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IT executive

Raveena Korani's profile picture
Posted by Raveena Korani
2 - 5 yrs
₹2L - ₹5L / yr
Mumbai, Navi Mumbai
Skills
Data security
Vendor Management
Technical support

1. IT Operations - 

• Manage and maintain computer systems, servers, networks, printers, CCTV, and internet connectivity

• Provide technical support to employees for hardware, software, and network-related issues

• Ensure uptime and performance of all IT infrastructure

2. System & Software Management -

• Install, configure, and maintain operating systems, ERP /CRM Tools, HRMS, Accounting software, and licensed applications.

• Coordinate with software vendors for implementation, updates, and troubleshooting

• Maintain user access controls and system permissions

3. Data Security & Compliance -

• Ensure data backup, recovery, and cybersecurity best practices

• Monitor antivirus, firewall, and system security protocols

• Maintain confidentiality and protection of employee and customer data

4. IT Asset & Vendor Management -

• Maintain IT Asset Inventory (Laptops, Desktops, Routers, Licenses, etc)

• Coordinate with external IT service providers, ISPs, and hardware vendors

• Manage AMC agreements and service renewals

5. Process Improvement & Reporting -

• Support digitalization initiatives and automation projects

• Document IT SOPs, troubleshooting guides, and system workflows

• Prepare periodic IT reports for management

=> Key Performance Indicators (KPIs)

1) System uptime and response time

2) Resolution time for IT Issues

3) Data security compliance

4) User satisfaction feedback

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Shubham Vishwakarma

Full Stack Developer - Averlon
I had an amazing experience. It was a delight getting interviewed via Cutshort. The entire end to end process was amazing. I would like to mention Reshika, she was just amazing wrt guiding me through the process. Thank you team.
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About Alliance Recruitment Agency

Founded :
2011
Type :
Products & Services
Size
Stage :
Raised funding

About

Need global recruitment agency to fulfill you employment requirements? We are best manpower recruitment company in India - Alliance Recruitment Agency.
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Shubham Vishwakarma's profile image

Shubham Vishwakarma

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I had an amazing experience. It was a delight getting interviewed via Cutshort. The entire end to end process was amazing. I would like to mention Reshika, she was just amazing wrt guiding me through the process. Thank you team.
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