
Function: Software Engineering → Backend Development
Responsibilities:
Review requirements, design specifications and propose a solution and have a discussion before implementation
Work with team leads on the requirements and create estimates against those requirements
Deliver projects on time in an agile and continuous development environment
Writing tests in a client-side test framework such as Jest, Jasmine, Mocha, etc.
Work with QA team for resolving issues
Report status with tools like JIRA to stakeholders
Requirements:
3-5 years of work experience developing complex software
Minimum 2years sound experience with back-end development in Java-script frameworks like loopback, Express, etc.
A solid understanding of core JavaScript principles and its fundamentals
Familiarity with popular JavaScript tools, frameworks, and design principles, and enjoy staying up to date with the changing JavaScript ecosystem
Strong communication skills across the board, with a passion for finding and sharing best practices and driving greater discipline
Experience using Version Control (GitHub/Gitlab).
Passionate about code quality, extensibility, and simple architecture design
Skills:
JavaScript
Node
Express
Loopback
OAuth
API Development
Plus Points:
Knowledge of Go, Ruby, Python, Closure or any other languages
Test Driven Development (TDD)
Knowledge of front-end development

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Role Overview:
We are seeking a Tech Lead (5–14 yrs experience) to design, build, and scale the technology
foundation for our Support Excellence function. This role sits at the intersection of engineering,
product, and operations ensuring that our internal teams and, eventually, our end users
experience seamless, efficient, and data-driven support.
You will lead a small but high-impact team of engineers, own the support tooling roadmap, and
implement solutions that handle ticket triage, data quality issues, automation, and integrations
with our healthcare SaaS platform.
This is a hands-on technical leadership role ideal for someone who thrives on solving
operational challenges through technology, building frameworks from scratch, and enabling
customer-facing and internal support teams to scale effectively.
Key Responsibilities
1. Build & Enhance Support Platform:
● Own the engineering roadmap for support tooling — ticketing systems, triage workflows,
knowledge bases, and automation bots.
● Design and implement scalable support frameworks, ensuring fast triage, data-driven
escalation, and high-quality resolution.
● Integrate support tooling with product backend, CMS, and analytics systems to enable
context-aware assistance.
2. Technical Leadership & Delivery:
● Lead a small team of engineers (SEs and SSEs), providing guidance on design, architecture,
and coding standards.
● Stay hands-on with coding and reviews while enabling the team to deliver high-quality,
maintainable solutions.
● Partner closely with Program Managers and Business Analysts to translate requirements
into technical execution.
3. Automation, Data & AI-Driven Support:
● Implement automation workflows (bots, routing, notifications) to reduce manual load and
optimize SLA adherence.
● Drive the adoption of AI/ML solutions for ticket classification, triage, and predictive
resolution.
● Build analytics dashboards to track support KPIs (FRT, TTR, resolution quality).
● Partner with Product Managers, Designers, and Engineers to ensure delivery fidelity.
● Restore transparency and speed between business stakeholders and tech teams.
4. Cross-functional Collaboration:
● Work with Product, QA, Customer Success, and Ops to ensure support needs are captured
early in the roadmap.
● Serve as the engineering voice in discussions on escalation flows, release readiness, and
customer-facing support enablement.
● Collaborate with content and ops teams to power self-service experiences (knowledge
bases, FAQs, in-app help).
5. Documentation & Knowledge Management:
● Maintain technical documentation for support tooling, workflows, and integrations.
● Contribute to knowledge bases (internal + external) alongside ops and content teams.
● Foster a documentation-first culture to enable faster onboarding and smoother
collaboration.
What We’re Looking For
Must-Have
● 5–7 years of experience in software engineering, with at least 2+ years in a senior/lead
role.
● Proven track record in building internal platforms, support tools, or automation systems.
● Strong technical skills: Python/Node/Java, SQL, cloud services (AWS/GCP), and integration
experience with ticketing/support platforms (e.g., Zendesk, Freshdesk, ServiceNow, Jira
Service Management).
● Experience leading small teams and owning delivery from design → build → release.
● Excellent problem-solving skills with a bias for execution in fast-paced environments.
Nice to Have
● Exposure to SaaS or healthcare platforms with multi-tenant architecture.
● Familiarity with AI/ML-driven support solutions (classification, prediction, NLP chatbots).
● Hands-on experience with support metrics and dashboards (CSAT, SLA adherence, TTR).
● Knowledge of documentation frameworks (Confluence, Notion, Git-based wikis).
A digital first, multi-brand consumer goods company owned and operated under one house, with each of its brands working together toward one mission: To help Indians lead a
more fulfilling life surrounded by wellness and grace.
The founders, Revant and Dhyanesh have more than a decade of experience building, advising and investing in consumer brands. This has allowed them to understand the Indian consumer in a level of detail about their health, habits, and more.
The business is creating a family of purposeful brands with products that solve a particular problem for a small segment of people. Each brand provides the essentials to make an individual segment of people lead a graceful life full of purpose and wellbeing. Each brand offers high quality, responsibly-made products that are inviting and easy to use, paired with access to ongoing guidance and support.
