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Implementation & Support Consultant

Implementation & Support Consultant at TechPartners Consulting Services Private Limited · Mumbai · 3 - 8 years · ₹5L - ₹8L / yr · Profitable · Posted 5 Aug 2021

TechPartners Consulting Services Private Limited's logo

Implementation & Support Consultant

Anitharaj Enling's profile picture
Posted by Anitharaj Enling
3 - 8 yrs
₹5L - ₹8L / yr
Mumbai
Skills
Implementation
Shell Scripting
SQL server
SQL
Banking software
Reconciliation
Payment card industry

Skill Requirement:

  • People working on implementation/support/development of enterprise reconciliations/cash & liquidity management/payment or core banking software in banks and financial institutions is a must
  • Strong technical skills in MS SQL, PL/SQL, SQL Loader, Stored Procedures, (Reporting Service and Integration Service) is a must
  • Expertise of any or all of these core areas (Payment systems, ATM, Credit Card, Cash & liquidity, Core Banking, Securities, Confirmations) is a must
  • Solid analytical and technical skills with regard to Transaction Lifecycle Management and Fintech software applications
  • Client facing experience and experience with international customers strongly preferred
  • Self-motivating, able to assume responsibility and work autonomously in a professional manner
  • Willingness to travel upto 60 percent
  • Willing to join within 30-45 days
  • Good organizational skills including the ability to meet deadlines

 

Broad Job Responsibilities:

  • During the first year, focus will be on consultant’s training on the product (technical and functional capabilities) along with handling product support related activities.
  • Once the consultant has demonstrated sound capabilities and understanding of the product and its functions, he/she will be engaged in implementation related activities.
  • Implementation Consultants help ensure that Transaction Lifecycle Management software applications are implemented and configured in accordance with standard business processes and meet client requirements.
  • Consultants work directly with our clients mostly banks and financial institutions and provide guidance, make suggestions on how to best implement the software to provide the most value.
  • Implementation Consultants work with Project Managers and other functional departments during the implementation and configuration of software applications,
  • Define, develop, and document business requirements to ensure customer needs are captured and delivered
  • Author specifications based upon client requirements, including functional test cases, for use in configuring and developing solutions during implementation as well as in custom integrations with other products.
  • Build productive customer relationships and take responsibility for customer satisfaction.
  • Work independently to complete tasks on time and collaborate with others as part of a team.
  • Maintain project deliverables and documentation that can be recreated and leveraged as intellectual capital.
  • Support custom integrations to ensure final product meets customer requirements
  • Support customer during user acceptance testing cycle by resolving issues, answering questions, and guiding them through the process
  • Provide written and verbal status reports to management on project status
  • Participate in internal initiatives, e.g., process improvement, product improvement, and identifying best practices
  • Own a customer facing project

 

Additional Skills Preferred:

  • Knowledge on technical skills like C, C++, Python Scripting, Web services would be an added advantage
  • Familiarity on Shell scripting would be an advantage
  • Knowledge on Scripting such as Perl is preferred.

 

Personal Characteristics:

  • Excellent interpersonal, oral and written communication skills.
  • Commitment to own personal development
  • Self-motivated, approachable, patient and reliable
  • Ability to work in a multi-cultural environment

 

Benefits:

  • Excellent opportunity to hone banking process knowledge along with technical skills
  • Opportunity to work with a global banking product
  • Excellent career growth prospects
  • Opportunities to travel

 

Educational Qualification:

  • Bachelor’s degree is a must

 
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About TechPartners Consulting Services Private Limited

Founded :
2011
Type :
Services
Size :
20-100
Stage :
Profitable

About

TechPartners Consulting Services is a global IT solutions and Services Company with offices in Dubai, Mumbai and Bangalore.
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Connect with the team

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Anitharaj Enling
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Nishi Shisodia

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