Inside Sales Executive

Roles and Responsibilities

Desired Candidate Profile

We are looking for a goal-oriented channel sales manager for winning, maintaining, and expanding all our partner relationships within the assigned territory.

Your role will include supporting the company’s ongoing sales and growth opportunities by providing channel sales support to a region or portfolio of assigned partners or customers.

You will also be required to work with the technical engineering team whenever a customer needs customized products or services.

Responsibilities

• Bring new partners on board and maintain relationships with existing partners.
• The Channel Sales Manager will be responsible for winning, onboarding, maintaining, and expanding relations with channel partners within an assigned territory.

• The Channel Sales Manager will be responsible for understanding the overall sales strategy and implementing the necessary tactics to grow sales revenue.

• The CM represents the entire range of company products and services to partners in order to achieve partner sales objectives.

• Understand customer and business needs to cross-sell and up-sell the company’s products.
• Coordinate with other department personnel such as the support team / warehouse /procurement team and management team to deliver and meet customer/ partner expectations.
• Act as a bridge for communication between the customers/ partners and the engineering team.
• Access, clarify and validate partner needs and performances at regular intervals and maintain a high partner satisfaction rate
• Coordinate with other sales channels to avoid any potential conflicts.
• Coordinate with partner sales personnel and maximize sales.
• Manage funnels, forecast, and seize sales opportunities.
• Drive and manage sales and marketing campaigns.

Requirements ,

• A minimum of 5 years of work experience.
• Electrical and Electronics degree.
• Thorough understanding of the Automation / Electronic industry.
• Exceptional communication skills.
• Flexible to travel to partner locations.
• Solution-oriented outlook.
• Ability to build lasting relationships.

We are looking "Associate" for Reputed Client @ Chennai Permanent Role.

Experience: 0 - 2 Yrs

Responsibilities:

• Handle up to two (2) Chat concurrent chats or one voice interaction(s) in an efficient or effective manner.

• Provide friendly and efficient service via chat or voice support to our customers regarding 

  - Order Status Queries

  - Promotional Assistance

  - Product Information

  - Site & App Navigation & Troubleshooting

  - Problem with Orders Received Queries

• Maintain a strong customer service focus – “Active communication” skills with ability to empathize with the customer and prioritize customer needs.

• Accurately log all handled chats and calls in the appropriate tools, as outlined in our case management process.

• Consistently achieve metric goals proactively and independently with minimal direction and support.

• Stay up to date with and follow on-going process, product, and policy changes.

• Ensure the privacy and security of Client and Sutherland information

• Build a culture of open and honest communication by offering and being open to receiving feedback.

• Promote the culture, values, and mission of Shutterfly and Sutherland and act as a messenger to brand and community.

Requirements:

• Excellent command of the English Language and communication skills

• Ability to type 35-40 words per minute

• Competently multi-task in a fast-paced environment

• Enjoys challenging learning experiences, views failures as a learning opportunity, flourishes in unfamiliar territory, and is a relentless learner.

• Ability to actively listen, understand and summarize with clarity and simplicity.

• Ability to build rapport and relate well to diverse global customers. Use tact to mediate high-tension situations.

• Must be available for a regular schedule of 40 hours a week, one that spans weekends and holidays, as our customers need us. Shifts may include evening or early morning hours.

• Ability to handle conflict, maintain composure, and be a settling influence in stressful situations.

• Genuinely care about people and are eager and ready to help under any circumstances.

• Can communicate with clarity, style, compassion, and purpose.

• Technical aptitude and the ability to pick up new technology quickly. 

Commvault is the world's most powerful backup and recovery software in the cloud and on any infrastructure, helping companies transform their data into a powerful strategic asset. Commvault data protection and information management solutions enable companies and organizations of all sizes, in all industries, to protect, access and share all of their data—anywhere and anytime. 

As an organization, we are committed to a great work culture that embraces our values and promotes professional growth. Our Vaulters are passionate innovators who work together to uncover new challenges that can be solved. We are proud that the focus of every vaulter is to drive our customers' businesses forward. We're all about getting the job done, and having FUN doing it. As vaulters we pride ourselves on transparency, integrity, and respect in everything that we do. 

NOW is the time to join a growing company with strong roots, where you can take on your next challenge. 

Job Description 

The Customer Support Associate - UNIX and DB works within a team of technical support professionals aimed at delivering technical solutions for Commvault’s customer base. This customer base has a wide range of technical ability and this role has no ceiling, you will own an issue from initial pick-up all the way to working with the development team on identifying a possible solution.  This position is part of our UNIX and DB group in our Customer Support Center. This is an excellent opportunity for innovative and collaborative technologists to join a global team that has led the industry in satisfaction seven years in a row. We offer innovative training, interesting colleagues, and the opportunity to grow with us. Our UNIX and DB Group is focused around but not limited to backups of Unix and Linux platforms and databases within the Commvault suite, this includes networking, troubleshooting, connectivity, name resolution and performance based issues on an OS and or hardware. We are a source of expertise for not just our customer base but also our partners and consultants on site. 

