Visual & Communication Designer

About the Role As a Quality Analyst / Quality Controller - Call Audit, you will be responsible for monitoring and evaluating the quality of customer interactions to ensure adherence to set standards, improve service delivery, and support overall customer satisfaction goals.

Key Responsibilities

• Call Auditing: Listen to live and recorded calls to assess the quality of customer service and ensure compliance with internal standards.

• Quality Evaluation: Analyze calls using defined parameters such as communication skills, product knowledge, script adherence, issue resolution, and policy compliance.

• Feedback & Coaching: Share constructive feedback with customer service agents to improve individual and team performance.

• Reporting: Maintain detailed records of audit findings, trends, and improvement areas. Generate timely reports for leadership review.

• Process Improvements: Collaborate with internal teams to propose and implement process enhancements for better customer interactions.

Job Responsibilities:

• Experience selling IT / software services and consulting services to US market.
• Lead Generation penetrate and establish initial contact and gather information.
• Ability to identify the decision maker and be comfortable calling and dealing with both business and technical executives and managers.
• Proven experience in delivering sales growth via targeting new verticals, sourcing contacts, developing messaging and delivering structured sales campaigns.
• Possess high energy and enthusiasm, and the ability to maintain consistent levels of activity to achieve calling and lead generation quotas.
• Possess professional business telephone communication skills, and excellent verbal, written and interpersonal communication skills.
• Willingness to work in US time zone.
• Meet or exceed targets for both prospecting and generating qualified leads.
• Be self-motivated, and have the ability to organize and prioritize work independently with minimal supervision.

Location: Bangalore-HSR Layout (Onsite)

Work Timing: US Shift (5:30 PM IST – 2:30 AM IST)

Mandatory Skills: IT product/Services sales experience for the US market.

Position: Business Developer

Experience: Freshers

Location: On-site

Department: Sales & Business Development

Overview:

We are seeking a motivated and results-driven Business Developer to identify new business opportunities, build long-term client relationships, and drive revenue growth. The ideal candidate should have strong communication skills, a strategic mindset, and the ability to thrive in a fast-paced environment. Experience in sports, fitness, SaaS, technology, or partnerships is a plus.

Required Skills & Qualifications:

Bachelor’s degree in Business, Marketing, Sports Management, or related field.

Fresher to 3 years of experience in Business Development, Sales, Partnerships, or Account Management.

Strong communication, negotiation, and presentation skills.

Proven track record of meeting or exceeding sales targets.

Ability to build rapport quickly and work collaboratively with cross-functional teams.

Strong analytical and problem-solving abilities.

Persistence, resilience, and a high-performance mindset.

Preferred (Good to Have):

Experience in sports, fitness, sports-tech, SaaS, or B2B environments.

Existing network within sports organizations, corporates, or educational institutions.

Knowledge of lead generation automation tools.

Ability to pitch to senior stakeholders and decision-makers.

Key Competencies:

Result-Oriented

Strategic Thinking

Relationship Building

Market Awareness

Objection Handling

Time & Pipeline Management

About us: At myEZcare, we provide a complete enterprise end-to-end solution for B2B providers helping and providing care to seniors and children with behavioural health issues. We believe innovation and technology is the only way to improve the quality of care and contribute our help and support to the companies involved in this noble journey of caring and giving.

We are a Software as a service provider, with an emphasis on developing advanced solutions using cutting-edge technology and bringing innovation to changing lives. We are hiring for multiple positions for expansion in the global market.

Roles and Responsibilities :

• Evaluating business processes, anticipating requirements, uncovering areas for improvement, and developing and implementing solutions.
• Leading ongoing reviews of business processes and developing optimization strategies.
• Staying up-to-date on the latest processes and IT advancements to automate and modernize systems.
• Excellent verbal and written communication skills in English are a must.
• Conducting meetings and presentations to share ideas and findings.
• Performing requirements analysis.
• Documenting and communicating the results of your efforts.
• Effectively communicate your insights and plans to cross-functional team members and management.
• Establish the development processes and audit and guide the team to follow the standards.
• Working closely with clients, technicians, and managerial staff.
• Providing leadership, training, coaching, and guidance to junior staff.
• Allocating resources and maintaining cost efficiency.
• Ensuring solutions meet business needs and requirements
• Prioritizing initiatives based on business needs and requirements
• Managing competing resources and priorities.

Desired Candidate Profile: A .NET Fullstack Developer with at least 5 years of experience, who thrives on challenges. In this position, you will be responsible for creating high-quality testable code and working with Analysts and Designers to analyze customer requirements. We are looking for individuals who can think out of the box and do not hesitate to go above and beyond to keep up with a fast-paced environment. To succeed in this role you should have a natural analytical way of thinking and be able to come up with creative solutions.

