IT Asset Management - JIRA

IT Project Manager – Team Lead 

About the position:- 

Responsibilities as a Project Manager:

• Stakeholder management, Budget management.
• · Merck specific Processes for project execution.
• Like Risk, info class, IT security etc.
• · Client communication and updates.
• · Daily monitoring and follow-up with development, testing, implementation teams for status update.
• · Project planning, estimation and scheduling the task/assignment for team. · Single point of contact for any other teams.
• · Close monitoring of allocation and utilization.
• · Status reporting to LT and stakeholders. ·
• Responsible for testing and releases. Coding standard and Documentation for project.
• · Responsible for Change and Risk management for the project.

•  Perform Build activities (hardware & software configuration) of customer environment and contribute to improve Build process.
•  Coordinate for Service transition activities.

• Initiate change / release requests in line 
• customer change / release management process.

•  Work on the major problem tickets assigned by ITIS Teams
• Hands on experience in hardware asset management.
• experience on ticketing tool like service now or SNOW
• ITIL Certified.

You will:

• Be passionate about building great software products 
• Be passionate about building and leading a great software development team
• Thrive in leading innovation as well as day to day execution and problem solving in a fast paced cutting edge technology environment. 
• Be responsible for ensuring the on time, on budget and high quality delivery of digital entertainment products and cloud systems that are used by millions of consumers
• Partner with cross functional and cross cultural  teams including designers, architects, project managers, QA engineers, third party systems providers and customers to meet company business objectives
• Retain and spread organisational knowledge through documentation, best practices and training
• At all times consider how to engineer software solutions the right way for high performance and for future maintainability instead of taking shortcuts 
• Contribute to product roadmap and improvement of development methodologies 
• Be proactive and be alert for potential organisational, process and technical issues before they arise.

You have:

• Experience in recruiting, motivating, managing and retaining a high performing software engineering team that evolves and improves its knowledge over time
• Understanding of quality processes required to ensure delivery of best possible software products every release
• Hands-on development experience and ability to lead your team at a code / architecture level 
• Experience with react , Kotlin and optionally swift.
• A solid grasp of Agile software development and deployment lifecycle on multiple consumer devices, cloud services and physical servers in data centers
• Experience with Git based source code management, Continuous Integration and JIRA configuration / task management 
• Good understanding of latest internet technology stacks on both client and server side
• Good understanding of tools / best practices for integration, security, scalability, high availability, performance, monitoring, logging and error handling
• Good understanding of digital media domain systems including one or more of the following: video workflow, video delivery, DRM, content management, ecommerce,  payments, data analytics and consumer device platforms
• 3 or more years of experience of managing software engineering teams
• 6 or more years of hands on enterprise / service provider grade development experience 
• Self motivation and ability to manage your own time and your team’s time to get the job done at the high international quality levels that we expect
• An engineering Degree in computer science or equivalent practical experience
• Prior experience working within the Media, E-commerce, Telecommunications or similar large scale consumer facing industry

• 4+ yrs of experience having strong fundamentals on Windchill Customization & Configurations, Reporting Framework Customization, Workflow Customization , Customer handling
• Strong Customization background around Form Processors, Validator, data utilities, Form Controllers etc.
• Strong Programming skills in Java/J2EE technologies – JavaScript, GWT, JQuerry, XMLs, JSPs, SQL etc.
• Deep Knowledge in Windchill architecture

• Experience in atleast one full lifecycle PLM implementation with Windchill.
• Should have strong coding skills in Windchill development and Customization, ThingWorx Navigate Development (Mandatory), Thing Worx Architecture Configurations Mashup creation, ThingWorx and Windchill Upgrade

• Should have Build and Configuration management (Mandatory) - HPQC \JIRA\Azure\SVN\GITHUB \ Ant
• Knowledge & Experience in Build and Release process
• Having worked on custom upgrade will be a plus.
• Understanding of application s development environment, Database, data management and infrastructure capabilities and constraints. Understanding of Database administration, Database design and performance Tuning
• Follow Quality processes for tasks with appropriate reviews. Participate in sharing knowledge within the team.

When you join us, you’ll lead the full-cycle development of the hardware focusing on robust and cost-effective solutions for hardware design, layout design and the fabrication of PCBs. You’ll be responsible for the successful production of the hardware coordinating directly with the production team. Your role will be crucial to Quixote’s success.

DUTIES & RESPONSIBILITIES 

• Design multi-layer printed circuit board layouts incorporating the latest fabrication and assembly standards. 
• Design the schematics for the PCB and gather their inputs to ensure the electrical characteristics of the PCB are within specification.
• Collaborate with mechanical, fabrication, manufacturing and test engineers for a functional, cost-effective layout.
• Develop, check and release full documentation packages as required per work instructions and project requirements.
• Analysis and evaluation of company requirements, initial BoM creation and component selection accordingly with consideration of costs, schedule, platform, quality etc. 
• Development of complex modules & components of the latest technology to implement them into other projects and future automotive systems 
• Develop modules & components’ system design, schematic design/integration, layout design following design rules, design verification 
• Evaluation of relevant technology, functions regarding requirements, market trends and feasibility together with other engineering core teams & procurement to ensure the best design & best cost 
• Observation and analysis of latest technology trends, the definition of next-generation key components together with other technical division and key component suppliers 
• Preparation of technical supplier decisions for the business units and automotive executive management according to the development process, evaluate risks and opportunities 
• Close cooperation with different functional teams such as Controlling, Legal, Purchasing, Manufacturing Engineering, Quality, Customer Business Units

