Customer Service Representative

Adobe Workfront SME – Role Summary

Looking for a Subject Matter Expert in Adobe Workfront to lead solution design, client education, and technical execution across various projects. This role demands strong client interaction skills, in-depth technical proficiency in Workfront and Workfront Fusion, and the ability to translate business needs into scalable solutions.

Key Responsibilities

• Act as a recognized expert in Adobe Workfront solutions.
• Educate clients on best practices and industry standards.
• Analyze complex project challenges and recommend optimal solutions.
• Handle multiple client engagements simultaneously.
• Keep up with the latest Adobe Workfront developments.
• Maintain accurate records and proactively communicate project updates.
• Support enablement and coaching for clients and partners.
• Collaborate closely with internal and external stakeholders.

Requirements

• Strong command of Adobe Workfront and Workfront Fusion (module setup, scenario development, troubleshooting).
• Proven ability to turn business requirements into architectural and technical solutions.
• Skilled in integrations and communicating technical concepts to non-technical stakeholders.
• Excellent facilitation, communication, and presentation skills.
• Self-driven, adaptive, and solution-oriented with a collaborative mindset.
• Strong organizational and client management capabilities.

Job Description

Duties and Responsibilities:-

- Build pixel-perfect, buttery smooth UIs across both mobile platforms (iOS and Android).

- Leverage native APIs for deep integrations with both platforms.

- Diagnose and fix bugs and performance bottlenecks for performance that feels native.

- Reach out to the open-source community to encourage and help implement mission-critical software fixes- React Native moves fast and often break things.

- Maintain code and write automated tests to ensure the product is of the highest quality.

- Transition existing React web apps to React Native.

Requirements and qualifications:

- Minimum of 2 years of professional experience in React Native.

- Firm grasp of the JavaScript and TypeScript or ClojureScript language and its nuances, including ES6+ syntax

- Knowledge of functional or object-oriented programming

- Ability to write well-documented, clean Javascript code

- Rock-solid at working with third-party dependencies and debugging dependency conflicts

- Familiarity with native build tools, like XCode, Gradle Android Studio, IntelliJ

- Understanding of REST APIs, the document request model, and offline storage

- Experiences with automated testing suites, like Jest or Mocha

- Should have a better knowledge of Redux

- Deep knowledge of component state management

Job Types: Full-time, Walk-In

Job Type: Walk-In
Work from office only

www.opcito.com

Job Description:

We are seeking a dedicated Golang Developer with 2+ years of experience to join our growing company. You will collaborate with other technical staff to deliver and maintain a fully functional software implementation. We hope you can put your passion for software engineering to work to create highly immersive user applications.

Required Skills:

• 2 - 7 years of Industry experience in the relevant domain.

• Good working knowledge of distributed systems and de-coupled architecture.

• Working knowledge of Container technologies: Kubernetes (preferred), Docker, etc.

• Working knowledge of VMware VCenter, VMware ESXi and VM management.

• Self-motivated, with ability and interest in learning new technologies and adapting quickly to new requirements.

• Good team player with a great attitude to learn.

• Ability to iterate fast in an agile environment.

• Strong analytical and problem-solving skills.

• Strong interpersonal skills - must be able to work effectively as part of a project/ program team and foster team cooperation.

• Must be able to effectively communicate technical information to both technical and non-technical personnel

Responsibilities:

• Design and Development of NSX-ALB's Upgrade and Gslb Infrastructure projects by adhering to the cloud and distributed networks' native design principles.

• Develop software for scale that would be deployed at different types of cloud infrastructures.

• Take ownership of your design and development activity by resolving bugs found in unit testing, system testing and customer deployments.

• Develop multi-cluster/multi-cloud workflows and define industry roadmaps for adoption.

• Develop low latency and high-performance solutions with fully automated test suites.

• Code in Golang for most of your day with a working knowledge of Python.

• Adaptability and multi-language proficiency (shell, Python, Golang)

Why should you join Opcito?

We are a dynamic company that believes in designing transformation solutions for our customers with our ability to unify quality, reliability, and cost-effectiveness at any scale. Our core work culture focuses on adding material value to client products by leveraging best practices in DevOps like continuous integration, continuous delivery, and automation, coupled with disruptive technologies like cloud, containers, serverless computing, and microservice-based architectures.

