Role Overview
First and foremost, we're looking for people who are excited about what we're doing—you don't need to know anything about the HRTech ecosystem, but should be excited to learn.
We're looking for a Customer Support Intern to join our Customer Service Team.
The ideal candidate will have excellent verbal and written communication and problem-solving skills, loads of empathy towards customers. This profile requires high efficiency and the ability to document and improve processes that are high on repetition.
The person in the role will -
-
Communicate effectively with internal and external customers via phone, email and chat.
-
Attend customer calls to capture notes on customer feedback, action items and next steps.
-
Follow up with customers to ensure their technical issues are resolved.
-
Evaluate ways to improve customer experience and contribute to development of solutions.
-
Liaise with the Operations/ Product/ Sales team.
-
Share feature requests and effective workarounds with team members.
-
Gather customer feedback and share with our Product, Sales and Marketing teams.
Requirements-
Candidates must have strong written and verbal communication skills and have a desire to learn more about corporate operations.
-
Strong team building, time management, and organizational skills.
-
Problem solving, creative, organized and detail-oriented.
-
Tackle problems in a creative and logical ways and identify solutions
-
Should be tech savvy.
-
Proficient in using Google Docs, Slides and Sheets.
Note: Please note this is a full time internship opportunity and a person should be available for a minimum of 6 months duration for internship.Benefits
What’s in it for you?
We are a 100% remote company so work from anywhere in India. At Springworks, we invest in the employee experience. Business is not done alone, but by a team. The greatest asset at Springworks are its people and we are on a mission to build the best, most talented and happiest team we can. To be successful in the longer run we cannot do it without a motivated and energized team.We believe in higher education and life-long learning and provide our employees to learn and upgrade their skills and evolve. Competitive Compensation & Benefits and a good Health scheme to take care of their mental, physical and social wellbeing.
Glassdoor rating of 4.8. You got to read it to believe it:
https://www.glassdoor.co.in/Overview/Working-at-Springworks-EI_IE1013270.11,22.htm">https://www.glassdoor.co.in/Overview/Working-at-Springworks-EI_IE1013270.11,22.htm
We are a remote first Company thus, complete Work From Anywhere policy is applicable.
Perks:- Paid Internship (Monthly stipend upto INR: 21,000).
- Rewards and recognitions (Surprise gift/Voucher for Intern of the month).
- Learning & development budget ( Up to INR 21,000/-).
- Monthly reimbursement for Internet expenses - Upto INR 1500.
- Yearly OTT reimbursement (up to Rs.1500 per annum).
- Fitness reimbursement (Up to Rs. 1000 per month).
- Health Insurance.
- Food Allowance/ Reimbursement - Rs. 500 added to your payroll - no bills to be uploaded.
See what our past interns have to say about their experience -https://www.youtube.com/watch?v=1G3a-fkMAtU"> Interns @Springworks
-

About SpringRole India Private Limited
About
Connect with the team
Similar jobs

Job Description:
- He / She candidate must possess a strong technology background with advanced knowledge of Java and Python based technology stack.
- Java, JEE, Spring MVC, Python, JPA, Spring Boot, REST API, Database, Playwright, CI/CD pipelines
- * At least 3 years of Hand-on Java EE and Core Java experience with strong leadership qualities.
- * Experience with Web Service development, REST and Services Oriented Architecture.
- * Expertise in Object Oriented Design, Design patterns, Architecture and Application Integration.
- * Working knowledge of Databases including Design, SOL proficiency.
- * Strong experience with frameworks used for development and automated testing like SpringBoot, Junit, BDD etc.
- * Experience with Unix/Linux Operating System and Basic Linux Commands.
- * Strong development skills with ability to understand technical design and translate the same into workable solution.
- * Basic knowledge of Python and Hand-on experience on Python scripting
- * Build, deploy, and monitor applications using CI/CD pipelines, * Experience with agile development methodology.
- Good to Have - Elastic Index Database, MongoDB. - No SQL Database Docker Deployments, Cloud Deployments Any Al ML. snowflake Experience



- Design and build highly reliable and performant applications that deliver a great user
experience.
- Own large technical deliverables and execute in a structured manner.
- Take the accountability of the overall health of the applications you build.
- Platformize components as libraries, utilities and promote reuse.
- Be able to conceptualize and develop prototypes quickly.
- Lead by example, mentor and guide team members on everything from structured
problem solving to development of best practices.
Requirements
- Deep expertise of the iOS and Android ecosystems.
- Hands on experience with either React Native, Flutter, Swift or Kotlin.
- Deep understanding of your tools: Languages, frameworks, systems.
- Experience with abstracting requirements into frameworks.
- Hungry to learn, share knowledge, and enjoy mentoring others.
- Data driven, having customer empathy, striving to build stable, delightful applications.
- [Optional, but desired] Experience with video streaming and Real Time Communication
technologies
This is a full-time on-site role for a Project Architect. The Project Architect will be responsible for managing projects.The Project Architect will contribute to the design and development of architectural projects, collaborate with internal teams and external stakeholders, and ensure projects are executed efficiently and effectively.
- QualificationsStrong background in Architecture and Project Management
- Excellent organizational and leadership skills
- Ability to effectively communicate and collaborate with multidisciplinary teams
- In-depth knowledge of construction and building codes
- Detail-oriented with a strong focus on quality and accuracy
- Experience in the interior design industry is a plus
- Bachelor's or Master's degree in Architecture or related field


