
1. IT Operations -
• Manage and maintain computer systems, servers, networks, printers, CCTV, and internet connectivity
• Provide technical support to employees for hardware, software, and network-related issues
• Ensure uptime and performance of all IT infrastructure
2. System & Software Management -
• Install, configure, and maintain operating systems, ERP /CRM Tools, HRMS, Accounting software, and licensed applications.
• Coordinate with software vendors for implementation, updates, and troubleshooting
• Maintain user access controls and system permissions
3. Data Security & Compliance -
• Ensure data backup, recovery, and cybersecurity best practices
• Monitor antivirus, firewall, and system security protocols
• Maintain confidentiality and protection of employee and customer data
4. IT Asset & Vendor Management -
• Maintain IT Asset Inventory (Laptops, Desktops, Routers, Licenses, etc)
• Coordinate with external IT service providers, ISPs, and hardware vendors
• Manage AMC agreements and service renewals
5. Process Improvement & Reporting -
• Support digitalization initiatives and automation projects
• Document IT SOPs, troubleshooting guides, and system workflows
• Prepare periodic IT reports for management
=> Key Performance Indicators (KPIs)
1) System uptime and response time
2) Resolution time for IT Issues
3) Data security compliance
4) User satisfaction feedback

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Responsibilities :
- Get involved in the entire customer lifecycle from onboarding through the duration of their subscription period
- Provide product training to enable the customers to realize the potential of Empuls.
- Identify product usage gaps and provide actionable solutions to the customers.
- Build value-based relationships with customers and create Xoxoday champions.
- Conduct Strategic Business Reviews (EBRs and QBRs) to understand customer lifecycle milestones, communicate the value of our product, showcase ROI,
- Drive desired customer outcomes through a consultative approach.
- Identify opportunities for upselling and cross-selling along with the Account Managers.
- Communicate and brainstorm with the product team on customer feedback and help refine the product roadmap.
- Work with the marketing team to execute customer surveys, case studies, etc.
- Optimize existing processes within the company and actively enhance all Customer Success initiatives.
- Drive customer advocacy through reviews, testimonials, and customer meetups; and create a center of excellence within the customer's organization.
Requirements:
- Has relevant 4 to 6 years of work experience in a Customer Success role in a B2B SaaS company
- Hands-on with tools like Pendo, HubSpot, Postman etc.
- Should be open to aligning with the different time zones based on business requirements.
- Showcases exemplary written and verbal communication skills to work with Global Customers.
- Has worked directly with Customers in the Americas or European region.
- Has an exceptional ability to communicate and foster positive business relationships.
- Demonstrates a deep understanding of customers concerns and thoughts regarding the use of products.
- Managed customers across different segments in the past and knows how to manage them differently.
- Exhibits a true passion for customers and for Customer Success.
What can you look for?
This a wholesome opportunity in a fast-paced environment that will enable you to juggle between concepts, yet maintain the quality of content, interact, and share your ideas and have loads of learning while at work. Work with a team of highly talented young professionals and enjoy the benefits of being at Xoxoday.
We are
Xoxoday is a rapidly growing fintech SaaS firm that propels business growth while focusing on human motivation. Backed by Giift and Apis Partners Growth Fund II, Xoxoday offers a suite of three products - Plum, Empuls, and Compass. Xoxoday works with more than 2000 clients across 10+ countries and over 2.5 million users. Headquartered in Bengaluru, Xoxoday is a 300+ strong team with four global offices in San Francisco, Dublin, Singapore, New Delhi.
Way forward
We look forward to connecting with you. As you may take time to review this opportunity, we will wait for a reasonable time of around 3-5 days before we screen the collected applications and start lining up job discussions with the hiring manager. We however assure you that we will attempt to maintain a reasonable time window for successfully closing this requirement. The candidates will be kept informed and updated on the feedback and application status.
good understanding of the Google semantic keywords/LSI usage in long-form content writing and development.
Functional Responsibility:
- Perform keyword research and include Google semantic keywords/LSI and write engaging, long form content
- Excellent grammar and writing skills
- Understand the target audience and write focused, SEO optimized content while following SEO best practices
- Ability to generate content for different content marketing platforms and
- maintaining tonality in accordance with the brand
- Collaborate with external stakeholders/agencies to get work done in a defined and structured way
- Developing SEO articles/landing pages via thorough industry and competitor research
- Design and developing SEO content for Social Media platforms and Youtube
Technical Skills:
- SEO content writing and management skills
- Excellent writing and grammar skills
- Working knowledge of Google Analytics, Keyword Planner, Search Console, SEMRush, Ahrefs, Moz etc.
Soft Skills:
- Detail-oriented, multitasker
- Organized and creative
- Passionate about learning new techniques and tools
- Excellent written and verbal communication skills
- Team player with a willingness to learn new skills
.BDA and BDE
ROLES
We're seeking a qualified sales associate to sell annual car and bike Scotty subscription products that our customers have grown to rely on. The sales associate will utilize their skills to generate high-quality leads, build strong relationships with customers, and close deals. The ideal candidate has skills and demonstrates the ability to showcase our offerings compellingly.
Job Location: Work from home
Selection process: HR Round followed by group discussion and sales manager round.
Qualification: Any Graduate/Post Graduate
Salary offered: As per industry standards
Working days: 6 days Sunday is off
Shifts:10:00am -7:00pm
Mandatory language: English
Laptop/wi-fi: candidates are to use their own laptops,
Additional Compensation: If applicable, this will be decided on the basis of your designation.
What are we looking for:
- We are looking for someone that has an eye for design, solid experience in ReactJS, are value-driven and product-oriented. You will own all phases of user interface development.
