Customer Support Intern

Duties and Responsibilities:

a. To develop restaurant sales by setting high standards of service.

b. To ensure complete preparation of restaurant/ takeaway and another

business module before the area opens for operation.

c. To take the guest’s order correctly and with appropriate courtesy.

d. To assist the guest in choosing the best items on the menu, thereby

increasing sales, by upselling and suggestive selling

e. To handle all guests without bias or prejudice.

f. To write out the guest bill(s) and ensure their proper processing by presenting them to guests and even while delivering food.

g. To assist the Shift Supervisor in preparing the general store requisition.

h. To carry out any duties assigned by the Supervisor /Store Manager

i. To follow the Store rules and policies laid down by the management

j. To adhere to strict grooming and hygiene standards

k. To consciously and continuously strive to better his/ her skills and increase his/her knowledge.

Required Skills and Qualifications:

a. Customer Service, Food Preparation, and cleaning skills

b. Strong time management and customer service skills.

c. Flexibility to work nights, weekends, and holidays

d. Positive attitude and commitment to customer satisfaction

e. Previous experience working in a team would be advantageous.

f. Self-starter with a positive attitude.

g. No experience required, but previous food handling or customer service

experience appreciated

h. 6 Month of food and beverage service industry experience required

50rs food allowance daily will be given

Meat Handling: Confirm candidates are comfortable working with meat products (chicken, buff, pork).

Shifts & Timings: Clearly explain the rotational shift system and working hours. (Store timings are from 10:00 AM to 5:00 AM the next day, and candidates must work a 9-hour shift within this timeframe.)

About Us

InfraSingularity is building the future of decentralized infrastructure. We operate as both a

builder and investor in the Web3 ecosystem, empowering protocols, funds, and institutions with

next-generation blockchain solutions. Our focus lies in scaling validator operations, enhancing

network participation, and driving innovation across DeFi, staking, and Web3 infrastructure.

Role Overview

We’re looking for a motivated and analytical professional to join our product team. This role is

ideal for someone deeply curious about blockchain technology, new protocols, and the

institutional landscape of staking. You will be responsible for researching and evaluating

emerging L1 and L2 protocols, identifying fund partners interested in staking opportunities, and

maintaining key data in HubSpot. You’ll also gain hands-on exposure to our internal operations,

understanding how we evaluate, launch, and scale validators across networks.

Key Responsibilities

• Conduct in-depth research and technical evaluation of new and existing blockchain protocols.

• Maintain accurate records and evaluations of protocols in HubSpot.

• Identify and profile potential fund partners interested in validator delegation.

• Assist with internal reporting and prepare research-backed materials for discussions.

• Dev team coordination

• Client interaction and management

• Creating Product Strategy

• Product Ownership

Qualifications

• Bachelor's degree and 2+ year experience.

• Previous experience in research, data analysis, or blockchain/crypto space is a strong plus.

• Strong analytical and writing skills; ability to distill complex data into actionable insights.

• Familiarity with blockchain protocols and DeFi concepts is highly preferred.

• Proficiency with Excel (or Google Sheets); experience with CRM tools like HubSpot is a plus.

• Comfortable using data to craft narratives and influence product or business strategy.

What You’ll Gain

• Deep exposure to institutional staking and DeFi ecosystems

• Hands-on experience with blockchain research and deal sourcing

• Opportunity to work closely with a product and strategy team at the forefront of Web3

infrastructure

Experience: 1+ Years

Roles & Responsibilities:

Design and develop cross-platform mobile applications using React Native, ensuring high performance, responsiveness, and code quality.

Collaborate with UI/UX designers and backend developers to implement intuitive and visually appealing user interfaces.

Contribute to the technical design and architecture of mobile applications, ensuring scalability, modularity, and maintainability.

Evaluate and select appropriate libraries, frameworks, and tools to enhance the development process and application performance.

Implement new features and functionality in mobile applications based on project requirements and specifications.

Write clean and efficient code, conduct thorough testing, and ensure proper documentation of the implemented features.

Participate in code reviews and provide constructive feedback to team members. Collaborate closely with cross-functional teams, including designers, product managers, and backend developers, to ensure smooth project execution and timely delivery.

Identify and resolve bugs, performance issues, and other technical problems in mobile applications. Conduct debugging, testing, and optimization to ensure the stability and reliability of the applications.

Optimize the performance of mobile applications by identifying and addressing bottlenecks, reducing loading times, and improving memory usage.

Conduct profiling and performance testing to enhance the overall user experience.

