Engineering Manager

Tech Support Engineer

Job Description

Technical Support Engineer plays a crucial role in ensuring the smooth operation of technical systems, providing expert-level support to customers, and contributing to the improvement of products and services through technical expertise and leadership.

To meet the qualifications specified:

1. Educational Background: A degree in a relevant field, such as Computer Science, Information Technology, or a related discipline, is a requirement.

2. Experience: While not explicitly mandatory, experience in fields like Computer Science or IT is considered advantageous. It may provide a practical understanding of the domain that can be beneficial in this role. 3. Personal Traits: Being a natural helper and enjoying assisting people with their computer issues are essential qualities. Additionally, the ability to simplify and effectively communicate technical details to individuals with varying levels of technical knowledge is a significant advantage.

If you possess the educational qualification, experience, and the mentioned traits, it's likely you fit the criteria for this role. Demonstrating your passion for helping people with technical issues and your ability to communicate complex information in an understandable manner during the application.

Roles and Responsibilities

Technical Expertise:

Provide advanced technical support to customers and internal teams. Troubleshoot complex technical issues related to software, hardware, or network systems. Perform root cause analysis for recurring issues and implement permanent resolutions. Collaborate with development teams to escalate and resolve product issues. Maintain up-to-date knowledge of new technologies and industry trends.

Customer Support:

Act as a point of escalation for critical customer issues. Communicate effectively with customers to understand their technical concerns. Manage and prioritize support tickets and customer inquiries. Ensure timely resolution of customer issues according to service level agreements (SLAs). Provide training and guidance to junior support engineers.

Documentation and Reporting:

Document troubleshooting steps and solutions for knowledge base articles. Create and maintain technical documentation, including FAQs and user guides. Generate regular reports on support activities, issue trends, and resolution metrics.

Quality Assurance:

Conduct quality assurance testing for new software releases or patches. Validate bug fixes and ensure they meet customer requirements. Perform regression testing to identify potential issues before deployment.

Communication Skills:

Communicate technical information effectively to both technical and non-technical audiences. Provide regular updates to customers and stakeholders on issue status and resolution. Participate in customer-facing meetings and conference calls as a technical expert. Troubleshooting and Problem-Solving:

Utilize diagnostic tools and resources to analyze technical issues. Develop creative solutions to complex technical problems. Implement temporary workarounds and permanent fixes as necessary.

Compliance and Security:

Ensure compliance with data protection regulations and security best practices. Follow established protocols for handling sensitive customer information.

Required Skill Set:

MS Office, Windows Troubleshooting, ITIL, Basic Networking, Understanding on EDR, DLP Tools, Firewalls, VMware/ Citrix workspace Client setup troubleshooting, Active Directory, Basic Concepts of O365 Exchange admin, Microsoft MDM & Intune, Firewall’s, DLP, EDR, Proxy concepts, Fundamental understanding of ITSM, ITIL, or CMDB.  

Job Title: AWS Devops Engineer – Manager Business solutions

Location: Gurgaon, India

Experience Required: 8-12 years

Industry: IT

We are looking for a seasoned AWS DevOps Engineer with robust experience in AWS middleware services and MongoDB Cloud Infrastructure Management. The role involves designing, deploying, and maintaining secure, scalable, and high-availability infrastructure, along with developing efficient CI/CD pipelines and automating operational processes.

Key Deliverables (Essential functions & Responsibilities of the Job):

·         Design, deploy, and manage AWS infrastructure, with a focus on middleware services such as API Gateway, Lambda, SQS, SNS, ECS, and EKS.

·         Administer and optimize MongoDB Atlas or equivalent cloud-based MongoDB solutions for high availability, security, and performance.

·         Develop, manage, and enhance CI/CD pipelines using tools like AWS CodePipeline, Jenkins, GitHub Actions, GitLab CI/CD, or Bitbucket Pipelines.

·         Automate infrastructure provisioning using Terraform, AWS CloudFormation, or AWS CDK.

·         Implement monitoring and logging solutions using CloudWatch, Prometheus, Grafana, or the ELK Stack.

·         Enforce cloud security best practices — IAM, VPC setups, encryption, certificate management, and compliance controls.

·         Work closely with development teams to improve application reliability, scalability, and performance.

·         Manage containerized environments using Docker, Kubernetes (EKS), or AWS ECS.

·         Perform MongoDB administration tasks such as backups, performance tuning, indexing, and sharding.

·         Participate in on-call rotations to ensure 24/7 infrastructure availability and quick incident resolution.

