E-mail Marketing Executive

ROLES AND RESPONSIBILITIES:

As an Associate Manager - Customer Success, you are someone who comes with2-3 years of Account Management/Business Development/ problem solving / hustling experience in a high growth internet startup/ technology company. As a technically savvy and results-driven Customer Success Manager, your primary focus will be driving revenue growth, reducing churn, enhancing product value, and supporting pre-sales activities. The ideal candidate should possess excellent relationship-building skills, a strong technical background, and a drive for achieving results.

• Serve as the primary point of contact and trusted advisor for assigned clients, ensuring exceptional customer service and satisfaction.
• Proactively engage with clients to understand their business objectives, monetization goals, and challenges, and provide strategic recommendations to achieve optimal results.
• Collaborate closely with internal teams, including Sales, Product, and Operations, to coordinate seamless onboarding, implementation, and ongoing support for clients.
• Conduct regular performance reviews and analysis of client monetization stack, identifying areas for improvement and developing optimization strategies.
• Monitor key performance metrics and provide timely reports and insights to clients, highlighting advertising performance, trends, and opportunities for growth.
• Deliver product demos and educate clients on best practices, new features, and industry trends to maximize their utilization and success with our platform solutions.
• Resolve client inquiries, concerns, and issues promptly and effectively, escalating to the appropriate teams when necessary.
• Support pre-sales activities, including conducting product demonstrations, presenting technical information, and addressing client inquiries and concerns.
• Stay up to date with industry trends, competitive landscape, and emerging technologies in the ad tech space to provide valuable insights and recommendations to clients.

IDEAL CANDIDATE:

• 2-5 years of experience on the internet/technology industry (mandatory)
• B.E / B.Tech (IT / CSE / ECE) along with an MBA degree (highly preferred)
• Excellent relationship-building skills with the ability to establish trust, foster positive business relationships and credibility with clients.
• Strong technical background with a solid understanding of software products and the ability to quickly grasp new technologies.
• Accountability and personal organisation are essential
• Experience in managing a diverse group and training each according to company standards
• Strong problem-solving and analytical skills with a focus on results and driving revenue growth.
• Outstanding communication and presentation skills, with the ability to convey complex concepts in a clear and concise manner.
• Self-motivated and proactive mindset with the ability to work independently and as part of a team.
• Experience in the tech industry or a related field is highly desirable.

PERKS, BENEFITS AND WORK CULTURE:

• Flexible work hours and leaves
• Salary advance
• Maternity/Paternity leave benefits & adoption assistance
• Butler & Concierge services
• Team Off sites & Celebrations

BEYOND WORK:

• Insurance benefits for you and family
• Interest-free loans
• Gift vouchers for special moments
• Fully-equipped Gym
• Education Sponsorship Programs

Responsibilities:

 Ensure product delivery is fast, low-cost and sustainable.

 Take responsibility from development to customer support.

 Research and implement things wherever needed, improve efficiency using

automation, and methods like test driven development.

 Setting up events for user, performance and error analytics.

 Participate in product and design ideation, collaborate with the team to

implement high-quality features.

Skills & Qualifications

 2 years of experience in software development preferably B2C experience.

 Experience in React native, Javascript.

 Experience with popular React workflows (such as Flux or Redux).

 Familiarity with newer specifications of ECMAScript (ES6 & ES5 ).

 Familiarity with RESTful APIs.

 Experience in working with the MERN stack or similar frameworks

Responsibilities:

• Your primary focus will be developing interactive Vue js applications.
• You will ensure that you produce robust, secure, modular, and maintainable code.
• You will coordinate with other team members, including backend developers and UX/UI designers.
• Developing web applications using Vue.js
• Building modular and reusable components and libraries
• Optimising your application for performance

Requirements:

Frontend:

• Proficient with the JavaScript language and its modern ES6+ syntax and features
• Proficient with Vue.js/React framework and its core principles such as components, reactivity, and the virtual DOM
• Familiarity with the Vue.js or React ecosystem, including Vue CLI, Vuex, Vue Router, and Nuxt.js
• Good understanding of HTML5 and CSS3, including Sass
• Understanding of server-side rendering and its benefits and use cases
• Ability to write efficient, secure, well-documented, and clean JavaScript code
• Experience with both consuming and designing RESTful APIs

Backend:

• Experience as a Python Developer for 2+ years
• Expertise in Python framework Django/Flask, creating & use REST API, object-relational mapping (ORM)
• Experience in AWS, GIT, CI/CD Pipelines, and unit testing

Interested candidates are requested to email their resumes with the subject line "Application for [Job Title]".

