IT Manager

What You Can Expect from Us:

Here at Nomiso, we work hard to provide our team with the best opportunities to grow their careers.  You can expect to be a pioneer of ideas, a student of innovation, and a leader of thought. Innovation and thought leadership is at the center of everything we do, at all levels of the company. Let’s make your career great!

Position Overview: 

The Principal Cloud Network Engineer is a key interface to Client teams and is responsible to develop convincing technical solutions. This requires them to work closely with clients for multiple partner-vendors teams to architect the solution. 

This position requires sound technical knowledge, proven business acumen and differentiating client interfacing ability. You are required to anticipate, create, and define an innovative solution which matches customer’s needs and the clients tactical and strategic requirements.

Roles and Responsibilities:

• Design and implement next-generation networking technologies
• Deploy/support large-scale production network
• Track, analyze, and trend capacity on the broadcast network and datacenter infrastructure
• Provide Tier 3 escalated network support
• Perform fault management and problem resolution
• Work closely with other departments, vendors, and service providers
• Perform network change management, support modifications, and maintenance
• Perform network upgrade, maintenance, and repair work
• Lead implementation of new systems
• Perform capacity planning and management
• Suggest opportunities for improvement
• Create and support network management objectives, policies, and procedures
• Ensure network documentation is kept up-to-date
• Train and assist junior engineers.

Must Have Skills:

    Candidates with overall 10+ years of experience in the following:

• Hands-on: Routers/Switches, Firewalls (Palo Alto or similar), Load Balancer (RTM, GTM), AWS (VPC , API Gateway , Cloudfront , Route53, CloudVAN, Directconnect, Privatelink, Transit Gateway ) Networking, Wireless.
• Strong hands-on coding/scripting experience in one or more programming languages such as Python, Golang, Java, Bash, etc. 
• Networking technologies: Routing Protocols (BGP, EIGRP & OSPF, VRFs, VLANs, VRRP, LACP, MLAG, TACACS / Rancid / GIT, IPSec VPN, DNS / DHCP, NAT / SNAT, IP Multicast, VPC, Transit Gateway, NAT Gateway, ALB/ELB), Security Groups, ACL, HSRP, VRRP, SNMP, DHCP.
• Managing hardware, IOS, coordinating with vendors/partners for support.
• Managing CDN, Links, VPN technologies, SDN/Cisco ACI ( Design and implementaion ) and Network Function Virtualization (NFV).
• Reviewing technology designs, and architecture, taking local and regional regulatory requirements into account for Voice, Video Solutions, Routing, Switching, VPN, LAN, WAN, Network Security, Firewalls, NGFW, NAT, IPS, Botnet, Application Control, DDoS, Web Filtering.
• Palo Alto Firewall / Panorama, Big-IQ, and NetBrain tools/technology standards to daily support and enhance performance, improve reliability .
• Creating a real-time contextual living map of Client’s network with detailed network specifications, including diagrams, equipment configurations with defined standards
• Improve the reliability of the service, bring in proactiveness to identify and prevent impact to customers by eliminating Single Point of Failure (SPOF).
• Capturing critical forensic data, and providing complete visibility across the enterprise, for security incidents as soon as a threat is detected, by implementing tools like NetBrain.

Good to Have Skills:

• Industry certifications on Switching, Routing and Security.
• Elastic Load Balancing (ELB), DNS / DHCP, IPSec VPN,Multicast, TACACS / Rancid / GIT, ALB/ELB
• AWS Control Tower
• Experience leading a team of 5 or more.
• Strong Analytical and Problem Solving Skills.
• Experience implementing / maintaining Infrastructure as  Code (IaC)
• Certifications : CCIE, AWS Certified Advanced Networking

Position – I.T. Manager.

As an I.T. Manager, you will be responsible for managing all aspects of I.T. related to retail store operations and our Corporate office. Along with your team, you will be responsible for improving and updating software and hardware systems. This role also requires developing and implementing IT policies and best practice guides for the organization.

Responsibilities:

• Ensuring that retail systems are functional, recording accurate information and that data integrity is reflected in the relevant analytic reports.

• Configuring of new SaaS platforms and knowledge transfer to the relevant members on any new software or hardware platforms introduced in the Company.

• Running regular checks on network and data security.

• Developing in-house processes (SOP’s) for effective working.

• Maintaining the back end of eCommerce portals built on Shopify.

• Implementing end-to-end IT infrastructure initiatives and operations.

• Managing both hardware and software-related matters.

