Sr. SEO Specialist

ABOUT THE ROLE:

As the Business Head, you will be a critical member of the senior leadership team, directly influencing the overall success and strategic direction of TartanHQ. You will be the driving force behind our revenue generation engine, formulating and executing comprehensive go-to-market strategies, leading all sales and marketing initiatives, cultivating strong and lasting relationships with our diverse clientele, and ultimately achieving ambitious revenue targets. This role demands a strategic thinker with a strong execution mindset, exceptional leadership capabilities, and a deep understanding of the [SaaS/Fintech/Banking] landscape. You will be empowered to build and lead a high-performing team and will play a key role in fostering a customer-centric culture within the organization.

Key Responsibilities:

1. Business Development and Strategic Partnerships:

• Identify and pursue new business opportunities: Proactively identify and qualify potential enterprise, startup, and mid-stage clients across relevant industries. This includes conducting thorough market research, identifying key target accounts, and developing tailored outreach strategies.
• Develop and execute strategic partnership initiatives: Identify, cultivate, and manage strategic partnerships with complementary businesses, technology providers, and industry influencers to expand market reach and create synergistic opportunities.
• Build and maintain strong relationships with key decision-makers and stakeholders: Establish and nurture long-term relationships with C-level executives, procurement leaders, and other key stakeholders within target client organizations. This involves consistent communication, understanding their business needs, and positioning TartanHQ as a trusted advisor.
• Lead the end-to-end sales cycle: Take ownership of the sales process from initial contact and qualification through presentations, negotiations, proposal development, and contract closure.
• Negotiate and close complex deals: Skilfully negotiate terms and conditions to achieve mutually beneficial agreements that drive significant revenue growth for TartanHQ.
• Develop and manage a robust sales pipeline: Build and maintain a healthy and predictable sales pipeline, accurately forecasting revenue and providing regular updates to the senior leadership team.
• Represent TartanHQ at industry events and conferences: Act as a company spokesperson, building brand awareness and generating leads through active participation in relevant industry events, conferences, and networking opportunities.

2. Sales and Marketing Strategy & Execution:

• Develop and execute a comprehensive go-to-market strategy: Define target markets, ideal customer profiles, value propositions, and effective channels to achieve ambitious growth objectives.
• Formulate and implement effective sales strategies: Develop and refine sales processes, methodologies, and tools to optimize sales effectiveness and efficiency. This includes defining sales targets, territories, and incentive structures.
• Develop and oversee the execution of integrated marketing strategies: Collaborate with the marketing team (or lead marketing efforts directly initially) to develop and implement impactful marketing campaigns across various channels (digital marketing, content marketing, social media, public relations, etc.) to build brand awareness, generate leads, and support sales efforts.
• Oversee and guide the sales and marketing team: Provide clear direction, set performance expectations, and offer ongoing coaching and support to the sales and marketing teams to ensure they achieve their individual and collective goals.
• Analyse market trends and competitive landscapes: Conduct in-depth market research to identify emerging trends, understand competitor strategies, and identify opportunities and threats. Utilize this analysis to inform strategic decisions and maintain a competitive edge.
• Collaborate with product development teams: Provide valuable market feedback and customer insights to the product development team to ensure our offerings align with market needs and customer demands.

3. Team Leadership and Development:

• Recruit, hire, and develop a high-performing team: Identify talent needs, lead the recruitment process for sales and marketing professionals, and build a skilled and motivated team.
• Provide mentorship and coaching to team members: Offer regular feedback, guidance, and development opportunities to empower team members to reach their full potential and contribute effectively to the company's success.
• Set clear performance goals and conduct regular performance reviews: Define measurable KPIs for team members and conduct regular performance evaluations to track progress and provide constructive feedback.
• Lead by example: Demonstrate strong work ethic, professionalism, and a commitment to achieving results.