Only applications received via email will be reviewed. Applications through other channels will not be considered.

Overview

Adesso India specialises in optimization of core business processes for organizations. Our focus is on providing state-of-the-art solutions that streamline operations and elevate productivity to new heights.

Comprised of a team of industry experts and experienced technology professionals, we ensure that our software development and implementations are reliable, robust, and seamlessly integrated with the latest technologies. By leveraging our extensive knowledge and skills, we empower businesses to achieve their objectives efficiently and effectively.

Job Description

We are looking for a skilled and experienced Senior Frontend Developer specializing in Vue.js to join our team. In this role, you will be responsible for designing and implementing user interfaces that enhance our customer experience. Your contributions will play a critical role in driving the success of our projects by creating dynamic, intuitive, and responsive web applications.

Responsibilities:

Develop, maintain, and enhance web applications using Vue.js to create seamless, user-friendly experiences.

Collaborate with cross-functional teams, including UX/UI designers, product managers, and backend developers, to deliver high-quality products.

Write clean, maintainable, and scalable code while adhering to best practices in frontend development.

Perform code reviews, optimize application performance, and debug issues for a smooth user experience.

Stay updated on the latest Vue.js features and web development trends to bring innovative ideas to the team.

Requirements:

Minimum of 5 years of experience in frontend development with a strong focus on Vue.js.

Minimum of 1 year of experience in development with TypeScript

Expertise in JavaScript, HTML5, CSS3, and responsive web design.

Proficient in Vue.js and Vuex, with experience in RESTful APIs and component-based development.

Familiarity with modern development tools and workflows (e.g., Git, Webpack, npm).

Excellent verbal and written communication skills to work effectively with team members and stakeholders.

Nice-to-Have:

Experience with accessibility.

Experience in regulated IT environments, preferably banks or insurance companies (financial institutions).

Knowledge of agile methodologies and working in cross-functional, collaborative teams.

Skills & Requirements

Vue.js, Vuex, TypeScript, JavaScript, HTML5, CSS3, Responsive Web Design, RESTful APIs, Component-Based Development, Git, Webpack, npm, Code Reviews, Performance Optimization, Debugging, UX/UI Collaboration, Agile Methodologies, Accessibility, Regulated IT Environments, Financial Institutions, Cross-Functional Teamwork, Communication Skills.

Job Role:

• Build pixel-perfect, buttery smooth UIs across both mobile platforms.

• Leverage native APIs for deep integrations with both platforms.
• Diagnose and fix bugs and performance bottlenecks for performance that feels native.

• Maintain and write clean code to ensure the product is of the highest quality.

• Understanding of sourcing through databases and social media, specially LinkedIn.
• Headhunting- identifying and approaching suitable candidates who may already be in work
• Craft recruiting emails to attract passive candidates
• Knowledge of employer branding techniques.

• Creating recruiting strategies to attract candidates
• Sales/Customer service skills to create and post job advertisements on social media, website, newspapers etc.

• Using sales, business development, marketing techniques and networking to attract business from client companies
• Evaluate resumes and applications and matching them with vacancies at client companies.
• Collaborate with clients to identify future hiring needs

• Experience using applicant tracking and recruitment marketing software.
• Assessing, screening applications and resumes
• Interview candidates (via phone, video and in-person)
• Preparing CVs and correspondence to forward to clients, regarding suitable applicants.
• Requesting references and checking the suitability of applicants before submitting their details to the client
• Organising interviews for candidates as requested by the client, and finally creating a shortlist of candidates for the clients.
• Send job offer emails and answer queries about responsibilities, compensation and benefits
• Negotiating salary and other arrangements with client and candidate.
• Offering advice to both clients and candidates on pay rates, agreements, training and career progression
• Building long term relationships with clients and candidates.
• Reviewing recruitment policies to ensure effectiveness of selection techniques and recruitment programmes

• Years of Relevant Experience- 5+ Years of proven experience in recruiting.
• Education & Work experience** - Relevant degree in HR Management. Additional HR trainings will be a plus. Experienced in sourcing techniques.
• Software and Applications- Tech savvy with outstanding knowledge of MS Office; HRIS / HRMS (e.g. Zoho), ATS, Ticketing System.

• Excellent communication (verbal & written), interpersonal and consulting skills
• Sound judgement to recognise and strive to meet client's hiring needs.
• Ability to meet targets and deadlines.
• Confident, pleasant personality, ambitious, self motivated, organised with leadership and management skills.