IT Asset Management - JIRA

• Handle incoming customer calls professionally and efficiently.
• Make outbound calls to follow up on customer inquiries or resolve issues.
• Provide accurate information about products or services to customers.
• Resolve customer complaints and ensure customer satisfaction.
• Update customer information in the database during and after each call.
• Collaborate with other team members to address customer needs effectively.
• Meet or exceed individual and team performance targets.
• Follow communication scripts and guidelines to ensure consistency.
• Stay updated on product knowledge and industry trends.
• Escalate complex issues to the appropriate department or supervisor.
• Proven experience in a customer service or voice process role.
• Excellent verbal communication skills in English+ Hindi.
• Strong active listening and problem-solving abilities.
• Ability to multitask and work in a fast-paced environment.
• Basic computer skills.

Key Responsibilities:

• Assist in styling, fittings, and photoshoots.
• Coordinate with vendors for fabrics, trims, and accessories.
• Support in product development, cataloguing, and trend research.
• Maintain samples, mood boards, and fashion archives.

An online discovery platform for premium products and services.

Position: Android Engineer

What shall be expected of you:

Collaborate with cross-functional teams to define, design, and ship new features.

Work with outside data sources and API's.

Work on bug fixing and improving application performance.

Continuously discover, evaluate, and implement new technologies.

Working knowledge of the general mobile landscape, architectures, trends, and emerging technologies

You must have:

1-3 years of prior hands-on experience in building high-performance android applications.

Exceptional development skills in Kotlin and Java.

Published at least two original Android apps on the

Prior experience in building consumer applications.

Would be awesome if you are also good at:

Firebase (Events, notifications, storage)

Integration of attribution tools (Singular/ Appsflyer/ branch)

Integration of customer engagement platforms (Clevertap/ WebEngage/ MoEngage Android Engineer.

An online discovery platform for premium products and services.

Job Description:

Engage in code design, testing, integration, deployment, and enhancements

Write high-quality code and take responsibility for tasks

Solve performance bottlenecks

Communicate and collaborate with product manager, QA, and UI/UX teams

Deliver with quality, on-time in a fast-paced start-up environment

Have a strong sense of code quality

Candidate Profile:

Bachelor’s/Master’s degree in Engineering, Computer Science (or equivalent experience)

At least 5+ years of relevant experience as a back-end engineer

Excellent Java and object-oriented development skills

Experience in building and scaling microservices

Strong problem-solving skills, technical troubleshooting, and diagnosing

Solid knowledge of RDBMS and NoSQL technologies

Experience in developing back-ends for enterprise systems

Knowledge of debugging performance and optimization techniques

Experience in Java, Mongo, MySQL, AWS technologies, ELK stack, Spring boot, Kafka

Good knowledge of cloud technologies eg. AWS

Demonstrated ability to deliver in a fast-paced environment

JOB SUMMARY:  The Senior Associate supports the Data Analytics Manager by proposing relevant analytics procedures/tools, executing the analytics and also developing visualization outputs for audits, continuous monitoring/auditing and IA initiatives. The individual’s responsibilities include -

Understanding audit and/or project objectives and assisting the manager in preparing the plan and timelines.

Working with the Process/BU/IA teams for gathering requirements for continuous monitoring/auditing projects.

Working with Internal audit project teams to understand the analytics requirements for audit engagements.

Independently build pilot/prototype, determine appropriate visual tool and design the views to meet project objectives.

Proficient in data management and data mining.

Highly skilled on visualization tools like Qlik View, Qlik Sense, Power BI, Tableau, Alteryx etc.

Working with Data Analytics Manager to develop analytics program aligned to the overall audit plan.

Showcasing analytics capability to Process management teams to increase adoption of continuous monitoring.

Establishing and maintaining relationships with all key stakeholders of internal audit.

Coaching other data analysts on analytics procedures, coding and tools.

Taking a significant and active role in developing and driving Internal Audit Data Analytics quality and knowledge sharing to enhance the value provided to Internal Audit stakeholders.

Ensuring timely and accurate time tracking.

Continuously focusing on self-development by attending trainings, seminars and acquiring relevant certifications.

