Role Overview
First and foremost, we're looking for people who are excited about what we're doing—you don't need to know anything about the HRTech ecosystem, but should be excited to learn.
We're looking for a Customer Support Intern to join our Customer Service Team.
The ideal candidate will have excellent verbal and written communication and problem-solving skills, loads of empathy towards customers. This profile requires high efficiency and the ability to document and improve processes that are high on repetition.
The person in the role will -
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Communicate effectively with internal and external customers via phone, email and chat.
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Attend customer calls to capture notes on customer feedback, action items and next steps.
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Follow up with customers to ensure their technical issues are resolved.
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Evaluate ways to improve customer experience and contribute to development of solutions.
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Liaise with the Operations/ Product/ Sales team.
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Share feature requests and effective workarounds with team members.
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Gather customer feedback and share with our Product, Sales and Marketing teams.
Requirements-
Candidates must have strong written and verbal communication skills and have a desire to learn more about corporate operations.
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Strong team building, time management, and organizational skills.
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Problem solving, creative, organized and detail-oriented.
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Tackle problems in a creative and logical ways and identify solutions
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Should be tech savvy.
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Proficient in using Google Docs, Slides and Sheets.
Note: Please note this is a full time internship opportunity and a person should be available for a minimum of 6 months duration for internship.Benefits
What’s in it for you?
We are a 100% remote company so work from anywhere in India. At Springworks, we invest in the employee experience. Business is not done alone, but by a team. The greatest asset at Springworks are its people and we are on a mission to build the best, most talented and happiest team we can. To be successful in the longer run we cannot do it without a motivated and energized team.We believe in higher education and life-long learning and provide our employees to learn and upgrade their skills and evolve. Competitive Compensation & Benefits and a good Health scheme to take care of their mental, physical and social wellbeing.
Glassdoor rating of 4.8. You got to read it to believe it:
https://www.glassdoor.co.in/Overview/Working-at-Springworks-EI_IE1013270.11,22.htm">https://www.glassdoor.co.in/Overview/Working-at-Springworks-EI_IE1013270.11,22.htm
We are a remote first Company thus, complete Work From Anywhere policy is applicable.
Perks:- Paid Internship (Monthly stipend upto INR: 21,000).
- Rewards and recognitions (Surprise gift/Voucher for Intern of the month).
- Learning & development budget ( Up to INR 21,000/-).
- Monthly reimbursement for Internet expenses - Upto INR 1500.
- Yearly OTT reimbursement (up to Rs.1500 per annum).
- Fitness reimbursement (Up to Rs. 1000 per month).
- Health Insurance.
- Food Allowance/ Reimbursement - Rs. 500 added to your payroll - no bills to be uploaded.
See what our past interns have to say about their experience -https://www.youtube.com/watch?v=1G3a-fkMAtU"> Interns @Springworks
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Shubham Vishwakarma
Full Stack Developer - Averlon
About SpringRole India Private Limited
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We are looking "Product Manager" for Reputed Client @ Permanent Role
Experience: 9 - 12 Years
Primary Skills
•BE/B-Tech/MCA/ M.Tech, 8+ years of experience in .NET Framework like C#.Net/ ASP.Net
•Minimum 8 years of experience on Web Application development , ADO.Net, HTML, CSS, JavaScript/JQuery
•Been a Project Manager and managed a team of 6-10 people for a period of 2 years at least
•Must be able to provide hands on solutions on query writing and DB management for writing stored procedures/ user-defined functions
•Should have a very good understanding of project architecture
•Project Management, Project Control, Project Estimating, , Project Scheduling, Meets Deadlines, Project Management Tools, Communication, Microsoft Project, Project Leadership
•Quality Management Process implementation skills
Secondary Skills
•Experience in developing a product.
•Should have a solid understanding of the SDLC processes (Design, Construction, Testing, Deployment)
•Proven experience of delivering the product on-time and with quality
•Should have experience in developing ERP applications or Database Intensive Data Entry application
Desired Skills
•PMP/CSM certification
•Should have experience in Test Driven development using Nunit, Jasmine and Protractor
•Experience in project management life cycle process
•Hands on experience of configuration management and version maintenance
•Prior experience of working in the shipping domain is an added advantage.
