Customer Service Representative

Company Name: TechWize (A Business unit of Mangalam Information Technologies Pvt Ltd.)

Our Accreditations -

• 25 years of industry presence
• Salesforce Partner
• ISO 27001:2019 certified
• Great Place to Work certified
• HIPAA Compliant
• SOC2 Compliant
• NASSCOM Member

Our EVP (Employee Value proposition)

• We are a Great place to work certified company.
• 30 Earned Leaves during calendar Year
• Career progression and continuous Learning & Development (Technical, Soft skills, Communication, Leadership)
• Performance bonus & Loyalty Bonus Benefits
• 5 Days working
• Rewards and Recognition programs
• Standard Salary as per market norms
• Equal career opportunities, No discrimination
• Magnificent & Dynamic Culture
• Festival celebrations & fun events

Explore more : https://techwize.com/, https://mangalaminfotech.com/

Position: BDE / Sr. BDE

Job location: Ahmedabad

Experience: 1-5 Years

Job Description:

We are looking for Passionate, Ambitious and Result Oriented Business Developments Professionals. They should be self-driven, Result oriented having ‘Founders Mentality’. We are strengthening Business Development team for IT Services which is focused on CRM i.e. Salesforce, Zoho, HubSpot, etc., Web development and other IT development work for the global clients. Candidate should have insight of IT outsourcing business for the overseas B2B and B2C clients in one or more technologies.

• Ability to develop good relationships with current and potential clients
• Excellent leadership and communication skills
• Experience in project management and/or sales
• Knowledge of productivity tools and software
• High attention to detail and a focus on fact-based decision making

Responsibilities:

• Researching organizations and individuals to identify new leads and potential new markets
• Use tools like LinkedIn Sales Navigator and other Data Mining techniques
• Build and nurture contacts with potential clients
• Communicate with the potential leads through calls, emails, LinkedIn and other media
• Support in writing new business proposals and basic content writing required for marketing material and website enhancement
• Write relevant post in LinkedIn, blogs, company websites which draws the attention of the clients
• Maintain knowledge of all product and service offerings of the company
• Arrange meetings for senior management with prospective clients
• Bidding through portals like Upwork, Freelancer, PPH, etc.
• Participate in the client calls with Solution team during client’s time zone
• Creating sales collateral, proposals and marketing material
• Ability to understand IT technologies, requirement gathering & interacting with IT development team for the execution

Dear Candidate,

We are urgently Hiring dot Net Full stack developer

Position: dot net developer

Location: Surat, Mumbai , Vadodara

Work mode :WFO only (relocation will not be considered)

Experience: 3-5 yrs

Required Skills : .net core, MVC, Api, HTML, jQuery, and SQL are the mandatory skills.

Salary: Best in Industry (15to 20%Hike on current/last ctc not the offered CTC)

no. of positions: 3

Note: only Immediate to 15 days Joiners will be preferred.

Candidates worked with Tier 1 or Tier 2 Company can be Considered only.

Job Description

Role: .Net Full Stack Developer

Mode: Work from Office

Required Skills:

.net core, MVC, Api, HTML, JQuery, SQL, ADO.net, Entity FrameWork.net core, MVC, Api, HTML, JQuery, SQL, ADO.net, Entity FrameWork

Minimum Qualifications

3-5 years of development experience in .net core, MVC, Api, HTML, JQuery, SQL, ADO.net, Entity FrameWork.

Best Regards,

Minakshi Soni

Executive - Talent Acquisition (L2)

Rigel Networks

Worldwide Locations: USA | HK | IN 

About us:

Corporater is a global software company that enables medium and large organizations worldwide to manage their business with integrated software solutions for governance, performance, risk, and compliance (GPRC) built on a single platform. Corporater provides the world's leading Business Management Platform which offers 'One View, One Platform' for a holistic and complete overview of business.

Our signature solutions include Integrated Risk Management, Enterprise Risk Management, Operational Risk Management, Business Continuity Management, Internal Audit Management, Operational Resilience, Regulatory and Organizational Compliance Management, Data Privacy Management, Project and Portfolio Management, Performance Management, Strategy Management, and others. All Corporater solutions can be used straight out of the box as point solutions, or in combination with other Corporater solutions to form a holistic GRC program.

Corporater solutions are used by top organizations in various industries and functions, including state and local government, energy, education, banking and finance, oil and gas, shipping, manufacturing, healthcare, communications, technology, logistics, food and agriculture, media, and non-profit.