• Planning, organizing, controlling and evaluating IT and electronic data operations.

• Ensuring the security of data, access control levels, network access and backup systems.

• Auditing systems and assessing their outcomes.

• Preserving assets, information security and control structures.

 Candidate Qualifications & Skill Requirements:

• Must have at least 7-12 years of experience

• Excellent knowledge of computer hardware/software systems

• Hands-on experience with computer networks, network installation and administration.

• Experience in handling a multi-location set-up would be an advantage.

• Candidate with hands-on experience with ETP, Odoo Royal POS, Go Frugal and Shopify software will be an added advantage.

Reporting: – Chief Operations Officer

Location: Santacruz (W), Mumbai

About us:

Burgundy Brand Collective is one of India's fastest-growing specialty retail companies with stores in 9 cities. The company partners with best-in-class international luxury brands to offer Indians a window to the finest food and lifestyle themes from across the world. Our brand portfolio includes Royce’ Chocolate- a premium Japanese confectionery brand, Onitsuka Tiger - a leading Japanese fashion and lifestyle brand, Provenance Gifts – a marketplace for curated gourmet gifts, Papabubble – an artistic, youth-oriented global candy brand and Ligne Roset – a luxury French contemporary furniture brand. The plan is to aggressively (yet astutely) scale out a portfolio of international brands pan-India.

Company profile. 

Actuate Microlearning is a thirteen-year-old HR-Tech and Learning solution, operating in the B2B space, providing the following solutions to our clients: 

• eLearning (off-the-shelf and custom)
• Gamified learning 
• Learning Management Systems (under the brand name CalyxLMS)
• 360-degree surveys (under the brand name Calyx360)
• Standalone and blended-format instructor-led trainings (under the brand name CitrusLearning Systems)

Our client list includes top brands in across industry verticals, including the top BFSI, Pharmaceutical, Manufacturing, Logistics, Automotive, Consumer Goods, Consumer Durables, IT, ITES, eCommerce, Retail, Public Sec, Petrochem., Infrastructure, firms

We are a highly ambitious, steadily growing and profitable organization with a focus on employee development and well-being.

Our work culture and employee policies are designed to ensure our employees are happy, productive and growing in skill and character.

Job Summary: 

Are you passionate about revolutionizing the HR-Tech and Learning space? Actuate Microlearning, a thirteen-year-old B2B Learning solutions provider, is seeking a talented Full-Stack Developer to join our innovative team. In this role, you will be at the forefront of developing and maintaining our Learning Management System (LMS), implementing robust security measures, and elevating the overall UI/UX.

Key Responsibilities:

• Front-end and Back-end Development: Spearhead the development of both the front-end and back-end of our Learning Management System (LMS), ensuring a cohesive and user-friendly experience.
• Security Implementation: Implement comprehensive security measures to safeguard user data, ensuring the confidentiality and integrity of information within the LMS. (Good to have)
• UI/UX Enhancement: Play a key role in enhancing the User Interface (UI) and User Experience (UX) of the LMS, creating an engaging and intuitive learning environment.

• System Maintenance and Updates: Take charge of maintaining and updating the system to ensure it aligns with industry standards, remains technologically advanced, and meets evolving user expectations.(Good to Have)

Qualifications and Skills:

• Master’s or Bachelor's degree in Computer Science, Computer Engineering, Information technology, Computer Applications or a related field.
• Proficiency in HTML, CSS, JavaScript, and PHP, MySQL databases and optimizing database performance
• Proven 2 plus experience in Full-Stack Development.
• Expertise in front-end and back-end technologies.
• UI/UX design proficiency.
• Continuous learner with the ability to adapt to new technologies.

Intuitive Cloud is #hiring for Cloud Network Security Specialist.

looking for Immediate Joiner

Open to work on EST Time (6 pm to 3 am IST)

100 % Remote Opportunity

Location: India

• 8+ years of Strong Enterprise networking with Routing/Switching configuration/diagnostic experience in Global Network infrastructure design delivery of WAN, LAN, Firewall, and F5.
• Experience with Cisco hardware and OS : Catalyst switches, ISR/ASR routers, ASA
• Strong practical experience with Palo Alto firewalls is a MUST (VM series, CN series and other DC models)
• Strong understanding of the following Network protocols: BGP, IPsec and IPsec VTI VPN
• Experience and in-depth understanding of TCP/IP packets with ability to analyse captured packets for deep troubleshooting.
• Work closely with the Network architecture, security and application teams to rollout new designs and perform activities for supporting cloud application migration projects.
• Leverage his/her prior experience with Azure and AWS to implement global connectivity Secure solutions.
• Security Architecture: Build Cloud Network Architecture to support Encryption of Data at rest and transit
• Other services such as Guardrail, GuardDuty, AWS shield, CloudFront, AWS Control Tower, Inspector 

Description:

Responsibilities

Strategy & Planning

• The NOC Managers/ Product support Engineers' primary responsibility is to plan, organize, and manage staff and overall operations to ensure stability of customer's infrastructure.
• Provides overall expertise with all network operations functions.
• Ability to define, implement and enforce configuration management and change management policies and practices.

