Cutshort logo
SpringRole India Private Limited logo
Customer Support Intern
SpringRole India Private Limited's logo

Customer Support Intern

Suchika Nagda's profile picture
Posted by Suchika Nagda
0 - 1 yrs
₹21000 - ₹21000 / mo
Remote only
Skills
Customer Support
Customer Service

Role Overview

First and foremost, we're looking for people who are excited about what we're doing—you don't need to know anything about the HRTech ecosystem, but should be excited to learn.

We're looking for a Customer Support Intern to join our Customer Service Team.
The ideal candidate will have excellent verbal and written communication and problem-solving skills, loads of empathy towards customers. This profile requires high efficiency and the ability to document and improve processes that are high on repetition. 

The person in the role will -

  • Communicate effectively with internal and external customers via phone, email and chat.

  • Attend customer calls to capture notes on customer feedback, action items and next steps.

  • Follow up with customers to ensure their technical issues are resolved.

  • Evaluate ways to improve customer experience and contribute to development of solutions.

  • Liaise with the Operations/ Product/ Sales team.

  • Share feature requests and effective workarounds with team members.

  • Gather customer feedback and share with our Product, Sales and Marketing teams.

    Requirements

    • Candidates must have strong written and verbal communication skills and have a desire to learn more about corporate operations.

    • Strong team building, time management, and organizational skills.

    • Problem solving, creative, organized and detail-oriented.

    • Tackle problems in a creative and logical ways and identify solutions

    • Should be tech savvy.

    • Proficient in using Google Docs, Slides and Sheets.

      Note: Please note this is a full time internship opportunity and a person should be available for a minimum of 6 months duration for internship.

      Benefits

      What’s in it for you?

      We are a 100% remote company so work from anywhere in India. At Springworks, we invest in the employee experience. Business is not done alone, but by a team. The greatest asset at Springworks are its people and we are on a mission to build the best, most talented and happiest team we can. To be successful in the longer run we cannot do it without a motivated and energized team.We believe in higher education and life-long learning and provide our employees to learn and upgrade their skills and evolve. Competitive Compensation & Benefits and a good Health scheme to take care of their mental, physical and social wellbeing.

      Glassdoor rating of 4.8. You got to read it to believe it:
      https://www.glassdoor.co.in/Overview/Working-at-Springworks-EI_IE1013270.11,22.htm">https://www.glassdoor.co.in/Overview/Working-at-Springworks-EI_IE1013270.11,22.htm

      We are a remote first Company thus, complete Work From Anywhere policy is applicable.

      Perks:

      1. Paid Internship (Monthly stipend upto INR: 21,000).
      2. Rewards and recognitions (Surprise gift/Voucher for Intern of the month).
      3. Learning & development budget ( Up to INR 21,000/-).
      4. Monthly reimbursement for Internet expenses - Upto INR 1500.
      5. Yearly OTT reimbursement (up to Rs.1500 per annum).
      6. Fitness reimbursement (Up to Rs. 1000 per month).
      7. Health Insurance.
      8. Food Allowance/ Reimbursement - Rs. 500 added to your payroll - no bills to be uploaded.


      See what our past interns have to say about their experience -https://www.youtube.com/watch?v=1G3a-fkMAtU"> Interns @Springworks

       

Read more
Users love Cutshort
Read about what our users have to say about finding their next opportunity on Cutshort.
Shubham Vishwakarma's profile image

Shubham Vishwakarma

Full Stack Developer - Averlon
I had an amazing experience. It was a delight getting interviewed via Cutshort. The entire end to end process was amazing. I would like to mention Reshika, she was just amazing wrt guiding me through the process. Thank you team.
Companies hiring on Cutshort
companies logos

About SpringRole India Private Limited

Founded :
2014
Type :
Services
Size :
20-100
Stage :
Profitable

About

SpringRole is the first professional reputation network powered by artificial intelligence and blockchain to eliminate fraud from user profiles. Because SpringRole is built on blockchain and uses smart contracts, it’s able to verify work experience and reputation, give real meaning to endorsements, reward endorsers, and get users endorsements outside of their network. SpringRole is the first portfolio company from Science Blockchain, the blockchain-focused incubator from Science Inc. Active full-time openings: Blockchain Professional: looking for hardcore Backend engineers in any technology with minimum experience into Blockchain to work on our product for Bangalore location.- We are fine to welcome freshers for Internship program to work on our product, ideally someone from foreknown educational institutes like IIT, MIT, NIT etc.,
Read more

