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Inside Sales Executive

Inside Sales Executive at 4th Phase Water Technologies Pvt LTD · Bengaluru (Bangalore) · 1 - 4 years · ₹3L - ₹4L / yr · Posted 19 Oct 2026

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Inside Sales Executive

jaya sree's profile picture
Posted by jaya sree
1 - 4 yrs
₹3L - ₹4L / yr
Bengaluru (Bangalore)
Skills
Inside Sales
D2C
Sales

Candidate Preference: Female candidates preferred. Candidates should have strong communication skills, a customer-focused approach, and the ability to handle consumer sales inquiries effectively.


Key Responsibilities

1. Lead Management and Sales Conversion

Contact leads generated through the company website, Meta advertisements, WhatsApp, online marketplaces, partner networks, and creator campaigns.

Respond promptly to incoming enquiries through phone calls, WhatsApp, and email.

Understand customer requirements and recommend appropriate products based on their needs and budget.

Explain product features, pricing, applications, and usage accurately.

Handle objections relating to pricing, product suitability, functionality, and installation.

Convert qualified leads into orders through website checkout, payment links, or relevant sales channels.

2. Follow-ups and Pipeline Management

Follow up consistently with interested prospects, undecided customers, and abandoned-cart leads.

Maintain accurate records of leads, customer interactions, follow-up dates, and sales outcomes.

Update the CRM or lead-tracking system regularly.

Re-engage previous enquiries during promotional campaigns and festive offers.

Ensure every assigned lead is tracked and has a clear next step.

3. Customer Relationship Management

Deliver a professional and positive customer experience throughout the sales journey.

Coordinate with the operations team on order confirmation, delivery updates, and customer requirements.

Follow up with customers after purchase to understand their experience.

Encourage satisfied customers to share reviews, testimonials, and referrals.

Escalate product or service issues to the relevant team and follow up until resolution.

4. Sales Reporting and Marketing Support

Achieve monthly sales and lead-conversion targets.

Track daily calls, connected conversations, follow-ups, conversions, and pending leads.

Prepare regular sales reports for the reporting manager.

Share customer feedback, common objections, FAQs, and lead-quality insights with the marketing team.

Support partner and creator campaigns by engaging and converting the leads they generate.

Key Performance Indicators (KPIs)

Performance will be assessed based on:

Monthly sales revenue against assigned targets.

Lead-to-order conversion rate.

Response time for new enquiries.

Number and quality of customer conversations.

Follow-up consistency and pipeline management.

Customer experience and issue resolution.

CRM accuracy and timely reporting.

Average order value and relevant product upgrades or bundles.

Candidate Requirements

Must Have

1–4 years of experience in inside sales, tele-sales, or consultative B2C sales.

Proven ability to achieve sales targets and convert enquiries into orders.

Strong verbal communication and persuasion skills in English and Hindi. Knowing Tamil / Kanada is a plus

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Shubham Vishwakarma

Full Stack Developer - Averlon
I had an amazing experience. It was a delight getting interviewed via Cutshort. The entire end to end process was amazing. I would like to mention Reshika, she was just amazing wrt guiding me through the process. Thank you team.
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About 4th Phase Water Technologies Pvt LTD

Founded
Type
Size
Stage

About

Jiva Water Devices is a Bengaluru-based manufacturing company focused on water technology and wellness. The company aims to restore water's natural energy through biomimicry-inspired devices, promoting what it calls "Jiva Water" for humans, animals, plants, and soil. Jiva positions itself as a social-impact venture, offering solutions that enhance hydration and overall wellness. The company provides a range of devices designed for various applications, including household drinking water, agriculture, industrial use, and effluent treatment. These devices are said to transform ordinary water by improving its natural qualities, which can lead to better hydration for individuals and enhanced performance in agriculture. Jiva's technology is based on vibrational concepts and aims to re-energize water rather than filter it traditionally. The devices are made from non-toxic materials and require minimal maintenance. Jiva Water Devices includes six models catering to different segments, with a partnership with Murugappa Water Technology and Solutions to integrate its devices into broader water treatment solutions.
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