Inside Sales Specialist

Sr. Technology Architect

Experience Range: 12–15+ years of IT experience, including 3–5+ years in leadership / people management roles.

Location: Chennai, Hyderabad, Bangalore

Qualification: B. Tech /B.E in computer science or equivalent

Minimum 10+ years of experience in Advanced Java

At least 2+ years of experience for the following areas:

• Lead and mentor full-stack development teams across multiple projects and workstreams.
• Define technical architecture, coding standards, and development best practices.
• Drive end-to-end delivery of enterprise applications using Agile methodologies.
• Oversee application design, development, testing, deployment, and production support.
• Ensure adherence to security, performance, quality, and compliance standards.
• Collaborate with clients, product owners, architects, and cross-functional teams.
• Manage resource planning, risk mitigation, technical reviews, and stakeholder communication.
• Promote DevOps, CI/CD, and automation practices to improve delivery efficiency

Must Haves-

• Strong experience in Java Full Stack Development.
• Expertise in Spring Boot and Microservices Architecture.
• Proficiency in Python, Shell Scripting, and backend development.
• Hands-on experience with SQL, Oracle, and PostgreSQL databases.
• Front-end expertise in React, Angular, HTML5, CSS3, Bootstrap, and JSP.
• Experience with Kafka or similar event-driven messaging platforms.
• Strong understanding of API Design, REST Services, and Swagger/OpenAPI.
• Experience implementing security frameworks including OAuth 2.0.
• Hands-on expertise with Jenkins, CI/CD pipelines, and DevOps practices.
• Experience with code quality and security tools such as SonarQube and Fortify.
• Proven people management, stakeholder management, and delivery leadership experience.
• Experience working in Agile/Scrum environments.

Good to Haves-

• Experience with cloud platforms (AWS, Azure, or GCP).
• Knowledge of containerization and orchestration technologies such as Docker and Kubernetes/OpenShift.
• Experience with performance tuning, observability, and application monitoring tools.
• Telecom, OSS/BSS, or enterprise digital transformation domain experience.
• SAFe Agile, PMP, Scrum Master, or cloud certifications.
• Exposure to AI-assisted development tools and engineering productivity platforms.

About the Role

We are looking for a customer-focused and technically proficient IT Support Engineer (L1) with 1-2 years of

experience to join our IT Support team. The ideal candidate should have hands-on experience in desktop

support, hardware and software troubleshooting, Microsoft 365 administration, Windows operating

systems, and basic networking.

The candidate will be responsible for providing first-level technical support, resolving user issues, managing

support tickets, configuring end-user devices, and ensuring timely resolution of incidents while delivering

excellent customer service.

Key Responsibilities

End-User Support

• Diagnose and resolve hardware, software, operating system, and application-related issues.

• Install, configure, and troubleshoot desktops, laptops, printers, scanners, and peripheral devices.

• Assist users with Microsoft Office applications and Windows operating systems.

• Perform system health checks and preventive maintenance.

Microsoft 365 Administration

• Create, modify, and manage Microsoft 365 user accounts and licenses.

• Support Microsoft 365 services including:

o Exchange Online

o Microsoft Teams

o OneDrive for Business

o SharePoint Online (Basic)

• Perform password resets and mailbox troubleshooting.

• Manage shared mailboxes, distribution groups, and Microsoft 365 groups.

• Support Microsoft Outlook configuration and synchronization issues.

Windows Administration

• Install, configure, and troubleshoot Windows 10 and Windows 11.

• Join devices to Active Directory or Microsoft Entra ID.

• Configure user profiles and local security settings.

• Perform operating system updates and driver installations.

• Troubleshoot boot, performance, and application issues.

Helpdesk & Ticket Management

• Log, prioritize, and resolve incidents using ITSM/Ticketing tools.

• Ensure incidents are resolved within defined SLA timelines.

• Escalate unresolved issues to senior engineers when required.

• Maintain accurate troubleshooting notes and resolution details.

• Create and update knowledge base articles.

Hardware & Software Support

• Install and configure desktop and laptop hardware.

• Diagnose hardware failures and coordinate warranty replacements.

• Install and update software applications.

• Perform hardware upgrades such as RAM, SSD, and peripheral replacements.

• Support antivirus installation and endpoint protection.

Basic Networking Support

• Troubleshoot LAN, Wi-Fi, and internet connectivity issues.

• Verify IP configuration, DNS, DHCP, and default gateway settings.

• Configure basic TCP/IP settings.

• Assist with printer and network drive connectivity.

• Escalate advanced network issues to the Network Team.

User Administration

• Create and manage Active Directory user accounts.

• Reset passwords and unlock user accounts.

• Manage user permissions and group memberships.

• Assist with onboarding and offboarding activities.

About Company

We have a mission-oriented high-growth fintech startup building payment & lending products to simplify education payments. It suite of products make education payments convenient & affordable for parents while simplifying & streamlining fee collections for educational institutes. Jodo aims to be a category-defining company with a mission to be a trusted partner to parents in fulfilling their aspirations for their kids’ education.

Key Responsibilities

● Own overall quality of specific modules of payments stack

● Continuously try to automate all aspects of QA

● Develop test plans, test cases, test scripts and test reports on multiple products

● Establish and maintain QA processes, champion continuous testing/automation

● Mentor/Guide other members of the team

● Troubleshoot production defects and performance issues

● Work closely with the Product and Development teams to build world-class products.