Connect with the team

Profile picture
Suchika Nagda
Profile picture
Bhargavi Venkatagiri
Profile picture
Kartik Mandaville
Profile picture
Tony Ghosh
Profile picture
Jatin Singh
Profile picture
Vikram Salaria
Profile picture
Dileep Kumar

Company social profiles

angelblog

Similar jobs

OIP Insurtech
at OIP Insurtech
2 candid answers
Katarina Vasic
Posted by Katarina Vasic
Remote, Hyderabad
4 - 10 yrs
₹30L - ₹50L / yr
skill iconPython
Data extraction
Natural Language Processing (NLP)
TensorFlow
Large Language Models (LLM)
+1 more

What We’re Looking For


Proven experience as a Machine Learning Engineer, Data Scientist, or similar role


Expertise in applying machine learning algorithms, deep learning, and data mining techniques in an enterprise environment


Strong proficiency in Python (or other languages) and familiarity with libraries such as Scikit-learn, TensorFlow, PyTorch, or similar.


Experience working with natural language processing (NLP) or computer vision is highly desirable.


Understanding and experience with (MLOps), including model development, deployment, monitoring, and maintenance.


Experience with cloud platforms (like AWS, Google Cloud, or Azure) and knowledge of deploying machine learning models at scale.


Familiarity with data architecture, data engineering, and data pipeline tools.


Familiarity with containerization technologies such as Docker, and orchestration systems like Kubernetes.


Knowledge of the insurance sector is beneficial but not required.


Bachelor's/Master's degree in Computer Science, Data Science, Mathematics, or a related field.


What You’ll Be Doing

Algorithm Development:

Design and implement advanced machine learning algorithms tailored for our datasets.


Model Creation:

Build, train, and refine machine learning models for business integration.


Collaboration:

Partner with product managers, developers, and data scientists to align machine learning solutions with business goals.


Industry Innovation:

Stay updated with Insurtech trends and ensure our solutions remain at the forefront.


Validation:

Test algorithms for accuracy and efficiency, collaborating with the QA team.


Documentation:

Maintain clear records of algorithms and models for team reference.


Professional Growth:

Engage in continuous learning and mentor junior team members.

Read more
Touchwood Automations
at Touchwood Automations
1 recruiter
Tanmay Mehta
Posted by Tanmay Mehta
Pune
0 - 3 yrs
₹2.5L - ₹4L / yr
Video Editing
Graphic Designing
Motion graphic design
Videography
skill iconAdobe Illustrator
+8 more

Photo-Videographer is the one who is responsible for shooting and editing high quality videos and photos; and for coordination with marketing team to ensure delivery and content guidelines to get better and higher results

in the marketing function.

Read more
RS Consultants
at RS Consultants
2 candid answers
2 recruiters
Biswadeep RS
Posted by Biswadeep RS
Bengaluru (Bangalore)
2 - 4 yrs
₹10L - ₹15L / yr
skill iconAndroid Development
RxJava
skill iconKotlin
skill iconJava
Model-View-View-Model (MVVM)
+1 more

Position: Android Developer – SD II

Organization:  A Funded global healthcare platform connecting doctors, thereby enabling exchange of information on a quick and real time basis, founded in the year 2013.Currently there are 3 lakh doctors using this platform and everyday there are 400 new doctors joining it.A Funded global healthcare platform connecting doctors, thereby enabling exchange of information on a quick and real time basis, founded in the year 2013.Currently there are 3 lakh doctors using this platform and everyday there are 400 new doctors joining it.

The platform promotes exchange of viewpoints, ideas, and information on various medical practices amongst healthcare professionals. This saves both time and money as solutions to several health issues can be accessed on a real time basis. There are 1.3 million registered doctors and 400+ daily publications on its platform and they operate across 16+countries.

 

Location: Bangalore (Currently Remote, Later you need to relocate)

 

Roles & Responsibilities

You’re Awesome At -

  • Native Android App development (Preferably for a B2C Product)
  • Proficiency in various algorithms and data structures.
  • Proficiency in Kotlin with at least 1 year of experience in Kotlin.
  • Good knowledge of Coroutines, RxJava and JetPack components. JetPack Compose is a bonus.
  • Strong experience with REST APIs (Retrofit), storage databases, multi-threading, performance, and memory tuning.
  • Deep understanding of android architecture such as MVP and MVVM

 

Your Academic Qualifications -

BE / BTech in Computer Science preferred. However, if you have good hands-on knowledge of building Android apps, that’s what we are looking for!