4. Operational Excellence and Performance Management:

• Implement efficient systems and processes: Identify opportunities to optimize sales and marketing workflows, implement CRM systems (e.g., Salesforce, HubSpot), and leverage technology to improve efficiency and productivity.
• Monitor key performance indicators (KPIs): Define, track, and analyze relevant sales and marketing KPIs (e.g., lead generation, conversion rates, customer acquisition cost, revenue growth, churn rate) to measure success, identify trends, and pinpoint areas for improvement.
• Generate and present regular performance reports: Provide insightful reports on sales and marketing performance to the senior leadership team, highlighting key achievements, challenges, and strategic recommendations.
• Drive continuous improvement: Proactively identify areas for operational improvement within the sales and marketing functions and implement solutions to enhance efficiency and effectiveness.

Requirements:

• Experience: Minimum of 10 years of progressive experience in business development, sales leadership, and marketing within the SaaS, Fintech, or Banking industry is mandatory. This includes a proven track record of exceeding revenue targets and building successful teams within these sectors.
• Sales Experience: Must possess significant Software Sales and Enterprise Sales experience, demonstrating a deep understanding of the enterprise sales cycle, complex deal structures, and value-based selling. A strong and established network of contacts within the target industries is crucial.
• Ready To Travel: This role will require frequent travel, up to 50% of the time, both within the city and to other locations, for client meetings, industry events, and team engagements. Candidates must be comfortable with this level of travel.

Skills and Qualifications:

• Leadership Skills: Proven and demonstrable ability to effectively lead, motivate, and develop high-performing sales and marketing teams. Strong influencing skills to build consensus and drive results across different organizational levels and with external stakeholders.
• Business Acumen: A deep and comprehensive understanding of core business fundamentals, including financial management, strategic marketing principles, and effective sales methodologies. Ability to connect sales and marketing activities to overall business objectives.
• Strong Communication Skills: Exceptional written and verbal communication, presentation, and interpersonal skills to effectively articulate complex ideas, build rapport with clients, and communicate effectively with internal teams and stakeholders.
• Problem-Solving Skills: Demonstrated ability to identify, analyse, and resolve complex business challenges in a timely and efficient manner, using a strategic and analytical approach.
• Data-Driven Approach: A strong analytical mindset with a proven ability to leverage data and metrics to inform strategic decisions, track performance, and identify opportunities for optimization.
• Technical Proficiency: Solid understanding of SaaS products and broader technology trends relevant to the [SaaS/Fintech/Banking] industry. Familiarity with CRM and marketing automation platforms is highly desirable.
• Relationship Building Skills: Exceptional ability to build and maintain strong, long-lasting relationships with clients, partners, and internal stakeholders based on trust, mutual respect, and a deep understanding of their needs.
• Entrepreneurial Mindset: A proactive, results-oriented, and innovative mindset with a passion for driving growth and a willingness to take on challenges and explore new opportunities. A strong sense of ownership and accountability is essential.

Benefits:

• Stock Options: We believe that all employees deserve to own a part of Tartan. Everyone should be rewarded for a successful company outcome. You will be granted stock options as part of your compensation package, aligning your success with the company's growth.
• Health Insurance: We believe you and your family deserve robust health coverage because we care about them too. A comprehensive health policy of 3 lakhs is provided, along with other health and wellness benefits for you and your immediate family. We are committed to supporting your well-being.
• MacBook: You will receive a company-provided MacBook for your work, irrespective of your specific role at Tartan. We believe in providing our team members with the best tools to succeed.

You will be responsible for:

• Managing all DevOps and infrastructure for Sizzle
• We have both cloud and on-premise servers
• Work closely with all AI and backend engineers on processing requirements and managing both development and production requirements
• Optimize the pipeline to ensure ultra fast processing
• Work closely with management team on infrastructure upgrades

You should have the following qualities:

• 3+ years of experience in DevOps, and CI/CD
• Deep experience in: Gitlab, Gitops, Ansible, Docker, Grafana, Prometheus
• Strong background in Linux system administration
• Deep expertise with AI/ML pipeline processing, especially with GPU processing. This doesn’t need to include model training, data gathering, etc. We’re looking more for experience on model deployment, and inferencing tasks at scale
• Deep expertise in Python including multiprocessing / multithreaded applications
• Performance profiling including memory, CPU, GPU profiling
• Error handling and building robust scripts that will be expected to run for weeks to months at a time
• Deploying to production servers and monitoring and maintaining the scripts
• DB integration including pymongo and sqlalchemy (we have MongoDB and PostgreSQL databases on our backend)
• Expertise in Docker-based virtualization including - creating & maintaining custom Docker images, deployment of Docker images on cloud and on-premise services, monitoring of production Docker images with robust error handling
• Expertise in AWS infrastructure, networking, availability

