Senior Product Designer

In this role, you will be responsible for supporting people and processes to ensure projects are delivered as per scope, budget and timelines.

This role includes developing detailed project plan and comprehensive project documentation, managing the project team, project resources and their availability, measuring the performance, tracking progress and communicating project status to client and internal stakeholders.

You will be a reliable and crucial team member who can anticipate client needs.

As a Project Manager, you will be the point of contact for all the stakeholders from initiation to closure and will be responsible to lead the team that is responsible for achieving the project objectives. You will work towards balancing the competing constraints on the project with the team and resources available.You will report the project status to client and internal stakeholders and escalate issues as needed. You will perform risk management to identify and mitigate risks and maintain a strong advocacy within your spheres of influence.

QUALIFICATIONS:

• Project Manager with 7+ years experience: Including minimum 2 years of IT (Mobile/Web) project management experience.
• Experience in Agile methodology.
• Must have handled SDLC projects as Project Manager

What will you need to be successful in this role?

• Handle a portfolio of projects and clients in parallel and across geographies.
• Develop an execution plan for projects and people in the team.
• Maintain strong relationships with product delivery, the sales team, client and account managers
• Expertise in project estimation, planning, tracking, scope control, risk and issues management as well as status reporting

Good to have:

• Technical experience in Azure, AWS, Android, iOS, .Net
• PMP/Prince 2 certification
• Jira project management tool and strong working knowledge of Microsoft Office

COMPETENCIES:

• Strong commitment to professional client service excellence
• Excellent communication (written, verbal and presentation), persuasive and negotiating skills
• Encourage, motivate, and mentor team members
• Proactive can do and can think the approach to the job

Job Title: Website Developer

We are looking for a creative and detail-oriented Website Developer to design, build, and maintain our organization’s websites. The ideal candidate will be responsible for developing responsive, user-friendly websites that align with our brand and mission. You will work closely with our team to ensure functionality, performance, and a great user experience.

Responsibilities:

• Design, develop, and maintain websites using platforms such as WordPress, Wix, or Shopify.
• Create responsive designs optimized for desktop and mobile.
• Ensure websites are SEO-friendly and load efficiently.
• Troubleshoot and fix bugs or performance issues.
• Integrate third-party tools such as payment gateways, forms, and CRMs.
• Update content and implement design changes as needed.
• Manage hosting, backups, and basic security settings.

Qualifications:

• Experience with HTML, CSS, JavaScript.
• Familiarity with WordPress, Wix, or Shopify.
• Strong attention to detail and design aesthetics.
• Ability to meet deadlines and manage multiple tasks.
• Knowledge of SEO, responsive design, and site optimization.

Job Type: Contract / Part-Time / Project-Based

Location: Remote

Compensation: Based on experience

KEY RESPONSIBILITIES: Execution of sales/marketing plan, like

To reply all inquiries, ONLINE marketing/sales tracking for all websites / registered online portals

To Conduct Feasibility Study of inquiries received.

To call/meet existing and potential Clients Regularly

To Collect the data of requirements from customers / potential buyers

Update all Websites / online registered Portals (Indiamart /Tradeindia/tatanexarc /GEM /L&T SUFIN etc.) with latest product details.

Ensure Clear Communication with Customer and Production Team and Management

To Track Customer Complaints

Responsible to analyze feedbacks from market & give correct information to HOD- business development (strategy department)

To Measure customer satisfaction survey and track actions on the results.

We, at GlobalShiksha, are on a mission to Make Learning Fun for the K-12 segment by delivering high-quality, affordable supplementary educational products. The GlobalShiksha team of 150+ people works out of offices in Bengaluru. We’re backed by the top investor of the world, Accel Partners. Founded in 2011 by an IIT Graduate, GlobalShiksha is among top five Ed-tech companies of India and has the trust of 1 million parents. The opportunity as the Team Leader- Tele Sales process, you will take care of the telesales team as well as work as an individual performers to deliver on the company’s revenue goals.

Responsibilities-

• As Team leader- TeleSales, you will have the responsibility of delivering on the sales strategy & revenue goals of the company.
• Train Tele Sales Representatives to deliver their best in every call that they do & adhere to Company’s promises & call flow.
• Work closely with the recruitment team to find exceptional talents for the telesales team.
• Focus on finding out the key tracking metrics for performance improvement and implementing them.
• Engage with internal stakeholders viz. Marketing, operations etc. for smooth operations and improvements.

Who Would Be a Best Fit-

• 3+ years of experience relevant experience.
• Has very strong communication and convincing skills.
• Must be target-oriented and handled 20-30 executives.
• Must be a graduate.

Working with us, you’ll enjoy competitive compensation, a generous learning budget and an opportunity to impact thousands of lives alongside a fun, dedicated and mission-driven team. To learn more about our team and culture, follow us on social media! We are an equal opportunity employer and value diversity at our company.

