


About Spotmentor Technologies
About
Spotmentor is focussed on building game changing products for enterprise efficiency. Our products use Machine learning to enhance productivity, reduce risk and drive organisational performance.
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Key Skills/Knowledge:
- Strong PowerCenter experience.
- Certification in IICS-IDQ
- 3+ years of Strong experience in IICS-IDQ platform related work.
- Good experience of IICS-IDQ variables and performance tuning.
- Strong coding experience with IICS-IDQ
- Strong communication skills and ability to work with ambiguity.
- Able to provide direction/support to more junior analysts
- Strong architectural knowledge for data analytics systems patterns and their pros and cons
- Strong knowledge of data quality, metadata management, security frameworks / tools implemented for data on cloud architecture
- Strong skills on defining data strategy and architecture based on industry standard frameworks / best practices
- Skillful resource to understand customer needs,and provide apt solutions to cater those needs (current and futuristic).
Experience required:
Must have experience
- Strong PowerCenter experience.
- Certification in IICS-IDQ
- 3+ years of Strong experience in IICS-IDQ platform related work.
- Good experience of IICS variables and performance tuning.
- Strong coding experience with IICS-IDQ
- Strong communication skills and ability to work with ambiguity.
- Able to provide direction/support to more junior analysts
- Strong architectural knowledge for data analytics systems patterns and their pros and cons
- Strong knowledge of data quality, metadata management, security frameworks / tools implemented for data on cloud architecture
- Strong skills on defining data strategy and architecture based on industry standard frameworks / best practices
- Skillful resource to understand customer needand provide apt solutions to cater those needs (current and futuristic).
What we need to see:
· Experience and Knowledge of IICS-IDQ platform along with PowerCenter.
Good to have experience:
· Certifications: PowerCenter &IICS-IDQ
Responsibilities:
- Engage directly with key clients through proactive communication, including outbound calls, virtual meetings, and in-person visits.
- Manage the complete sales cycle from lead generation to deal closure, ensuring a seamless end-to-end experience for the client.
- Understand client business needs, challenges, and objectives to offer tailored solutions that align with company services.
- Build and nurture strong, long-term relationships with key accounts to ensure high customer satisfaction and retention.
- Strategically follow up on leads and business inquiries, providing relevant information via email, calls, or meetings.
- Develop and maintain a comprehensive database of current and potential clients, tracking engagement and sales activity.
- Create and implement customized sales strategies, including cold outreach, networking, and lead qualification, to drive business growth.
- Proactively identify and pursue new business opportunities to consistently achieve and exceed revenue targets.
- Present and clearly explain services to prospective clients, showcasing value propositions and ROI.
- Conduct market research to identify emerging trends, competitor activity, and potential areas for business development.
- Meet and exceed monthly and quarterly sales targets by effectively managing a pipeline of key accounts.
Desired Candidate Profile:
- Experience: 1 to 4 years in key account management or B2B sales, with demonstrated success in end-to-end sales cycles.
- Strong communication, negotiation, and presentation skills.
- Ability to manage multiple client relationships and prioritize tasks effectively.
- Self-motivated, target-driven, and comfortable working in a dynamic, fast-paced environment.
WHAT ARE WE LOOKING FOR?
We are seeking a motivated and detail-oriented Technical Product Solutions Analyst to join our dynamic team. In this role, you will be instrumental in supporting our client relationships by providing technical expertise, understanding their needs, and ensuring they maximize the value of our product solutions. You will work closely with various internal teams to facilitate smooth onboarding, address technical inquiries, and contribute to overall customer satisfaction.
RESPONSIBILITIES
Support Strategic Account Plans:
- Assist in gathering and analyzing customer data to understand their business requirements, technical landscapes, and objectives.
- Contribute to the development of account growth strategies by identifying potential areas for product adoption and expansion.
- Collaborate with product, sales, and customer success teams to ensure effective delivery of solutions that meet customer needs.
Assist in Building and Managing Client Relationships:
- Support the building of strong working relationships with technical stakeholders within client organizations.
- Communicate the technical value and capabilities of Tartan products, explaining how they address specific customer challenges.
- Assist in proactively identifying and escalating customer technical concerns to the appropriate teams for resolution, contributing to positive customer experiences.
Contribute to Revenue Growth:
- Support the identification of potential growth opportunities within assigned accounts by understanding their evolving needs and product usage.
- Assist in preparing technical aspects of proposals and presentations for upselling and cross-selling opportunities.
- Provide input for accurate sales forecasts based on customer engagement and identified opportunities.
Serve as a Key Technical Contact:
- Act as a primary technical point of contact for Product Managers and Business stakeholders during the onboarding process, ensuring a smooth and efficient experience with Tartan products.
- Proactively engage with assigned accounts to monitor their product usage, technical integration, and overall engagement levels.
- Conduct regular technical check-ins (virtual or in-person) to understand their technical satisfaction and identify areas for improvement or further adoption.
Support Pipeline Development:
- Collaborate with events, partnerships, and marketing teams by providing technical insights and support for webinars, trade shows/conferences, and local partnerships to generate technical interest and identify potential leads.
- Assist in qualifying leads from a technical perspective by understanding their integration requirements and technical feasibility.
Contribute to Data Management:
- Work with the Sales Operations team to ensure accurate and up-to-date technical information and history related to your accounts are maintained within the CRM system.
QUALIFICATIONS
- Bachelor's degree in a technical field (e.g., Computer Science, Engineering, Information Technology) or equivalent practical experience.
- Maximum of 3 years of experience in a technical customer-facing role such as Technical Support, Solutions Engineering, or Technical Product Analysis, preferably with SaaS products.
- Familiarity with software product demonstrations and the ability to explain technical concepts to both technical and non-technical audiences.
