Process Engineer

About the company:

Ketto is Asia's largest tech-enabled crowdfunding platform with a vision - Healthcare for all. We are a profit-making organization with a valuation of more than 100 Million USD. With over 1,100 crores raised from more than 60 lakh donors, we have positively impacted the lives of 2 lakh+ campaigners. Ketto has embarked on a high-growth journey, and we would like you to be part of our family, helping us to create a large-scale impact on a daily basis by taking our product to the next level

Role Overview:

Ketto, Asia's largest crowdfunding platform, is looking for an innovative Product Analyst to take charge of our data systems, reporting frameworks, and generative AI initiatives. This role is pivotal in ensuring data integrity and reliability, driving key insights that fuel strategic decisions, and implementing automation through AI. This position encompasses the full data and analytics lifecycle—from requirements gathering to design planning—alongside implementing advanced analytics and generative AI solutions to support Ketto’s mission.

Key Responsibilities

●  Data Strategy & Automation:

○ Lead data collection, processing, and quality assurance processes to ensure accuracy, completeness, and relevance.

○ Explore opportunities to incorporate generative AI models to automate and optimize processes, enhancing efficiencies in analytics, reporting, and decision-making.

●  Data Analysis & Insight Generation:

○ Conduct in-depth analyses of user behaviour, campaign performance, and platform metrics to uncover insights that support crowdfunding success.

○ Translate complex data into clear, actionable insights that drive strategic decisions, providing stakeholders with the necessary information to enhance business outcomes.

●  Reporting & Quality Assurance:

○ Design and maintain a robust reporting framework to deliver timely insights, enhancing data reliability and ensuring stakeholders are well-informed.

○ Monitor and improve data accuracy, consistency, and integrity across all data processes, identifying and addressing areas for enhancement.

●  Collaboration & Strategic Planning:

○ Work closely with Business, Product, and IT teams to align data initiatives with Ketto’s objectives and growth strategy.

○ Propose data-driven strategies that leverage AI and automation to tackle business challenges and scale impact across the platform.

○ Mentor junior data scientists and analysts, fostering a culture of data-driven decision-making.

Required Skills and Qualifications

●  Technical Expertise:

○ Strong background in SQL, Statistics and Maths

●  Analytical & Strategic Mindset:

○ Proven ability to derive meaningful, actionable insights from large data sets and translate findings into business strategies.

○ Experience with statistical analysis, advanced analytics

●  Communication & Collaboration:

○ Exceptional written and verbal communication skills, capable of explaining complex data insights to non-technical stakeholders.

○ Strong interpersonal skills to work effectively with cross-functional teams, aligning data initiatives with organisational goals.

●  Preferred Experience:

○ Proven experience in advanced analytics roles

○ Experience leading data lifecycle management, model deployment, and quality assurance initiatives.

Why Join Ketto?

At Ketto, we’re committed to driving social change through innovative data and AI solutions. As our Sr. Product Analyst, you’ll have the unique opportunity to leverage advanced data science and generative AI to shape the future of crowdfunding in Asia. If you’re passionate about using data and AI for social good, we’d love to hear from you!

What you'll do?

●    Develop on server-side cloud software using a serverless approach (AWS).

●    Work hands-on on bringing to life IoT and Edge architectures and applications

●    Work with teams on delivering key features and performance targets.

Who You Are?

●    Passionate individual who loves to develop scalable backend

●    Strong programming capabilities

●    Understanding of cloud architecture and protocols.

●    Clear thought process, believe in simplifying rather than complicating

●    Argue and fight over opinions. Believe in always choosing the best

You Should Have

●    Experience on NoSQL Databases and designing REST API.

●    Strong fundamentals of Data structure and algorithm.

●    Done related projects during graduation/post-graduation.

●    Experience on AWS, AWS Lambda, AWS IoT Core, AWS Cloud Watch is a big plus.

