Software Developer

Position Overview:

As a BI (Business Intelligence) Developer, they will be responsible for designing,

developing, and maintaining the business intelligence solutions that support data

analysis and reporting. They will collaborate with business stakeholders, analysts, and

data engineers to understand requirements and translate them into efficient and

effective BI solutions. Their role will involve working with various data sources,

designing data models, assisting ETL (Extract, Transform, Load) processes, and

developing interactive dashboards and reports.

Key Responsibilities:

1. Requirement Gathering: Collaborate with business stakeholders to understand

their data analysis and reporting needs. Translate these requirements into

technical specifications and develop appropriate BI solutions.

2. Data Modelling: Design and develop data models that effectively represent

the underlying business processes and facilitate data analysis and reporting.

Ensure data integrity, accuracy, and consistency within the data models.

3. Dashboard and Report Development: Design, develop, and deploy interactive

dashboards and reports using Sigma computing.

4. Data Integration: Integrate data from various systems and sources to provide a

comprehensive view of business performance. Ensure data consistency and

accuracy across different data sets.

5. Performance Optimization: Identify performance bottlenecks in BI solutions and

optimize query performance, data processing, and report rendering. Continuously

monitor and fine-tune the performance of BI applications.

6. Data Governance: Ensure compliance with data governance policies and

standards. Implement appropriate security measures to protect sensitive data.

7. Documentation and Training: Document the technical specifications, data

models, ETL processes, and BI solution configurations.

8. Ensuring that the proposed solutions meet business needs and requirements.

9. Should be able to create and own Business/ Functional Requirement

Documents.

10. Monitor or track project milestones and deliverables.

11. Submit project deliverables, ensuring adherence to quality standards.

Qualifications and Skills:

1. Master/ Bachelor’s degree in IT or relevant and having a minimum of 2-4 years of

experience in Business Analysis or a related field

2. Proven experience as a BI Developer or similar role.

3. Fundamental analytical and conceptual thinking skills with demonstrated skills in

managing projects on implementation of Platform Solutions

4. Excellent planning, organizational and time management skills.

5. Strong understanding of data warehousing concepts, dimensional modelling, and

ETL processes.

6. Proficiency in SQL, Snowflake for data extraction, manipulation, and analysis.

7. Experience with one or more BI tools such as Sigma computing.

8. Knowledge of data visualization best practices and ability to create compelling

data visualizations.

9. Solid problem-solving and analytical skills with a detail-oriented mindset.

10. Strong communication and interpersonal skills to collaborate effectively with

different stakeholders.

11. Ability to work independently and manage multiple priorities in a fast-paced

environment.

12. Knowledge of data governance principles and security best practices.

13. Candidate having experience in managing implementation project of platform

solutions to the U.S. clients would be preferable.

14. Exposure to U.S debt collection industry is a plus.

Location: New Delhi, India

Shift: (aligned with US / international time zones) -2pm TO 8:30 pm, 11 pm to 830am IST

Experience: Minimum 5+ years

Employment Type: Full-time

Role Overview

We are seeking a highly capable Executive Assistant (Night Shift) to support senior leadership in working with global teams and international stakeholders. This role requires excellent English communication skills, strong organisational discipline, and the ability to operate independently outside IST business hours.

The ideal candidate will be confident handling calls, emails, scheduling, and task coordination across time zones with professionalism and accuracy.

Key Responsibilities

Executive & Global Coordination

Provide dedicated administrative support to senior executives during night shift hours

Manage calendars and scheduling across multiple global time zones

Coordinate international meetings, calls, and virtual conferences

Communication & Stakeholder Interaction

Handle calls, emails, and messages from global clients, partners, and internal teams

Represent leadership professionally in all verbal and written communications

Draft and respond to emails, follow-ups, and summaries with clarity and precision

Task & Priority Management

Track action items from meetings and communications

Maintain structured task lists and ensure timely follow-ups

Coordinate with day-shift teams to ensure continuity and handover

Administrative Operations

Manage documents, records, and confidential information securely

Support general administrative and operational requirements during night hours

Required Qualifications & Skills

Minimum 8+ years of experience as an Executive Assistant or similar role

Outstanding spoken and written English skills (mandatory)

Strong ability to communicate confidently with international stakeholders

Excellent organizational and multitasking capabilities

Ability to work independently with minimal supervision

Proficiency in MS Office / Google Workspace

High professionalism, discretion, and reliability

Preferred Attributes

Prior experience working night shifts or with global teams

Strong ownership mindset and proactive problem-solving ability

Ability to manage pressure and prioritize effectively

Job Types: Full-time, Permanent

Benefits:

• Provident Fund

About Us

HighLevel is an AI powered, all-in-one white-label sales & marketing platform that empowers agencies, entrepreneurs, and businesses to elevate their digital presence and drive growth. We are proud to support a global and growing community of over 2 million businesses, comprised of agencies, consultants, and businesses of all sizes and industries. HighLevel empowers users with all the tools needed to capture, nurture, and close new leads into repeat customers. As of mid 2025, HighLevel processes over 15 billion API hits and handles more than 2.5 billion message events every day. Our platform manages over 470 terabytes of data distributed across five databases, operates with a network of over 250 microservices, and supports over 1 million domain names.

Our People

With over 1,500 team members across 15+ countries, we operate in a global, remote-first environment. We are building more than software; we are building a global community rooted in creativity, collaboration, and impact. We take pride in cultivating a culture where innovation thrives, ideas are celebrated, and people come first, no matter where they call home.

Our Impact

As of mid 2025, our platform powers over 1.5 billion messages, helps generate over 200 million leads, and facilitates over 20 million conversations for the more than 2 million businesses we serve each month. Behind those numbers are real people growing their companies, connecting with customers, and making their mark - and we get to help make that happen.

Who You Are

The Manager of Customer Success is responsible for leading and inspiring the Customer Success team. The Manager of Customer Success is the key champion for ensuring HighLevel customers’ end-to-end lifecycle experience is exceptional. The goal is to maximize customer lifetime value through retention and own the “voice of customer” as part of HighLevel’s overall customers for life vision. The manager of Customer Success will be focused on ensuring the highest levels of customer success and end-user adoption as measured by retention, renewals and CLTV, and advocacy of HighLevel’s product and services. The Manager of Customer Success is a central role raising the voice of customer to a roar within HighLevel utilizing internal “HealDesk'' processes and communications

What You’ll Do:

• Supervise a team of Implementation Advisors/Customer Care Representatives focused on solving customer issues and achieving high levels of customer satisfaction and retention and fostering a positive team culture. Accomplishes customer success human resource
• Manages employee recruitment, selection, training, scheduling, coaching, counseling, and discipline. Communicates job expectations, monitors performance, appraises contributions, plans compensation, and enforces policies.
• Help to develop a proactive approach to customer success by defining customer churn risk criteria
• Develop and lead proactive out-reach programs that drive greater adoption of new features and optimization of current customer implementations
• Facilitate industry-leading “voice of the customer” processes including feedback channels and continuous improvement methods to enhance customer experience.
• Conduct consistent and impactful performance conversations, conflict management and coaching sessions with team members and managers.
• Use quantitative and qualitative analysis to drive operational excellence in the areas of customer engagement
• Devise a customer contact methodology to monitor and improve renewal/retention rates
• Can include managing or engagement with enterprise accounts
• Ensure execution of customer journey touchpoints, including onboarding, business reviews, retention, upsells and other opportunities
• Coach team on customer success best practices and training
• Provide continuous knowledge growth opportunities for Highlevel features and products
• Collaborate with cross-functional teams to ensure visibility and alignment
• Managing customer complaints, CSAT results and relationships to assure customers satisfaction.
• Facilitate proper delegation to team members in the proper roles.
• Building SOPs, Playbooks and KPIs for Team and Department and report on KPI achievement
• Build out a road map for successful implementations and ongoing support of this process and product engagement for team
• Serve as an escalation point for critical recruiting issue resolution
• Serve as an escalation point for at risk customers to promote product and resources that will help them be successful
• Leverage analytics to review automations and internal processes are successful and continue adapting strategies for your Customer success team to use with customers
• Continued optimization of current process and future ideals

What You’ll Bring

• Bachelor’s degree or equivalent experience
• 7+ years of experience leading customer facing, SaaS teams (CSM, Onboarding or Account Management
• 3+ years experience managing and leading technical, customer-facing teams of 12+ individuals.
• Project management skills
• Leading a results driven team
• People manager at heart, you love mentoring, leading and contributing to the professional development of those around you
• Strong collaboration, time-management, influencing and prioritization skills are critical to the success of this role
• The ability to build and maintain relationships internally with team and with customers
• Excellent listening, presentation and communication skills at all levels
• Strong customer facing communication skills
• Demonstrated data driven approach to problem solving
• Must be a go-getter and not afraid to ask questions
• Must have basic computer and excel skills
• Bachelor’s degree or equivalent experience
• 7+ years of experience leading customer facing, SaaS teams (CSM, Onboarding or Account Management
• 3+ years experience managing and leading technical, customer-facing teams of 12+ individuals.
• Dedicated people manager, you are passionate about mentoring, leading, and contributing to the professional development of your team.
• Experience with cross-functional collaboration (Implementation, Account Management, Product, Support, Training)
• Hands-on experience with CRM, CS, and workflow tools (e.g., Freshdesk, Tableau, etc.)
• Strong analytical, process-building, and program management skills (KPI and SOP ownership).
• Demonstrated data driven approach to problem solving.
• Track record of coaching, mentoring, and empowering high-performance teams
• Excellent communication, collaboration, presentation and time-management skills
• Proactive and inquisitive; not hesitant to seek clarification.

Equal Employment Opportunity Information

The company is an Equal Opportunity Employer. As an employer subject to affirmative action regulations, we invite you to voluntarily provide the following demographic information. This information is used solely for compliance with government recordkeeping, reporting, and other legal requirements. Providing this information is voluntary and refusal to do so will not affect your application status. This data will be kept separate from your application and will not be used in the hiring decision.

• BS in CS or EE or equivalent
• Experience working on large scale systems in rapid growth environments
• Experience with public cloud offerings (AWS, GCP, Azure)
• Solid programming skills; preferred experience in Java, and/or Python
• Experience with modern web frameworks, advanced algorithms/data intelligence, public
• cloud platforms and streaming data pipelines
• Familiarity with containerization, microservices architecture, continuous integration, and delivery
• 5+ years’ experience preferred

Need Smart IT support Engg for Desktop / Network / IT support for daily routine troubleshooting, and for ongoing turnkey projects.

Lots of learning on the latest IT products

Training provided

NET Lead (Need B3) Job Description:

Responsibilities / Expectations

• Tech/team lead requirement in the ICS Simplification domain in the MAAS application.
• 5-8 years of total IT experience.
• At least 4 years in Application Development/Maintenance/Support using .NET Framework   
• Should be able to perform migration of legacy applications to Cloud/On Prem by thoroughly understanding the integration and compatibility requirements
• Should be able to Debug and resolve the Application related issues with Migration, and compatibility with the latest Windows/RHEL environment

Skills required

            Technical Skills (Must have)

• Strong understanding of .NET Architecture and Compatibility requirements
• Understanding of Data Architecture, and Implementing Databases
• Understanding on Data Migrations, Data Integrations. 
• Application & Application security knowledge (certificates/authentication/authorization)

      Technical Skills (Good to have)

• knowledge in Cloud resources - Storage, Networking, Security, Identity, Management.
• Experience in Migration of legacy applications to Cloud/On Prem

Soft Skills

• Should interact / communicate effectively with Different domains for application Installation and issue resolution
• Need to interact with other teams related to any integrations with application migration.
• Effective Stakeholder/Customer Management.
• Engaging with necessary stakeholders and SMEs.
• Good Problem Solving skills and approach
• Team handling and Mentoring
• Handling and Minimising Escalations.

Weekly/ fortnightly/ Monthly status to customer & connect with customer.