Optional but beneficial to have:

• Experience with running Nvidia GPU / CUDA-based tasks
• Experience with image processing in python (e.g. openCV, Pillow, etc)
• Experience with PostgreSQL and MongoDB (Or SQL familiarity)
• Excited about working in a fast-changing startup environment
• Willingness to learn rapidly on the job, try different things, and deliver results
• Bachelors or Masters degree in computer science or related field
• Ideally a gamer or someone interested in watching gaming content online

Skills:

DevOps, Ansible, CI/CD, GitLab, GitOps, Docker, Python, AWS, GCP, Grafana, Prometheus, python, sqlalchemy, Linux / Ubuntu system administration

Seniority: We are looking for a mid to senior level engineer

Salary: Will be commensurate with experience. 

Who Should Apply:

If you have the right experience, regardless of your seniority, please apply.

Work Experience: 3 years to 6 years

• 2 to 5 years of experience (or equivalent understanding of software engineering)
• Familiar with one backend language (Node, Go, Java, Python)
• Familiar with Javascript/Typescript and a UI framework
• Willingness and interest in learning new tech/processes (Airflow, AWS, IaaS, etc.)

• 5 to 6 years and 2 to 3 Years in RPA  - Business analyst
• Analyse, understand, and review existing business process documentation to ensure the complete processes steps documented.
• Participate in various types of interviews, meetings, or workshops to define, design, and configure automation solutions.
• Support the creation and maintenance of solution documentation (process definition document, solution design document, user manual, process estimation etc).
• Help with the creation and documentation of test procedures and scenarios prior to launch User Acceptance Testing (UAT).
• Support business teams in testing activities, including integration testing, end-to-end (business process) testing and UAT.
• Problem-solve issues that arise in the day-to-day running of automation processes and provide timely responses and solutions as required.
• Manage end to end Project Lifecycle
• Act as a SPOC for customers, Project Teams, Leadership, and administration
• Run workshops with client SMEs to understand the end-to-end process
• Identify any automation blockers and the suitability of the process for automation
• Calculate automation % and FTE benefit and build effort estimates, No of BOT
• Present summary of findings to the client and walk them through to-be design of the automated process
• Work closely with development team to ensure requirements are accurately mapped and suitable for development
• Must be able to provide suggestions for the improvement of existing process and design to-be flows

Founded in 2012, the leader in digital identity verification technology for Day Zero and beyond. Our predictive analytics platform applies artificial intelligence and machine learning techniques, with trusted online/offline data intelligence from email, phone, address, IP, device, velocity, and the broader internet, to verify identities in real-time. We have more than 400 customers across the financial services, gaming, telecom, and ecommerce industries, including three of the top five banks, seven top 10 issuers, three top MSBs, multiple tier-one payroll providers, the top credit bureau, and over 75 of the largest and most successful fintechs such as Varo Money, Public, Chime, and Stash. We are funded by some of the world's best investors and entrepreneurs including Accel, Scale Venture Partners, Commerce Ventures, Work-Bench, Sorenson, Citi Ventures, Wells Fargo Strategic Capital, Synchrony, MVB Bank, Santander InnoVentures, and Two Sigma Ventures.

Our trophy case includes numerous industry awards and accolades, including being named one of Forbes America’s Best Startup Employers 2021 as well as the Best New Technology Introduced over the Last 12 months – Data and Data Services at the 2020 American Financial Technology Awards (AFTAs), being ranked #70 on Deloitte’s Technology Fast 500™, getting listed as a Gartner Cool Vendor, and winning Finovate’s Award for Best Use of AI/ML, to name a few!

The only way we can further our mission of becoming the single, trusted source of identity verification and eliminating identity fraud is by building the best team on the planet. This is where you come in!

