Sr. SEO Specialist

ROLES AND RESPONSIBILITIES:

Video-led Content Strategy:

• Implement the video-led content strategy to meet business objectives like increase in views, leads, product awareness and CTR
• Execute the video content framework that talks to a varied TG, mixes formats and languages (English and vernacular)

Production:

• Ability to write/edit clear and concise copy and briefs unique to the platform, and influence/direct designers and agencies for creative output
• Creating the monthly production pipeline, review and edit every piece of video content that is produced
• Explore AI-based and production automation tools to help create communication stimuli at scale
• Manage our agency and partner ecosystem to support high-scale video production
• Manage the monthly production flow and maintain data sheets to enable ease of tracking
• Increase CTR, Views and other critical metrics for all video production

Project Management:

• Oversee the creation of various video formats, including explainer videos, product demos, customer testimonials, etc.
• Plan and manage video production schedules, ensuring timely delivery of projects within budget
• Upload and manage video content across multiple digital platforms, including the digital platforms and other relevant platforms
• Ensure all video content is optimized for each platform, following best practices for SEO and audience engagement
• Coordinate with the content team to integrate video content on the platforms
• Maintain an archive of video assets and ensure proper documentation and tagging

Capabilities:

• Drive the development of capabilities around production, automation, upload, thereby leading to a reduction in TAT and effort
• Work with technology teams to explore Gen AI tools to deliver output at scale and speed
• Identifying opportunities for new formats and keeping up with trends in the video content space

Customer obsession and governance:

• Relentless focus on making customer interactions non-intrusive; using video content to create a frictionless experience
• Zero tolerance for content and communication errors
• Develop a comprehensive video guidelines framework that is easy to use by businesses yet creates a distinct identity for the brand
• Have a strong eye for grammar and ensure that every content unit adheres to the brand tone of voice
• Create checks and balances in the system so that all customer-facing content is first time right, every time

Performance tracking:

• Tracking and analyzing production, go-live status and engagement metrics using tools like Google Analytics, etc.
• Gauge efficacy of video content produced, and drive changes wherever needed
• Provide regular reports on video performance, identifying trends, insights, and areas for improvement

IDEAL CANDIDATE:

Qualifications:

• Bachelor's degree in Communications, Digital Marketing, Advertising or a related field
• Proven experience as a creative/content writer or in a similar role, preferably with exposure to AI-driven content creation.

Work Experience:

• 3-5 years of relevant experience in the space of content marketing/advertising, experience in Digital Marketing with a focus on video content, will be an advantage

Skills:

• Excellent command over the English language
• Hands-on experience of copywriting, editing, and creating communication
• Ability to handle complex briefs and ideate out of the box
• Creative thinking and problem-solving skills, with a passion for storytelling and visual communication
• Deep customer focus by understanding customer behaviour and analyzing data & real-world experiences
• Detailed orientation & very structured thinking, think of customers' entire journey and experience
• Strong communication and collaboration skills to effectively work with diverse teams
• Passion for emerging technologies and the ability to adapt to a fast-paced and evolving environment
• Excellent project management skills, with the ability to manage multiple projects simultaneously and meet tight deadlines
• Proficiency in AI tools and video editing software (e.g., Adobe Premiere Pro, Final Cut Pro) and familiarity with graphic design
• software (e.g., Adobe After Effects, Photoshop)

PERKS, BENEFITS, WORK CULTURE:

Our people define our passion and our audacious, incredibly rewarding achievements. The company is one of India’s most diversified non-banking financial companies, and among Asia’s top 10 Large workplaces. If you have the drive to get ahead, we can help find you an opportunity at any of the 500+ locations we’re present in India.

Key Responsibilities:

 Develop engaging, persuasive, and original content for websites, blogs, social media,

email campaigns, paid ads, and more.

 Collaborate with creative and marketing teams to brainstorm ideas, create concepts,

and develop messaging.

 Understand brand tone of voice and maintain consistency across all communications.

 Write clear, attractive copy with a distinct voice tailored to different audiences.

 Edit and proofread copy as needed, ensuring high editorial standards are met across

all outputs.

 Conduct research and interviews when required to understand products, target

audiences, and industry trends.

 Optimize copy for SEO best practices without sacrificing quality or tone.

 Contribute to content strategies that drive engagement, leads, and brand loyalty.

 Handle multiple projects simultaneously while meeting tight deadlines.

 Maintain up-to-date knowledge of content marketing, digital trends, and platform

updates.

Job description for Production Engineer

Production Engineer manages shifts, production supervisors and all operators &

ensures smooth running of the production process, organising & monitoring work-

flow.