Knowledge Skills and Abilities:

·         7+ years of hands-on AWS DevOps experience, especially with middleware services.

·         Strong expertise in MongoDB Atlas or other cloud MongoDB services.

·         Proficiency in Infrastructure as Code (IaC) tools like Terraform, CloudFormation, or AWS CDK.

·         Solid experience with CI/CD tools: Jenkins, CodePipeline, GitHub Actions, GitLab, Bitbucket, etc.

·         Excellent scripting skills in Python, Bash, or PowerShell.

·         Experience in containerization and orchestration: Docker, EKS, ECS.

·         Familiarity with monitoring tools like CloudWatch, ELK, Prometheus, Grafana.

·         Strong understanding of AWS networking and security: IAM, VPC, KMS, Security Groups.

·         Ability to solve complex problems and thrive in a fast-paced environment.

Preferred Qualifications

·         AWS Certified DevOps Engineer – Professional or AWS Solutions Architect – Associate/Professional.

·         MongoDB Certified DBA or Developer.

·         Experience with serverless services like AWS Lambda, Step Functions.

·         Exposure to multi-cloud or hybrid cloud environments.

Mail updated resume with current salary-

Email: etalenthire[at]gmail[dot]com

Satish; 88O 27 49 743

Account Executive

Key Responsibilities:

Maintain daily accounting records and entries.

Assist in invoice processing, expense tracking, and reconciliations.

Support GST, TDS, and tax filing activities.

Contribute to monthly closings and reporting.

Work with internal and external teams for smooth financial operations.

What You’ll Need:

Basic knowledge of accounting tools like Tally, Zoho Books, or similar.

Strong command of MS Excel and documentation.

Eagerness to learn and grow in a structured finance environment.

Good communication and time management skills.

What We Offer:

A chance to build your accounting career in a modern workspace.

Hands-on learning, mentoring, and exposure to various finance functions.

Friendly team culture with continuous growth opportunities.

What You Will Do :

As a Data Governance Lead at Kanerika, you will be responsible for defining, leading, and operationalizing the data governance framework, ensuring enterprise-wide alignment and regulatory compliance.

Required Qualifications :

- 7+ years of experience in data governance and data management.

- Proficient in Microsoft Purview and Informatica data governance tools.

- Strong in metadata management, lineage mapping, classification, and security.

- Experience with ADF, REST APIs, Talend, dbt, and automation via Azure tools.

- Knowledge of GDPR, CCPA, HIPAA, SOX and related compliance needs.

- Skilled in bridging technical governance with business and compliance goals.

Tools & Technologies :

- Microsoft Purview, Collibra, Atlan, Informatica Axon, IBM IG Catalog

- Microsoft Purview capabilities :

1. Label creation & policy setup

2. Auto-labeling & DLP

3. Compliance Manager, Insider Risk, Records & Lifecycle Management

4. Unified Catalog, eDiscovery, Data Map, Audit, Compliance alerts, DSPM.

Key Responsibilities :

1. Governance Strategy & Stakeholder Alignment :

- Develop and maintain enterprise data governance strategies, policies, and standards.

- Align governance with business goals : compliance, analytics, and decision-making.

- Collaborate across business, IT, legal, and compliance teams for role alignment.

- Drive governance training, awareness, and change management programs.

2. Microsoft Purview Administration & Implementation :

- Manage Microsoft Purview accounts, collections, and RBAC aligned to org structure.

- Optimize Purview setup for large-scale environments (50TB+).

- Integrate with Azure Data Lake, Synapse, SQL DB, Power BI, Snowflake.

- Schedule scans, set classification jobs, and maintain collection hierarchies.

3. Metadata & Lineage Management :

- Design metadata repositories and maintain business glossaries and data dictionaries.

- Implement ingestion workflows via ADF, REST APIs, PowerShell, Azure Functions.

- Ensure lineage mapping (ADF ? Synapse ? Power BI) and impact analysis.

4. Data Classification & Security Governance :

- Define classification rules and sensitivity labels (PII, PCI, PHI).

- Integrate with MIP, DLP, Insider Risk Management, and Compliance Manager.

- Enforce records management, lifecycle policies, and information barriers.

5. Data Quality & Policy Management :

- Define KPIs and dashboards to monitor data quality across domains.

- Collaborate on rule design, remediation workflows, and exception handling.

- Ensure policy compliance (GDPR, HIPAA, CCPA, etc.) and risk management.

6. Business Glossary & Stewardship :

- Maintain business glossary with domain owners and stewards in Purview.

