We are looking for a dynamic Social Media Designer to be responsible for designing and posting original content on online platforms. The responsibilities of a Social Media Designer include posting content on social media, designing graphic material, and attracting consumers via social media.
To be successful as a Social Media Designer, you should be highly motivated, creative, and possess solid knowledge of marketing competencies. Ultimately, a top-notch Social Media Designer should be computer literate, highly organized, and able to work with little direction.
Responsibilities:
- Producing content to be posted online.
- Increasing traffic and appealing to target audiences.
- Creating posts, pages, and applications to attract customers.
- Using programming skills to build pages and applications.
- Measuring key performance indicators.
Requirements:
- Degree in Graphic Design or Computer Sciences.
- Good communication skills.
- Creativity and Graphic Design skills.
- Proficiency in Marketing disciplines.
- Must be self-motivated.
- Be able to produce original ideas.
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About InEvolution:
Founded in 2009, InEvolution is a dynamic and evolving firm specializing in back-office, operations, and customer support services. We are a globally oriented team committed to delivering quality services with cost efficiency.
Our ethos is to constantly adapt to the changing needs of the industry, effectively serving as an extension of our clients' teams. We specialize in alleviating operational burdens from organizational leaders, allowing them to focus on growth.
Our expertise spans across 24/7 client support, advanced technology utilization, proficient data management, and providing certified solutions. Our services include data hygiene, GDPR compliance, e-commerce campaign configuration, order management, reporting, sales support, and comprehensive customer support across various platforms. With our diverse experience in multiple business sectors, we offer robust solutions that cater to the unique needs of our clients.
Our Commitment:
We value diversity and are committed to creating an inclusive environment for all employees. We encourage candidates of all backgrounds to apply.
Primary Customer-Facing Responsibilities:
- Handle technical service and support tickets efficiently, acting as the first point of contact over chat, email, and phone support.
- Proactively communicate with customers regarding post-purchase support, including order activation, troubleshooting error issues, etc.
- Utilize the ticketing and live chat support systems to ensure prompt and effective resolution of customer queries.
Benefits:
- Work-from-home flexibility.
- Career advancement opportunities and professional development support.
- Supportive and collaborative team environment.
Key Responsibilities:
Case Analysis and Critical Thinking:
- Develop comprehensive knowledge of client products and the ticketing and chat systems.
- Investigate and understand user issues using effective probing techniques.
Problem Solving:
- Provide accurate information and solutions for client software products or services.
- Offer alternative solutions when necessary and guide users through the resolution process.
Post-Resolution Follow-Up:
- Ensure customer satisfaction by following up and updating customer status before case closure.
Client and Operational Responsibilities:
- Coordinate with team leads and managers for guidance on escalated cases.
- Record detailed events and problem resolutions in system logs.
- Forward customer feedback and suggestions to the relevant internal teams.
- Propose process and knowledge resource improvements.
- Participate actively in team meetings and maintain effective communication with internal teams.
- Report to client leads and managers as required.
Requirements:
- Experience in help desk and software product technical support.
- Tech-savvy with knowledge of computer operating systems, software, and hardware.
- Excellent written and verbal communication skills in English.
- Degree in a relevant field preferred.
- Proficiency with Microsoft Office, Google Sheets, and other business software.
- Own a desktop/laptop with a stable internet connection.
- Demonstrated proactive, learning-oriented approach with a focus on continuous process improvement.
Additional Information:
- This is a fully remote position with a 5-day work week.
- The position requires approximately 9 hours of work per weekday.
- Opportunity for long-term growth and additional responsibilities within the organization.
Hiring Process
1. Resume Fitment:
Begin your journey with us by submitting your resume and a cover letter. Your cover letter should highlight your relevant experience and explain why you're the ideal candidate for the Software Support Analyst role. We use an advanced Application Tracking System (ATS) to ensure your skills and experience are aligned with our requirements. Only the most suitable candidates will be shortlisted for the next stage.
2. Phone Screening:
If your profile resonates with our needs, you'll be invited to a phone screening. This is a great opportunity for us to learn more about you and for you to ask preliminary questions about the role and our company. We'll discuss your communication skills, technical understanding, and other essentials like availability and salary expectations.
3. Virtual Interview-1 with InEvolution:
Following a successful phone screen, you'll proceed to a virtual interview with our InEvolution team. This interview is crucial for assessing your fit within our company culture, as well as your communication and problem-solving skills. We'll delve deeper into your technical expertise and experience, involving key stakeholders to gain a comprehensive view of your potential in our team.
4. Written Assessment:
Showcase your technical prowess and customer service skills with our written assessment. Designed to mirror real-life challenges, this assessment is your chance to demonstrate how you would handle situations you’re likely to encounter in the role. The assessment is timed to ensure authenticity and effectiveness.
5. Virtual Interview-2: Technical Round with Client:
Excel in the written assessment, and you'll find yourself in our technical round. This is where your technical skills will be thoroughly evaluated through practical problem-solving tasks and technical queries. It’s your opportunity to impress us with your practical knowledge and application in a customer support context.
6. Offer:
The final stage! If you've shone through the interviews and assessments, we'll extend an offer to join our team. This includes a comprehensive onboarding process where you'll be acquainted with our company policies, tools, and the specifics of your role. We ensure you're well-prepared to start your journey with InEvolution.