JOB SUMMARY:  The Senior Associate supports the Data Analytics Manager by proposing relevant analytics procedures/tools, executing the analytics and also developing visualization outputs for audits, continuous monitoring/auditing and IA initiatives. The individual’s responsibilities include -

Understanding audit and/or project objectives and assisting the manager in preparing the plan and timelines.

Working with the Process/BU/IA teams for gathering requirements for continuous monitoring/auditing projects.

Working with Internal audit project teams to understand the analytics requirements for audit engagements.

Independently build pilot/prototype, determine appropriate visual tool and design the views to meet project objectives.

Proficient in data management and data mining.

Highly skilled on visualization tools like Qlik View, Qlik Sense, Power BI, Tableau, Alteryx etc.

Working with Data Analytics Manager to develop analytics program aligned to the overall audit plan.

Showcasing analytics capability to Process management teams to increase adoption of continuous monitoring.

Establishing and maintaining relationships with all key stakeholders of internal audit.

Coaching other data analysts on analytics procedures, coding and tools.

Taking a significant and active role in developing and driving Internal Audit Data Analytics quality and knowledge sharing to enhance the value provided to Internal Audit stakeholders.

Ensuring timely and accurate time tracking.

Continuously focusing on self-development by attending trainings, seminars and acquiring relevant certifications.

• Track record of delivering various features in large-scale applications or core systems with at least 5 years of experience. If you've written code in big data applications handling multitudes of data or real-time events, you're in.
• Experience writing multi-component systems or micro-services, with architectures requiring efficient inter-application communication. If you know what Kafka is, and think it's the bee's knees, we will think the same of you.
• Experience writing in a high-level language such as Go, C, Rust, Python, Ruby, etc.. If you're already writing Go, or spent a weekend debugging the worse memory leak ever, that's a big plus.
• Experience writing APIs (either RESTful or not) and RPCs. If you've broken backwards compatibility for your customers once, and dealt with the fallout, we want you (to deal with the fallout again).
• Experience with RDBMS systems (e.g. MySQL, PostgreSQL, Oracle, SQLite) and/or NoSQL databases (e.g. MongoDB, Redis, Cassandra, Couchbase). If you've written queries with more than two joins, or have a strong opinion of why an integer is better as a primary key (or maybe a UUID), we'd like to hear from you.
• Experience with container platforms and orchestrators such as Docker, Kubernetes and OpenShift is a plus. If you can name one way in which a container is different than a regular process, you're golden.
• Are you a free software/open source nerd? Do you maintain open source projects? Are you a Hacker News reader? Do you remember the days when you had to compile your own Linux kernel? Do you believe it should be called GNU/Linux? Have you ever been in a fight with an Emacs user? Are you an Emacs user? Well, we have the job for you!

• 15+ years of experience in the IT / ITES industry.
• Highly enthusiastic and energetic delivering sessions in virtual delivery platforms
• Experience in leading initiatives around business transformation incorporate
• Facilitation experience delivery topics around Digital / Agile / Design Thinking
• Experience in delivering leadership programs for Mid to Senior level audiences.
• Highly aware of technology trends across industries
• Familiar with platforms such as WebEx, Zoom, MS Teams
• Learner centricity

Desirable areas

• Industry certifications on Digital / Design Thinking / Agile related areas
• Instructional Design and content development skills
• Managed P&L responsibilities
• Awareness of the latest tech trends such as AI, IoT, Blockchain, ML

Roles & Responsibilities:

• Management of facilitator eco-system
• Identify sourcing strategies to onboard new facilitators with a practitioner background
• Collaborate with Operations and Finance team to ensure Facilitators costs are within budget
• Guide team to ensure timely NDA and Pricing contract documentation
• Guide team to ensure timely renewal of pricing contract documentation
• Ensure facilitators are provided Train the trainer service live / online
• Ensure facilitators are assessed for their teach-back process
• Ensure timely certification and readiness of pool of facilitators at a global level
• Resolve facilitator grievances by collaborating with key stakeholders
• Upskill on latest products for self and other existing facilitators
• Deliver 8 to 10 sessions per month on Leading Now and Leading Next themes
• Create an eco-system of facilitators across industries
• Oversee and report metrics for improving experience through dashboards and analysis
• Good working knowledge of MS Office tools, Eg Word, Excel, and Powerpoint