- From architecture and design to implementation and customer engagement. This role isn’t just about coding; it's about owning features end-to-end, translating them from concepts to user-centric products
- Each engineer owns the feature they are building and is responsible for turning it into reality, and we will need your front-end expertise to find solutions to problems and challenges and deliver on roadmap objectives.
- 4+ years of experience in web frontend technology, including React, TypeScript, and CSS-in-JS.
- Significant experience with JavaScript frameworks and client-side state management, particularly React.js and Redux.
- Knowledge of 2D visualization libraries like D3 and 3D visualization tools such as Three.js and WebGL is a plus.
- Expertise in developing solutions for complex problems and integrations, with a strong product sense to balance technical and product requirements.
- Skilled in working collaboratively with cross-functional teams, including design, product, tech, learning experience & marketing.
- Independent and capable of producing 'production ready' code with minimal guidance.
- Proficient in performance optimization and CDN caching strategies.
- Nice to have: Full stack experience working in backend.
Do you wish to be a part of a disruptive team, passionate towards democratizing education for students across India? Then read more.
Our client is an expert in education financing and counselling related to higher studies abroad. They help students to understand about scholarships in various colleges abroad, whether they are eligible and how to apply for such esteemed institutions. Their dedicated page enlists every scholarship available across the globe, apart from other facilities required by students like visa counselling, forex, accommodation, Peer contacts etc.
They also offer the best resources for exams like IELTS, TOEFL and GRE apart from organising webinars and events to connect with industry experts, alumni and fellow students - that helps to prepare for these travels, loans and more. Partnered with the most prominent Banking and non-banking financiers, the team is led by FinTech-experienced IIT Kanpur alumni, passionate about offering sustainable financial offerings.
As an Audit Analyst, you will be responsible for preparing and updating audit plan, audit strategy, managing allocation of work, weekly work updates and guiding and reviewing work done by team.
What you will do:
- Preparing of schedules, cash flow statement, notes to the accounts, accounting policy and financial statements
- Preparing of tax audit annexures for tax audit including Form 3 CD
- Independently leading statutory and tax audit of private limited company
- Preparing or updating Internal Financial Control documents, risk control matrix etc as per company process
- Performing book closure activity as per audited financial statements
- Preparing or updating fixed asset register
- Reconciling fixed asset register, reserves and critical accounts as per IGAAP and US GAAP
- Representing as the primary contact point and supporting company assigned for audit to resolving internal/ external and escalated queries
- Collating and where necessary producing / analyzing statistical data/ reports as required
- Keeping up-to-date with key business changes and process/ technical.
- Preparing and value adding audit plan, tracker and supporting any process improvements
What you need to have:
- Core accounting and audit knowledge
- Thorough knowledge of accounting entries for all areas in financial statements, its impact on financials and audit as well.
- Basic understanding of significant process, flow of transactions of significant process
- Independently work of lead the audit
- Honor timelines and commitment towards deliverables
- Good MS Excel and MS word knowledge
- Good communication skills for handling internal teams, peers, supervisors, controller and external auditors
Good Programming Skills in C, C++, C#/Java, (good to have)
- Exposure to Scripting Languages like Ruby, Python
- Knowledge in version control- Git and/or Subversion
- Exposure to debugging tools like gdb, valgrind
- IDE tools like Eclipse
- Exposure to network programming with TCP, UDP
- Good debugging skills
- Exposure to Multi-threaded programming
- Strong knowledge in Data Structures & Algorithms
Rejolut is one of the award-winning fastest-growing emerging tech company which is working on leading technology like Blockchain, ML & AI, Complex mobile & web apps, IoT, etc.
The ideal candidate will be responsible for managing a development team and client coordination.
Roles & Responsibilities:-
• Collaborate with business and functional partners and technology leadership in defining features backlog and specifying requirements
• Taking Ownership of Delivery
• Drive technology discussion and strategy in line with business needs and company reference architecture
• Define execution plan and approach based on project scope, the expected timeline,
• Support execution team with resolution of roadblocks and inter-dependencies Partner with technical and functional teams external to the project to ensure their tasks are completed as required
• Ensure quality of deliverable is verified and matching stakeholder expectations
• Conducting daily scrum calls for smooth delivery.
How we are different
We are a young and dynamic team who are obsessed with solving the business problem at scale. We are a technology agnostic company that focus more on finding the optimal solution to the business problem rather than technology.
Why to join us
- We provide huge learning curve. Spending 1.5-2 years with us will put you 3 years ahead in the career.
- We work only on cutting edge technology like React, React Native, Flutter, NodeJS, Python, Go, Svelte, ELM
- There are two technology Co-founder in the company who are pretty much hands-on and have earlier bult the Consumer application which is downloaded millions of time and are in leadership position in copanies like Samsung, Purplle, Loyalty Rewardz.
- Get mentored by the best in the industry
- Flexible working hours
- Perks best in the industry
- Lead the design and implementation of our new web-based user interface for our partner management service
• Work effectively with product management, UX designers and backend engineers
• Commit to deliver high quality, robust, and accessible user interface
• Follow software development best practices including writing unit tests and perform code reviews
• Build reusable components and libraries and optimize for maximum performance
• Provide production deployment support and troubleshooting
What you need to be ready:
- Minimum 3+ years of experience in UI Development
- Thorough understanding of React.js and its core principles with minimum 2 years of experience
- Prior experience in building customer facing web Application
• In-depth knowledge of HTML, Typescript/JavaScript, CSS/Sass, and related frameworks and libraries
• Thorough understanding of React.js and its core principles with minimum 2 years of experience
• Experience in Single Page Application architecture
• Proficient in writing tests using Jest, Mocha or any similar framework
• Strong computer science fundamentals in design, data structures, and problem solving
• Excellent troubleshooting skills