You’ll Be Improving & Responsible For –

  • A team that is building products used by 300k + doctors every single day.
  • Work on Petabyte Scale Streaming Systems - more than 500 million hours of video has been streamed.
  • Lead high volume VOD streaming (think of systems as sophisticated as Netflix and Amazon prime).
  • Challenge oneself on Security, Scalability and Stability
  • Maintain code and write automated tests to ensure the product is of the highest quality.
  • Reach out to the open-source community to encourage and help implement mission-critical software fixes

 

Your Experience Across the Years in the Roles You’ve Played -

2-4 years

Good to have:

  • Experience in a test-driven environment
  • Application built using Jetpack Components.
  • In depth knowledge of handling database and db migration.
  • Passion for product quality and attention to details.
Read more
Disruptive Digital Learning Startup
Disruptive Digital Learning Startup
Agency job
via Unnati by Seemi Ejaz
NCR (Delhi | Gurgaon | Noida)
2 - 3 yrs
₹8L - ₹10L / yr
skill iconNodeJS (Node.js)
Web
Analytics
Web API
skill iconAmazon Web Services (AWS)
+4 more
Are you looking to work in an education sector and give your best to the growth of education in India? Then here is your chance.
 
Our client is a social education technology organisation delivering enjoyable & personalised digital learning to schools, NGOs, coaching institutes and learners including the last mile learners. They design, deliver and support tablet and mobile based digital learning solutions with English medium and local languages. Their vision is to facilitate access to enjoyable and life shaping digital learning to every student irrespective of their social, economic, cultural, locational and language status.

Founded by two MDI alumnus, it is a student centric and personalised learning platform that delivers enjoyable learning content as per the state boards. This ed-tech provides a solution which is easy to use, lets students enjoy learning, makes life easy for a teacher and delivers learning in the language that students are most comfortable. The organisation has worked in 14 states across India and awarded Google India under "Impacting Change through Digital".
 
As a Web Developer, you will manage all web and server side development and enhancements as per product growth vision and management plans.
 
What you will do:
  • Taking ownership of the current web based reporting backends of our current solutions/ apps and developing/ stabilizing/ scaling them further as per product plans
  • Ensuring development and ongoing growth of a web based content management engine as the central node of our apps and tablet based learning products.
  • Licensing, Encryption, Reporting & Analytics for all our products have to be integrated into a single user and licensing management backend.

Desired Candidate Profile

 

What you need to have:
  • Deep and Practical experience with Node. JS (primary work component), Firebase, AWS/ Heroku, SQL/ NoSQL Databases with Server side integration.
  • 2-3 years of deep hands-on experience with web based solutions, backend development and web development in the above mentioned tech.
  • Should have worked on a web based backend in Node.JS for preferably an android app based solution which had scaled to a large number of users. 
  • Developed, managed and scaled usage/ analytics and reporting of end user based solutions.
  • Should have developed and managed APIs.
  • Should have practical experience of integrating and managing online payment systems.
  • Built and managed online learning platforms with login, video security, online payment and reports.
Read more
Workplace Fabric Ltd.
at Workplace Fabric Ltd.
4 recruiters
Ratnesh Deepak
Posted by Ratnesh Deepak
Mumbai
3 - 7 yrs
₹6L - ₹20L / yr
Data Structures
Algorithms
skill iconJava
skill iconC++
skill iconNodeJS (Node.js)
+4 more
Location: Mumbai Experience: 3+ years Education: Bachelors or Masters In Engg. Company Information Workplace Fabric is emerging as a leader as a provider of IoT solution which facilitates activity based working in Agile work environments. Built on a strong foundation we are self-funded and are profitable now. We are looking for a Backend developer who possesses a passion for pushing technologies to the limits and will work with our team of talented engineers to design and build the next generation of our scalable real-time services. Primary Skills and Functional Experience: • Strong analytical, problem solving, and troubleshooting skills • Strong foundation in computer science fundamentals: data structures, algorithms, and coding • Strong ability and eagerness to quickly learn new technologies • Strong object-oriented programming skills • Good understanding of common design patterns and principles • Passion for code quality and attention to detail • A “go-getter” attitude with oceans of optimism, humility and self-motivation Desired Skills and Functional Experience: • Advanced level experience with Ruby on Rails, RSpec, and Cucumber • Experience designing and building RESTful web APIs • Understanding of major browsers and the special considerations required for each • Strong experience in relational database and SQL • Familiarity with NoSQL databases, Distributed Caches and Data-Grids • Experience with Git
Read more
Adiyogi Technosoft Pvt Ltd
Kiran Chandiramani
Posted by Kiran Chandiramani
Jodhpur
2 - 12 yrs
₹1.2L - ₹4.2L / yr
Graphic Designing
Adobe Photoshop
skill iconAdobe Illustrator
CorelDRAW
Adobe Indesign
+3 more