• Expert level knowledge in Microsoft Active Directory Services (DCS, DNS, and DHCP)
• Expert level knowledge in O365 (Email, OneDrive, SharePoint, and other O365 components)
• Hands-on experience in System Center Configuration Manager (SCCM)
• Experience with Windows Intune as MDM
• Hands-on experience with a hybrid model of exchange environments
• Scripting experience using PowerShell
• Experience building Windows and Mac Imaging
• Experience using VMWare ESX enterprise virtualization platform
• Must have experience with Windows and MAC desktop operating systems
• Must have knowledge of server hardware and operating systems
• Must have knowledge of network connectivity i.e. TCP/IP
• Strong knowledge of server technologies – i.e. Windows 2008 and 2012
• Knowledge of compliance initiatives i.e. SOX, SAS70, PCI, and ITIL
• Experience with JAMF Mac Management system.

• Configures all servers and workstation hardware according to the organization's standards
• Maintains and manages Office365 Platform – including all critical technologies such as email, SharePoint, OneDrive
• Strong knowledge of SCCM including setup, managing, and maintenance of a Global Infrastructure
• Installs upgrades and configures network printing, directory structures, rights, software, and files services
• Group Policy Administration including troubleshooting and management - creation and testing of new policies.
• Provides World Class Customer Service to the company workforce
• Manage IT technical initiatives and coordinate work priorities.
• Mentor other IT team members and provide guidance as necessary.
• Provide strategic guidance and forward-looking solutions with respect to Corporate IT-owned systems and services.
• Provides 24x7 production support to the enterprise via on-call rotation
• Processes requests from internal ticketing systems
• Provides support for compliance initiatives i.e. SOX, SAS70, PCI, and ITIL
• Ensures project documents are complete, current, and stored appropriately
• Prepares and maintains documentation of application and hardware configurations
• Assigns, documents, and maintains computer logins, certificates, passwords, and access profiles for software applications, network access, and telecommunications systems
• Reviews, writes, documents, and tests server and pc hardening policies according to the company Global Security team’s guidelines.
• Diagnoses and repairs servers within both virtual and physical environments
• Installs security identification and apparatus to computer hardware and peripherals
• Assists in troubleshooting servers\desktops within the v-Sphere
• Identifies potential security issues and recommended strategy to ensure site security
• Coordinates third-party maintenance for hardware and software
• Response to needs and questions of users concerning their access to network resources.
• Reviews reports, files, and messages to identify instances of possible security infractions
• Tests computer systems to evaluate the effectiveness of security
• Responds to inquiries regarding data and computer security, policies, and procedures
• Assists in the planning, communication, testing, and implementation of disaster recovery procedures
• Participate in security and application troubleshooting and incident problem resolutions with other infrastructure teams, including storage, messaging, networking, and servers
• User account and Security/Distribution group management

• Provides mentoring and training to other staff members
• Writes process and procedural documentation including requirements
• Researches and evaluates new technologies
• Makes self available to other staff members as a source of information
• Develops and coordinates knowledge transfer
• Interacts with business units to gather, define, and organize the delivery of a business solution

• Works under limited supervision
• Relies on instructions and pre-established guidelines to perform the functions of the job
• Familiar with a variety of the field's concepts, practices, and procedures
• Requires a very high level of technical skill in the field of expertise

• Typically requires 4 to 8 years of related experience
• Preferred certification in Microsoft technologies
• Excellent written and oral communication skills
• Must be able to exchange information with all levels of internal and external customers
• Sets priorities, based on workload, using past experiences as a guideline
• Must have good collaboration skills

MUST HAVE SKILLS
- CORE JAVA & SQL

Desired Skills
Designing, implementing and delivering high quality Software project in JAVA, SQL / Oracle, J2EE and other JAVA technologies.

Job Responsibilities
Participate in detailed level in design, coding, code walk through, peer code reviews and unit testing,  System Testing, UAT, Demos, POCs, installation, maintenance of Software modules. 

❑ Ensures the preparation of the following: 

▪ Software prototype 

▪ System Architecture 

▪ Software Design Document 

▪ User interfaces to be developed as per UX guidelines 

▪ Code files ensuring coding guidelines followed 

▪ Code review artefacts during peer code review 

▪ Test plan and Test Cases 

▪ Installation / Deployment document 

▪ Release Document 

▪ Technical Documentation 

❑ Documents and demonstrates solutions by developing documentations, flowcharts, layouts, diagram, charts,  code. comments and clear code; Ensuring that project task are completed in defined effort and timelines ❑ Prepares and installs solutions by determining and designing system specifications, standards & programming. 

❑ Testing: Writing of test cases, unit testing, system testing, negative testing 

❑ Trouble shooting: Log analysis and database query optimization  

❑ Improves operations by conducting system's analysis. 

❑ Updates job knowledge by studying state of the art development tools, programming techniques & computing equipment; participates in educational opportunities, reads professional publications & maintains  personal networks.  

❑ Protects operations by keeping information confidential. 

❑ Provides information by collecting, analyzing and summarizing development and service issues.  ❑ Develops software solution by studying information needs, conferring with users, studding system flow,  data usage and work processes, investigating problem areas, following delivery cycle. 

What you need to have: