Graphic Designer

• Experience designing, prototyping, and shipping we band mobile applications.
• Strong UI skills including layout, color theory, iconography, typography, deep understanding of design systems and responsive girds, branding look & feel, and illustration.
• Strong knowledge of User Centered Design (UCD), Design Thinking, Prototyping Thinking and UX principles and law.
• Experience with HTML5 and CSS and good knowledge of how Frontend development works
• The ability to work and communicate properly with Business, UX, and development teams
• Motivation and self-direction to seek clarification from stakeholders, UX designers, work with developers to ensure your designs are possible to be implemented as intended
• The ability to offer and accept design feedback and use it to iterate and improve the team’s work.
• The ability to defend or explain your work.
• A portfolio demonstrating your best work is a must.
• Strong written and verbal communication skills.
• A curious mind and an always-improving mindset.
• Comfortable working in a fast-paced agile work environment
• Strong knowledge in UI design principles, patterns, best practices, and the latest trends

• 5-7 Years of prior experience in the same role.
• 3+ years of UI design with strong knowledge of B2B & B2C software, SAAS, and mobile applications
• Proficiency with HTML5, CSS, JavaScript and programming knowledge is a plus.
• Experience with WCAG, responsive web & mobile design
• Experience in creating and maintaining design systems.
• Experience authoring style guides and pattern library creation/maintenance
• Demonstrated an understanding of core UX Design principles
• A working knowledge of UX research practices.
• The ability to apply user research methods to validate design ideas

About us

We are building new-age billing and pricing infrastructure for SaaS companies. As SaaS pricing evolves from vanilla subscription-based models to more granular usage-based models, billing and pricing infrastructure needs to be completely reimagined.

Founders who sold their previous startups to Snapdeal and Gaana respectively. They have experience at organizations such as Google, Basepair, Elevation Capital, IIT Bombay, IIT Delhi and Harvard Business School. We are funded by marquee global investors, including Bessemer Venture Partners.

We are building our founding team, and are looking for:

1. engineers who can optimize for quick iteration, fast deployment and having a great developer experience.
2. sales, marketing and growth folks who are excited to push the envelope on GTM (go-to-market) innovation

You should be excited about learning and meaningfully shaping the trajectory of an early-stage startup from Day 0 in its journey.

What you can expect

• Ownership and autonomy: As a founding team member, you have immense responsibility. You own and drive the execution.
• Learning: You will work on challenging problems and engage in some of the most meaningful work of your life.
• You will have to figure out our Go-To-Market playbook from scratch - channels, messaging, discovery, demos, sales cycle, personas, nurturing, partnerships etc. Expect a whole lot of iteration and first principles thinking.
• Culture:
• We don’t take ourselves too seriously, and know how to have fun
• The health of our team is most important to us. Balance work with life - be productive, not busy.
• Being remote first, we thrive via async communication.
• Flexibility: Remote - work from wherever you are in the world; If you prefer coming to the office in person, we have a physical space in Indiranagar, Bangalore 
• Compensation: We offer competitive salaries with generous ESOPs
• Benefits (for full-time roles):
• Health insurance
• Generous vacation policy
• Learning and development budget
• Team events and company offsites
• Maternity and Paternity benefits
• Company laptop

About this role

We are building our founding team and are looking for folks who are excited to get their hands dirty in a 0 to 1 journey. If you are expecting a working playbook that you can execute, we are probably not the right fit for you at this point. However, if you are excited about creating the playbook from scratch, we would love to hear from you 

You will directly work with the founders.

Outbound sales are critical to generating meetings with qualified prospects. You will lay the foundation for and execute our outbound sales strategy.

The primary objective is to generate meetings with qualified prospects by optimizing our outbound sales machinery - iterating on channels, messaging, ICP (ideal customer profile), tooling etc.

• Outbound prospecting
• Find leads from databases (Apollo, ZoomInfo, etc.)
• Reach out to them (manual + automated) via different channels (email, LinkedIn, cold calling, etc.) to generate new sales opportunities
• Identify the needs of prospects, and build long-term, trusting relationships with to qualify leads as sales opportunities
• Iterate to maximize qualified meetings set up
• Experiment with different databases
• Experiment with messaging, level of personalization, length of sequences etc.
• Experiment with channels (email, LinkedIn, cold calls etc.)
• Experiment with different types of collateral
• Experiment with the recipient being targeted - industry, persona, intent signals etc.
• Loop in feedback from prospect responses to emails and cold calls to refine messaging further
• Inbound follow-ups - Respond to inbound leads and automate follow-up communication; iterate on messaging/channels to maximize conversion rate
• Run custom campaigns e.g., writing to VCs for intros to their portfolio companies, writing to conference attendees, scraping forums and job descriptions for relevant leads etc.
• Set up in-house tooling to ensure email deliverability, monitor open rate/reply rate, track domain reputation etc.
• Owning the CRM: Create and update leads, set up pipelines, email templates, and automation. Fully utilize CRM capabilities to nurture leads and deliver timely and relevant content

Key Qualifications

• 1-2 years of experience working as a sales development representative at a B2B SaaS company
• The solid hustle and entrepreneurial mindset; Thrive under the uncertainty that comes with an early-stage setup
• Excellent written and oral communication skills
• Experience working with lead databases, sales engagement tools etc
• Familiarity with CRM systems and proficiency in managing leads, pipelines, and automation
• Willingness to get your hands dirty and do the grunt work in the early days
• Strong first principles understanding of business fundamentals; Ability to empathize with the end user, and understand their pain points; Ability to understand the product at a granular level
• Adaptable to work across time zones to cater to a global customer base
• Self-driven individual with high ownership and a strong work ethic
• Ability to build, manage and motivate a team
• Previous entrepreneurial experience is a huge plus
• Experience catering to the CFO persona is a plus
• Familiarity with billing systems, CPQ and accounting systems is a plus
• Not taking yourself too seriously :)

BD Software Distribution Pvt. Ltd. is a leading Value Added Distributor (VAD) in the Indian market, offering industry-leading consumer, SMB, and Enterprise-level solutions. We are the Country Partner for top brands in the cybersecurity industry, including Bitdefender. With a strong partner network and technical expertise, we provide comprehensive protection against malware and cyber threats to government organizations, businesses, and consumers. With over 750,000 users in India, we are committed to helping achieve cyber peace.

Job Overview

We are seeking a Renewal Specialist to join our team at BD Software Distribution Pvt. Ltd. This role involves managing the renewal process for our software solutions and ensuring customer satisfaction. The ideal candidate should have 1 to 3 years of experience in a similar role, strong communication skills, and a customer-centric approach. This is a full-time position based in Navi Mumbai, Maharashtra, India.

Qualifications and Skills

1 to 3 years of experience in a Renewal Specialist or similar role

Strong understanding of software solutions and the renewal process

Excellent communication and interpersonal skills

Customer-centric approach with a focus on delivering high-quality service

Ability to build and maintain relationships with customers

Strong problem-solving and negotiation skills

Ability to work collaboratively in a cross-functional team environment

Proficiency in CRM software and MS Office

Attention to detail and strong organizational skills

Roles and Responsibilities

Manage the renewal process for software solutions, ensuring timely renewals and customer satisfaction

Develop and maintain strong relationships with customers, understanding their needs and addressing any inquiries or issues

Provide product knowledge and recommendations to customers, ensuring they are maximizing the value of our solutions

Collaborate with internal teams, including Sales and Support, to achieve renewal targets and resolve customer concerns

Track and monitor customer accounts, identifying opportunities for upselling and cross-selling

Prepare and present reports on renewal activities, highlighting trends, challenges, and opportunities

Stay up-to-date with industry trends and competitive landscape to contribute to product enhancements and market positioning

Maintain accurate and updated customer information in the CRM system

Employee Relations:Handle employee relations matters, including conflict resolution, investigations, and disciplinary actions.

