Telecaller

Company Profile: NWAY Technologies Pvt. Ltd

NWAY Technologies is an eminent name in the business sphere, renowned for offering

unsurpassed IT software solutions in fields such as Construction ERP, Transport, Cotton, Real

Estate, Mall Management, and Website Development. From idealization and conceptualization

to development and after-sales services, our professionals are dedicated to walking the extra mile

to cater to the industry-specific needs of our clients. We deliver smart, dedicated, and timely

services to add value to our client's businesses, supported by dependable work ethics. We

currently serve companies with turnovers ranging from 50 crores to 3000 crores.

Job Description

Position: Regional Sales Manager (ERP)

Experience: 7 - 10 Years

Location: Indore (M.P.)

Education: MBA Preferred / Any Graduate

Reports to: MD

Key Responsibilities

• Learn and understand the main benefits of NWAY ERP Products.

• Understand clients' challenges and conduct market research for potential clients.

• Conduct cold calling and schedule appointments with leads.

• Generate new sales opportunities through inbound lead follow-up and outbound cold calls/emails.

• Handle inbound, unsolicited prospect calls and convert them into sales.

• Enhance the contact databases to reach out to more potential companies.

• Enter and update customer information in the CRM database.

• Keep records of calls, statuses, reminders, and note useful information.

• Work closely with the digital marketing team for inbound lead qualification.

• Conduct software learning sessions and demos for prospective clients.

Key Skills

• Good in team handling.

• Able to build and maintain lasting relationships with prospects/customers.

• Exceptional verbal communication and presentation skills.

• Excellent listening skills.

• Strong written communication skills.

• Self-motivated, with high energy and an engaging level of enthusiasm.

• Good knowledge of MS-Office.

• High level of integrity and work ethic.

• Knowledge of relevant CRM software and telemarketing systems.

• Cool-tempered and able to handle rejection.

• Excellent team player and coordinator.

• Goal-driven with outstanding negotiation skills and the ability to resolve issues.

• ERP software marketing experience.

• Knowledge of software lifecycle and ERP domain.

• Experience with sales ticket sizes and managing multiple accounts.

• • Familiarity with sales processes related to high-value transactions.

Main Responsibilities:

The Service Delivery Coordinator will be responsible for delivering orders and ensuring services are delivered on time and to the specified quality. Validating and submitting orders to various telecom vendors across the globe. The role will require matrix managing third party resources (internal & contracted).

Main Duties:

Responsible for all deliveries assigned to him/her

Manage third party resource (internal & contracted), ensuring that the customers’ orders are delivered on time and to the specified quality and customer requirements

Communicate regularly with the Project managers, customers by providing them with clear and regular updates during the whole of the delivery life-cycle

Escalate to his/her Line Manager as well as the Delivery Management team when needed (delivery at risk, customer complaint, etc.)

Ordering and tracking of specific delivery requirements

Communicate with multiple vendors to provision and activate services.

I

deal Candidate Profile:

2+ years experience in Telecommunications with a knowledge of the European/USA telecom markets.

2+ years of experience as Service Delivery Coordinator

Technical qualification in an IT or Engineering discipline an advantage.

The business development executive will be primarily responsible for generating new business for the company alongside the Head of Global Business Development. Daily responsibilities will include: 

• Lead generation via an existing network, B2B portals and other online/offline mediums
• Market research & analysis to figure out the obtainable market between the various geographies that we operate in
• Work collaboratively with the existing team and exhibit a solid pre-sales function, right from RFP, business analysis and submission of proposals. 
• Identify sales tactics and close deals on a fast-paced level to gain maximum traction and growth in your success ladder
• Communicate with all the stakeholders and build a cohesive environment for teammates and the clients. 

Profound knowledge of systems and new-age technologies used for delivering applications in current times

Excellent written, verbal and negotiation skills

Profound email & business language proficiency to communicate in the international market

Experience in servicing international clients across USA, UK, EU, Asia-Pacific & Middle-east

Flexibility to work across various time zones

This is a full-time position in the office. But hybrid with WFH twice a month can be allowed. 

What do we offer?

Growth-led inclusive environment. Ideas to impact. Good compensation but great incentives.

Zobaze is an early-stage startup, based out of THUB, Hyderabad.

Experienced developers who can develop Mobile Applications using Flutter.

Work closely with founders on building product.

Requirements -

Strong Knowledge of Javascript

Experience in building PWA with Angular or similar

Should have an idea on Google Cloud Functions or Amazon Lamda

Good Experience in Node JS

Product mindset, ability to take product manager hat if required in the future.

Have to do multiple tasks if required

Stock Options ( ESOP )

Note: It's not a 9to5 job.

A lot to learn.