Zazzy is an interactive design and technology studio making things that engage people in new and interesting ways. We've done it for multinational brands, Y Combinator companies and fledgling startups.

A team of creatives, misfits and ardents helping brands bring the best experience possible for their audience.

We are looking for a talented, kind, & thoughtful UI Designer to join us. As one of the earliest members at Zazzy, you'll get to work on one of the most interesting, challenging and impactful challenges.

We are looking for someone equally comfortable taking the lead on a single project and having a support role on many. Someone who'd be one of us — a real part of our team!

How you will contribute:

• Execute wireframes into UI design
• Present design decisions to the stakeholders that are backed up by design principles
• Execute UXD to visually appealing interfaces
• Designing web & mobile application interfaces
• Creating beautiful as well as functional UI and giving wings to UX

A little bit about you:

• You have had a previous experience with at least two years in UI design or visual design
• You demonstrate excellent interpersonal communication skills
• You are a clear and effective presenter
• You welcome critics and have learn & grow attitude.
• You're always curious to learn more and question the decisions.

Perks:

• Work with good people and exciting projects.
• Work out of a super cool office or remote if you want. (We prefer at least two days a week in the office.) 
• Work hard, party harder.
• Casual startup environment.
• Chance to work on some amazing in-house products.
• Ample room for all kinds of design experiments and growth.
• Health insurance
• Profit sharing

• Managing organizational sales by developing a business plan that covers sales, revenue and expense controls.
• Meeting planned sales goals.
• Setting individual sales targets with the sales team.
• Tracking sales goals and reporting results as necessary.
• Overseeing the activities and performance of the sales team.
• Coordinating with marketing on lead generation.
• The ongoing training of your salespeople.
• Developing your sales team through motivation, counseling and product knowledge education.
• Promoting the organization and products.
• Understand our ideal customers and how they relate to our products.

Our client is a leading provider of specialised marketing services that enables businesses across different sectors to grow effectively. This decade old venture founded by a woman entrepreneur offers innovative solutions by leveraging cutting edge technology based on the individual needs of the client. Their services include market research, in- store promotions, store launches, road shows, retail merchandising, events and exhibitions, among others.

Headquartered in Mumbai, the company has presence in Delhi, Bangalore and Chennai as well as dedicated local teams across other metros and small towns in India. This agency has worked with more than 100 companies and 800 brands and delivered top notch marketing strategies through integrated BTL and digital channels. Some of its clients include ITC, Zydus Wellness, PnG, Crompton, HUL, Tata and Nestle.

• Executing tests, collecting and analyzing data and results, identifying trends and insights in order to achieve maximum ROI in paid search campaigns
• Tracking, reporting and analyzing website analytics and PPC initiatives and campaigns
• Managing campaign expenses, staying on budget, estimating monthly costs and reconciling discrepancies
• Optimizing copy and landing pages for search engine marketing
• Performing ongoing keyword discovery, expansion and optimization
• Researching and implementing search engine optimization recommendations
• Researching and analyzing competitor advertising links
• Developing and implementing link building strategy
• Working with the development team to ensure SEO best practices are properly implemented on newly developed code
• Working with editorial and marketing teams to drive SEO in content creation and content programming
• Recommending changes to website architecture, content, linking and other factors to improve SEO positions for target keywords

Desired Candidate Profile

• Proven SEO experience
• On Page SEO- Keywords auditing and developing required tags and optimizations
• Off Page SEO- Thorough knowledge of backlinking techniques
• Proven SEM experience managing PPC campaigns across Google and Facebook business
• Solid understanding of performance marketing, conversion and online customer acquisition
• In-depth experience with website analytics tools (e.g, Google Analytics, NetInsight, Omniture, WebTrends)
• Experience with bid management tools (e.g., Click Equations, Marin, Kenshoo, Search Ignite)
• Experience with A/B and multivariate experiments
• Working knowledge of HTML, CSS and JavaScript development and constraints
• Knowledge of ranking factors and search engine algorithms
• Up-to-date with the latest trends and best practices in SEO and SEM
• Proven backlink experience- sites built backlinks for and raised traffic (will check url)
• Website links to previously conducted on-page optimizations
• Previously conducted keyword embedding for #1 rank Google