




- Conducting advanced statistical analysis to provide actionable insights, identify trends, and measure performance
- Performing data exploration, cleaning, preparation and feature engineering; in addition to executing tasks such as building a POC, validation/ AB testing
- Collaborating with data engineers & architects to implement and deploy scalable solutions
- Communicating results to diverse audiences with effective writing and visualizations
- Identifying and executing on high impact projects, triage external requests, and ensure timely completion for the results to be useful
- Providing thought leadership by researching best practices, conducting experiments, and collaborating with industry leaders
What you need to have:
- 2-4 year experience in machine learning algorithms, predictive analytics, demand forecasting in real-world projects
- Strong statistical background in descriptive and inferential statistics, regression, forecasting techniques.
- Strong Programming background in Python (including packages like Tensorflow), R, D3.js , Tableau, Spark, SQL, MongoDB.
- Preferred exposure to Optimization & Meta-heuristic algorithm and related applications
- Background in a highly quantitative field like Data Science, Computer Science, Statistics, Applied Mathematics,Operations Research, Industrial Engineering, or similar fields.
- Should have 2-4 years of experience in Data Science algorithm design and implementation, data analysis in different applied problems.
- DS Mandatory skills : Python, R, SQL, Deep learning, predictive analysis, applied statistics

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About the Role-
We are looking for a motivated and detail-oriented HR Intern to join our team, primarily focusing on recruitment and hiring. This is an excellent opportunity to gain hands-on experience in talent acquisition and develop essential HR skills in a dynamic environment.
Key Responsibilities:
Assist in sourcing and screening candidates for various roles.
Post job openings on various job portals and social media platforms.
Schedule and coordinate interviews with candidates and hiring managers.
Maintain and update the candidate database.
Support the onboarding process for new hires.
Provide regular updates on recruitment progress to the HR team.
Requirements:
Currently pursuing or recently completed a degree in Human Resources, Business Administration, or a related field.
Strong communication and interpersonal skills.
Ability to multitask and work in a fast-paced environment.
Proficient in Microsoft Office and familiar with job posting platforms.
A positive attitude and eagerness to learn.
Join us to gain practical experience and contribute to building a talented workforce!
Job Summary: We are seeking enthusiastic and reliable individuals to join our dynamic team as International Voice Process Executives. The role involves handling inbound and outbound calls from/to international customers, providing excellent customer service, resolving queries, and ensuring customer satisfaction.
Responsibilities:
- Handle inbound and outbound calls from international customers.
- Provide information about products and services, respond to customer queries, and resolve issues effectively.
- Ensure timely and professional follow-up on customer issues.
- Maintain accurate and detailed records of customer interactions and transactions.
- Collaborate with team members to achieve individual and team goals.
- Adhere to company policies and procedures to maintain operational efficiency.
- Strive to achieve customer satisfaction and ensure positive feedback.
Requirements:
- 1-year bond commitment required
- Minimum 6 months of Experience required in an International BPO/ Call centre.
- Excellent communication skills.
- Customer Centric &Logical thinking and need to be enough spontaneous
- Ensure Timely& Professional Responses to all queries.
- Analytical & Probing skill.
- Strong ability to multitask and take fast decisions independently.
- Night shift only.
- The shift timings will be 7.30 PM to 4.30 AM.
Job Type: Full-time
Pay: ₹13,000.00 - ₹22,000.00 per month
Benefits:
- Health insurance
- Life insurance
- Provident Fund
Schedule:
- Fixed shift
- Night shift
- US shift

We are seeking a talented and experienced Frontend Developer to join our on-site team full time. As a Frontend Developer, you will be responsible for developing user-friendly, responsive and high-performance web applications.
Responsibilities:
- Develop responsive and user-friendly web applications.
- Collaborate with designers and other developers to implement visual designs and user interface elements.
- Optimize web applications for maximum speed and scalability.
- Write clean, maintainable and reusable code.
- Participate in code reviews and ensure code quality.
- Troubleshoot and debug issues as they arise.
- Stay up-to-date with emerging trends and technologies in frontend development.
Requirements:
- 1 year of experience as a Frontend Developer.
- Proficient in HTML, CSS, and JavaScript.
- Familiarity with modern frontend frameworks like React, Nextjs.
- Experience with CSS preprocessors like Sass or LESS.
- Knowledge of responsive web design and cross-browser compatibility.
- Understanding of version control systems like Git.
- Ability to work in a collaborative environment.
- Excellent problem-solving and analytical skills.
If you are a self-starter who is passionate about frontend development and looking for a challenging opportunity, please apply with your resume and a cover letter explaining your experience and why you are the best fit for this role. This is an on-site, full-time position.
Who you are
The possibility of having massive societal impact. Our software touches the lives of hundreds of millions of people.
