Inside Sales Executive

Job Title: BIM Manager

Job Summary:

We are seeking an experienced BIM Manager with 5 to 6 years of expertise in Building Information Modeling (BIM) for interiors and facades. As a key member of our team, you will play a crucial role in managing and leading BIM initiatives related to interior design and facade systems. You will be responsible for overseeing BIM projects, coordinating with multidisciplinary teams, and ensuring the successful execution of BIM processes and standards.

Key Responsibilities:

· BIM Management: Lead and manage BIM projects related to interior design and facade systems. Establish and enforce BIM standards, protocols, and best practices.

· Collaboration: Work closely with architects, interior designers, facade engineers, and other stakeholders to coordinate BIM activities, facilitate multidisciplinary collaboration, and resolve conflicts.

· BIM Modeling: Create and oversee the development of detailed 3D BIM models for interiors and facade systems using Autodesk Revit and other relevant software.

· Quality Control: Ensure the accuracy, consistency, and quality of BIM models, drawings, and documentation throughout the project lifecycle.

· Project Delivery: Manage the delivery of BIM content, drawings, and models in accordance with project milestones and deadlines.

· Training and Development: Mentor and train junior BIM modelers on BIM best practices and standards, with a focus on interiors and facades.

· Research and Innovation: Stay current with BIM trends, technologies, and emerging industry standards related to interiors and facades. Implement innovative solutions to improve efficiency and productivity.

· Integration: Foster BIM integration with other project management systems and software platforms, such as BIM 360, Dynamo or similar cloud-based collaboration tools.

· Documentation: Prepare and review BIM documentation, such as BIM execution plans, project execution plans, and BIM project workflows.

· Problem Solving: Identify and address challenges related to BIM coordination, modeling, and data exchange, and implement solutions to improve project outcomes.

Qualifications:

· Bachelor's degree in architecture

· 5 to 6 years of professional experience in BIM modeling with a strong focus on interiors and facades.

· Proficiency in Autodesk Revit, including experience with family and parameter creation.

· Strong understanding of BIM principles, standards, and workflows.

· Excellent communication and collaboration skills to work effectively with cross-functional teams.

· Leadership and project management skills to oversee BIM projects from initiation to completion.

· Familiarity with software applications such as AutoCAD, Dynamo and BIM 360 is a plus.

· Certifications in BIM or Revit are advantageous.

Job Title: Customer Support Manager

Timings- 10AM- 7PM (Monday to Friday)

About Our Client:

Our client is a dynamic startup dedicated to providing homemade solutions for hair and scalp care. Their product range includes 13-Herb Hair Oil, nourishing shampoos, scalp scrubs, and eco-friendly Neem combs. They believe in the power of traditional remedies and natural ingredients to promote healthy hair and scalp. As a growing company, they are passionate about delivering exceptional customer experiences and building lasting relationships with our customers.

Job Summary:

They are seeking a highly motivated and experienced Customer Support Manager to join their dynamic team. The ideal candidate will have a proven track record in managing customer support teams, developing strategies to enhance customer satisfaction, and driving operational excellence. As the Customer Support Manager, you will play a pivotal role in ensuring that their customers receive outstanding support and that their experiences are consistently positive.

Key Responsibilities:

• Team Leadership: Lead, mentor, and manage the customer support team to deliver exceptional service. Conduct regular training sessions and performance reviews to ensure team members meet and exceed company standards.
• Customer Experience: Develop and implement strategies to improve customer satisfaction and retention. Address and resolve complex customer issues and complaints promptly and effectively.
• Process Improvement: Identify areas for improvement in customer support processes and procedures. Implement changes to streamline operations and enhance efficiency.
• Metrics and Reporting: Monitor and analyze key performance indicators (KPIs) related to customer support. Prepare and present regular reports to senior management, highlighting trends, challenges, and opportunities.
• Cross-Functional Collaboration: Work closely with other departments, including marketing, product development, and sales, to address customer feedback and drive improvements in products and services.
• Technology Utilization: Utilize and manage customer support tools and technologies to optimize support operations. Stay current with industry trends and best practices to integrate relevant technologies.
• Customer Feedback: Collect and analyze customer feedback to gain insights into customer needs and expectations. Use this feedback to drive improvements in the customer support experience.

Requirements:

1. Minimum 1 year of experience in a customer support role.

2.Strong leadership and team management skills, with the ability to handle challenging situations with professionalism and empathy.

3. Strong problem-solving abilities and attention to detail.

4. Familiarity with customer service software and tools.

5.Passionate about working in a startup environment and contributing to the company’s growth.

6.Ability to multitask and manage time effectively.

Dezerv is a wealth management startup founded in 2021 and is co-founded by Sandeep Jethwani, Vaibhav Porwal, and Sahil Contractor. They have led and founded successful wealth management businesses and managed over USD 7 billion in assets. The Dezerv team brings together decades of investing expertise from leading global financial institutions like JP Morgan, UBS, BNP Paribas, etc.

Why are we building Dezerv?

Investing is stressful and emotional. Building & growing wealth is difficult and time-consuming. Most individuals struggle with managing their investments and money. Our goal is to help individuals grow their wealth without the stress, time, and costs involved in a traditional investment. At Dezerv, We are building a platform that leverages our decades of investment expertise to help individuals invest better for their future.