Why Commvault? 

You get the “Freedom to make an impact, together”. We thrive upon collaboration by designing our offices and cafes to spark conversation about work and fun. Although we hail from all walks of life and speak dozens of languages, we’re passionate about equality and integrity. We “go beyond” each and every day. 

We are looking for a Customer Support Associate with a genuine passion for all things tech to join our expert and super-friendly UNIX and DB team. 

Position Responsibilities include: 

Troubleshoot and resolve complex support problems 

Troubleshoot customer issues using remote desktop software 

Successfully interact through phone and email with customers as you solve their problems 

Dedication to the success and satisfaction of our customers 

Recreation of problems in house 

Root Cause Analysis and / or provision of examples of software bug 

Working independently and as a team to come up with the best solutions to a customer problem. 

Providing best-in-class phone based support for a variety of complex, time critical issues. 

Using and sharing your knowledge of a wide range of technologies 

Working remotely on enterprise level customers and dark sites 

Having the opportunity to build labs and simulators 

Ability to be involved in product BETA testing 

Contributing to our Solutions Engine and online forums 

Position Requirements include: 

At least 5+ years of technical/customer support experience 

Expert level knowledge of Unix-flavoured operating systems and its components. 

Strong understanding of Oracle , HANA and SAP databases, 

Good understanding of Unix/Linux clusters, with installing and configuring software. 

Solid understanding of Unix device management (tape and disk) 

Networking and troubleshooting connectivity, name resolution and performance based issues with Linux OS and/or hardware. 

Desirable to have exposure to storage arrays like NetApp, HDS 

Understanding backup theory and design.  Backup and data management fundamentals 

Previous experience with Commvault technologies is highly desirable as is other backup software such as Veritas, Symantec, Backup Exec, ShadowProtect, NetBackup, NetWorker, Avamar, VEEAM, or TSM is a plus 

Previous experience troubleshooting enterprise environments 

Strong customer relations skills. 

Strong multi-tasking and prioritization skills. 

Strong written and verbal communication skills. 

Excellent team player. 

Qualifications 

We value knowledge and curiosity, no matter whether you learnt it at university, through courses or by learning from others. 

Ideally a Bachelors Degree 

Preferred - OCP/OCA/OCM, Red Hat – RHCSA, RHCE 

Dear Candidate,,        

Greetings of the day!

As discussed, Please find the below job description.

Job Title           :            Hadoop developer

Experience      :            3+ years

Job Location   :            New Delhi

Job type           :            Permanent

Knowledge and Skills Required:

Brief Skills:

Hadoop, Spark, Scala and Spark SQL

Main Skills:

1. Strong experience in Hadoop development
2. Experience in Spark
3. Experience in Scala
4. Experience in Spark SQL

Why OTSi!

Working with OTSi gives you the assurance of a successful, fast-paced career.

Exposure to infinite opportunities to learn and grow, familiarization with cutting-edge technologies, cross-domain experience and a harmonious environment are some of the prime attractions for a career-driven workforce.

Join us today, as we assure you 2000+ friends and a great career; Happiness begins at a great workplace..!

Feel free to refer this opportunity to your friends and associates.

About OTSI: (CMMI Level 3): Founded in 1999 and headquartered in Overland Park, Kansas, OTSI offers global reach and local delivery to companies of all sizes, from start-ups to Fortune 500s. Through offices across the US and around the world, we provide universal access to exceptional talent and innovative solutions in a variety of delivery models to reduce overall risk while optimizing outcomes & enabling our customers to thrive in a global economy.http://otsi-usa.com/?page_id=2806">
OTSI's global presence, scalable and sustainable world-class infrastructure, business continuity processes, ISO 9001:2000, CMMI 3 certifications makes us a preferred service provider for our clients. OTSI has the expertise in different technologies enhanced by our http://otsi-usa.com/?page_id=2933">partnerships and alliances with industry giants like HP, Microsoft, IBM, Oracle, and SAP and others. Highly repetitive local company with a proven success of serving the UAE Government IT needs is seeking to attract, employ and develop people with exceptional skills who want to make a difference in a challenging environment.Object Technology Solutions India Pvt Ltd is a leading Global Information Technology (IT) Services and Solutions company offering a wide array of Solutions for a range of key Verticals. The company is headquartered in Overland Park, Kansas, and has a strong presence in US, Europe and Asia-Pacific with a Global Delivery Center based in India. OTSI offers a broad range of IT application solutions and services including; e-Business solutions, Enterprise Resource Planning (ERP) implementation and Post Implementation Support, Application development, Application Maintenance, Software customizations services.

OTSI Partners & Practices

• SAP Partner
• Microsoft Silver Partner
• Oracle Gold Partner
• Microsoft CoE
• DevOps Consulting
• Cloud
• Mobile & IoT
• Digital Transformation
• Big data & Analytics
• Testing Solutions

OTSI Honor’s & Awards:

• #91 in Inc.5000 .
• Fastest growing IT Companies in Inc.5000…