Customer Service Representative

About Us:

We are not just an AD agency or a creative agency, we are a Communication Company. Founded in 2014, Moshi Moshi is a young, creative, gutsy, and committed communication company that wants its clients to always Expect the EXTRA from it. Our primary clientele consists of Startups and corporations like Ola, Zoomcar, Mercedes Benz, ITC, Aditya Birla Group, TATA Group, MTV, IHCL, Jaquar, Sobha, Simple Energy, and Godrej amongst others. We have a huge team of creative folks, marketers, learners, developers, and coders who believe Moshi Moshi is an experience rather than a company.

Job Description:

We are looking for a BDM with experience in generating sales and developing new business for our company. This is the perfect opportunity for someone who is excited by the prospect of growing with the company in a friendly environment and having a key role in the process.

Responsibilities:

1. Developing, generating, and growing new business- branding, website, marketing, and creating innovative business plans for clients.

2. Managing both our existing sales pipeline and developing new business opportunities. Identifying opportunities for new business development through following up on leads and conducting research on target clients.

3. Selling Web and Digital marketing services/solutions including SEO, Google, PPC, social media marketing, B2B marketing, Branding, website development, and other services.

4. Create effective and persuasive proposals.

5. Excellent presentation, pitches, proposal, negotiation, and customer relationship skills.

6. Maintain an active schedule of prospecting calls.

7. Assist in the coordination and implementation of marketing strategies, and delegate tasks that achieve strategic goals

We are looking for an Educational Counsellor

Location: Dwarka, New Delhi

Experience: 1–2 Years 

Industry Preference: IT & Digital Marketing

We are hiring an Educational Counsellor to join our dynamic sales team. If you have 1–2 years of experience—preferably in Education or digital marketing—we’d love to hear from you!

Key Responsibilities:

1. Make outbound calls to generate and qualify leads

2. ⁠Promote Digital Marketing Training courses to convert leads

3. ⁠Maintain client database and follow up on leads for final conversions

4. ⁠Achieve targets and contribute to team growth

Requirements:

1. Excellent English and Hindi communication & negotiation skills

2. ⁠Prior experience in Education/digital marketing is preferred

3. ⁠Basic knowledge of MS Office tools

Apply now and grow with a fast-paced tech and advertising company!

    1. B-Tech/M-Tech or a relevant degree in Computer Science or IT.

    2. 3D math skills.

    3. Knowledge of Unity3D including Unity GUI, asset bundles, materials/shaders, and iPhone/Android deployment.

    4. Knowledge of "version controller" like git.

    5. Good knowledge of vehicle physics, game physics and particle systems.

    6. Game designing skills are a definite plus!

    7. Experience in coordination with UI development team

    8. Working knowledge of the general mobile landscape, architectures, trends, and emerging technologies.

    9. Should be able to work in a growing company environment that is very dynamic and challenging.

    10. Self-starter, quick learner and problem solver.

1. Responsibilities Design and develop games on the Unity platform, as per design document and given specifications (character or vehicle control, AI, game GUI, scoring and other game elements.
2. Comprehensive research and development required for developing the game or certain features.
3. Troubleshoot and testing the game and debugging.
4. Experience with third-party libraries and APIs
5. Collaborate and harmoniously work with other team members.

About PlanetSpark:

PlanetSpark is on a mission to build the next generation of confident speakers and creative writers amongst kids and young adults. We are a Series B funded, global company impacting over 13 countries through live 1:1 personalized classes on Public Speaking and Creative Writing through handpicked top 1% teachers. Our kids participate in gripping debates, create viral YouTube videos, start their own podcast channels, perform stand-up comedy, write nail-biting mystery stories, and become confident and fearless speakers. PlanetSpark is on its journey to becoming the global leader in the large and untapped communication skills segment by 2024. We are backed by some top VCs such as Prime Venture Partners and global entrepreneurs such as Binny Bansal, Deep Kalra, Gokul Rajaram and Shirish Nandkarni. Come, join a passionate team of over 500 young and energetic team members and 3500+ expert teachers on this roller coaster ride to build the most loved brand for kids who will move the world!

Your Roles and Responsibilities:

Business Development is a critical aspect of our platform business.

1. Actively seeking out new sales opportunities through cold calling, networking and social media.

2. Calling 65-70 leads everyday

3. Setting up meetings with potential clients (parents)

4. Generating Trial Classes - Pitch Parents to take PlanetSpark trial Classes

5. Negotiate/close deals and handle complaints or objections

6. Follow and achieve department’s sales goals on a monthly, quarterly and yearly basis (3L revenue per month) 7. “Go the extra mile” to drive sales

Mission Statement

1. In your training of 1st month, we shall actively probe you through the process using Training Decks, Live Experiences, Re-Training Programs that aims to give you an overall Learning experience along with you paid stipend along the journey.

2. We create career oritented BDT in this 1 month whose skill becomes unmatched across the sector.

3. You are required to use right sales strategy and accomplish 1 Lac of revenue in the training period, hence making a way to achieve License to Sell (L-2-S)

4. You will be entitled for training stipend of INR. 21428. In-office attendance of 90% is mandatory in 1month of training

5. Post 1L Revenue achievement, you will be entitled for below

US/ Canada Shift (8:00 pm to 5:00am) - INR 7.23 LPA (4.83 Fixed + 2.4 LPA Variable)

What are we looking for?

1. Proficiency in English

2. Thorough understanding of marketing and negotiating techniques

3. Fast learner and passion for sales

4. Self-motivated with a results-driven approach

5. Proven experience in sale or relevant role is a plus

6. A friendly and energetic personality with customer service focus

Criteria

1. Willing to work 6 days in a week in a fast paced startup

2. Ready to work from Office and join immediately.

What are the behavioral attributes that we are looking for?

- A keen desire to bring growth for a fast-growing Series B funded startup

- An apparent Founder's mindset

- The candidates should be able to work in a high paced ever-changing digital environment. The role will require you to be resourceful, proactive and an expert communicator. In turn it offers immense learning and growth.