- Enforce approval workflows, standard naming, and steward responsibilities.

- Conduct metadata audits for glossary and asset documentation quality.

7. Automation & Integration :

- Automate governance processes using PowerShell, Azure Functions, Logic Apps.

- Create pipelines for ingestion, lineage, glossary updates, tagging.

- Integrate with Power BI, Azure Monitor, Synapse Link, Collibra, BigID, etc.

8. Monitoring, Auditing & Compliance :

- Set up dashboards for audit logs, compliance reporting, metadata coverage.

- Oversee data lifecycle management across its phases.

- Support internal and external audit readiness with proper documentation.

Key roles:

·       Develop backend application with clean code practices foe the application

·       Collaborate with frontend developers to integrate user-facing elements with server side logic

·       Troubleshoot and debug application

·       Gather and address technical and design requirements

·       Build reusable code and libraries for future user-facing

·       Communicate with other third-party team for collaborations

Skillset:

·       Core Java - Hands on experience with Jdk 11 and above

·       Experience with code hosting and collaboration tools like Bitbucket/Github/GitLab

·       Microservice architecture - Rest API calls, inter-service exception handling

·       Non-relational DB - MongoDB basic DB commands to insert, update, delete, find records and Indexing

·       Springboot framework - Spring Data JPA, ORM

·       Event driven architecture - Kafka

·       Tools like Postman, Jenkins, Doppler, IDE, MongoDB atlas

Qualifications:

·       UG: B.Tech/B.E. in Any Specialization, B.Sc in Any Specialization, BCA in Any Specialization

·       PG: Any Postgraduate

You will be responsible for designing, building, and maintaining data pipelines that handle Real-world data at Compile. You will be handling both inbound and outbound data deliveries at Compile for datasets including Claims, Remittances, EHR, SDOH, etc.

You will

• Work on building and maintaining data pipelines (specifically RWD).
• Build, enhance and maintain existing pipelines in pyspark, python and help build analytical insights and datasets.
• Scheduling and maintaining pipeline jobs for RWD.
• Develop, test, and implement data solutions based on the design.
• Design and implement quality checks on existing and new data pipelines.
• Ensure adherence to security and compliance that is required for the products.
• Maintain relationships with various data vendors and track changes and issues across vendors and deliveries.

You have

• Hands-on experience with ETL process (min of 5 years).
• Excellent communication skills and ability to work with multiple vendors.
• High proficiency with Spark, SQL.
• Proficiency in Data modeling, validation, quality check, and data engineering concepts.
• Experience in working with big-data processing technologies using - databricks, dbt, S3, Delta lake, Deequ, Griffin, Snowflake, BigQuery.
• Familiarity with version control technologies, and CI/CD systems.
• Understanding of scheduling tools like Airflow/Prefect.
• Min of 3 years of experience managing data warehouses.
• Familiarity with healthcare datasets is a plus.

Compile embraces diversity and equal opportunity in a serious way. We are committed to building a team of people from many backgrounds, perspectives, and skills. We know the more inclusive we are, the better our work will be.         

• 4 to 8 years of industry experience in (JAVA, Spring Boot , Microservices)
• Ability to effectively manage task distribution
• Able to adapt to changing business requirements and react quickly
• Strong customer focus and results-oriented attitude. Self-motivated individual & able to work independently

Purpose:

We are looking for an analytical and perceptive Brand Manager, fluent in English & a skilled communicator. 

Role and Responsibilities:

• Conduct consumer and market research

• Identify how our brand is currently positioned in the market
• Design a research-based brand strategy
• Develop and execute marketing campaigns aimed at communicating our brand message 
• Communicate our brand personality internally and align company around foundational ideas
• Lead marketing team members through campaigns
• Measure and report on success of marketing campaigns
• Anticipate consumer trends and keep brand up to date

Qualifications and Education Requirements:

Bachelors is a must. PG Preferred.

Preferred Skills

• 1 – 2 years’ experience in Beauty and Healthcare
• Proficiency in MS Excel, PowerPoint, and Word
• Experience working with popular social media advertising platforms found in Facebook, Twitter, and LinkedIn in particular
• Experience working with popular social media monitoring tools (Google, Radian 6, Twitter Search, Social Mention, Traackr, etc) 
• Experience with website analysis using a variety of analytics tools including Google Analytics as well as internal reporting tools.
• Excellent presentation skills
• Working under pressure
• Being passionate and energetic about the brand
•  Organizational and methodical skills are also a bonus