About the Role:

As a GRC Implementation Consultant, you will be responsible for configuring, customizing, and deploying Corporater’s GRC solutions to help organizations manage risk, ensure regulatory compliance, and strengthen governance processes.

You’ll collaborate with business leaders, compliance teams, and IT stakeholders to understand their requirements and implement solutions that improve operational efficiency and regulatory adherence.

This is a client-facing role that involves working with global enterprises, requiring both technical expertise and strong consulting skills.

You will, from time to time, be required to travel overseas (Middle East /Europe) and must have a valid passport. We will accommodate any visas required.

Key Roles & Responsibilities:

Implementation & Solution Design

Ø  Lead requirements gathering workshops with clients to understand their governance, risk, and compliance needs.

Ø  Analyze business processes and regulatory requirements to design GRC workflows and automation strategies.

Ø  Configure Corporater’s Business Management Platform to support risk management, policy enforcement, internal audit, and regulatory compliance.

Ø  Develop custom workflows, dashboards, and business rules based on client requirements.

Ø  Ensure solutions are designed to scale and integrate seamlessly with enterprise IT ecosystems (e.g., ERP, IAM, ITSM, Data Analytics).

Ø  Provide technical leadership in aligning solution design with industry standards (e.g., ISO 27001, NIST, GDPR, SOX, PCI-DSS).

Technical Configuration & Customization:

Ø  Customize GRC modules and workflows to fit specific business use cases.

Ø  Implement role-based access controls (RBAC), risk assessments, and compliance tracking systems.

Ø  Design and configure risk heatmaps, KPI reports, and dashboards to provide actionable insights.

Ø  Develop data connectors and API integrations to enable seamless data exchange between Corporater’s platform and enterprise systems.

Ø  Optimize system performance, security, and usability through best practices in deployment.

Ø  Troubleshoot and resolve technical issues related to solution implementation and configuration.

 Client Engagement & Project Execution:

Ø  Act as a trusted advisor, providing GRC best practices and compliance strategies to clients.

Ø  Lead end-to-end solution deployments, from initial planning to post-go-live support.

Ø  Conduct UAT (User Acceptance Testing) sessions with business users and make necessary refinements.

Ø  Ensure clients maximize adoption of the platform by aligning solutions with their strategic goals.

Ø  Maintain detailed documentation of implementation steps, configurations, and best practices.

Training & Support:

Ø  Develop user guides, technical documentation, and knowledge base articles to support clients.

Ø  Conduct training sessions for end-users and administrators to ensure smooth adoption.

Ø  Provide post-implementation support to troubleshoot issues and fine-tune configurations.

Ø  Continuously improve implementation methodologies to enhance efficiency and client satisfaction.

Continuous Learning & Innovation:

Ø  Stay updated on emerging GRC regulations, risk management trends, and compliance best practices.

Ø  Contribute to internal knowledge-sharing by documenting best practices and lessons learned from projects.

Ø  Work closely with Corporater’s Product and Engineering teams to provide feedback for platform enhancements.

What You’ll Need to Succeed:

Ø  Bachelor’s degree in Engineering, Computer Science, or a related field.

Ø  3-5 years of experience implementing GRC solutions (e.g., Corporater,RSA Archer, MetricStream, ServiceNow GRC, OneTrust, or similar) for Implementation Consultant role.

Ø  7-10 years of experience implementing GRC solutions (e.g., Corporater, RSA Archer, MetricStream, ServiceNow GRC, OneTrust, or similar) for Sr.Implementation Consultant role.

Ø  Strong understanding of risk management & compliance frameworks (e.g., ISO 27001, NIST, SOX, GDPR, PCI-DSS).

Ø  Hands-on experience in workflow automation, business rules configuration, and role-based access control.

Ø  Technical expertise in API-based integrations, SQL databases, and reporting tools.

Ø  Excellent problem-solving, communication, and client-facing skills.

Ø  Ability to manage multiple projects and work in a fast-paced, dynamic environment.

Bonus Points if You Have:

Ø  Experience with cloud-based GRC solutions.

Ø  Familiarity with third-party risk management, IT risk, or internal audit frameworks.

Ø  Working knowledge of data analytics, AI-driven risk assessment, or regulatory compliance automation.

Thanks & Regards

RESPONSIBILITIES:

• You will be involved in directly driving application of machine learning and AI to solve various product and business problems including ML model lifecycle management with ideation, experimentation, implementation, and maintenance.

• Your responsibilities will include enabling the team in moving forward with ML/AI solutions to optimise various components across our music streaming platforms.

