Customer Service Representative
Responsibilities and Duties:
Should be able to handle outbound calls related to customers' requests, queries and complaints.
Fluent in English with “excellent verbal and communication skills’.
Convincing Skill
Provide accurate, valid and complete information by using the right methods/tools
Customer orientation and ability to adapt/respond to different types of characters
Age Criteria - Up to 30
Qualification - Graduation, HSC, SSC From English Medium
Experience- Min 1 year of exp in same field CSR
Salary Range- 12k to 36k
Timings- 07:30 PM To 05:30 AM ( iscon location )
Key Skills:
Information & Technology Services
Outbound Sales
Customer Services
Benefits :
Training after joining
Incentive Plans on basis of Performance apart from salary
5 Days Working
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As a Digital Online Business Development Officer, you will be responsible for identifying business opportunities and developing strategies to generate revenue and grow the business through digital platforms. This is a full-time on-site role located in Mumbai Metropolitan Region, and you will be reporting directly to the Director of Business Development..
QUALIFICATION ; ANY GRADUATE AND ABOVE
EXPERIENCE ; 2 to 3 YEARS + in the same position
GENDER : ANY
PACKAGE : upto 30,000/- p.m. ctc
Job Description
1. To generate Online sales on amazon/Flipkart portal internationally .
Improve organic search results for desktop and mobile sites on all major search
● engines.
● Provide SEO analysis and recommendations in coordination with elements and
structure of websites and web
● Provide recommendations and execute strategies for content development in
coordination with SEO goals – general and keyword specific
Administer search engine programs (XML sitemaps, Google Analytics,
webmaster tools) for purposes of diagnostic reporting on client projects
● Promote both off-page and on-page activities and also the interactions that
build ranking, profile and traffic
● Analyse and understand web analytics dashboards and draw inferences which
helps to attain the business goals
● Monitor and evaluate search results and search performance across the major
search channels, need to have good knowledge in current search trends
● Communication to team and management on project development, timelines,
and results
● Work closely with the other team members to meet client goals
Immediate Joiner Preferred
The job is applicable only for Mumbai-based candidates.
Digital Marketing Agency Experience preferred.
I. YOUR ROLE
Driving business objectives for the agency’s clientele through Paid marketing activities.
II. YOUR RESPONSIBILITIES
- Monitoring, Auditing and Executing Campaigns on Google display/search Ads, Facebook, and Instagram ads
- Ensuring campaign performance and identifying insights to drive incremental results.
- Collaborate with the Account Manager and creative teams for campaign planning.
- Drive positive curiosity and a hunger for learning and new ideas through the team.
- Initiate and drive case study creation that can be nominated for awards, post completion of noteworthy campaigns.
- Build trust with clients’ POCs and Digital Leads.
- Ability to represent the agency in account reviews and performance meetings
- Assisting the team in pitching for new business.
- Auditing Ad accounts of prospects and identifying opportunities for performance improvement.
- Deliver volume, quality leads , TAT & cost outcomes (in accordance with quarterly OKRs) for paid user acquisition (i.e. advertising)
III. ABOUT YOU
- Professional / Academic Requirements
- 2+ years of relevant work experience in Paid media
- A Degree in Engineering, Marketing, Advertising, Communication or another relevant field
- Technical Requirements
- Expert level command over Google Ads, Facebook/Instagram ads
- Exposure to multiple verticals like eCommerce, BFSI, Realty, Travel, etc.
- Proficient at Google Analytics, Apps-flyer, Similar web, Adobe solutions, etc.
- Master of decoding trends and analytics from data
- Proficient with the MS Office Software (PowerPoint, Excel)
- Superior communication and presentation skills
- Creative & Strategic thinking
- Up-to-date on creative and market trends
CTC upto Rs 3 LPA
Experience 2 years
domain in particular or we can say we need a Social Media Marketing
Expert
SEO Specialization
Graphics Designing
Digital Marketing- Facebook
Digital Marketing- Google
Content Writing
Google Trends
Website technology understanding
Experience: 3-6 years
Working hours: 9 hours
Working days: Monday to Saturday
Working mode: On Site
Any benefits: No extra incentive
Services provided
Architecture
Interiors
Parametric consultancy