* Study design briefs and determine requirements.

* Schedule projects and define budget constraints.

* Conceptualize visuals based on requirements.

* Prepare rough drafts and present ideas.

* Develop illustrations, logos and other designs using software or by hand.

* Use the appropriate colors and layouts for each graphic.

* Work with copywriters and creative director to produce final designs.

* Test graphics across various media.

* Amend designs after feedback.

* Ensure final graphics and layouts are visually appealing and on-brand.

Requirements:

* Proven graphic designing experience.

* A strong portfolio of illustrations or other graphics.

* Familiarity with design software and technologies (such as Corel Draw, InDesign, Illustrator, Dreamweaver, Photoshop).

* A keen eye for aesthetics and details.

* Excellent communication skills.

* Ability to work methodically and meet deadlines.

* Degree in Design, Fine Arts or related field is a plus.

Read more
Anviam Solutions
at Anviam Solutions
1 recruiter
Jyoti Kaur
Posted by Jyoti Kaur
Mohali
1 - 3 yrs
₹2L - ₹6L / yr
skill iconVue.js
skill iconHTML/CSS
skill iconReact.js

Company name: Anviam Solutions Pvt. Ltd

Position: Software Developer/Software Engineer

Employment Type: Full Time.

Experience: 2 to 3 Year


We are looking for a highly skilled Vue.js Developer to collaborate with a team of designers and developers to create web applications and platforms for our clients. You will mainly be responsible for developing the user-side of the web application and enhancing user experience through high level transitions and animations. The ideal candidate has strong communication skills and ability to create testable, reusable, and scalable code.

Responsibilities:

  • Collaborate with a team of developers and designers to create an innovative website that draws the user’s attention and interest. 
  • Create reusable, effective, and scalable JavaScript code
  • Implement front-end components with Vue.js framework
  • Translate the client’s technical requirements into code
  • Test and update web application so that it can be used on all web browsers

Skills and Qualifications:

  • 2+ years of professional experience in Vue.js and object orientated programming
  • Highly proficient in JavaScript, modern JavaScript, HTML, CSS
  • Highly proficient in Vue.js framework 
  • Proficient in using Git as a control system 
  • Must be high-energy, detail-oriented, and proactive and have the ability to function under pressure in an independent environment.
  • Possesses good communication skills -- both verbal and written.
  • B.tech/M.Tech/MCA
  • Confident and assertive
  • Excellent client - interfacing skills.
  • Team player, self-motivator

Why to join Anviam Solutions-

  • International onsite opportunity
  • Growth Opportunities.
  • Hand holding model to groom your skillset
  • 5 days working- Only 1st Saturday is working
  • Internal promotions
  • Fun and extra-curricular activities
  • Professional environment

Company Website -https://anviam.com/


Thank  You!