Here are some of the perks of working with Opcito:

• Outstanding career development and learning opportunities
• Competitive compensation depending on experience and skill
• Friendly team and enjoyable work environment
• Flexible working schedule (Hybrid Work Model: 3 days WFO and 2 days WFH)
• Corporate and social events.

We are looking for a Frontend UI Developer to translate UI/UX designs and/or wireframes into User Interfaces using HTML, CSS, Javascript and jquery. He/ she will be responsible for a pixel-perfect conversion of the defined layout. They need to be competent with responsive coding/adaptation to ensure the correct rendering of the design when viewed on various formats including web, mobile, etc. The Front-end coding resource also needs to be familiar with design conventions and best practices and needs to follow the same to write easily scalable code

• Work with developers to design algorithms and flowcharts
• Produce clean, efficient code based on specifications
• Integrate software components and third-party programs
• Verify and deploy programs and systems
• Troubleshoot, debug and upgrade existing software
• Gather and evaluate user feedback
• Recommend and execute improvements
• Create technical documentation for reference and reporting

Desired Candidate Profile

We are looking for a Node.js Developer responsible for managing the interchange of data between the server and the users. Your primary focus will be the development of all server-side logic, definition and maintenance of the central database, and ensuring high performance and responsiveness to requests from the front-end. You will also be responsible for integrating the front-end elements built by your co-workers into the application. Therefore, a basic understanding of front-end technologies is necessary as well.

Responsibilities

• Developing and maintaining all server-side network components.

• Ensuring optimal performance of the central database and responsiveness to front-end requests.

• Collaborating with front-end developers on the integration of elements.

• Designing customer-facing UI and back-end services for various business processes.

• Developing high-performance applications by writing testable, reusable, and efficient code.

• Implementing effective security protocols, data protection measures, and storage solutions.

• Running diagnostic tests, repairing defects, and providing technical support.

• Documenting Node.js processes, including database schemas, as well as preparing reports.

• Recommending and implementing improvements to processes and technologies.

• Keeping informed of advancements in the field of Node.js development.

Requirements

• At least 1 - 3 years experience as a Node.js developer.
• Extensive knowledge of JavaScript, web stacks, libraries, and frameworks.
• Knowledge of front-end technologies such as HTML5 and CSS3.
• Superb interpersonal, communication, and collaboration skills.
• Exceptional analytical and problem-solving aptitude.
• Great organizational and time management skills.
• Availability to resolve urgent web application issues outside of business hours.

Key Skill

Node.Js, Object Oriented Programming, Java Script, HTML/HTML5, CSS/CSS3

Toplyne is a global SaaS product built to help revenue teams, at businesses with a self-service motion, and a large user-base, identify which users to spend time on, when and for what outcome. Think self-service or freemium-led companies like Figma, Notion, Freshworks, and Slack. We do this by helping companies recognize signals across their - product engagement, sales, billing, and marketing data.

Founded in June 2021, Toplyne is backed by marquee investors like Sequoia,Together fund and a bunch of well known angels. You can read more about us on - https://bit.ly/ForbesToplyne" target="_blank">https://bit.ly/ForbesToplyne , https://bit.ly/YourstoryToplyne" target="_blank">https://bit.ly/YourstoryToplyne.

• Design, Develop and maintain scalable data pipelines and Data warehouse to support continuing increases in data volume and complexity.

• Develop and implement processes and systems to supervise data quality, data mining and ensuring production data is always accurate and available for key partners and business processes that depend on it.

• Perform data analysis required to solve data related issues and assist in the resolution of data issues.

• Complete ownership - You’ll build highly scalable platforms and services that support rapidly growing data needs in Toplyne. There’s no instruction book, it’s yours to write. You’ll figure it out, ship it, and iterate.

• 3-6 years of relevant work experience in a Data Engineering role.

• Advanced working SQL knowledge and experience working with relational databases, query authoring (SQL) as well as working familiarity with a variety of databases.

• Experience building and optimising data pipelines, architectures and data sets.

• Experience performing root cause analysis on internal and external data and processes to answer specific business questions and identify opportunities for improvement.

• Strong analytic skills related to working with unstructured datasets.

• Good understanding of Airflow, Spark, NoSql databases, Kakfa is nice to have.