Roles and Responsibilities:

• Perform day-to-day management of campaigns, including oversight of bid recommendations, execution details, and budgets.

• Conduct thorough keyword analysis by: creating keyword lists, analyzing search volume, and making recommendations.
• Experiment with new platforms and channels.
• Ensure ads are creative and displayed appropriately.
• Monitor costs and return on investment (ROI).
• End to End campaign management & setup.
• Continual testing and optimization.

Skills and Qualifications:

• Bachelor’s degree required.
• 1-2 years of experience in Google Campaigns. 
• Relevant previous experience and success within a similar PPC or Digital Marketing focused role. 
• Google Ads and Google Analytics certified.
• Current knowledge of Google Analytics and other digital marketing software and tools.
• Strong analytical ability and experience to work with a variety of data sources.
• Strong Excel experience.
• Ability to communicate effectively.

FrontEnd Developer - ReactJs & Angular

Rejolut is among the fastest-growing and award winning Tech companies working on leading technologies namely Blockchain, Machine Learning & Artificial Intelligence, Complex mobile & Web Apps, IoT, etc.Rejolut is a venture-backed company with clients in over several countries namely Malaysia Airlines,gba global,my-earth,biomes, Dlg-hub,etc.

We are looking for Tech geeks having hands-on experience and in love with building scalable, distributed and large web/mobile products and tech solutions. He/She must be an excellent problem solver with passion to self-learn and implement web technologies (frontend + backend). He/She would be responsible for the architecture design, code review, and technology build and deployment activities of the product. 

Responsibilities:

• Proficient in client & server-side JavaScript, HTML5, CSS3 and webpack
• Competent in building single page web applications using Node.js and React Js
• Redux/ Recoil Js for state management
• Universal rendering (Client-side rendering and Server-side rendering)
• Experience with cross-browser, cross-platform, and design constraints on the web
• Experience in developing automated unit and functional tests
• Experience in an agile development process
• Deep knowledge of algorithms and design patterns
• Have a passion for quality and writing clean, readable code that scales and performs well
• Good interpersonal communication skills

Desired Candidate Profile:

• Strong proficiency in JavaScript, including DOM manipulation and the JavaScript object model

• Thorough understanding of React.js and its core principles

• Experience with popular React.js workflows (such as Flux or Redux)

• Familiarity with newer specifications of EcmaScript

• Experience with data structure libraries 

• Knowledge of isomorphic React is a plus

• Familiarity with RESTful APIs

• Knowledge of modern authorization mechanisms

• Familiarity with modern front-end build pipelines and tools

• Experience with common front-end development tools

• Ability to understand business requirements and translate them into technical requirements

• A knack for benchmarking and optimization

• Familiarity with code versioning tools

Rejolut - As a Career Differentiator

 - We are a young and dynamic team who are obsessed with solving futuristic and evolutionary business problems at scale with the next generation technology like blockchain, crypto and machine learning. Focuses on empowering people across the globe to be technically efficient, making advancements in technology and providing new capabilities that were previously thought impossible.

- We provide exposure to higher learning opportunities so that you can work on complex and cutting edge technology like React, React Native, Flutter, NodeJS, Python, Go, Svelte, WebAssembly. Strong expertise in  blockchain and crypto technology and working with the networks like Hedera Hashgraph, Tezos, BlockApps, Algorand, Cardano.

- We maintain high end transparency with clients and employees as Visibility unlocks Efficiency and trust unlocks Visibility.

- Company is backed by two technology Co-founders, well-versed with consumer applications and their work has been downloaded millions of times and have led teams in leadership positions in companies like Samsung, Purplle, Loylty Rewardz.

Benefits :

> Health Insurance

> Work from Home

> Fast growth and more visibility into the company

> Experience to work on the latest technology

> Competitive Learning Environment with supportive co-workers

> Employee friendly HR Policies

> Paid leaves up to certain limits

> Competitive salaries & Bonuses

> Liberal working atmosphere

> Get mentored by the best in the industry

Schedule:

Day Shift/Flexible working hours

Monday to Friday