- Basic analytical and quantitative skills to understand data related to product usage and customer engagement.
- Ability to work effectively in a collaborative team environment, contributing to team goals.
- A proactive attitude with a willingness to learn and adapt to new technologies.
- Good written and verbal communication skills, with the ability to build rapport with technical contacts.
- Strong organizational and time-management skills.
- Understanding of basic B2B sales concepts and the importance of customer relationships.
- Familiarity with CRM systems is a plus.
- Exposure to or understanding of the Banking/Fintech industry is a plus.
Job Description:
The Sr. Software Engineer – DevOps will manage CI/CD pipelines, infrastructure, and containerized
environments to ensure reliable deployments.
Experience: 5+ years in DevOps engineering.
Responsibilities:
• Design and implement CI/CD pipelines using Jenkins or GitLab.
• Manage Kubernetes and OpenShift clusters for container orchestration.
• Monitor system performance using Prometheus, Grafana, and ELK Stack.
• Automate infrastructure provisioning with Terraform or Ansible.
Required Skills:
• Expertise in OCP, Kubernetes, Docker, and CI/CD tools.
• Proficiency in IT infrastructure and networking concepts.
Job Type: Full Time
Job Location: Gurgaon,Hyderabad
Job Mode :Work From Office.
Job Description: We are seeking a dynamic and experienced Digital Marketing Trainer to join us. The Digital Marketing Trainer will be responsible for designing and delivering comprehensive training sessions on various aspects of digital marketing to our students.
Responsibilities:
- Design and develop digital marketing training programs, workshops, and materials based on industry best practices and emerging trends.
- Conduct engaging and informative training sessions on topics including but not limited to:
- Search Engine Optimization (SEO)
- Pay-per-click (PPC) advertising
- Social media marketing (SMM)
- Content marketing
- Email marketing
- Digital analytics and reporting
- Provide hands-on training and practical assignments to enhance participants' understanding and application of digital marketing strategies.
- Assess and evaluate participants' performance and progress throughout the training programs.
- Stay updated with the latest digital marketing trends, tools, and technologies, and incorporate them into training programs as appropriate.
- Mentor and support participants in applying digital marketing concepts to real-world projects and campaigns.
Requirements:
- Proven experience of at least 5 years as a Digital Marketing Trainer or similar role, with a strong background in digital marketing strategies and techniques.
- In-depth knowledge of SEO, PPC, social media platforms, email marketing tools, and digital analytics.
- Excellent presentation and communication skills, with the ability to explain complex digital marketing concepts effectively.
- Hands-on experience in managing digital marketing campaigns and projects across multiple platforms.
- Ability to inspire and motivate learners, fostering a collaborative and supportive learning environment.
- Bachelor’s degree in Marketing, Communications, or a related field. Additional certifications in digital marketing (e.g., Google Ads, Google Analytics) will be advantageous.
- Prior experience in curriculum development or instructional design is a plus.
Application Process: Interested candidates are encouraged to submit their resume.
Design and Develop OOTB and custom application on ServiceNow platform
with primary focus on HRSD development
Responsible for design and architect of HRSD application like HR case
management, Enterprise On-boarding , HR integrations, Employee centre ,
HR taxonomy(etc.
Work closely with the user experience and platform team to create and
enhance HRSD Employee portal and mobile application.
The developer will be involved in developing and maintaining Processes on
ServiceNow platform and will need excellent knowledge of Service Portal
setup, JavaScript, HTML, CSS. jQuery, AJAX, angular.js etc.
Testing of new and existing functionality
Documentation of new and existing process
Training of end users
Experience and Skills
Required
About 4-7 years of experience in developing application using ServiceNow
platform Development & administration )
Expertise with ServiceNow Human Resource Service Delivery application
in the area of HR case management , HR lifecycle events(On-boarding ,
offboarding etc etc), Employee Centre.
Extensive experience creating custom Widget using html, CSS, bootstrap ,
AngularJS etc
Experience with Now mobile app.
Experience in extensive cross-browser testing and support.
Hands on ServiceNow integration experience using Web Service, SOAP
/REST.
Practical experience of servicenow integration with ERP systems like Oracle
Cloud
An appreciation of supporting production systems and end users.
Passion to work in Enterprise Applications area.
Exceptional problem-solving skills, strong analytical & debugging skills.
Understanding of software development processes
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Nice to Have :
ServiceNow certified HR Implementation Specialist
Experience with other ServiceNow applications like ITSM , SAM, Now
Platform.
Adherence to agile development methods like SCRUM
- Channel/ Account Management- Taking care of tasks related to specific channels, coordinating with category managers/ account managers of various channels and brand websites
- Forecasting volume by channel, plan demand, manage goal to actual performance.
- Managing Product selection, product mix, product placement/ display, pricing and promotions management
- Coordinating with internal team for the cataloguing process and making sure that all listings go live on all channels and brand websites
- Participating in marketing and promotional campaigns to increase visibility
- Uploading prices and opting in on discounts
- Managing Reconciliation of marketplaces
What you need to have:
- 3 to 5 years of experience with an e-commerce company or a brand (Preferably Apparel Category)
- Knowledge of cataloguing on Flipkart, Amazon, Myntra and Snapdeal
- Hands-on knowledge of portals of various marketplaces and different functionalities
- Basic knowledge of excel to do analysis- vlookup, pivot table
- Ability to make sense from the data
- Excellent communication skills (Spoken as well as Written)
- Advise student/ parents for their learning needs through structured Counseling Sessions
- Fix appointments and conduct home demo sessions on daily basis including follow up sessions
- Understand Customer profile & problems to explain implication of ineffective learning methods
- Create the need for Smart Learning and advise student-parent to buy Toppr Subscription as solution
- Handle Objections and Price Negotiation to generate Sales Revenue



