Inside Sales

Position Title: Senior Software Developer

Freestone Infotech is a global IT solutions company providing innovative best-in-class turnkey solutions toenterprises worldwide. http://freestoneinfotech.com/

Experience: 5+ yrs

Core Experience:

• Experience in Core Java, J2EE, Spring/Spring Boot, Hibernate, Spring REST, Linux, JUnit, Maven, Design Patterns.

• Sound knowledge of RDBMS like MySQL/Postgres, including schema design.

• Proficient in general programming, logic, problem solving, data structures & algorithms

• Exposure to Linux environment.

Secondary Skills:

• Agile / Scrum Development Experience preferred.

• Comfortable working with a microservices architecture and familiarly with NoSql solutions.

• Experience in Test Driven Development. • Good analytical, grasping and problem-solving skills.

• Excellent written and verbal communication skills.

• Hands-on skills in configuration of popular build tools, like Maven and Gradle

• Good knowledge of testing frameworks such as JUnit.

• Good knowledge of coding standards, source code organization and packaging/deploying.

• Good knowledge of current and emerging technologies and trends.

Job Responsibilities:

• Design, Development and Delivery of Java based enterprise-grade applications.

• Ensure best practices, quality and consistency within various design and development phases.

• Develop, test, implement and maintain application software working with established processes.

Education and Experience: • Bachelor’s / master’s degree in computer science or information technology or related field.

We are looking for an organized social media executive to lead our social media team in managing all social media platforms. The social media Executive is responsible for delegating duties, facilitating meetings with clients, and monitoring analytics.

To be successful as a social media Executive, you must have excellent knowledge of several social media platforms and have excellent communication skills. A good social media executive has excellent planning and time management skills.

RESPONSIBILITIES:

Meeting with clients to gauge their needs.

Briefing the social media team on the needs of clients.

Delegating specific tasks to team members.

Ensuring that team members adhere to deadlines.

Monitoring analytics for campaigns.

Providing feedback to clients.

 REQUIREMENTS:

knowledge of social media platforms such as Facebook, Instagram, LinkedIn, and Twitter.

Knowledge of analytics tools.

Excellent communication skills.

Ability to multitask.

Excellent time management skills.

Ability to lead a team.

A degree in Communication or a related field.

Prior experience in marketing or social media.

Responsibilities:

• Contact potential customers via telephone to promote products or services.
• Utilize scripts to engage customers in conversation and persuade them to purchase our offerings.
• Understand customer needs and requirements to recommend the most suitable products or services.
• Provide accurate information about product features, pricing, and after-sales services.
• Keep detailed records of calls and customer interactions, including recording sales and lead information.
• Follow up with customers to ensure satisfaction, resolve any issues, and maintain strong customer relationships.
• Meet or exceed sales targets and performance goals on a weekly and monthly basis.
• Stay updated on product knowledge and industry trends to effectively communicate with customers.
• Collaborate with the sales team to identify opportunities for cross-selling or upselling products.
• Handle objections and complaints professionally and escalate issues as needed to the appropriate department.
• Maintain confidentiality of customer information and adhere to company policies and procedures.
• Participate in training sessions and meetings to improve skills and knowledge.

Requirements:

• Bachelor’s degree or equivalent work experience.
• Proven experience as a telecaller or similar sales/customer service role is preferred.
• Excellent communication and interpersonal skills.
• Ability to effectively engage customers and build rapport over the phone.
• Strong persuasive and negotiation skills.
• Good listening skills and attention to detail.
• Ability to work independently and as part of a team.
• Proficiency in using CRM software and basic computer applications.
• Flexibility to work in shifts and adapt to changing priorities.
• Positive attitude and willingness to learn and grow in a dynamic environment.

• Improving business processes across customer service and operations functions
• Working in partnership with business stakeholders providing process excellence expertise to identify and shape opportunities that drive improved customer experience
• Working closely with business to embed continuous improvement as a culture and support the delivery of outcomes in conjunction with project implementation stakeholders
• Increasing process transparency to identify process optimization opportunities with lean/Six sigma methodologies and tools
• Being a voice for our customer experience team by identifying escalatory queries, operational inefficiency, providing customer insights and collaborating with cross-functional teams to provide solutions for those customers
• Collaborating with other departments to resolve complicated issues and issues which require special attention
• Analysing customer care / operations team data and statistics to obtain results useful in taking key business decisions
• Contributing to the development of industry-leading processes and best practices for delivering customer excellence

Desired Candidate Profile

• MBA/ PGDM from Tier 1 college
• Certifications in Six Sigma/ PMP/ ITIL will be an added advantage
• Focus on quality and excellent problem solving and conflict resolution skills
• Knowledge in OKR, Agile Tools: Jira, CRM (Zoho, OneDirect etc.), Power BI
• Exceptional communication and presentation skills
• Minimum 5 years of experience in Process/ Business Excellence and process automation across BFSI/ Fintech domain
• Experience in streamlining and automation of inbound and outbound communication channels
• Experience in leading a process excellence function with a team of passionate individuals to deliver measurable results    

• Meeting with the development team to discuss user interface ideas and applications.
• Reviewing application requirements and interface designs.
• Identifying web-based user interactions.
• Developing and implementing highly responsive user interface components using react concepts.
• Writing application interface codes using JavaScript following react.js workflows.
• Troubleshooting interface software and debugging application codes.
• Developing and implementing front-end architecture to support user interface concepts.
• Monitoring and improving front-end performance.
• Documenting application changes and developing updates.