Foster positive working relationships and ensure a healthy work environment.

Recruitment and Staffing:Collaborate with hiring managers to understand staffing needs.

Post job openings, conduct interviews, and facilitate the hiring process.

Manage onboarding processes for new hires.

Training and Development:Identify training needs and coordinate training programs.

Support employee development initiatives and career planning.

Performance Management:Administer performance appraisal processes.

Provide guidance to managers on performance improvement plans.

Benefits Administration:Administer employee benefits programs, including health insurance, retirement plans, and other perks.

Assist employees with benefits-related inquiries.

Compliance:Ensure compliance with federal and state employment laws and regulations.

Stay informed about changes in HR laws and best practices.

HR Policy Implementation:Develop and implement HR policies and procedures.

Communicate policies to employees and ensure adherence.

Data Management:Maintain accurate and up-to-date employee records.

Generate HR reports for management as needed.

Employee Engagement:Develop and implement employee engagement initiatives.

Conduct surveys and gather feedback to improve workplace satisfaction.

Qualifications:

• Bachelor's degree in Human Resources, Business Administration, or a related field.

• Proven experience as an HR Generalist or in a similar HR role.

• Knowledge of HR laws, regulations, and best practices.

• Strong interpersonal and communication skills.

• Ability to maintain confidentiality and handle sensitive information.

• Detail-oriented with excellent organizational and multitasking abilities.

Note: The above job description is a general outline and may vary based on the specific needs and structure of the organization. Some HR Generalists may also be involved in additional areas such as compensation, workforce planning, or organizational development.

5) Laptop/PC with Microphone and Camera with Stable Internet Connectivity

6) Good Command over English is a must
7) Are available for a Minimum of 6 months
8) Working on teaching topics like Drone and UAV
9)Helping the kids in learning and growing their knowledge base
10) Hands-on experience in project/drone building will be preferred

What you need to have:

• PIM Repository changes, including adding new fields, enumerations, import/export templates, categories
• Data Load: Import product data and assets from various ERP, DAM, and other enterprise business-critical applications into the PIM application
• Data Syndication: Publishing approved Products in Enterworks PIM to consumer application
• Build PIM solution for Multi-Language data requirements & Publication Catalogs
• Participate in all testing efforts for the PIM application
• Creation, validation, and configuring of the Data Quality and Data governance workflows
• Identifies opportunities to gain efficiencies, automate, and improve data quality
• Actively engages in continuous process improvement
• Perform operations, monitoring, and support for PIM application
• Analyze/Troubleshoot and support any issues related to PIM Solution or Release installations

• 4+ years of Product Information Management (PIM) Developer experience
• Strong SQL query writing skills
• Excellent interpersonal, communication, and team-facilitation skills
• Strong analytical and problem-solving skills
• Familiarity with Agile delivery methods (i.e., Scrum, Kanban)

• Bachelor's degree in business, supply chain, or related major; MBA a plus - Computer Science classes or degree a plus
• PIM/MDM experience with other major platforms (Informatica, Riversand). EnterWorks Enable experience is a big plus

• Prior experience with one or more of the following:
  1. Enterprise technology teams
  2. Technology consulting
  3. A pre-sales or post-sales role
• Experience working on client facing engagements.
• Engineering experience with strong understanding of software engineering fundamentals and ability to pick up new technology stacks.
• Creative problem-solving skills.
• Ability to think strategically and co-create long term vision for Hasura deployments with enterprise team leads and executives.
• Very good written & spoken communication skills in English.
• For positions in the US: Willingness to travel within the US (and occasionally abroad). All expenses will be covered.

• Prior experience in a developer tools company.
• Experience working with any of the following technologies:
  1. GraphQL
  2. Docker
  3. Kubernetes
  4. Postgres
  5. Frontend frameworks such as React, Angular, Javascript
• Experience with any of the following:
  1. Setting up and maintaining CI/CD pipelines
  2. Setting up and maintaining test suites
  3. Setting up and managing infrastructure
  4. Database admin