Roles & Responsibilities:

• Facilitate the account opening process (Resident Indians, NRI and Non individuals) and AIF accounts, ensuring a smooth and efficient client onboarding experience.
• KYC: End to end understanding and process towards - registration, modification and validation.
• Understanding of various investment products viz MF, Direct Equity, Bonds, AIF etc.
• Processing various types of transactions (Commercial and non- commercial), of all investment products
• End to end coordination with clients and internal teams to gather required information and documentation for account setup.
• Communication and coordination with various vendors, custodians, and internal departments to address client queries and resolve issues promptly.
• Leverage technology platforms to streamline and automate onboarding processes.

Skills & Experience Required:

• Experience: Minimum 3-7 years of experience in account opening, ideally within PMS or AIF services.
• Platform Experience: Proficiency in Wealth Spectrum is an added advantage.
• Process & Execution Skills: Strong attention to detail, process orientation, and ability to execute tasks efficiently.
• Client Service Orientation: Excellent communication and problem-solving skills for addressing client needs and ensuring a seamless onboarding experience

Responsibilities 

• Own technical site audits for primary and secondary websites. 

Analyze website traffic data, linking structures, crawl budget, index coverage, and content to be able to make smart recommendations to increase website traffic, and conversion rates. 

• Owning tactics that help grow the organic channel, data analysis and forecasting of 

future growth. 

• Analyze and report on SEO performance, owning weekly, monthly, and quarterly 

reporting, and ad hoc analyses for tests and optimizations. 

• Top-down keyword research and content gap analysis. 
• Automate repetitive tasks, audits, processes wherever possible. 
• Ensure pro-SEO-decisions are embedded within all aspects of our businesses. 

Analyze points of failure and suggest optimisations to underlying processes used 

by different teams to solve for them. 

• Work closely with all facets of the organisation including product management, 

engineering, and creative design to drive decision making for organic search 

• Stay up-to-date on industry trends, the competitive landscape, and SEO strategies 

to ensure we nurture best-in-class, value-add opportunities. 

• Become a part of the ongoing mission to grow organic as a channel 100% every 6 

months over the next 2 years. 

We are looking for

• Minimum 3 years of Technical SEO experience with a proven track record with 

improving organic rankings for eCommerce or related B2C businesses. 

• Good technical understanding of website usability, server logs, structured data, XML 

sitemaps, website performance, and indexation issues 

• Functional knowledge of python or app scripts. 
• Proficient in crawl management including log file analysis, Screaming Frog, Custom 

crawlers 

• Proficient with data analysis & web analytics 
• Prior knowledge of SQL is a plus. 
• Knowledge and ability to hand-code or understand valid semantic HTML, CSS and 

JavaScript is a plus. 

About the role: Business Executive Development will be responsible for driving company sales by sourcing new clients, and by convincing existing clients to purchase added offerings. As such, business development executives play an integral role in companies' longevity.

Responsibilities:

• Developing and executing sales plans to meet and exceed monthly and quarterly sales goals
• Identifying new revenue opportunities
• Assisting with marketing and promotional projects
• Negotiating with clients to secure the most attractive prices
• Attending networking activities to research and connect with prospective clients.

Requirements:

• Great networking skills.
• Ability to create actionable marketing strategies
• Leadership and strong communication skills
• Strong customer service skills

• Strong in design patterns like MVI, MVVM, MVP and MVC.
• Good understanding of IPC, AIDL etc.
• Strong in Architecture Components like ViewModel, Navigation Graph, Room DB etc.
• Knowledge of KOIN/Hilt, CoRoutines, LiveData and Retrofit.
• Good at JUnit test case development & Automation verification.
• Good to have Experience in Android Application development that has both Java and C implementation.
• Good in Analytics and Communication

• Proven software development experience and ANDROID skills development
• Proven working experience in ANDROID app development and
• Have published at least one original ANDROID app
• Experience with ANDROID SDK
• Experience working with remote data via REST and JSON
• Experience with third-party libraries and APIs
• Working knowledge of the general mobile landscape, architectures, trends, and emerging technologies
• Experienced in SWIFT Language

• Design and build advanced applications for the Android platform
• Collaborate with cross-functional teams to define, design, and ship new features
• Work with outside data sources and APIs
• Unit-test code for robustness, including edge cases, usability, and general reliability
• Work on bug fixing and improving application performance
• Continuously discover, evaluate, and implement new technologies to maximize development efficiency

A Web Developer must have experience in the planning and the delivery of web applications across multiple platforms.

• Writing efficient code
• Creating websites/a website using standard HTML/CSS practices
• Working closely with webdesigners and programmers to produce the website
• Constant communication with other colleagues in the business to develop and  deploy their content – and ensuring there is a clear establishment of what can be created within what timeframe
• Researching different software programs, maintaining software documentation
• Implementing contingency plans in case the website goes down
• Maintaining and expanding/enhancing the website once built
• Managing a team might also be part of the job role
•  

Job qualifications and requirements

• HTML5/XHTML, CSS, JavaScript
• Server architecture
• Experience with server-side frameworks such as python/ ruby/php/Java/ ASP/ http://asp.net/">ASP.NET
• Experience with database systems such as SQL and Oracle
• AWS or BitBucket exp
• PHP, Laravel,(OpenCart, Prestshop, Magento -- Optional ), MY sql, Mongo DB,Node Js
• Should be able to write Rest API's