Requirements

● 3+ years of proven experience in software testing

● 2+ years of experience in Test automation, should be able to the device and implement an automation strategy

● Good Understanding of Testing frameworks and agile methodologies ● Experience in Selenium with Java / Python or equivalent frameworks, REST API Test automation

● Knowledge of Performance / Load testing

● Detail-oriented, Excellent Analytical and Problem-solving skills

● Self-starter and ability to take the ownership

● Prior experience working in a startup environment is great to have

• Crafting the performance marketing strategy for the company and managing the overall online marketing calendar around the same
• Managing all online properties of the brand
• Measuring ROI and a set of other KPIs, based on in-depth analysis of standard digital metrics
• Liaising with multiple agencies, as well as internal offline and traditional marketing teams to devise and execute innovative marketing campaigns throughout the year
  
  

• 5+ years experience in Digital Marketing with experience in Digital Advertising, Website Management, Lead Generation, and/or Lifecycle Marketing
• Experience with problem-solving and analytical skills including conducting qualitative and quantitative research, analyzing data, data visualization, developing hypotheses, synthesizing insights & recommendations
• Experience with digital and web analytics and data tracking tools (e. g., Google Analytics, ) and SQL
• Website management and technology experience including CMS, HTML, CSS, and Javascript
• Experience leading and managing SEO/SEM, marketing database, email, social media, and/or display advertising campaigns
• Experience using various Facebook Interfaces: Ads Manager, Power Editor, Business Manager, Page Insights
• Experience with ad serving tools and DSPs (e. g., DoubleClick, Adobe Advertising Cloud)
• Experience working both strategically as well as in an executional capacity to build and deploy the campaign
• Experience presenting ideas to several stakeholders at once
• Experience collaborating and coordinating with internal and external cross-functional teams
• Experience with digital marketing and digital measurement latest trends and best practices

Job Responsibilities:

1. Collaborate with other senior engineers, and management, to achieve optimal application architecture and design
2. Develop efficient, secure applications, peer-review code, and document solutions within an agile-blended software environment
3. Communicate proactively with team members, infrastructure, security, and quality assurance to continuously improve processes and engineering excellence
4. Guide and train other developers in backend technology
5. Ability to work independently and as a member of a team spread over different time zones

Skills:

1. Understanding of object oriented programming skills and data structures
2. At least 6 years of hands-on development in Java, Springboot & Hibernate
3. Should have experience in Java Multithreading, microservices
4. Experience with developing web applications
5. Expertise with in Core Java (Collections, Exception handling)
6. Experience with J2ee( Servlets, JSPs)
7. Experience with all well known database technology and object-relational mapping, experience with databases (Mysql, Mssql)
8. Knowledge and development background in web-services/REST, AJAX, JSON, and XML
9. Experience with Windows and Linux based environments
10. Experience with Maven and GIT tools
11. Understanding of UI technologies (HTML, CSS, Javascript libraries) would be a plus
12. Good to have – AWS experience and Fintech domain experience
13. Awareness of Jenkins will be a value add

Technical skills: 

• Well documented experience with .NET framework and C#
  • Well documented experience with http://asp.net/">ASP.NET MVC
  • Experience with JavaScript libraries (for example jQuery) 
  • Experience with HTML, JavaScript and CSS 
  • Experience with integrating and developing web services (REST, WCF) 
  • Experience with Unit and Integration testing 
  • Experience with system design and requirement analysis 
  • Knowledge about ORM frameworks (for example Entity Framework) 
  • Good understanding on how to develop stable, high performing and maintainable high scale systems 

Bonus: 

• Experience with Test Driven Development
  • Experience with Domain Driven Design
  • Experience with JavaScript frameworks (for example AngularJS) 
  • Experience with UI frameworks (for example Twitter Bootstrap) 
  • Experience with mobile application development 

• Work as CAD Wiring Harness Engineer for Automotive applications.
• Good knowledge in Electrical wiring harness design & development of automotive truck/bus/passenger cars.
• Good hands-on experience in CATIA wiring harness routing, packaging, and flattening.
• Good Hands-on experience on Capital Harness XC.
• Knowledge of wire, connector, terminals, fuse box, relay, and fuses.
• Management of engineering & manufacturing BOM for electrical
• Able to read and understand vehicle electrical schematics for automotive application.
• Hands-on experience on CATIA R2019 electrical module. (EI2 and EHF licenses) or other equivalent CAD tools
• Benchmarking of automotive E/E components.
• Good English (spoken & written) Communication is mandatory

• Minimum 4 yrs of experience in React JS.
• Experience building single page frontend applications and reusable components
• Solid experience with the core React ecosystem like React Router, Redux etc.
• Master of HTML, CSS, and other display-centric web technologies.
• Comfortable using git, docker.
• Proficient in Javascript (ES6 / ES7) programming with at least 4/5 years of
• experience.
• Good knowledge in writing frontend test cases.

• Good understanding of asynchronous request handling, partial page updates and Promises.

• Strong Problem Solving skills.

• Strong skills in Javascript and ability to write well documented, clean JavaScript Code.

• Very good understanding of ES6/ES7, JSX and Component Lifecycle.

• Deep practical knowledge of native Javascript, ES6, understanding the internals of frameworks like ReactJS, Angular or any other view libraries.

• Knowledge of modern authorisation techniques, such as JWT Tokens.

• Good understanding of common front-end development tools such as Babel, Webpack, NPM, Yarn etc.

• Has strong communication skills and self-accountability.