Inside Sales

Job Title: Customer Success & Content Analyst

Location: Sector 55, Gurugram (On-site, 5 days working)

Experience: 0–1 year

Compensation: Up to ₹5.5 LPA

About Master-O:

Master-O (www.masteroapp.com) is a leading B2B enterprise SaaS platform that helps organizations elevate customer interactions, boost sales productivity, and instil employee engagement through gamification, microlearning, and AI-driven coaching.

With customers across Banking, Insurance, Pharma, Retail, FMCG, and Auto industries in over 20 countries, we now aim to further scale our implementations across more customers, industries, and countries while continuously improving the quality of our operations.

Master-O is ranked as a leading platform by customers in G2’s latest 2025 Winter Report.

Role Overview

We are seeking a creative, methodical, and quality-focused Customer Success & Content Analyst to join our team. The role is perfect for individuals who are excited about leveraging AI tools to enhance content creation, possess excellent communication skills, and can manage client expectations effectively. Freshers with the right mindset, professionalism, and willingness to learn are welcome.

Key Responsibilities

• Partner with the Customer Success team to understand client requirements and deliver exceptional onboarding, adoption, and engagement experiences.
• Conceptualize, create, and enhance learning content for the Master-O platform, ensuring alignment with client goals and quality standards.
• Leverage AI tools to streamline and elevate the content creation process.
• Manage client queries, feedback, and objections with a professional and solution-oriented approach.
• Collaborate with cross-functional teams to deliver seamless customer experiences.
• Track and report content engagement metrics, suggesting improvements based on data insights.

Requirements

• Bachelor’s degree in Business, Communications, Journalism, or related fields.
• 0–1 year of experience in content development, customer success, or related fields (internships count).
• Excellent verbal and written communication skills.
• Strong objection management and interpersonal skills.
• Creativity combined with a methodical and detail-oriented approach.
• Proficiency in using AI tools for content creation (ChatGPT, Grammarly, Canva, etc.).
• Professional grooming and a client-first mindset.

What We Offer

• Competitive salary in the range of ₹4–5.5 LPA.
• Opportunity to work with innovative AI-powered learning solutions.
• A platform to grow your career in both customer success and content creation.
• Exposure to diverse enterprise clients and industries.

Dear Candidate,

Greetings from Wissen Technology. 

We have an exciting Job opportunity for GCP SRE Engineer Professionals. Please refer to the Job Description below and share your profile if interested.   

 About Wissen Technology:

• The Wissen Group was founded in the year 2000. Wissen Technology, a part of Wissen Group, was established in the year 2015.
• Wissen Technology is a specialized technology company that delivers high-end consulting for organizations in the Banking & Finance, Telecom, and Healthcare domains. We help clients build world class products.
• Our workforce consists of 1000+ highly skilled professionals, with leadership and senior management executives who have graduated from Ivy League Universities like Wharton, MIT, IITs, IIMs, and NITs and with rich work experience in some of the biggest companies in the world.
• Wissen Technology has grown its revenues by 400% in these five years without any external funding or investments.
• Globally present with offices US, India, UK, Australia, Mexico, and Canada.
• We offer an array of services including Application Development, Artificial Intelligence & Machine Learning, Big Data & Analytics, Visualization & Business Intelligence, Robotic Process Automation, Cloud, Mobility, Agile & DevOps, Quality Assurance & Test Automation.
• Wissen Technology has been certified as a Great Place to Work®.
• Wissen Technology has been voted as the Top 20 AI/ML vendor by CIO Insider in 2020.
• Over the years, Wissen Group has successfully delivered $650 million worth of projects for more than 20 of the Fortune 500 companies.
• The technology and thought leadership that the company commands in the industry is the direct result of the kind of people Wissen has been able to attract. Wissen is committed to providing them the best possible opportunities and careers, which extends to providing the best possible experience and value to our clients.
• 
  

We have served client across sectors like Banking, Telecom, Healthcare, Manufacturing, and Energy. They include likes of Morgan Stanley, MSCI, State Street Corporation, Flipkart, Swiggy, Trafigura, GE to name a few.

Job Description: 

Please find below details:

Experience - 4+ Years

Location- Bangalore/Mumbai/Pune

Team Responsibilities

The successful candidate shall be part of the S&C – SRE Team. Our team provides a tier 2/3 support to S&C Business. This position involves collaboration with the client facing teams like Client Services, Product and Research teams and Infrastructure/Technology and Application development teams to perform Environment and Application maintenance and support.

Resource's key Responsibilities

• Provide Tier 2/3 product technical support.

• Building software to help operations and support activities.

• Manage system\software configurations and troubleshoot environment issues.

• Identify opportunities for optimizing system performance through changes in configuration or suggestions for development.

• Plan, document and deploy software applications on our Unix/Linux/Azure and GCP based systems.

• Collaborate with development and software testing teams throughout the release process.

• Analyze release and deployment processes to identify key areas for automation and optimization.

• Manage hardware and software resources & coordinate maintenance, planned downtimes with

infrastructure group across all the environments. (Production / Non-Production).