•Hands on experience in writing technical specifications
Ability
•Excellent Communication skills
•Excellent team handling and project management skills
•Good conceptualization skills
•Strong Visualization ability
•Analytical ability
•Quality Orient
Location : Bangalore
Job Description
Extensive hands on and teaching experience on Digital / SV /UVM/ Verilog / VHDL /DFT tools
Extensive experience in Back-end design
Experience on Mentor Graphics EDA flow is an added advantage
Responsible for development and support of Projects.
Responsible for Debugging the source codes in Verilog, SV, and UVM.
Responsible for Training Delivery and Support
Desired Candidate Profile
Sound Knowledge on Digital / Verilog / VHDL / SV / UVM / DFT / Back-end design
3 to 8 years industry/teaching experience
Good communication skill
Details :
Exp - 3+ Yrs
CTC - Best in industry
Location - Chennai (Guindy)
1. Building and maintaining business relationships with clients for future needs.
2. Develop overall strategic action plans to ensure achievement of revenue targets.
3. Manage existing relationships to achieve 100% retention along with cross sell.
4 .Ensure 100% adherence to policies processes systems.
5 .Responsible to create brand awareness in the respective markets.
6. Have to drive a sustained growth rate and increase profits in market
Skills Required :
1 .Excellent communication skills.
2. Strong interpersonal skills and Quick Learner.
3 .Ability to understand client's needs and present solutions.
4 .Understanding of market and product.
5 .Must be strong in client acquisition.
JavaYou, as a Java Engineer and member of this team, would be working on our new and existing projects for our credit, payments, business services, member engagement or financial crime areas. We have a five years roadmap ahead of us with exciting new features and we’ll need you to solve interesting problems. Your fellow team members will get you up to speed in your business area and will help you develop the skills so that eventually you are the one coaching other new joiners. Joining one of our expanding agile teams, you will be required to work closely with product owners, mobile engineers, and other business members to translate requirements into well-engineered solutions.
You will ideally join our backend Community of Practices, learn from them and eventually propose your own to maintain a high quality across the backend. Career progression is as important to you as it is for us. With our expanding teams and business we will encourage you to outgrow your initial responsibilities. This role offers an exceptional opportunity to make a real difference with responsibilities across engineering practices in a rapidly expanding company!
About the Tech
Technology and our people is what makes Tide possible. We work in autonomous teams where backend, iOS, Android, web, QA, DevOps, agile coaches, data experts and product owners solve difficult problems together to get the job done. We self-organise and discuss technical challenges and set our own guidelines in the different Community of Practices.
On the backend we see Java 8 as legacy and use Java 11+ for our micro-services. We provide RESTful APIs to our colleagues in the frontend, but also use gRPC for internal service-to-service communications. Spring Boot is our work horse, but we are open to new experiments. We are cloud-native and run everything on AWS. You’ll see containers (Docker), queues (SNS+SQS) and events everywhere. The nature of our business naturally fits with relational databases, but we have also found some use cases for NoSQL.
Our frontends have done an incredible job at consuming our APIs and providing the best UX to our members. They are fully native Android and iOS apps or Angular 2+ web apps. DevOps provides vital infrastructure and operations support.
About You
We’re an international scale up, we’re busy! If fast paced environments, cross team exposure, inquisitive freedom and the ability to have a real impact on a rapidly growing scale up appeals to you, then you already have the mind of a Tidean. If you have that along with the following experience, we’d love to hear from you.
The non-negotiables:
- Good commercial experience building server-side applications and detailed knowledge of the relevant programming languages for your stack (i.e Java 8 or newer).
- Sound knowledge of a Java backend framework (e.g. Spring/Spring Boot).
- Exposure to microservices and implementing and consuming RESTful APIs.
- A mindset of delivering secure, well-tested and well-documented software.
- Experience with relational databases.
The highly desirables:
- Exposure to continuous integration, delivery and deployment.
- Some experience integrating to third parties.
- Comfortable working in agile methodologies, ideally Scrum.
- Exposure to common development tools such as IntelliJ, Git, Jira, etc.
Why Tide?
Tide is the leading provider of UK SME business accounts and one of the fastest growing FinTechs in the UK. That’s not an unfounded boast - we have over 200,000 members (what we like to call our customers, over two percent market share, and have raised over £120m in funding.
SMEs have been underserved and overlooked by traditional banks for years. In an entrepreneurial age where everyone is expected to take a shot, traditional banks have not evolved with the needs of the market. That’s where Tide comes in. With quick on-boarding, low fees and innovative features, we thrive on making data driven decisions to help SMEs save both time and money.