Acquisition & Deployment

• Handle escalations and manage support from different levels.
• Ensure adherence of operational metrics.
• Hire, develop, and retain highly responsive and customer focused engineers to ensure the effective operation of the department
• Manage tools, systems and procedures to ensure dynamic management of issues and customer management.
• Ensures all members of assigned technical teams are effective and fully utilized in order to provide high resource utilization.
• Evaluates technical skills of the team and ensures there is an appropriate level of expertise.
• Provide procedural training to staff.
• Perform performance objectives and performance reviews with all team members.

Operational Management

• The NOC Manager will include hands-on technical support work related to the overall health and maintenance of customer environments.
• This position will perform tier-2 and 3 escalation support and act as the point of contact in the NOC for all inquiries from other departments.
• The NOC Manager will manage all related partner operational expectations.
• Ensure continual process improvement within the NOC including but not limited to automation of NOC tasks and reporting, implementation of enterprise-wide monitoring initiatives, and routine administration tasks.
• Identify areas for process and efficiency improvement within the NOC; recommend prioritized enhancements and oversee implementation
• Ensure that reports are accurate and delivered on time.

Experience:

• More than 3-6 years' experience in Microsoft product build and support experience with a high availability 24x7 including:
• Expert knowledge of (SCCM) System Center configuration Manager 2012.
• MS Server 2003 / 2008 Server Admin / Virtualization - MCSE / MCITP
• VMware 410 VSphere Administrator - VCP410 Certified
• Expert knowledge of Virtualization using VMware,MCITP
• Good knowledge of Active Directory, DHCP, DNS, Clustering, Load Balancing, Anti-virus, backup procedures, Group policy, Disaster recovery
• and High availability using industry standards.
• Ability to work independently as well as in a team environment.
• Network services experience is desired.
• ITIL V3 Foundation Certification preferred

Location: Chennai

Manages the overall support team by leading and guiding them to handle support issue resolution within defined timelines to ensure continuous business operations

Key responsibilities

• Defines and owns the end to end production support process for our applications
• Takes accountability for issue resolution within defined SLAs
• Obsesses about system quality and customer experience
• Establishes a culture of doing detailed RCAs to get to the bottom of every issue
• Partners with development teams (internal and external) to prioritize issues
• Partners with infrastructure team for infra planning based on projected production load
• Tracks issues through to closure with development teams and customers Internal Use--Confidential
• Takes actions to prevent issues from recurring
• Earns trust of the users dependent on production support
• Maintains knowledge bases for issue management
• Communicates with organizational leadership on issues, statuses, and performance against KPIs
• Hires and operates a high–performing team

KPIs

• # of reported issues
• # of open issues
• MTTR
• SLA compliance
• % of incident reduction based on permanent fixes/automation/utilities
• Customer satisfaction score

Job Description:-

• Job Title:- System Administrator
• Work Location:- KIADB Industrial Area, Harohalli, Karnataka
• :- 1yrs to 3yrs
• Skills:- Network Administration Password, All IT policies, Helpdesk on IT related issues, IT Infrastructure, IT end users, Installation, configuration, Installation, configuration, IT equipment, support, Install, configure and support AD and file server, Good communication skills, Email drafting, good command over English

Main Task & Accountabilities:-

• Good communication skills.
• Email drafting, good command over English.
• Adhere to General and Network Administration Password accountabilities.
• Adhere to , and process especially information security policy.
• Ensure latest security patches are installed on all managed infrastructure.
• Process calls of the helpdesk on IT related issues.
• Support the user’s IT Infrastructure.
• Act as a first line of Support (L1) for all IT end users.
• Installation, configuration and Installation, configuration, desktops and other endpoints IT equipment’s.
• Support backup policies for all active devices. Verify the backups by restoring and testing.
• Configuration and support telephony system (Avaya).
• Install, configure and support AD and file server