Write unit tests and conduct thorough testing to ensure the quality, functionality, and compatibility of mobile applications across different devices and platforms.

Collaborate with quality assurance engineers to identify and resolve any defects or issues.

Stay updated with the latest trends, best practices, and advancements in mobile app development, particularly in the React Native ecosystem.

Continuously enhance your skills and knowledge to contribute to the improvement of the team's development processes and standards.

Requirements:

Proven experience as a Software Engineer, with a minimum of 1+years, specifically in mobile app development using React Native.

Strong proficiency in JavaScript, TypeScript, and React Native framework.

Familiarity with native mobile development (iOS and Android) and related tools.

Experience with mobile app testing frameworks, such as Jest or Detox.

Understanding of RESTful APIs and integration of mobile apps with backend services.

Knowledge of mobile app performance optimization techniques and tools.

Familiarity with Agile software development methodologies and practices.

Excellent problem-solving and analytical skills.

Strong communication and collaboration skills, with the ability to work effectively in a team-oriented environment.

Preferred Qualification:

Bachelor's degree in Computer Science, Software Engineering, or a related field

Job description

Problem Statement-Solution

Only 10% of India speaks English and 90% speak over 25 languages and 1000s of dialects. The internet has largely been in English. A good part of India is now getting internet connectivity thanks to cheap smartphones and Jio. The non-English speaking internet users will balloon to about 600 million users out of the total 750 million internet users in India by 2020. This will make the vernacular segment one of the largest segments in the world - almost 2x the size of the US population. The vernacular segment has very few products that they can use on the internet.

One large human need is that of sharing thoughts and connecting with people of the same community on the basis of language and common interests. Twitter serves this need globally but the experience is mostly in English. There’s a large unaddressed need for these vernacular users to express themselves in their mother tongue and connect with others from their community. Koo is a solution to this problem.

About Koo

Koo was founded in March 2020, as a micro-blogging platform in both Indian languages and English, which gives a voice to the millions of Indians who communicate in Indian languages.

Currently available in Assamese, Bengali, English, Hindi, Kannada, Marathi, Tamil and Telugu, Koo enables people from across India to express themselves online in their mother tongues. In a country where under 10% of the population speaks English as a native language, Koo meets the need for a social media platform that can deliver an immersive language experience to an Indian user, thereby enabling them to connect and interact with each other. The recently introduced ‘Talk to Type’ enables users to leverage the voice assistant to share their thoughts without having to type. In August 2021, Koo crossed 10 million downloads, in just 16 months of launch.

Since June 2021, Koo is available in Nigeria.

1. 
   Founding Team

Koo is founded by veteran internet entrepreneurs - Aprameya Radhakrishna (CEO, Taxiforsure) and Mayank Bidawatka (Co-founder, Goodbox & Coreteam, redBus).

Technology Team & Culture

The technology team comprises sharp coders, technology geeks and guys who have been entrepreneurs or are entrepreneurial and extremely passionate towards technology. Talent is coming from the likes of Google, Walmart, Redbus, Dailyhunt. Anyone being part of a technology team will have a lot to learn from their peers and mentors. Download our android app and take a look at what we’ve built. Technology stack compromises of a wide variety of cutting-edge technologies like Kotlin, Java 15, Reactive Programming, MongoDB, Cassandra, Kubernetes, AWS, NodeJS, Python, ReactJS, Redis, Aerospike, ML, Deep learning etc. We believe in giving a lot of independence and autonomy to ownership-driven individuals.

Technology skill sets required for a matching profile 

• Experience between 3 to 7 years in a devops role with mandatory one or more stints at a fast paced startup.
• Mandatory experience with containers, kubernetes (EKS) (setting up from scratch), istio and microservices.
• Sound knowledge of technologies like Terraform, Automation Scripts, Cron jobs etc. Must have worked with goals of putting infra as code like setting up new environments with code.
• Knowledge of industry standards around monitoring, alerting, self healing, high availability, auto scaling etc.
• Exhaustive experience with various cloud technologies (especially on AWS) like SQS, SNS, Elastic Search, Elastic Cache, Elastic Transcoder, VPC, Subnets, Security groups etc.
• Must have set up stable CI-CD pipelines with capabilities to do zero downtime deployments on any one of rolling updates, blue green or canary modes.
• Experience with VPN and LDAP solutions for securely login to infrastructure and proving SSO. 8. Master of deploying and troubleshooting all layers of application from network, frontend, backend and databases (MongoDB, Redis, Postgres, Cassandra, ElasticSearch, Aerospike etc).