We’re also one of LinkedIn’s top 10 hottest UK companies to work for, winner of Best Use of Technology (Growth Finance Awards); Best Banking Provider (Contracting Awards); Innovative Product of the Year (Growth Finance Awards) and we’re listed in the Top 100 FinTech Disruptors and The Startups 100. And that’s just for 2019.
You will act as an intermediary between the funds and their investment managers and serve as the official record keeper
for the funds.
Prepare monthly financial reporting package for the Hedge Funds, including the determination of "Net Asset Value" and
prepare the Statement of Asset and Liabilities and Profit and Loss Statement
Ensuring fund income and expenses, including management and performance fees, are accrued for and are in accordance
with relevant accounting standards.
Accurate and timely processing of all capital activities including subscriptions, redemptions, transfers, rollups, capital
commitments and calls.
Derive pricing for portfolio investments. Updating status reports.
Cash Management-managing the daily cash flow of trades and monitoring fund cash-flows. Process incoming and outgoing
cash movements related to capital activity
Reporting-preparing bespoke reports to address client requests.
Independently complete cash, portfolio and capital reconciliations and investigate and resolve any discrepancies
Creation and maintenance of investor information including payment models and contacts.
Preparation of Investor and Client reports including Audit confirmations, Trade confirmations etc
Requirements for this role include:
1+ year(s) of accounting experience for financial instruments (equities, fixed income, and derivatives), operation of capital
markets, and life cycle of trades. Knowledge of Capital Market
Ability to work regularly scheduled shifts from Monday-Friday 17:30pm to 3:30am IST.
University degree or equivalent that required 3+ years of formal studies of Finance/Accounting principles
1+ year(s) of data entry experience that required a focus on quality including attention to detail, accuracy, and
accountability for your work product.
1+ year(s) of experience using MS-Excel that required you to use Formulas, Tables & Formatting, Conditional Formatting,
Charting, Pivot tables & Pivot Reporting.
1+ year(s) of experience in a service-oriented role where you had to correspond in writing or over the phone with external
customers.
Desired qualities:
A drive to broaden one’s knowledge of the financial services industry by learning new concepts and systems and taking the
initiative to apply it to daily work assignments.
Attention-to-detail to ensure that all deliverables consistently meet the highest standard of quality and accuracy.
Positivity and collegial approach in assisting both colleagues and clients and the ability to work in team environment.
Curiosity, critical thinking and attention to detail: Whether it’s to identify a solution to a problem or possibly help
implement a more efficient process or procedure, your skills have a place in our business.
Adobe IllustratorAs one of the members of the Design & Production team at Mosaic, you will be playing a key
role in all Graphic Design related work for all the brands that we launch.
You will be the centre of execution for all brand and design collaterals related to Social
Media Posts, Ads,,and other high quality production work.
You will be a good fit if you -
● Can think of design from a first principles understanding and can bring about solutions
that really reflect thoughtful considerations rather than being only a software expertise
result.
● Have a strong portfolio of creative graphic design work exploring different facets of style,
color, tone and typography.
● Can crystallize user delight into actionable and executable design solutions
● Understand design patterns, consistency and how exactly they affect a brand system and
marketing collaterals.
● Have good theoretical understanding of color theory, typography, illustration, interface
design and print design
● Are extremely adept at Photoshop and Illustrator
Your core responsibilities will be -
● Working within the design team to bring about the best suited styles and graphical
assets to different requirements
● Working on extending a brand system to various digital formats, ensuring brand
collaterals fall within desired quality benchmarks and consistency
● Own all iconography and visual styles associated with a brand
● Ensuring timely execution of key marketing collaterals
Minimum qualifications -
● A good portfolio of previous work samples
● 2 - 4 years of relevant experience
● Good working knowledge of photoshop and illustrator is must
● Should be good with image manipulation, emailer template creation, social media post
and ad designs, illustrations
Bonus Points -
● If you are skilled with video editing and compositing
● Adobe Premier and Adobe Audition are extra skills you can flaunt
● You also know 3d softwares to some extent like 3Ds Max, SketchUp and VRay
PHP
Javascript
Python
Ruby on Rails (ROR)
MongoDB
NodeJS (Node.js)
Follow CutshortShubham Vishwakarma
Full Stack Developer - Averlon