Senior Java Backend Developer

Are you a passionate backend developer looking for a new challenge in an international company? Do terms like spring-boot, Redis, Amazon EC2, REST-API and document based databases like MongoDB make you smile and would you like to work in an international company that values your personal growth? We are expanding in India and are looking for an enthusiastic and experienced Java Developer to join the team.

Together with the team, you will be responsible for the development and migration of our FlexWhere application from a PHP based application to a java application. You report to the Manager Development & Support and collaborate with our Dutch IT Team, who work from our headquarters in the Netherlands. We work with two-week sprints, in which features and improvements are tested in an alpha and beta environment, after which you will release the services in our Kubernetes cluster. Our applications are being used by thousands of customers in Europe on a daily basis. By being in close contact with our helpdesk, you know what our users struggle with and how you can improve their experience.

You are not afraid to take ownership and have good interpersonal skills. You believe a good user experience is the ultimate goal and you continuously discover, evaluate and implement new technologies to maximize development efficiency. All in all: you have an innovative spirit and cannot wait to get aboard into an international IT-organization!

• A degree in Engineering (B.Tech or BE);
• Minimum of 3-year work experience as a Java developer in Java and/or Kotlin, Groovy;
• Proficient understanding of code versioning tools (Git);
• Experience with third-party API’s and third-party libraries like MongoDB, Redis, MySQL, ElasticSearch;
• Familiar with automation testing tools;
• Knowledge about scaling architectures in the cloud like EC2.

• Competitive salary;
• Place within a company that is committed to diversity and inclusion;
• Excellent career progression opportunity within an international organization;
• The chance to discover the land of tulips and windmills!

We are Dutchview. An innovative IT company based in the Netherlands with offices in Germany, the United Kingdom and India. Our solutions make it possible for organisations to work smartly and effectively. So that they can focus all their energy on what they do best. It is precisely this freedom that leads to greater job satisfaction: the basis for better results. We make it easy for you.

KRAs:

• Liaise with business/departmental stakeholders, understanding requirements
• Making project plan and enhancement feature release roadmap
• Working hands-on for product enhancements
• Producing, testing and debugging code

Job brief:

We are looking for a Senior Solution Engineer to lead and implement solution enhancements. You will work with top management to define solution requirements and take the lead on technical aspect of the project.

In this role, you should be able to work independently with little supervision. You should have excellent organization and problem-solving skills. If you also have hands-on experience in technology development and agile methodologies, we’d like to meet you.

Your goal will be to enhance and develop high-quality technology solutions that is aligned with user needs and business goals.

Responsibilities

• Develop high-quality technology design and architecture
• Identify, prioritize and execute tasks in the software development life cycle
• Develop tools and applications by producing clean, efficient code
• Automate tasks through appropriate tools and scripting
• Review and debug code, perform validation and verification testing
• Identify 3rd party integration opportunity and engage with 3rd party team on technology and business aspect and drive successful integration

• Develop technology solutions by studying information needs; conferring with users; studying systems flow, data usage, and work processes; investigating problem areas; following the software development lifecycle
• Determine operational feasibility by evaluating analysis, problem definition, requirements, solution development, and proposed solutions
• Demonstrates solutions by developing documentation, flowcharts, layouts, diagrams, charts, code comments and clear code
• Protect operations by keeping information confidential
• Provide information by collecting, analysing, and summarizing development and service issues.

Skillset requirements:

• Knowledge of selected programming languages (e.g. Python, C++) and the Java/J2EE platform
• In-depth knowledge of relational databases (e.g. PostgreSQL, MySQL) and NoSQL databases (e.g. MongoDB)
• Java/JEE, Spring, JSON, XML, NoSQL Database(MongoDB, Cassandra), Distributed System, RDBMS, ePub3, MVC frameworks, Design Patterns, Javascript, JQuery, JSON
• Ability to use version control software such as GIT and SVN
• Experience as an applications programmer on large-scale data base management systems
• Experience writing SQL queries for SQL Server or another Relational Database is required
• Experience in LAMP (Linux, Apache, MySQL, PHP/Python/Perl) and/or server-side Java programming with Web 1.0 MVC frameworks and experience in JEE technologies like Servlets, JSPs, EJBs, Web Services, JMS, JAXB.
• Design, develop and implement unit and scenario testing for existing code base and for new functionality under development
• High scalability projects involving cloud-based infrastructure design and implementation
• Good understanding of Web Services protocols such as REST, SOAP and API design for extensibility and portability
• Experience debugging distributed systems with high data loads
• Deep understanding of distributed data model
• Solid understanding of the Software as a Service (SaaS) model in the online environment

Mindset requirements:

• Solution mindset
• Teamwork
• Analytical & Critical Thinking
• Attention to details