• Your work would be impacting millions of users the way they consume music and podcasts, it would involve solving cold start problems, understanding user personas, optimising ranking and improving recommendations for serving relevant content to users.

• We are looking for a seasoned engineer to orchestrate our recommendations and discovery projects and also be involved in tech management within the team.

• The team of talented, passionate people in which you’ll work will include ML engineers and data scientists.

• You’ll be reporting directly to the head of the engineering and will be

instrumental in discussing and explaining the progress to top management and other stake holders.

• You’ll be expected to have regular conversations with product leads and other engineering leads to understand the requirements, and also similar and more frequent conversation with your own team.

REQUIREMENTS:

• A machine learning software engineer with a passion for working on exciting, user impacting product and business problems

• Stay updated with latest research in machine learning esp. recommender systems and audio signals

• Have taken scalable ML services to production, maintained and managed their lifecycle

• Good understanding of foundational mathematics associated with machine learning such as statistics, linear algebra, optimization, probabilistic models

Minimum Qualifications

• 13+ years of industry experience doing applied machine learning

• 5+ years of experience in tech team management

• Fluent in one or more object oriented languages like Python, C++, Java

• Knowledgeable about core CS concepts such as common data structures an algorithms

• Comfortable conducting design and code reviews

• Comfortable in formalising a product or business problem as a ML problem

• Master’s or PhD degree in Computer Science, Mathematics or related field

• Industry experience with large scale recommendation and ranking systems

• Experience in managing team of 10-15 engineers

• Hands on experience with Spark, Hive, Flask, Tensorflow, XGBoost, Airflow

Key Responsibilities:

• Make outbound calls to potential customers and provide information about company products/services and highlight key features.
• Schedule appointments and demo calls for the sales team with interested clients.
• Stay informed about the company's products/services.
• Clearly articulate product features, benefits, and unique selling points.
• Follow up with potential clients to confirm scheduled appointments and provide necessary information.
• Generate new leads through cold calling.
• Maintaining positive rapport with customers to build long-term relationships.
• Update and maintain customer records in our system.
• Provide feedback on customer responses and concerns.
• Collaborate with the sales and marketing teams to optimize strategies.
• Participate in regular team meetings to discuss progress and challenges.

Qualifications & Skills:

• Bachelor’s degree or higher in any field.
• Active listening and attention to detail abilities.
• Excellent verbal and written communication skills.
• Ability to handle rejection positively and persistently pursue leads.
• Ability to follow scripts and guidelines to deliver an effective sales pitch.
• Ability to build rapport with potential customers.
• Organizational and time management skills.
• Basic computer skills and proficiency in MS Office.
• Knowledge in Finance Domain would be an advantage.

I am currently trying to Hire Performance Test Engineer experienced candidates for My client Quality Koisk.

This will be a Full Time Position with Quality Kiosk

Role : Performance Testing

Work Location: Bangalore/Mumbai/Any where from India

Exp: 3-7 yrs

Notice Period: Immediate - 2 weeks max

URL – www.qualitykiosk.com

REPORTING TO                       Test Lead/Manager

EXPERIENCE                            4.-7 years

LOCATION                               Navi Mumbai EDUCATIONAL            Graduate in any discipline

• Should have 4 – 7 years’ experience in Performance Testing
• Experience in JMeter
• Perform root cause analysis to identify application performance issues
• Design and Develop test scripts, scenarios, plans and programs to automate
• Prior experience in troubleshooting using Apm tools
• Good Knowledge of Agile
• Good Knowledge in Quality and Testing
• Good communication skills

• Silk Performer/VSTS
• Understanding of APM tools
• Load testing tool knowledge

• Serve as subject matter expert providing testing know-how of application under test to test engineers
• Design and Develop test scripts, scenarios, plans and programs to automate.
• Process, verify and analyze the measured test results; produce clear concise reports
• Effectively manage and groom next level resources.
• Reviewing and escalating the bugs and enhancement to the respective development team and get it fixed from developer end depends on priority and severity of
• Analyze user requirements, procedures, and problems to automate or improve existing test artifacts.
• Responsible for generating the defect report and provide to the Project Manager.
• Analyze system and application architecture and identify additional testing entry points to reduce risk.
• Perform complex analysis of business and technical requirements and specifications

QualityKiosk Technologies is one of the world’s largest Digital Quality Engineering partners and pioneers in performance engineering for largest Banking and Financial Services, Telecom aand Automobile clients. Founded in the year 2000 by IIT-Kanpur graduates, the company offers Enterprise Digital Quality Assurance solutions for banking, financial services, insurance, retail, e-commerce, government, autoamotive and telecom verticals.