• Must spend minimum one week a month as on call support to help with off-hour emergencies and maintenance activities.

Required skills and experience

• Bachelor's degree, Computer Science, Engineering or other similar concentration (BE/MCA)

• Master’s degree a plus

• 6-8 years’ experience in Production Support/ Application Management/ Application Development (support/ maintenance) role.

• Excellent problem-solving/troubleshooting skills, fast learner

• Strong knowledge of Unix Administration.

• Strong scripting skills in Shell, Python, Batch is must.

• Strong Database experience – Oracle

• Strong knowledge of Software Development Life Cycle

• Power shell is nice to have

• Software development skillsets in Java or Ruby.

• Worked upon any of the cloud platforms – GCP/Azure/AWS is nice to have

Position: French Project Coordinator 

Experience: 3+ Yrs

Location: Bangalore

Notice Period: Immediate - 30 Days

Primary Skills: project management,  B2 Level - French Language Expertise, English proficiency, Interpersonal skills 

Responsibilities:

• Collaborate with various data analysis teams on projects for international clients.
• Manage and nurture relationships with clients, ensuring their needs and expectations are met.
• Oversee the entire project lifecycle, from initiation to delivery, ensuring all client requirements are addressed.
• Identify opportunities to improve processes and increase efficiency.
• Organize and coordinate tasks with the development team to ensure smooth project execution.
• Monitor progress and perform quality control checks to ensure high standards are met.
• Verify and validate new products to ensure they meet client specifications.

Qualifications:

• At least 1+ year of experience in project management.
• Proficiency in French at a minimum B2 level.
• Fluent in English.
• Strong interpersonal skills and the ability to communicate effectively with clients and teams.
• Highly adaptable and able to manage change in dynamic project environments.
• Proactive and solution-oriented with a focus on continuous improvement.

Job description:

Job Title: Shopware Developer

Company: Vitec Visual Pvt Ltd

Location: Surat, Gujarat (Onsite)

Company Description:

We are Vitec, a company full of talents, tech nerds, and motivated people who work on our vision every day with dedication and conviction. Our vision is to become the 360° Software Development Partner of customers worldwide. If you get that, we got you: We offer everyone a professional environment with great opportunities to improve their skills, learn new trending technologies/methods, and become part of a caring family of goal-getters! As 360°Software Development Partners, we build and maintain unique and complex solutions with a team of great individuals who love their work and who know responsibility not only from hearing it but who living it. For this reason, we only hire the best and most motivated. Joining Vitec means becoming a family member and making the impossible possible every day.

Skills & Qualifications:

• 2+ years of proven professional experience as a shopware developer.
• Knowledge of HTML/CSS, jQuery and design framework, web services, JSON, etc.
• Experience in a scripting language like JavaScript
• Proved knowledge of plugin development
• Understanding of key functionality like rule builder, flow builder, etc.
• Understanding of Shopware database and relation
• Strong knowledge of Shopware APIs, API versioning, and documenting
• Strong knowledge of data modeling
• Experience in application architecture, server management, and performance
• Experience with design principles such as SOLID, OOP
• Solid analytical and conceptual skills in designing complex technical solutions from scratch
• Proactive nature with a proven user experience and understanding of web solutions
• Strong teamwork skills in building, implementing, and maintaining large digital products across cross-disciplinary roles.
• Sharing knowledge with others and helping others to grow is a matter of course for you.
• Strong English communication skills in speaking and writing

A day in the life of our shopware team :

• Deliver a complete, functioning, high-end code following clear software development processes and best practices.
• You will be responsible for your tech stack in projects and lead all components, from concept, design, code, testing, integration, deployment, monitoring, enhancements, etc.
• Lead the creation of large enterprise architectures following best practices in performance, scale-ability, and security.
• Writing tested and documented code.
• Coordinating and communicating with other project team members to design the best solution for our end customers.
• Contribute proactively towards the project goal and don’t hesitate to escalate a topic if it goes wrong. Mentor less experienced family members and contribute actively to our company foundation

Best regards!

Key Responsibilities

• Primarily responsible for the design, development and testing of LTE features for small cell system being developed by Mavenir
• Software development (code & test) of their modules with no supervision. Ability to do high level design and review low-level design/code.
• Accurate estimation of their work.
• Participate in architecture discussions.
• Adherence to development process and quality metrics.

Job Requirements

• Good understanding of 5G,  LTE and/or UMTS standards.
• Knowledge of 3GPP NR, EUTRAN procedures.
• Knowledge on any of the protocols like RRC, MAC, RLC, LTE/NR L3/L2 protocol stacks.
• Knowledge of RRM, Tr069 interface, NETCONF, YANG.
• Experience of developing UNIX/Linux applications.
• Excellent knowledge of C, data structures and operating systems.
• Knowledge of Network virtualisation concepts will be a plus.
• Experience of any of the following would also be an advantage: IP Networks and Protocols, SCTP, MTP3, M3UA, SS7, SCCP, HNBAP, RUA, RANAP, S1AP, GTP
• Good knowledge of any of version control system like SVN, MKS, clearcase.
• Good team player with knowledge of Agile methodology will be a plus