Proficiency in Python 

• Supporting the development and execution of product strategies and roadmaps
• Conducting market research and competitive analysis to identify market trends and opportunities
• Collaborating with cross-functional teams to define product requirements and specifications
• Working closely with Engineering to ensure the timely delivery of product features and enhancements
• Assisting in the planning and execution of product launches and go-to-market strategies
• Analyzing product performance data to inform product decisions and prioritize feature development
• Supporting customer success and sales teams in product-related inquiries and escalations
• Quick Turnaround Time
• Good communication skills,
• ability to work with creative and technical departments
• Self-motivation,
• ability to work under pressure and meet deadlines
• Receptive to constructive criticism
• delivering changes as directed Technical know-how

• Develop product vision and key-value props for owned areas (strategy & roadmap). Drive alignment and excitement, aligning priorities and executing plans. Lead product development by collaborating with cross-functional teams of engineers, designers, business development managers, marketers, and other product leads.
• Manage all aspects of the product lifecycle, including problem definition, product strategy/roadmap, roadmap execution, customer needs, designs, product requirement documents
• Ensure accountability with Engineering (Internal/Vendor) on strict adherence to timelines & processes.
• Lead connection of technical and business worlds by breaking down complex problems into a roadmap and steps that drive product development.
• Understand markets, competition, and products in-depth to create clarity and drive the right set of requirements and specifications.
• Anticipate customers’ needs and market opportunities to drive improvements. Show empathy for customers, be sensitive to their needs and drive the feature team to deliver a great customer experience. Research and user test prototypes to maximise user satisfaction and performance
• Develop, cultivate and share thought leadership in emerging and trending technology areas.
• Define success criteria and performance metrics and drive telemetry requirements to measure results. Define, monitor, and analyse metrics for launched products and feed feedback into the product development process.
• An obsession with technology - pro-activeness in exploring and understanding the potential of technology and how to convert it to solve innate consumer needs
• Good in data-driven analytical skills and able to operate with partial information and ambiguity.
• Design thinking (UIUX), user empathy and deep understanding of Indian customers

• 4 to 8 years experience, including product experience, preferably in a fast-paced B2C internet/e-commerce/Edtech company
• B- Tech and MBA or equivalent experience (or equivalent industry experience)

• Track record of exhibiting technical depth and quick ramp-up on new products and technologies
• Ability to assume end-to-end ownership of large features and initiatives
• Proficiency in end-to-end innovation, planning, organizing, and executing.
• Solid written and verbal communication skills
• Self-motivated, can-do attitude and great at dealing with ambiguity
• Experience collaborating and communicating with cross-functional teams
• Experience in identifying, analysing and interpreting data to make data-led product decisions
• Understanding of capturing user insights to create exceptional user experiences
• Excellent focus on attention to detail, with quantitative skills
• Experience in building & leading high-performance teams
• UI/UX skills with an ability to get the best out of designers and recognize great design

JOB DESCRIPTION

Position: Product Manager

We are looking for an experienced Product Manager with great technology background and impressive interpersonal skills. You need to be passionate about people and products. You will join a dynamic and fast-paced start-up environment and work with talented teams to design, build and roll-out products that deliver the company’s vision and strategy.

The Product Manager will be responsible for both product planning and product marketing. This includes managing the product throughout the product lifecycle, gathering and prioritizing product and customer requirements, defining the product vision, and working closely with engineering, to deliver winning products. It also includes working with sales, marketing, design and operations and support to ensure revenue and customer satisfaction. You also need to ensure that the product and marketing efforts support the company’s overall strategy and goals.

The Product Manager will need to act as the bridge between the CEO and the Team. He/She will act as a trusted advisor to the CEO. At the same time, you must build strong relationships with team members across the organization in order to maintain momentum and enable outcomes.

The Product Manager is expected to

• Support define the product strategy and roadmap and co-ordinate with various functions to translate product strategy into detailed requirements and prototypes. Run beta and pilot programs with early-stage products and prototypes.
• Improving the product innovation and management process and gaining consistency are top priorities. Needs to ensure the teams are not just aware of best-in-class approaches, but are also consistently following those frameworks
• Act as a leader within the company to work closely across teams and act as a champion for company culture. Should be able to drive home the culture and values of MMW.
• Work Closely with the CEO, to organize and align strategic priorities with members of the senior leadership team, act as a gatekeeper of tasks that can be resolved without direct involvement of the CEO. Organise follow up meetings to ensure that the decisions made in meeting rooms, make it into action. Language not in line with the rest of the document.
• Work closely with Engineering teams to optimize resources and deliver within turnaround time. Ensure smooth coordination amongst different engineering teams to deliver a seamless product
• Work closely with the Sales team to design product demos to be delivered to customers, deliver a monthly revenue forecast, develop sales tools and collateral, brief and train the sales force at quarterly sales meetings
• Work closely with the Operations team and propose an overall budget to ensure success. Ensure that the budget target is met.
• Work closely with the Marketing team to Develop product pricing, core positioning and messaging for the product. Brief press and analysts and go on press tours. Drive product launches including working with public relations team, executives, and other product management team members
• Gain a deep understanding technology, innovation and customer experience. Need to work with the Design team and identify and fill product gaps and generate new ideas that grow market share, improve customer experience and drive growth.

