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We are seeking a Senior IAM Support Engineer to manage day-to-day IAM operations, provide L2/L3 support, and ensure the stability and security of identity platforms. The role focuses on troubleshooting authentication issues, supporting integrations, and maintaining access management services across enterprise applications. Core Skills & Experience Authentication & Authorization Support

• Strong working knowledge of OAuth 2.0, OpenID Connect (OIDC), and SAML

• Experience supporting Auth0 or similar IAM platforms in production environments Troubleshooting & Incident Management

• Proven ability to diagnose and resolve authentication and authorization issues

• Experience analyzing logs, SAML assertions, OAuth tokens, and API failures

• Familiarity with ticketing systems and SLA-driven support environments IAM / CIAM Operations

• Hands-on experience managing IAM/CIAM platforms

• Support for user lifecycle management (provisioning, deprovisioning, access changes)

• Understanding of RBAC and ABAC implementation and support Cloud IAM Support

• Experience supporting IAM services in AWS, Azure, or GCP

• Ability to troubleshoot identity-related issues in cloud environments API & Integration Support

• Experience supporting IAM integrations with REST APIs

• Understanding of tokens, JSON, and API authentication flows Basic Development Knowledge

• Working knowledge of Java or .NET (for troubleshooting integrations)

• Ability to review logs and debug IAM-related application issues Security & Compliance

• Awareness of IAM security best practices

• Understanding of access governance and compliance requirements Key Responsibilities

• Provide L2/L3 support for IAM platforms, ensuring high availability and performance • Troubleshoot authentication, authorization, and SSO issues across applications

• Support integrations with Auth0, Azure AD, AWS Cognito, and enterprise applications

• Manage user lifecycle activities, including provisioning and access updates

• Monitor IAM systems, respond to incidents, and meet SLA targets

• Work with application teams to resolve IAM-related issues

• Perform root cause analysis and implement preventive fixes

• Maintain documentation and runbooks for support processes

• Assist in audits, compliance checks, and access reviews Good-to-Have Skills

• Experience with federation tools (ADFS, Ping Identity, ForgeRock)

• Exposure to Privileged Access Management (PAM) support

• Familiarity with Zero Trust concepts

• Experience with DevSecOps or production support models. Preferred Qualifications

• Bachelor’s degree in computer science, Cybersecurity, or related field Certifications (Preferred): • Auth0 Developer

• Microsoft Identity & Access Administrator

• AWS Security Specialist Key Attributes

• Strong problem-solving and diagnostic skills

• Ability to operate in a 24/7 or shift-based support model (if required)

• High sense of ownership and accountability

• Clear communication and coordination skills across teams

Lead Generation & Sales

·        Identify and approach potential clients through cold calling, field visits, networking, and digital outreach.

·        Present and pitch our QR code solutions to local businesses, retailers, service providers, and event organizers.

Product Promotion

·        Conduct product demos and presentations to explain the benefits of our smart QR code system.

·        Educate clients on how Google reviews and digital engagement can enhance their business visibility and credibility.

Customer Relationship Management

·        Build and nurture relationships with new and existing customers.

·        Handle customer inquiries, provide support, and resolve issues to ensure a positive client experience.

Campaign Execution

·        Plan and implement local marketing campaigns to drive product awareness and adoption.

·        Represent company at events, exhibitions, and community forums.

Sales Reporting & CRM

·        Track personal sales performance against targets.

·        Maintain accurate customer data and interactions in CRM tools.

·        Submit regular activity and performance reports to management.

Market Feedback

·        Stay updated on competitor offerings, industry trends, and customer preferences.

·        Share insights with the product and marketing teams to help improve offerings

Upraised 

At Upraised, we are focused on helping professionals bridge the employability gap, so they can realize their dream job. We are a seed-stage company founded by Mona Gandhi and backed by angels like Kunal Shah & Vijay Shekhar Sharma and investors like Lightspeed India and South Park Commons from Silicon Valley.

Job Description

Video Editor Intern

As part of your day-to-day operations, you will be required to coordinate with several stakeholders & solve multi-dimensional problems. 

We’d love to chat with you if you think you possess the skills for this role:

1. Have enthusiasm and are up-to-date about interactions on social media, top-trends and engaging content.
2. Create an initial proposed storyboard draft or line up of the video to present and receive approval before beginning to edit the video.
3. Improve video and sound quality using various video/audio software.
4. Edit video to include packaging, stock shots, music, graphics, dialogues, sound clips, and other important aspects of the project as required.
5. Ensure the correct formatting and presentation for finalized videos.
6. Experiment with styles and techniques including the design of graphic elements.
7. Create graphical packaging of the sessions/video, teaser/trailer and tutorials.
8. Create the polished final cut before making the video live.
9. Gather and transfer all forms of media into editing software and ensure each was updated in the correct format. 
10. Operate computer editing software (Adobe Premiere Pro, After Effects and their plugins) used for video media and effects.
11. Establish a clear understanding of the storyline and purpose of the video's creation.
12. Create creative thumbnails for each video/show/community page.
13. Create creatives for promotion and marketing of content for various platforms.
14. You have a high level of ownership and exceptional follow-through. 
15. You’re interested in startups & want to experience high growth environment
16. You have very good presentation, communication and reporting skills
17. You are proficient in video editing software such as Premier Pro, After Effects (imp), and Illustrator/Figma

You will work alongside a mission-driven team of growth marketers, designers, engineers & product managers.