• Proficient in the following technologies: .Net Core, Angular JS, NodeJS, ASPNet MVC, JQuery, AJAX, Webservices/API, SQL Server.
• Proficient in AngularJS is a must.
• Excellent skill in writing queries and SQL Development.
• Experience in Scrum and agile methodologies.
• Exceptional analytical and conceptual thinking skills.
• Preferably prior experience with CI/CD automation and Jenkins.
• Prior experience in working with multi-tenant nested architecture and Microservices.
• Prior experience in working with product development for Healthcare applications based on US healthcare preferred

Perks and Benefits

• Health Insurance
• Remote work

Role Overview 

As a Senior Backend Engineer, you will be working closely with our core team in building products from  scratch into large-scale platforms and solving business problems leveraging new and innovative  technology. More than anything, we are looking for engineers that are eager to learn and build a  meaningful company. We are a small team and encourage engineers to wear many hats 

Responsibilities  

• Design and build highly reliable and performant applications that deliver a great user experience.
• Own large technical deliverables and execute in a structured manner.
• Take the accountability of the overall health of the applications you build.
• Platformize components as libraries, utilities and promote reuse.
• Be able to conceptualize and develop prototypes quickly

Skills & Requirements

      ▪ Work Experience between 2 to 6  years in large scale applications with desire to work  in fast paced startups  

▪ Experience/Knowledge of Node.JS, Express .JS, AWS, MongoDB.

      Deep understanding of your tools: Languages, frameworks, systems.

• 2 to 4 years experience in MERN stack
• Good problem-solving technique
• Knowledge of AWS ecosystem is a plus
• Experience in FinTech is a big plus

Position: Big Data Engineer

What You'll Do

Punchh is seeking to hire Big Data Engineer at either a senior or tech lead level. Reporting to the Director of Big Data, he/she will play a critical role in leading Punchh’s big data innovations. By leveraging prior industrial experience in big data, he/she will help create cutting-edge data and analytics products for Punchh’s business partners.

This role requires close collaborations with data, engineering, and product organizations. His/her job functions include

• Work with large data sets and implement sophisticated data pipelines with both structured and structured data.
• Collaborate with stakeholders to design scalable solutions.
• Manage and optimize our internal data pipeline that supports marketing, customer success and data science to name a few.
• A technical leader of Punchh’s big data platform that supports AI and BI products.
• Work with infra and operations team to monitor and optimize existing infrastructure 
• Occasional business travels are required.

What You'll Need

• 5+ years of experience as a Big Data engineering professional, developing scalable big data solutions.
• Advanced degree in computer science, engineering or other related fields.
• Demonstrated strength in data modeling, data warehousing and SQL.
• Extensive knowledge with cloud technologies, e.g. AWS and Azure.
• Excellent software engineering background. High familiarity with software development life cycle. Familiarity with GitHub/Airflow.
• Advanced knowledge of big data technologies, such as programming language (Python, Java), relational (Postgres, mysql), NoSQL (Mongodb), Hadoop (EMR) and streaming (Kafka, Spark).
• Strong problem solving skills with demonstrated rigor in building and maintaining a complex data pipeline.
• Exceptional communication skills and ability to articulate a complex concept with thoughtful, actionable recommendations.

About OneAssist
OneAssist is founded with a vision to provide a ubiquitous platform for assistance & protection services to customers.

A leader in Assistance and Protection products across Home Appliances, Personal Electronics, Physical and Mobile Wallets, OneAssist is a Technology-led organization. It has created a horizontal Assitance and Protection platform powered by Technology, Analytics and Data Science.

OneAssist wants to provide consumers the convenience of availing assistance and protection products through digital touch points- Mobile App, website, Voice and chat.

Founded in 2011, OneAssist has been well funded by Marquee investors, Sequoia Capital, Lightspeed Venture Partners, Assurant Solutions and Trifecta Capital with total cumulative funding of $33.2 Million. The latest Series C funding of &17.5 Million was raised in 2017.

Some of our significant partnerships are with Airtel, HDFC, HomeCredit, Pinelabs, InstaCash and more.

https://www.linkedin.com/company/oneassist-consumer-solutions/about/">https://www.linkedin.com/company/oneassist-consumer-solutions/about/
https://www.oneassist.in">https://www.oneassist.in

Job Description:

• Write maintainable/scalable/efficient code.
• Design and architect technical solutions for the developer community at OneAssist Work in a cross-functional team, collaborating with peers during the entire SDLC.
• Follow coding standards, code reviews etc. Follow scrum sprint cycles and commitment to deadlines.

Traits we are looking for in you: 3+ years experience developing large scale customer facing internet systems Strong problem-solving skills.

• Hands-on experience in coding capability in desired technology Solid experience in Java/J2EE frameworks such as Spring, Spring Boot, Spring Cloud, Hibernate.
• Strong Experience with Microservices, RESTful Web services, OOPs concepts.
• Nice to have knowledge of Docker, Kubernetes, Jenkins and CI/CD Knowledge
• Strong background in designing or extending existing test frameworks such as Junit Experience with version control systems such as Git. Good understanding of application security (authentication, authorization, web security etc.)