Business Analyst

Job Title : Angular Developer

Location : Gurgaon (Work from Office)

Experience : 2+ Years

Employment Type : Full-time

Job Description :

We are seeking a highly skilled Angular Developer to join our team in Gurgaon.

Key Responsibilities :

• Develop, optimize, and maintain Angular-based applications.
• Work closely with backend developers to integrate RESTful APIs.
• Design and implement responsive UI components for web applications.
• Write clean, maintainable, and well-documented TypeScript and JavaScript code.
• Ensure cross-browser compatibility and optimize application performance.
• Conduct code reviews and mentor junior developers.
• Troubleshoot and resolve issues related to UI/UX performance.
• Stay updated with the latest trends and best practices in front-end development.

Required Skills & Qualifications :

• 2+ Years of experience in Angular (version 8+).
• Strong proficiency in TypeScript, JavaScript, HTML5, CSS3, and SCSS.
• Experience with RxJS, NgRx, or other state management libraries.
• Proficiency in consuming RESTful APIs and integrating front-end applications with backend services.
• Strong understanding of responsive web design and cross-browser compatibility.
• Experience with Unit Testing (Jasmine, Karma) is a plus.
• Knowledge of Agile methodologies and familiarity with tools like JIRA, Git, and CI/CD pipelines.
• Excellent problem-solving skills and the ability to work collaboratively in a team environment.

Preferred Skills :

• Familiarity with Progressive Web Apps (PWA).
• Experience in working with Material Design and third-party UI libraries.
• Exposure to Cloud technologies (AWS, Azure, or GCP) is a plus.
• Understanding of Micro Frontend architecture.

Job description:

Job Title : Client Support Executive .

A Client Care Executive serves as the primary point of contact for clients, managing inquiries, resolving concerns, and ensuring a smooth and satisfactory experience with the company’s services. This role is essential in building strong client relationships, maintaining ongoing communication, and supporting overall client satisfaction and retention.

Key Responsibilities

• Customer Support:
• Handle incoming calls, emails, or chats from customers.
• Resolve queries and provide accurate information about products, services, and company policies.
• Escalate unresolved issues to the appropriate departments.
• Problem-Solving:
• Investigate customer complaints and identify solutions.
• Process returns, refunds, or exchanges as per company guidelines.
• Documentation:
• Maintain detailed records of customer interactions, including queries, complaints, and resolutions.
• Update customer accounts and ensure data accuracy.
• Customer Engagement:
• Build rapport and establish trust with customers.
• Provide personalized support to ensure customer satisfaction.
• Provide information about services and actionable along with deadlines.
• Help Client know the progress on the jobs assigned.
• Feedback Collection:
• Gather and document customer feedback for product or service improvements.
• Share insights with management for process enhancement.
• Sales Support (Optional):
• Upsell or cross-sell products and services, if applicable.
• Assist with placing orders and tracking deliveries.
• Client onboarding process
• Payment follow up with the clients.

Required Skills and Qualifications

• Educational Requirements: :Graduation mandatory.

Key Skills:

• Excellent verbal and written communication.
• Active listening and empathy.
• Problem-solving and conflict-resolution skills.
• Multitasking and time management.
• Familiarity with CRM software and MS Office Suite.

Experience:

• Preferred: 1-2 years in a similar customer-facing role.

Language Proficiency:

• Fluency in the local language and English is often required.

Job Types: Full-time, Permanent

Work Location: In person

Project Overview

Be part of developing "Fenrir Security" - a groundbreaking autonomous security testing platform. We're creating an AI-powered security testing solution that integrates with an Electron desktop application. This contract role offers the opportunity to build cutting-edge autonomous agent technology for security testing applications.

Contract Details

• Duration: Initial 4-month contract with possibility of extension
• Work Arrangement: Remote with regular online collaboration
• Compensation: Competitive rates based on experience (₹1,00,000-₹1,80,000 monthly)
• Hours: Flexible, approximately 40 hours weekly

Role & Responsibilities

• Develop the core autonomous agent architecture for security testing
• Design and implement the agent's planning and execution capabilities
• Create natural language interfaces for security test configuration
• Build knowledge representation systems for security testing methodologies
• Implement security vulnerability detection and analysis components
• Integrate autonomous capabilities with the Electron application
• Create learning mechanisms to improve testing efficacy over time
• Collaborate with security expert to encode testing approaches
• Deliver functional autonomous testing components at regular milestones
• Participate in technical planning and architecture decisions

Skills & Experience

• 3+ years of AI/ML development experience
• Strong background in autonomous agent systems or similar AI architectures
• Experience with LLM integration and prompt engineering
• Proficiency in Python and relevant AI/ML frameworks
• Knowledge of natural language processing techniques
• Understanding of machine learning approaches for security applications (preferred)
• Ability to work independently with minimal supervision
• Strong problem-solving abilities and communication skills