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Responsibilities
- Learn or know Monkey X and integrate your existing game development knowledge into the codebase.
- Help mentor and direct other developers on the team
- Become the right hand of the lead developer and offer assistance as needed
Requirements
- Unity, Cocos2d, Flixel, Arcade, Pygame, Phaser, or other game framework experience.
- The ability and comfort to learn new languages and frameworks quickly
- At least one shipped game, portfolios of games welcome
- C#, Java, http://vb.net/">VB.NET, Objective C, C++, or other object oriented programming language and OOP experience required.
- Knowledge of Design Patterns
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Responsibilities
- Understanding the business requirements so as to formulate the problems to solve and restrict the slice of data to be explored.
- Collecting data from various sources.
- Performing cleansing, processing, and validation on the data subject to analyze, in order to ensure its quality.
- Exploring and visualizing data.
- Performing statistical analysis and experiments to derive business insights.
- Clearly communicating the findings from the analysis to turn information into something actionable through reports, dashboards, and/or presentations.
- Preparing business dashboards for teams to add transparency in the process and uncover bottlenecks
- Conceive and prepare product dashboards to highlight transparently the user journey on the BitClass platform and outline bottlenecks/wins in the same.
Skills
- Experience solving problems in the project’s business domain.
- Experience with data integration from multiple sources
- Proficiency in at least one query language, especially SQL.
- Working experience with NoSQL databases, such as MongoDB and Elasticsearch.
- Working experience with popular statistical and machine learning techniques, such as clustering, linear regression, KNN, decision trees, etc.
- Good scripting skills using Python, R or any other relevant language
- Proficiency in at least one data visualization tool, such as Matplotlib, Plotly, D3.js, ggplot, etc.
- Great communication skills.
To ensure success as a Node.js developer, you should possess extensive knowledge of Node.Js based services and experience in a similar role. An accomplished Node.js developer will be someone whose expertise results in the stable, fast, and secure exchange of data between servers and end-users.
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Typito is an online self-serve video design tool used by marketing teams and digital journalists to publish engaging videos for social media. With more than 200,000 videos created using the platform over the last 2 years, Typito is the smallest team that was featured in https://www.g2.com/best-software-companies/india" target="_blank">G2’s Top SaaS companies from India.
We strive to build a workplace that helps everyone nurture a growth mindset and here's what our https://www.glassdoor.co.in/Reviews/Typito-Reviews-E4837925.htm" target="_blank">Glassdoor reviews say. You can learn more about https://typito.com/blog/thing-called-culture-typito/" target="_blank">our culture here and http://blog.typito.com/why-we-are-building-typito/" target="_blank">here's why we are building Typito.
If all of this looks exciting, please continue reading.
We are looking for a Senior Frontend Engineer with more than 3 years of experience on any specific front-end stack like Angular/Backbone/React or equivalent and some exposure to graphic systems and WebGL. We are keen on working with people who are passionate about product UX/UI and the role that plays in delighting the end user. It’s also important to have a strong urge to identify, learn, embrace and incorporate any new tech (responsibly) that's needed to solve our problem better.
Product Engineering ownership - he/she would be expected to work closely with Product and Marketing teams on Typito’s product initiatives (think challenges like in a Figma for video). Engineering feature development and Product release / deployments would be part of the ownership.
- 3 years experience
- Strong in : HTML/JS/CSS
- Experience with any particular front-end stack like React or equivalent frameworks
- Front-End experience with and without frameworks
- Experience working on front-end graphic systems including canvas, SVG, webGL is a bonus
- Experience working on timeline based animations is a bonus
Responsibilities:
- Strong Technical Chops: You should know how to build highly scalable, robust, and fault-tolerant services that support our unique rate-of-growth requirements.
- You should be on top of the latest architectural trends.
- Fast Learners: We are looking for folks who thrive on new technologies and don't believe in one-size-fit all solutions.
- You should be able to adapt easily to meet the needs of our massive growth and rapidly evolving business environment.
- You understand requirements beyond the written word.
- Whether you're working on an API used by other developers, an internal tool consumed by our operation teams, or a feature used by millions of customers, your attention to details leads to a delightful user experience.
Requirements:
- Strong knowledge of MySQL, NoSQL, PostgreSQL, ElasticSearch.
- Experience in Java and web technologies.
- Experience in any one scripting language like Python.
- Hands-on experience with systems that are asynchronous, RESTful and demand concurrency.
- Knowledge of best software engineering practices for all stages of software development life cycle, including coding standards, code reviews, testing and deployment.
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Build large scale web applications with Single Page Applications (SPA) architecture.
Experience to develop MV(C) based front end frameworks.
Experience with JavaScript, HTML, CSS.
Experience with JavaScript frameworks like Angular, preferably React.JS.
Good understanding of asynchronous request handling, partial page updates, AJAX and Redux.
Proficient with Chrome Developer Tools.
Additional Preferred Qualifications
Experience in Restful API services.
Experience in using performance, analytics and UX tools.
Experience with pull request process and contributing to OSS on github.com.
Experience with unit testing frameworks Mocha and Chai.
Experience with Jenkins.
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