Requirements:

• Master’s degree from Tier-1 institute (IIT/IIM/BITS/ISB) in Business and/or Engineering. With a Bachelors degree of Engineering.
• 7+ Years of Experience in Product Management Roles
• Excellent teamwork skills. Proven ability to influence cross-functional teams without formal authority. Skilled at working effectively in a matrix organization
• An analytical mindset driven by data, research and arithmetic. Not just by intuition.
• Excellent written and verbal communication skills. Ability to build world class presentations, excel sheets and reports
• Ability to build easy to understand dashboards and reports from complex systems
• Displays high degree of discipline, confidentiality, integrity and trust.
• A thorough understanding of the Impact of technology and AI on Innovation and Product Development. Is updated about and able to keep pace with evolving technologies across the globe.
• Strong problem-solving skills and willingness to roll up one’s sleeves to get the job done.

• Develop, execute & deliver the annual and long-term strategic business plans to ensure delivery of the full potential of the brand at the pan India level
• Guide team in translation of strategy into business plans, brand positioning and go – to market strategies
• Identify and research potential markets to launch the new retail stores and advise management of new business development opportunities. 
• Prepare and execute the marketing strategy for Company’s online & offline business model.
• Responsible for the launch and development of the fashion brand as per the agreed terms and conditions.
• Ensure the financial performance and revenue targets of the brand (online and offline) are achieved through analysis of its Profit & Loss and KPIs.
• Manage relations with key business stakeholders to develop trusting business partnerships.
• Support the day-to-day management of the brand.
• Advice and support stores with all areas of their business including store standards, stock management, customer relationship, staffing and recruitment, finances and payments, cost control, expansion.
• Develop sales and marketing tools, work out on sales promotional activities to support the sales plans.
• Develop the store audit plan and conduct the audits.
• Contributing to and upholding the standards for store compliance as outlined in the operating standards manuals
• Periodically reviewing layout and design of stores manuals and other communications tools for user-friendliness and completeness

• MBA/Post Graduate in Operations from a reputed institution
• Must have experience in translating vision/broad strategies into specific targets and tasks.
• Ability to deliver solution and provide expertise with speed and imagination
• Should possess a high degree of business acumen and must have a good understanding of P&L
• Strong research and analytical skills
• Flexible and able to multi-task; can work within a fast-moving environment
• Must have good connections and networking in the retail & eCommerce ecosystem

Job Description

• Planning with the product advancement group to finish item thoughts 
• Utilizing different programming to plan the items. Has hands on coding experience across different technology stacks. Willing to experiment & explore across technologies and identify the best suited
• Performing constant market analysis of competing products
• Testing item models to control configuration blemishes 
• Talking with delivery team to work out financially savvy producing methodology and solutions. 
• Ability to ideate, code, setup a prototype and on approval design the entire application as per business requirements.
• Complete knowledge of Full stack development. .
• As a product engineer, our Super Hero is expected to participate in all parts of development life cycle. Create user friendly, cost effective product design.
• Ability to research w.r.t features, UX, functionalities and finally testing before being rolled out.

Job Requirements

• Familiarity with all stages of product development life cycle.
• Extensive experience in writing codes, deep understanding of platform architecture, ability to design & develop solutions & knack towards problem solving.
• Deep engineering skills in various technology stacks, ability to handle big data concepts, keen to work in IIOT & machine data domain.  
• Ability to effectively present ideas & communicate with team members within & outside organization, ability to write routine reports and correspondence and ability to speak confidently & effectively before groups of customers or other Donaldson colleagues.
• We are happy to have a technology geek take this position as long as s/he is able to align the product roadmap to organization’s growth roadmap.
• Good communication and presentation skills
• Effective written and verbal skills in English Language are mandatory.
• This is a global role and the candidate may be required to travel to Smart Ship Hub’s different delivery centres.

Experience Requirements & Educational Qualification

• Atleast 5 years of proven product engineering experience. Must have: managed product life cycle, knowledge of product roadmap, extensive coding experience.
• Should be open to working in Disruptive Application Design domain, IIOT, Smart Sensors, Big data