REQUIRED SKILLS & EXPERIENCE 

• Understand how to develop PCB layouts for digital, analog, and power supply circuits on multilayer PCBs.
• Excellent knowledge of fine-pitch designs with multiple BGAs, blind and buried VIAs, and high part densities.
• Expert with industry standard commercial PCB layout CAD software, such as Mentor Graphics, OrCAD, Cadence, Zuken, or similar but should be flexible to switch to any of them.
• Knowledge of PCB manufacturing tools such as Valor, SAP, and GerbTool software
• Good knowledge of hardware function blocks, memory designs & high speed interfaces
• Basic understanding of electrical schematic symbols and functions.
• Ability to create dimensioned drawings for release.
• Possess functional knowledge of IPC guidelines.
• Excellent technical understanding of electrical designs inside automotive field is a plus
• Should be passionate, diligent, thorough, and detail oriented

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We need a top-notch Program Manager to come join our growing team at IK

Who you are

• You have 7 - 12 years experience.
• You love the buzz of a highly productive and fast moving team.
• You’ve had 3+ years of experience planning, prioritizing and delivering the product roadmap. 
• You get your buzz from metrics, efficiencies and productivity to enable the product team to keep getting better. 
• You love interacting and managing a bunch of highly passionate and demanding stakeholders. 
• You are looking to grow fast with a company that's on a rapid growth path.

What will excite us

• Previous startup experience or experience being part of early teams.
• You are a whiz with Jira and have numbers at the tap of your finger. 
• Experience having set up agile processes for teams and you have war stories to share. 
• You don’t really care about your title, you actively contribute to product and engineering decisions. 
• You love being a leader of incredibly smart engineers. 

What will excite you?

• Complete ownership
• Experiment, fail and learn.
• High pedigree, high caliber team.
• Contribute to every area of our business. Have a real impact with your work

POSITION SUMMARY

Essential Skills & Key Responsibilities

• Expertise in P2P domain which includes Procurement and Account Payables and Fusion
• P2P functional implementation experience including Interfaces & RICE objects with other legacy applications.
• Leading the business analysis capability in the procurement space, building excellent business connect, influencing and negotiating between tech and business.
• Capture & clarification of business requirements through a range of analysis techniques for the Business (data flow diagrams, case tool analysis, gap analysis and work & process flow diagrams)
• Function as a techno-functional resource and assist in designing solutions for business
• Understand the business data in depth, analyse key performance indicators and use the same to analyse the requirements further
• Obtaining agreement on business analysis deliverables and ensuring that they meet all the requirements of the business
• Proactively working with business to identify, define, and clarify the scope / issues in terms of complex business/systems requirements.
• Identify options for potential solutions and assessing them for both technical and business suitability/feasibility
• Working with business to capture & clarify business requirements & support business & technology teams in data analysis, in UAT phase etc.
• Acting as a proxy customer with the development teams, facilitating open communication between the customer & development team
• Driving user acceptance criteria with the customer
• Aware of the AGILE terminologies and should have knowledge of AGILE tools like JIRA, Confluence etc.
• Basic knowledge of PL/SQL for data querying & analysis will be an added advantage.
• Exposure to MS Office products like Visio and Excel

Job Brief

Role and Responsibilities:

• Provide technical assistance to the customers by performing the following duties:
• Take control of and resolve complex technical and escalated customer problems
• Should have excellent communication & troubleshooting skills.
• Document and simulate complex customer issues to find solutions and fixes to customer inquiries and problems and dispatch additional service as necessary.
• Identify and provide inputs to Product and Engineering teams on unique and/or recurring customer problems.
• Ability to Collaborate, work alongside, and build mutually beneficial relationships with cross-functional teams (Customer Happiness, Customer Success, Sales, Product, Engineering).
• Perform routine maintenance of internal services as and when required.
• Ability to analyze, research, and solve technical and unique problems.
• Good in computer science fundamentals.
• Creative, independent, self-motivated, and willing to learn new technologies.
• Prepare accurate and timely reports.

Skill and Requirements:

• Good understanding of QA methodologies and processes.
• Good command of Linux CLI tools - including system administration, data analysis and munging.
• Excellent command and understanding of databases like RDBMS, Mongo, and key-value stores like Redis.
• Proficiency in at least one scripting language python, node, etc.
• Have prior experience in testing back-end systems that involve interaction with multiple restful services.
• Must be able to think proactively; excellent follow-through and attention to detail.
• Knowledge of distributed applications/service-oriented applications is a plus.

Good to have:

• Knowledge of Kibana/ElasticSearch
• Knowledge of Error Monitoring Tools like Sentry, StackDriver, etc.
• Knowledge of APM tools like New Relic, App Dynamics, Ruxit, etc.
• Knowledge of support tools like FreshDesk, Jira Helpdesk or Zendesk.

Required Experience and qualifications:

• Should have an engineering / BSc / equivalent degree with 1 - 2 years of relevant work experience.
• Ability to work independently and efficiently to meet deadlines and SLAs.
• Ability to promptly answer & support-related tickets, chats, emails and phone calls.