Solving hard governance and societal challenges
Work directly with central and state government leaders and other dignitaries
Mentorship from world class people and rich ecosystems
Position : Architect or Technical Lead - DevOps
Location : Bangalore
Role:
Strong knowledge on architecture and system design skills for multi-tenant, multi-region, redundant and highly- available mission-critical systems.
Clear understanding of core cloud platform technologies across public and private clouds.
Lead DevOps practices for Continuous Integration and Continuous Deployment pipeline and IT operations practices, scaling, metrics, as well as running day-to-day operations from development to production for the platform.
Implement non-functional requirements needed for a world-class reliability, scale, security and cost-efficiency throughout the product development lifecycle.
Drive a culture of automation, and self-service enablement for developers.
Work with information security leadership and technical team to automate security into the platform and services.
Meet infrastructure SLAs and compliance control points of cloud platforms.
Define and contribute to initiatives to continually improve Solution Delivery processes.
Improve organisation’s capability to build, deliver and scale software as a service on the cloud
Interface with Engineering, Product and Technical Architecture group to meet joint objectives.
You are deeply motivated & have knowledge of solving hard to crack societal challenges with the stamina to see it all the way through.
You must have 7+ years of hands-on experience on DevOps, MSA and Kubernetes platform.
You must have 2+ years of strong kubernetes experience and must have CKA (Certified Kubernetes Administrator).
You should be proficient in tools/technologies involved for a microservices architecture and deployed in a multi cloud kubernetes environment.
You should have hands-on experience in architecting and building CI/CD pipelines from code check-in until production.
You should have strong knowledge on Dockers, Jenkins pipeline scripting, Helm charts, kubernetes objects and manifests, prometheus and demonstrate hands-on knowledge of multi cloud computing, storage and networking.
You should have experience in designing, provisioning and administrating using best practices across multiple public cloud offerings (Azure, AWS, GCP) and/or private cloud offerings ( OpenStack, VMware, Nutanix, NIC, bare metal Infra).
You should have experience in setting up logging, monitoring Cloud application performance, error rates, and error budgets while tracking adherence to SLOs and SLAs.
Responsibilities:
- Partner with the business to determine the optimal solution for their prioritized needs
- Enforce design principles leading with configuration and only writing code when needed
- Participate in the full software development life cycle from technical design to development, testing and deployment
- Should be able to work with business stakeholders to understand the roadmap, pain points.
- Quickly understand existing system architecture, analyze and recommend improvements.
- Should be able to design solutions on ServiceMax and distribute tasks to team members and guide them.
- Design and develop solutions that best leverage the ServiceMax platform to support critical business functions and meet project objectives, business requirements and company goals
- Participate in technical design discussions, develop technical solution documentation that is aligned with business objectives.
- Develop, test, and document custom development, integrations, and data migration elements of ServiceMax implementation.
- Independently analyze application and system problems and incidents; develop recommendations and solutions for those problems, implement those solutions, and provide communications on the associated actions, business impacts, and results.
- Follow coding standards best practices, and participate in code reviews
- Accountable for the following: design workshops with ServiceMax and SFDC best practices including application limits, complete requirements analysis and confirmation, identify and own the final documentation for the technical specifications for the customizations, confirm functional design, document final solutions, lead deployment including guiding all sandbox code migration
- Provide peer reviews of Solution Design and Configuration Documents ensuring fit between with ServiceMax best practices and customer requirements
- Perform ServiceMax configuration activities, Service Flow Manager Configuration and APEX trigger implementation, including training the system administration and IT team members.
Required Skills
- Minimum 5 years of experience working on Salesforce Platform.
- Having a good understanding of Salesforce object models, relationship, limits, security etc.
- Should be aware of customization and configuration options.
- Minimum 4 years of experience working on ServiceMax technology, where minimum 2 years should be as a lead/architect.
- Having built large scale ServiceMax application catering to complex use cases. Having experience of different ServiceMax modules like Work Order Management, SFM, Location Management, Dispatch Console, Mobile App etc.
Job Description:
· Below are the typical activities expected to be performed by a ServiceMax Administrator/ Developer.
· These activities will be performed to support, break-fix, unit test, configure and develop Horiba's
· ServiceMax as per Help Desk tickets and other projects in a timely manner.
· Technical experience with Force.com, SFDC/ ServiceMax Administrator, Visual Force, Java.
· Field Service "Best Practice" guidance to segments/ end users
· Consult and assist end users and other support team members with data mapping activities in support of integration with SAP system or other systems in future..
· Provide Solution Design and Configuration Documents ensuring fit between with ServiceMax best practices al
· Segment requirements. Follow Horiba Change Management process.
Administration
· ServiceMax administration related to all ServiceMax objects (standard and custom)
· ServiceMax configuration related to all ServiceMax objects (standard and custom) including Work Ord
· Management, Case Management, Service Flow Manager, Dispatch Console, Mobile configuration, MFL
· Tracking user login history and adoption matrices.
