Role Overview
First and foremost, we're looking for people who are excited about what we're doing—you don't need to know anything about the HRTech ecosystem, but should be excited to learn.
We're looking for a Customer Support Intern to join our Customer Service Team.
The ideal candidate will have excellent verbal and written communication and problem-solving skills, loads of empathy towards customers. This profile requires high efficiency and the ability to document and improve processes that are high on repetition.
The person in the role will -
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Communicate effectively with internal and external customers via phone, email and chat.
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Attend customer calls to capture notes on customer feedback, action items and next steps.
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Follow up with customers to ensure their technical issues are resolved.
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Evaluate ways to improve customer experience and contribute to development of solutions.
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Liaise with the Operations/ Product/ Sales team.
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Share feature requests and effective workarounds with team members.
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Gather customer feedback and share with our Product, Sales and Marketing teams.
Requirements-
Candidates must have strong written and verbal communication skills and have a desire to learn more about corporate operations.
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Strong team building, time management, and organizational skills.
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Problem solving, creative, organized and detail-oriented.
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Tackle problems in a creative and logical ways and identify solutions
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Should be tech savvy.
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Proficient in using Google Docs, Slides and Sheets.
Note: Please note this is a full time internship opportunity and a person should be available for a minimum of 6 months duration for internship.Benefits
What’s in it for you?
We are a 100% remote company so work from anywhere in India. At Springworks, we invest in the employee experience. Business is not done alone, but by a team. The greatest asset at Springworks are its people and we are on a mission to build the best, most talented and happiest team we can. To be successful in the longer run we cannot do it without a motivated and energized team.We believe in higher education and life-long learning and provide our employees to learn and upgrade their skills and evolve. Competitive Compensation & Benefits and a good Health scheme to take care of their mental, physical and social wellbeing.
Glassdoor rating of 4.8. You got to read it to believe it:
https://www.glassdoor.co.in/Overview/Working-at-Springworks-EI_IE1013270.11,22.htm">https://www.glassdoor.co.in/Overview/Working-at-Springworks-EI_IE1013270.11,22.htm
We are a remote first Company thus, complete Work From Anywhere policy is applicable.
Perks:- Paid Internship (Monthly stipend upto INR: 21,000).
- Rewards and recognitions (Surprise gift/Voucher for Intern of the month).
- Learning & development budget ( Up to INR 21,000/-).
- Monthly reimbursement for Internet expenses - Upto INR 1500.
- Yearly OTT reimbursement (up to Rs.1500 per annum).
- Fitness reimbursement (Up to Rs. 1000 per month).
- Health Insurance.
- Food Allowance/ Reimbursement - Rs. 500 added to your payroll - no bills to be uploaded.
See what our past interns have to say about their experience -https://www.youtube.com/watch?v=1G3a-fkMAtU"> Interns @Springworks
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Shubham Vishwakarma
Full Stack Developer - Averlon
About SpringRole India Private Limited
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.NET
Angular (2+)As a Dotnet Fullstack Engineer
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As a Dotnet Fullstack Engineer
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.NET Core, .NET MVC, .NET , Windows services, Websockets , Client server , REST API, Angular JS , Angular 8+ , dockers , micro services
Your Role at ProCreator
At ProCreator, we primarily work on complex B2B products, including web applications and mobile applications. We do not focus on simple websites or marketplace apps like e-commerce, food delivery, kind of platforms. Instead, our expertise lies in niche and complex B2C products, such as loan applications, healthcare solutions, edu-tech solutions and similar other industry-specific digital products requiring innovative solutions to sophisticated user problems.
We are looking for someone who can lead projects, communicate effectively with clients, and solve complex UX problems while fostering a collaborative and innovative environment.
- Passion for Innovation: A relentless drive to create user-centric designs that exceed expectations, especially within complex B2B or niche B2C environments.
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- Client & User Engagement: Strong skills in understanding both client and user needs, and translating them into exceptional products. Experience with web and mobile applications is a must—no website or marketplace design work here!
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- Critical Thinking: Strong analytical skills to tackle design challenges, paired with innovative and actionable solutions.
What You Will Do:
- End-to-End Design Execution: Lead and execute all stages of the design process, from wireframes to visual design, across complex B2B and niche B2C applications (web and mobile).
- Prototyping & Specifications: Develop high-quality design prototypes that reflect deep user insights, solving complex UX challenges specific to our clients’ industries.
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Requirements
What We’re Looking For
- UX Methodologies: Mastery in research, persona development, wireframing, prototyping, and iterative design, particularly in complex, multi-step workflows.
- Design Expertise: Ability to translate complex user journeys into intuitive UI designs, while maintaining a deep understanding of modern UI/UX principles.
- Design Systems: Extensive experience in building design systems for complex B2B and B2C applications, especially for web and mobile platforms. Proficiency in Figma is essential.
- Platform Experience: Demonstrated success in designing web applications and mobile platforms (iOS and Android) with a portfolio that showcases successful projects across these platforms.
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- Bonus Skills: Experience with motion design or prototyping tools like After Effects and ProtoPie is a plus.
Benefits
Why Join ProCreator?
At ProCreator, we’re not just offering a job; we’re providing a platform for you to thrive, grow, and lead. Here’s what makes us unique:
Unmatched Growth Opportunities :
- Wealth-Building Benefits: ESOPs, Shared Appreciation Rights (SAR), profit-sharing, and referral bonuses to recognize your contributions.
- Skill Development: Access professional growth funds, learning courses, and mentorship programs tailored to your ambitions.
A Work Environment That Inspires:
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Health and Wellness Focus :
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A Culture That Values You :
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Ready to Shape the Future of Design?
At ProCreator, we believe in the power of collaboration and the art of storytelling through design. If you’re ready to bring your unique voice to a team that values innovation and impact, join us.
Let’s redefine what’s possible—together.
.NETC#Experice:5-6 Years
Notice: Immediate-20 Days(Max)
MUST HAVE SKILLS
1. Minimum 5+ years of experience in C#, .Net Core, Web API, MVC, and Entity Framework.
2. Strong object-oriented programming skills.
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Kubernetes
Docker
Amazon Web Services (AWS)Projects you'll be working on:
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Benefits
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PythonJavascript
HTML/CSSC#Job brief
We are looking for a Full Stack Developer to produce scalable AI based software solutions.
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development life cycle, from conception to deployment.
As a Full Stack Developer, you should be comfortable around both front-end and back-end
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If you’re also familiar with Agile methodologies, we’d like to have conversation with you.
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- 2-5 years of relevant experience as a Full Stack Developer or similar role
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- Familiarity with databases (e.g. MySQL,Postgresql, MongoDB), web servers (e.g.Apache) and UI/UX design .
- Familiarity with Cloud services like AWS, GCP.
- Excellent communication and teamwork skills
- Great attention to detail
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AngularJS (1.x)JavascriptHTML/CSS- You should ideally have a good Experience and a strong understanding of the various stacks, libraries, frameworks & languages in front-end, especially in Angular JS.
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What we offer -
- Progressive and flexible work hours that matches your personality and lifestyle.
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- The ability for you to make an impact in the emerging fields of Blockchain and decentralised technologies.
We're a contrarian and progressive culture of independent thinkers and systematic executors that are driven to build cool things that matter.
If this aligns with you, time to hop on!
Follow CutshortShubham Vishwakarma
Full Stack Developer - Averlon