Lead Generation Specialist

Summary:

As a Lead Generation Specialist at [Company Name], you will play a crucial role in the growth and success of our business. You will be responsible for identifying and cultivating potential leads, nurturing relationships, and converting prospects into qualified sales opportunities.

Key Responsibilities:

Lead Identification:

• Research and identify potential leads through various channels, including online research, social media, industry-specific databases, and inbound inquiries.
• Utilize tools and software to gather and organize lead data effectively.
• Develop a deep understanding of our target audience and market segments.

Lead Nurturing:

• Initiate contact with leads through email, phone calls, and other communication methods.
• Engage with leads to understand their needs and challenges.
• Provide relevant information and resources to educate and nurture leads through the sales funnel.

Data Management:

• Maintain accurate and up-to-date records of lead interactions and status in CRM software.
• Segment and categorize leads for personalized outreach.
• Monitor lead data for quality and completeness.

Lead Qualification:

• Assess and qualify leads based on predefined criteria.
• Collaborate with the sales team to ensure seamless handover of qualified leads.
• Schedule appointments and product demonstrations for qualified prospects.

Reporting and Analysis:

• Generate regular reports on lead generation activities, including conversion rates, pipeline growth, and lead sources.
• Analyze data to identify trends and opportunities for optimization.

Qualifications:

·        Bachelor's degree in Marketing, Business, or a related field.

·        Proven experience in lead generation, preferably in a B2B or technology-related industry.

·        Familiarity with lead generation tools and software, such as CRM systems and marketing automation platforms.

·        Strong communication and interpersonal skills.

·        Self-motivated with the ability to work independently and as part of a team.

·        Excellent organizational and time management skills.

·        Data-driven mindset with a focus on achieving targets and KPIs.

Responsibilities:

• Collaborate with cross-functional teams to define, design, and ship new features.
• Develop and maintain high-quality Android applications using Kotlin programming language.
• Design, build and maintain high-performance, reusable, and reliable code.
• Ensure the best possible performance, quality, and responsiveness of the application.
• Identify and correct bottlenecks and fix bugs.
• Continuously discover, evaluate, and implement new technologies to maximize development efficiency.
• Work with external data sources and APIs.
• Unit-test code for robustness, including edge cases, usability, and general reliability.

Requirements:

• Bachelor's degree in Computer Science, Software Engineering or related field.
• 2+ years of experience in Android development using Java and Kotlin.
• Strong knowledge of Android SDK, Android UI design principles, and Material Design.
• Experience with RESTful APIs, JSON, and XML.
• Familiarity with cloud message APIs and push notifications.
• Understanding of code versioning tools such as Git.
• Familiarity with continuous integration.
• Good understanding of object-oriented programming, software design patterns and algorithms.
• Strong analytical and problem-solving skills.
• Excellent written and verbal communication skills.
• Ability to work independently and as part of a team.

• Crafting the performance marketing strategy for the company and managing the overall online marketing calendar around the same
• Managing all online properties of the brand
• Measuring ROI and a set of other KPIs, based on in-depth analysis of standard digital metrics
• Liaising with multiple agencies, as well as internal offline and traditional marketing teams to devise and execute innovative marketing campaigns throughout the year
  
  

• 5+ years experience in Digital Marketing with experience in Digital Advertising, Website Management, Lead Generation, and/or Lifecycle Marketing
• Experience with problem-solving and analytical skills including conducting qualitative and quantitative research, analyzing data, data visualization, developing hypotheses, synthesizing insights & recommendations
• Experience with digital and web analytics and data tracking tools (e. g., Google Analytics, ) and SQL
• Website management and technology experience including CMS, HTML, CSS, and Javascript
• Experience leading and managing SEO/SEM, marketing database, email, social media, and/or display advertising campaigns
• Experience using various Facebook Interfaces: Ads Manager, Power Editor, Business Manager, Page Insights
• Experience with ad serving tools and DSPs (e. g., DoubleClick, Adobe Advertising Cloud)
• Experience working both strategically as well as in an executional capacity to build and deploy the campaign
• Experience presenting ideas to several stakeholders at once
• Experience collaborating and coordinating with internal and external cross-functional teams
• Experience with digital marketing and digital measurement latest trends and best practices