Roles & Responsibilities:

 Completes production plan by scheduling and assigning personnel;

accomplishing work results; establishing priorities; monitoring progress;

revising schedules; resolving problems; reporting results of the shift

production summaries;

 Supervising the manufacturing processes, ensuring quality work is done in a

safe, efficient manner;

 Diagnosing problems in the production line and providing solutions;

 Ensures that all products are produced as per Customer's specifications;

 Ensures targets and deadlines are met as per Work Orders;

 Attending to minor breakdowns of machines;

 To maintain all Company machines/equipment so as to obtain optimal

performance; evaluate new equipment and techniques;

 Ensures all operators & contract staffs comply with health & safety

procedures;

 Manage, develop, and motivate direct reporting employees;

 Monitor, measure, and report on production-related process performance, and

general issues; update daily production reports;

 Use Problem-solving and troubleshooting skills to ensure that all employees

can identify root causes and take fast corrective and preventive action to

resolve the problems at hand;

 Keeping abreast of advancements in engineering and production, and sharing

knowledge with co-workers.

 Identifying, documenting, and reporting unsafe practices.

 To work closely with other production supervisors to ensure production

handovers are smooth & effective;

 To provide on-the-job training for improving production efficiency & quality;

 Maintain 5S standards to ensure a clean & safe workplace;

 Coordinates with PPC, Engineering, Sales & Marketing, Purchase, Stores,

Logistics, Accounts;

 Maintain records/reports as per ISO & IATF requirements;

 Work non-traditional hours on weekends and holidays during exigencies;

 Any other task assigned by management;

 Reporting to AGM-Operations

Key Result Areas/KRAs (annual evaluation across entire Company) for

Production Supervisors:

 To take full responsibility of the shift in terms of management of operators,

contract employees, production supervisors and achieving production targets;

 To take full responsibility for the quality and product that is produced within

the shift in line with the quality systems, processes, and procedures;

 To have an active role in the continuous improvement plan.

Key Performance Indicators/KPIs (monthly evaluation) for Production

Engineer:

1. On-time Delivery of WOs = % (Target: 98%)

2. Worst Point Photography (WPP)

3. Fixed Point Photography (FPP)

4. Labour Productivity = Units Produced/Man-hours used = ……Units per man-

hour

5. Production Charts

Position- Customer Support Executive (Voice and Chat Process )

Blended Process

Experienced (1 year)/ Freshers can also apply

Location- Jaipur

Roles and responsibilities:

1-Could you be able to provide accurate information about products, services, pricing, and promotions?

2-Please help customers with order placement, tracking, cancellations, and returns.

3-Resolve customer complaints and issues effectively and efficiently, aiming for first-contact resolution whenever possible.

Requirements:

1-Experience required a minimum of 6 months and above.

2-Prefer a candidate who has chat and voice support experience.

3-We are also accepting applications for this profile from customer care executives, customer support executives, customer care representatives, and customer support specialists.

Core Competency:

• Extensiveexperiencewith C#and ASP.net/.NETCore 2.0 / .NET WebAPI coreframework framework • concepts and fundamentals/ MVC and EF. • REST Web services&API Experience • Strong architectural knowledge with two or more of - MicroServices, 12 FactorApplications and • EventDriven architectures • Messaging knowledge(Topics,Queues&PublishSubscribe) • Knowledge of AWS, Docker and Kubernetes • Experience with databasedevelopmentincluding relational databasedesign,SQL, andORM • Agile Delivery experience • Deploying .Net Core web application/api inWindows and Linux • Experience withweb developmenttechnologiesincludingASP.NET, MVC3, EF, HTML,JavaScript, • JQuery, AJAX and CSS,LINQ. • Experience with core Microsoft.Nettechnologiesincluding:WCF, LINQ, and EF • Experience designing and developing enterprise gradesoftware • Experience with source controlmanagementsystems and deployment environment • Experience with debugging, performanceprofiling and optimization. • Comprehensiveunderstandingof object-orientedand service-oriented applicationdevelopment,techniquesand theories • Internallymotivated, able towork proficientlyboth independently and in a teamenvironment • Strong communication skills with both internal team members and external businessstakeholders • Experience with userinterfacedesign and prototyping

• Applying engineering and analytical skills to solve real business problems.
• Owning end-to-end responsibility of design/architect/develop/deploy phases.
• You will build modules from the ground up, write modular and maintainable code
• Participate in code reviews.

•  3+ years experience in software development building production-grade web systems.
• Extensive knowledge in Node.js & React.Js
• Able to design APIs and associated database schema.
• Experience developing software services and an understanding of design for scale, performance and reliability.
• API Documentation and Unit Testing.
• Full stack experience

• Immediate Joiner(max within 30 days)
• Worked in a reputed product-based company in past
• Immediate Joiners are preferred.