Role
As one of the first members of the backend development team, you will be responsible
for architecting and setting the standards for building our core backend/microservices. Also, you will be responsible for shaping up the entire system for scale and collaborating extensively with the frontend and design teams to create the best consumer experiences.
Responsibilities
● Develop microservices that will be used by the frontend through API endpoints.
● Translate business requirements into high quality code.
● Ensure that the code is deployed in a secure and scalable fashion.
● Focus on code maintainability and performance of application.
● Provide technical advice and assists in solving programming problems.
● Enhance Analytics and overall backend architecture for better performance.
Requirements
● 3+ years of backend/full-stack development experience
● 1+ years of experience on NodeJS
● 1+ years experience in building APIs in a microservice architecture
● Experience in PHP is a plus
● Experience with AWS services such as Lambda, CloudWatch, CloudFront
● Has experience managing other developers
● Has experience in code reviewing/being the gatekeeper for an entire project
● Experience with RabbitMQ or similar queuing system
● Experience with Redis/ElasticSearch is a plus
● Familiarity with CI/CD pipeline tools like Jenkins
● Good knowledge of working with Git
● A knack for benchmarking and optimization
• Overall 4+ years of experience
• 2 year development experience in NodeJs(v4 and above)
• Knowledge in Unit testing frameworks like Mocha
• Experience in working with any NodeJs web framework(Express or Hapi)
• Development experience using any persistent store (NoSql or Relational) Formal Deliverables
• Design and development of new and enhance existing applications using Node.JS
• Collaborate with internal and external team members to ensure projects get delivered as planned
• Develop Backend services using HapiJs
• Develop background workers based on cron or rabbitmq messages
• Support existing and new features via bug fixes, prod support or monitoring scripts
• Unit testing for all the developed modules
3+ years of experience developing Backends using NodeJS. Should be well versed with its asynchronous nature, event loop, promises, and callbacks.
Node expressProficient in Node.js and working knowledge of JavaScript, JQuery, AJAX, HTML, CSS, and frameworks ( React.js)
Experience in Node JS MVC framework and Rest API frameworks like Express.
Experience developing desktops.
Experience in Mongo DB.
Familiarity with using AWS components.
Postman for documenting/testing APIs.
Responsibilities :
-
Work with development teams and product managers to ideate software solutions
-
Maintenance of Node.js Backend
-
Working with MongoDB to create various features
-
Troubleshoot, debug and upgrade software
-
Create security and data protection settings
Requirements :
-
Proven experience as a backend developer in Node.js or similar role
-
Experience developing desktop and mobile applications
-
Familiarity with common stacks
Requirements :
-
Hands on experience building end to end systems
-
Minimum 1 yrs of experience with Javascript, Node.js and Mongo.DB
-
Good architectural & design skills
-
Strong coding, data structures and algorithms
-
The ability to own end to end responsibility - right from requirement to release
-
The ability to produce bug-free and production grade code
-
Experience and fine understanding of cross browser front end development issues
-
Exhibit a deep understanding of server virtualization, networking and storage ensuring that
-
The solution scales and performs with high availability and uptime
Job Description
Blaze - Madurai is looking for PHP web developers to write code in interesting international projects.
Skills required:
- Good understanding in core PHP
- Fluent in any one MVC frameworks (Yii, Laravel or Code Igniter)
- Knowledge of front-end technologies including CSS3, JavaScript, Bootstrap and HTML5
- Code customisation skills in WordPress or Magento or SocialEngine
- Hands on experience in GIT
- Familiarity with SQL/NoSQL databases.
- Good problem-solving skills.
Experience: 1- 3 Years
Shift: Day/ Noon/ Evening
Job Location: Madurai
Why Blaze?
Blaze - Madurai has excellent reputation among employees for friendly management & attractive perks and benefits.
Join in Blaze if you want to work in interesting international projects. Blaze gives enormous opportunities to take your career and skills into next level.
As an engineering resource at droom, you will work on new challenges on daily basis, you will
focus on problem solving, and you will interact with our Silicon Valley based technology team on
a regular basis. We will operate in world-class and very fast-paced engineering environment and
you will be learning new things and making huge impact at the same time.
1. Frontend Technologies: Angular js, HTML, CSS Backend Technologies: NodeJS, PHP
2. Design overall architecture of the web application.
3. Maintain quality and ensure responsiveness of applications.
4. Collaborate with the rest of the engineering team to design and launch new features.
5. Maintain code integrity and organization.
6. Experience working with graphic designers and converting designs to visual elements.
7. Proficient experience using Ex: JavaScript libraries and frameworks such as AngularJS,
KnockoutJS, BackboneJS.
8. Development experience for both mobile and desktop.
9. Very good knowledge in concepts of data catching.
10. Demonstrable experience in managing medium to large project and deliver it on time and
quality.
11. Must have passion for technologies and goes out of the way to keep updated with
innovations in web technologies.
12. Attention to detail and ability to conceptualize a concept.
13. Full understanding in software development process and prior experience in Agile or
Extreme programming Methodology.
14. Extremely good communications and interpersonal skills.
15. Ability to collaborate across departments.
16. Result oriented and ready to take ownership.
17. Desire to make impact and high work ethics.
18. This role requires working directly with senior management team.