Read more
A Product Development Company
A Product Development Company
Agency job
via Multi Recruit by Ayub Pasha
Bengaluru (Bangalore)
3 - 5 yrs
₹6L - ₹15L / yr
skill iconJavascript
Angular
User Interface (UI) Design
skill iconAngular (2+)
User Interface (UI) Development
  • 3 to 5 years of experience in UI Development and hands on experience on Angular2 or Angular 2+, Node etc.
  • Exposure to cross browser compatibility issues, SCSS as the CSS macro-processor, sprites etc.
  • Experience with Jira, SVN, Git will be added advantage
  • Passionate and eager to learn new technologies
  • Intimately knowledgeable about all things web and mobile
  • Demo able portfolio on website or GitHub will be given preference
  • Must have knowledge on Java script, jQuery, ECMAScript
  • Strong proficiency in JavaScript (ES6) or TypeScript
  • Familiarities with modern JavaScript tools, like npm and webpack
  • Excellent technical design, problem solving and debugging skills.
  • Experience building JavaScript/CSS Frameworks or shared component libraries used in large scale production websites.
  • Understands frontend software design patterns (e.g. asynchronicity, data binding, modules, objects, promises).
  • Knowledge of professional software engineering practices & best practices for the full software development life cycle, including coding standards, code reviews, source control management, build processes, testing, and operations.
  • Working with MVVM, MVP, MVC patterns

 

Requirements

  • Convert design to Angular 5 components
  • Use SCSS as the CSS macroprocessor
  • Integrate the Angular services with APIs from the backend team
  • Implement UI development best practices to write optimized and non-buggy code
  • Work in Agile environment with sprint releases ranging from 2 to 4 weeks
  • Feasibility study of requirement and suggest multiple approaches for a problem after sufficient RnD
  • Keep abreast with trending recent UI tools, technologies, plugins and software in the industry
  • “Roll-up your sleeves” attitude to get things done
  • Test your screens using a tool for all browsers and resolution compatibility
  • Handle and track tasks assigned using Agile methodology
  • Strong commitment towards quality and schedule.
  • Cross team coordination
Read more
Cohesity
at Cohesity
1 video
2 recruiters
Rashika BS
Posted by Rashika BS
Remote only
7 - 15 yrs
₹25L - ₹30L / yr
Technical Writing
Technical writer
Documentation
Creative Writing
DITA
+2 more
  • Education - BS or BA. English, Computer Science or Engineering
  • Experience - 8+ years of experience in Technical Writing; developing software and hardware documentation for global customers.
  • Tools
  • Authoring/Editing/Publishing - MadCap Flare/MadCap Central (preferred) or experience in any one of the topic-based/DITA-based authoring tools such as Oxygen XML, XMetal, Framemaker (structured).
  • Source/version control - Git/Gerrit, GitHub, or Bitbucket.
  • Feature/Defect Management - Jira, Rally, or any industry-standard, agile project/defect management software.
  • Collaboration and Process Management - Confluence, Wiki
  • Domain - Familiarity with compute, cloud, storage, network, security, or virtualization technologies.
  • Communication and writing - Excellent written and verbal communication skills in English.
Read more
uFaber Edutech
at uFaber Edutech
6 recruiters
Richika Shah
Posted by Richika Shah
Mumbai
0 - 4 yrs
₹2L - ₹3L / yr
Sales
Business Development
Client Servicing
Telesales
Hi! uFaber is looking for smart and enthusiastic individuals who can be a part of our Business Development team in Mumbai. If you think you have the following skills, please get back to us at the earliest and take your career to the next level. 1. Quick learning ability 2. Excellent in written and spoken communication 3. Self starter 4. Ability to work under pressure 5. Great convincing skills.
Read more
Why apply to jobs via Cutshort
people_solving_puzzle
Personalized job matches
Stop wasting time. Get matched with jobs that meet your skills, aspirations and preferences.
people_verifying_people
Verified hiring teams
See actual hiring teams, find common social connections or connect with them directly. No 3rd party agencies here.
ai_chip
Move faster with AI
We use AI to get you faster responses, recommendations and unmatched user experience.
21,01,133
Matches delivered
37,12,187
Network size
15,000
Companies hiring
Did not find a job you were looking for?
icon
Search for relevant jobs from 10000+ companies such as Google, Amazon & Uber actively hiring on Cutshort.
companies logo
companies logo
companies logo
companies logo
companies logo
Get to hear about interesting companies hiring right now
Company logo
Company logo
Company logo
Company logo
Company logo
Linkedin iconFollow Cutshort
Users love Cutshort
Read about what our users have to say about finding their next opportunity on Cutshort.
Shubham Vishwakarma's profile image

Shubham Vishwakarma

Full Stack Developer - Averlon
I had an amazing experience. It was a delight getting interviewed via Cutshort. The entire end to end process was amazing. I would like to mention Reshika, she was just amazing wrt guiding me through the process. Thank you team.
Companies hiring on Cutshort
companies logos