Why Join Us

• Work at the cutting edge of AI and cybersecurity technology
• Flexible working arrangements and competitive compensation
• Opportunity to solve novel technical challenges
• Potential for equity or profit-sharing in future funding rounds
• Build portfolio-worthy work in an innovative field

Selection Process

1. Initial screening call
2. Technical assessment (paid task)
3. Final interview with founder
4. Contract discussion and onboarding

Profile Summary:

Performance engineers should be proficient in any of the programming languages. One should not only a programmer but one who can do testing. Performance Engineer must then run those tests, analyse the results, and provide appropriate solutions to help enhance system performance, reliability, and scalability. They are also often required to work with engineers and developers to perform bug fixes. 

Skills Required:

1. A performance engineer must be familiar with either one of the C, C++, C# or .Net, Java, Python (programming languages). Strong knowledge on any one of the programming languages is must.

2. Strong Software Development Skills

3. Experience with Logging and Performance Tools

   Tools: Apache JMeter, MS VSTS, Shell, Jenkins, Dynatrace, Datadog, Splunk

4. Program Scripting

5. Experience in Database Profiling with one the standard database- SQL Server, MS SQL

6. Strong logical reasoning/ building

Experience: 3-4+ yrs

1. Expertise in building AWS Data Engineering pipelines with AWS Glue -> Athena -> Quick sight
2. Experience in developing lambda functions with AWS Lambda
3. Expertise with Spark/PySpark – Candidate should be hands on with PySpark code and should be able to do transformations with Spark
4. Should be able to code in Python and Scala.
5. Snowflake experience will be a plus

• Source potential candidates through online channels (e.g. social platforms and professional networks).
• Assess candidate information, including resumes and contact details- Attention to detail is highly required
• Forecast quarterly and annual hiring needs by department
• Foster long-term relationships with past applicants and potential candidates
• Experience in bulk hiring in IT (Technology hiring, Technical Trainers) and Non - IT requirements (mandatorily in to sales, backend profiles)
• Highly proactive and attention to detail attitude is MUST
• Work on targets and closures with in defined TAT

• Desired Candidate profile

  • Candidates with excellent communication skills with understanding and learning capability (MANDATORY)
  • Experience: 3-5 Years
  • Industry: Edtech / Recruitment Consultancy
  • Proven work experience as a recruiter
  • Familiarity with social media, resume databases and professional networks.
  • Hands-on experience with full-cycle recruiting using various interview techniques and evaluation methods
  • A keen understanding of the differences between various roles within organizations
  • MBA in Human Resources Management or relevant field
  • Work Location: Bangalore, Bannerghatta Main Road

**About Company**
SleepyCat is India's First Mattress-In-A-Box brand! We deliver luxury mattresses, at a fraction of the usual cost, straight from our factory to your doorstep in an easy-to-carry package. 
In sleepycat we constantly thrive to make our products and customer experience better using technology.

**About Role**
We are currently looking out for a frontend developer who is motivated to learn and work on challenging projects. You should have a product mindset with great technical skills. In sleepycat we promote new and fresh ideas which can directly or indirectly help customer experience and sales. Sleepycat provides to you platform to bring your thoughts into action and implement them.

Technical skills required (expertise in atleast two of these): Javascript, CSS, PHP

**Personal and Domain Growth Initiatives**
1. In SleepyCat we promote career growth. Once you are settled and have completely owned the system you are hired for, you have the freedom to pick some other technologies inside SC. You will be given time to learn and contribute. Right now we have Web Development (PHP/JS), ReactJS and Ruby on Rails. So you have the freedom to utilize 30% of your time on any of these languages if you wish to and remaining 70% on your primary domain.
2. We also promote self-growth. You can utilize 10% of your time to learn any skill you want and we will help you with that. It is not restricted to the tech domain, could be anything from marketing to sales to personality development.

**Interview Process Details**
***Technical Round 1: Development Knowledge Round***
We will test your skills in 3 domains
understanding an existing written code and ability to make changes
coding a logical question to test basic coding skills
ability to think of test cases to write a full proof code
***Technical Round 2: Coding Round***
45 minutes coding round where you will be required to code live sharing your screen. On the spot problem will be given.

**Additional details**
Website: https://sleepycat.in/
Work Culture: 6 days(All Saturday half day)
Office Location: 91Springboard, Kalina, Mumbai
Employee Strength: 40+ Employees
Founded: 2017
Funding: $1.6 Million

Read about Sleepycat and funding on Crunchbase: https://www.crunchbase.com/organization/sleepycat
Learn what employees say about Sleepycat on Glassdoor: https://tinyurl.com/r9oqfkl
Checkout what people say about SleepyCat products on Google: https://tinyurl.com/rco3nqr