· Installation of apps from AppExchange
· Creation of users for an organization
· Maintain login credentials
· Generic users permissions
· Specific data access permissions
· Group Management
· Manage queues & public groups
· User assignment to queues & public groups
Security: Object security definition for Smax users
· Profile Management on object level permissions
· Role wise access on records
· Sharing rules additional record access for users
· Manage permission sets
General Configuration: Objects
Maintain standard object architecture and relationship model
• Create custom objects and maintain relationships among the objects
• Custom Fields
• Create custom fields
• Manage access to different profiles
• Manage page layouts to include custom fields
Page Layouts: Define Object field layouts based on profile
• Addition Of fields, sections, buttons, custom links, actions, related object lists, report charts, etc.
Data Management: Creation of reports & dashboard, maintaining report types, sharing of reports and dashboard
• Setting product Prices (standard, list, sale), Revenue and Quality Schedules.
• Build and manage email alerts
Deployment: Data deployment at organizations / sandboxes using change sets
Posted on Mar 5, 2024.
Requirements:
•Proficiency in programming/scripting with Kotlin/Espresso
•Strong experience in developing Automation scripts, Automation framework
•Experience in automation of Mobile application and Rest APIs using Kotlin/Espresso framework
•Strong knowledge of automation tools/framework such as Espresso, Appium
•Hands-on expertise in using Kotlin programming
•Hands-on expertise in Atlassian tools like Jira, Bitbucket, Confluence etc.
•Experience with CI/CD tools such as GitHub, Jenkins, CI/CD
•Experience in using docker containers as automation execution engine
•Experience working in an Agile/waterfall development process
•Strong conceptual and problem-solving skills
•Logging Defects with relevant analysis and working on the same till closure with the root cause
•Expertise in Agile / iterative testing
•Experience in integration testing is an added advantage
•Experience in design and development of automation framework
•Experience in deriving quality metrics for Automation Delivery
•Experience in setting up CI/CD pipeline for automation execution
- Should have handled Voice | Chat | Email audits for a team of 15 to 20 advisors
- Ensure coaching & feedback is done for team members to improve overall customer experience
- Should have an eye for detail & report non-compliance in audit findings
- Good command in MS Excel
Relevant work experience:
- 5+ years working in the Information Technology Industry
- 2+ years system engineering or platform engineering

We are building a global content marketplace that brings companies and content
creators together to scale up content creation processes across 50+ content verticals and 150+ industries. Over the past 2.5 years, we’ve worked with companies like India Today, Amazon India, Adobe, Swiggy, Dunzo, Businessworld, Paisabazaar, IndiGo Airlines, Apollo Hospitals, Infoedge, Times Group, Digit, BookMyShow, UpGrad, Yulu, YourStory, and 350+ other brands.
Our mission is to become the world’s largest content creation and distribution platform for all kinds of content creators and brands.
Our Team
We are a 25+ member company and is scaling up rapidly in both team size and our ambition.
If we were to define the kind of people and the culture we have, it would be -
a) Individuals with an Extreme Sense of Passion About Work
b) Individuals with Strong Customer and Creator Obsession
c) Individuals with Extraordinary Hustle, Perseverance & Ambition
We are on the lookout for individuals who are always open to going the extra mile and thrive in a fast-paced environment. We are strong believers in building a great, enduring
a company that can outlast its builders and create a massive impact on the lives of our
employees, creators, and customers alike.
Our Investors
We are fortunate to be backed by some of the industry’s most prolific angel investors - Kunal Bahl and Rohit Bansal (Snapdeal founders), YourStory Media. (Shradha Sharma); Dr. Saurabh Srivastava, Co-founder of IAN and NASSCOM; Slideshare co-founder Amit Ranjan; Indifi's Co-founder and CEO Alok Mittal; Sidharth Rao, Chairman of Dentsu Webchutney; Ritesh Malik, Co-founder and CEO of Innov8; Sanjay Tripathy, former CMO, HDFC Life, and CEO of Agilio Labs; Manan Maheshwari, Co-founder of WYSH; and Hemanshu Jain, Co-founder of Diabeto.
Backed by Lightspeed Venture Partners
- Plan and execute all digital marketing, including SEO/SEM, marketing database, email, social media and display advertising campaigns
- Design, build and maintain our social media presence
- Measure and report performance of all digital marketing campaigns, and assess against goals (ROI and KPIs)
- Identify trends and insights, and optimize spend and performance based on the insights
- Brainstorm new and creative growth strategies
- Plan, execute, and measure experiments and conversion tests
- Collaborate with internal teams to create landing pages and optimize user experience
- Utilize strong analytical ability to evaluate end-to-end customer experience across multiple channels and customer touch points