About Us:
Avarna derived from Sanskrit means one with a fun loving nature but having no form, no color, or marks. We at Avarna Capital solve the most interesting questions in sports analytics. Diligence, productivity and transparency defines the work culture at Avarna. We are a team of
highly motivated and innovative people all working remotely so emphasis on communication, accessibility, and accountability are our key focus to build a strong culture at Avarna.
Resposibilities:
1. Migration of company's current infrastructure from Monolithic to Microservices
2. Recommeded appropriate solutions to enhance the current software stack
3. Utlizing the latest and most innovating technology in solving business problems
4. Take ownership of project delivery and entire SDLC
Research / identify / contact / pitch to multi-designer stores across India in collaboration
with the FD team.
Arrange tie-ups with bloggers/celebrities for branding and promotions.
Arrange tie-ups with event management companies for showcasing our garments in
Fashion Shows / Pageants / Advertisements / etc.
2) Antal International Network:
Research / identify / contact / pitch to potential clients across India in collaboration with
the HR team.
Handle meetings, negotiations, and closures.
Maintain constant relations with the clients for new assignments.
Regularly conduct client satisfaction surveys.
3) Others:
Any other roles & responsibilities which may be assigned to you by the management
based on your capabilities and work exigencies at that point in time.
At Navi, our mission is to build financial services that are simple, accessible and affordable.
Navi is a company founded by Sachin Bansal & Ankit Agarwal to build consumer-centric & technology driven businesses in the BFSI (Banking, Financial Services & Insurance) space. At Navi, we keep our users at the center of everything we do to reimagine the customer experience to millions of Indians.
What do we expect from you?
- Should have excellent illustration skills
- Strong, Appealing and Clean visual design sense
- The ability to see projects through from inception to production
- Willingness to listen to feedback and use it to improve
- Must be a creative thinker to solve problems and design effectively for the brand.
- Work in collaboration in cross-functional teams to understand the briefs/ strategies and execute them effectively.
Preferred skills and experiences
- Bachelor’s degree/Diploma in fine art
- 4+ years of design experience in an Ad agency or with the in-house design team
- Proficiency with design software, such as Adobe Creative Suite
- Strong portfolio of work



Experience in IOS SWIFT Framework.
Proven experience in React Native components in native iOS and Android.
Good understanding of Android / iOS / Web design guidelines, SDK and excellent JavaScript skills. Knowledge of React and the Java script ecosystem.
Exposure to other hybrid mobile platforms like IONIC,Sencha, HTML5, PhoneGap, jQuery Mobile etc. Familiarity with RESTful APIs development.
Expertise with code testing best practices, including unit and integration testing to ensure quality of code. Familiarity with code versioning tools such as Git, SVN, Github.
Excellent verbal and written communication skills.
Preferred Skills & Knowledge: IOS Development (Swift), React Native.


We are looking for a React Native developer interested in building performant mobile apps on both the iOS and Android platforms. You will be responsible for architecting and building these applications, as well as coordinating with the teams responsible for other layers of the product infrastructure. Building a product is a highly collaborative effort, and as such, a strong team player with a commitment to perfection is required.
What will you work on?
Build pixel-perfect, buttery smooth UIs across both mobile platforms.
Leverage native APIs for deep integrations with both platforms.
Diagnose and fix bugs and performance bottlenecks for performance that feels native.
Reach out to the open-source community to encourage and help implement mission-critical software fixes React Native moves fast and often breaks things.
Maintain code and write automated tests to ensure the product is of the highest quality.
Transition existing React web apps to React Native.
Do you fit in?
1+ years of experience in React Native
- Ability to write well-documented, clean JavaScript code
- Familiarity with native build tools, like XCode, Gradle
- Understanding of REST APIs, the document request model, and offline storage
- Meaningful experience working on large, complex systems
- Ability to work through new and difficult React Native issues and contribute to libraries as needed
- A positive mindset and can-do attitude.
- Ability to create and maintain continuous integration and delivery of React Native applications.

1. Ability to read the documentation and perform 3rd party API integrations
2. Experience with Postgres and Redis
3. Experience with AWS - EC2, RDS, DynamoDB, etc
4. Experience with Python
Dashboard
Skills
1. Experience with Django
a. Django Web
b. Django REST
c. Django Channels
d. Django Celery (Queues and Brokers)
2. Experience creating a dashboard with login, user profiles, roles and permissions, reports
3. Experience with Facebook and Twitter OAuth
4. Experience with handling database migrations
Chatbot
Skills
1. Basic understanding of NLP - intents and entities
2. Strong understanding of dialogue management and conversation flow
3. Integrations with Facebook and Twitter APIs.
4. Creating and managing Facebook and Twitter apps
5. Understanding of webhooks and REST APIs.