Intelligent Business Automation, DevOps and Customer Experience are some of the key areas where we work with our partners to deliver Digital Quality Assurance.

QualityKiosk counts more than 50 of the Fortune 100 companies of India and 18 of the Fortune 500 companies across the globe as clients. With 150+ clients from various verticals across global locations, our clients include Reliance Industries, Reliance Jio, Toyota, HDFC Bank, ICICI Bank, SBI, Kotak Bank, DBS, Citibank, Prudential, BTPN Bank, Manulife, AIA, UAE Government - Ministry of Finance,

Tata Group, Government of India (GSTN, NPCI), Vodafone and others.

QualityKiosk’s 2000+ Quality Assurance consultants are spread across 20+ countries including India, Dubai, Malaysia, Indonesia, Philippines, Singapore. Some of the recognitions received include a mention by Gartner in their 'Build Continuous Quality Into Your DevOps Toolchains' Report 2018, “Asia’s Most Trusted Organization” by International Brand Consultants, and “Happy Place to Work” by World HRD Congress.

Senior Full Stack Developer

Position: Senior Full Stack Developer
Experience Required: up to 5 years
Positions: 02

About us:

Saakh is building a social networking platform for businesses who sell on credit in order to solve for their payment collection challenges faced by every seller on a day to day basis. Our vision is to make payments collections timely and automatic for these businesses. Saakh is building a community of trustable businesses. We are building an eco-system where a business who has cheated once can never cheat again. 

Job Description

We are looking for a highly skilled computer programmer who is comfortable with both front and back end programming. You will work closely with founder and CTO to discuss the strategy and to implement the said aforesaid within the deadlines. Saakh is a fast-moving start-up who is at the early stages, timely execution is of paramount importance. Full-stack developers will be required to see out a project from conception to the final product, requiring good organizational skills, attention to detail and ability to build team and to lead.

Job Responsibilities:

• Developing front end website architecture and Designing user interactions on web pages.
• Developing back-end website applications.
• Creating servers and databases for functionality.
• Ensuring cross-platform optimization for mobile phones.
• Ensuring responsiveness of applications.
• Working alongside graphic designers for web design features.
• Seeing through a project from conception to finished product.
• Designing and developing APIs.
• Staying abreast of developments in web applications and programming languages.
  
  
  

Job Requirements:

• 5+ years of prior experience of full stack development
• Degree in computer science.
• Strong organizational and project management skills.
• Proficiency with fundamental front-end languages such as Flutter, HTML, CSS, and JavaScript.
• Familiarity with JavaScript frameworks such as Angular JS, Jquery
• Proficiency with server-side languages preferably Laravel PHP
• Familiarity with database technology such as MySQL, Oracle, and MongoDB.
• Experience with Git, SVN, or other version control tools;
• Excellent verbal communication skills.
• Good problem-solving skills.
• Brilliant leadership qualities
• High sense of integrity is a must.

Are you one of us?

We welcome you to Saakh’s family.

• Analyze digital data to draw key recommendations around website optimization
• Conduct social media audits to ensure best practices are being used
• Maintain digital dashboard of several different accounts
• Coordinate with sales team to create marketing campaigns
• Prepare emails to send out to customers
• Monitor key online marketing metrics to track success
• Create and maintain online listings across e-commerce platforms
• Ensure that the brand message is consistent

• Experience in understanding and Debugging of java web-based technologies (Java, Java Spring, JSP, Servlet, JavaScript, CSS, XML, JSON). 
• Experience with API Background like Linux, Windows, Jason 
• Good knowledge of Oracle PLSQL and Shell scripting. 
• Excellent verbal and written communication skills. 
• Demonstrated ability to install, configure, maintain, upgrade, troubleshoot, repair, and support Adobe Experience Manager (AEM/CQ5). 
• Comfortable with basic scripting and programming (Java, C , Python, Powershell, Bash, etc). managing known hosts and troubleshooting connection issues Support of AEM/CQ5 infrastructure with load-balanced, replicated and fail-over capabilities. 
• Installation / configuration / maintenance of Apache webserver and Dispatcher module configs. 
• Ability to monitor Adobe Experience Manager/CQ5 infrastructure and provide both proactive and reactive support, problem management and root cause analysis. 
• Support application deployment into the Adobe Experience Manager environments, configuring application needs, deploying code/content, troubleshooting and performance tuning. 
• Experience in troubleshooting production environment issues and working closely with Development teams Able to work on Linux/unix environments