21,01,133
Matches delivered
37,12,187
Network size
15,000
Companies hiring
Did not find a job you were looking for?
icon
Search for relevant jobs from 10000+ companies such as Google, Amazon & Uber actively hiring on Cutshort.
companies logo
companies logo
companies logo
companies logo
companies logo
Get to hear about interesting companies hiring right now
Company logo
Company logo
Company logo
Company logo
Company logo
Linkedin iconFollow Cutshort
Users love Cutshort
Read about what our users have to say about finding their next opportunity on Cutshort.
Subodh Popalwar's profile image

Subodh Popalwar

Software Engineer, Memorres
For 2 years, I had trouble finding a company with good work culture and a role that will help me grow in my career. Soon after I started using Cutshort, I had access to information about the work culture, compensation and what each company was clearly offering.
Companies hiring on Cutshort
companies logos