Customer Service Representative
Responsibilities and Duties:
Should be able to handle outbound calls related to customers' requests, queries and complaints.
Fluent in English with “excellent verbal and communication skills’.
Convincing Skill
Provide accurate, valid and complete information by using the right methods/tools
Customer orientation and ability to adapt/respond to different types of characters
Age Criteria - Up to 30
Qualification - Graduation, HSC, SSC From English Medium
Experience- Min 1 year of exp in same field CSR
Salary Range- 12k to 36k
Timings- 07:30 PM To 05:30 AM ( iscon location )
Key Skills:
Information & Technology Services
Outbound Sales
Customer Services
Benefits :
Training after joining
Incentive Plans on basis of Performance apart from salary
5 Days Working
Shubham Vishwakarma
Full Stack Developer - Averlon
About Technocruitx universal services pvt ltd
About
Company social profiles
Similar jobs
Responsibilities
● Connect with potential clients to evaluate needs or promote products and services
● Meeting or exceeding sales goals
● Negotiating all contracts with prospective clients
● Helping determine pricing schedules for quotes, promotions, and negotiations
● Preparing weekly and monthly reports
● Giving sales presentations to a range of prospective clients
● Coordinating sales efforts with marketing programs
● Understanding and promoting company programs
● Obtaining deposits and balance of payment from clients
● Preparing and submitting sales contracts for orders
● Maintaining client records
● Answering client questions about credit terms, products, prices, and availability.
Join a fast-growing health supplement startup as a Customer Experience Executive! We’re seeking a passionate professional to enhance customer satisfaction and drive sales.
Job Responsibilities:
✅ Make outbound calls for feedback, upselling & cross-selling
✅ Address customer queries & grievances professionally
✅ Build strong customer relationships and ensure retention
✅ Maintain accurate records of interactions & sales
✅ Collaborate with teams for seamless customer experience
Work from Gurgaon Office.
We are from Grups Automation , Providing solution in Automation Industry
Job Profile : Sales CordinatorResponsibilities : ( Sending offer and followup for an order , Payment and Dispatch,Coordination between Company and Clients )
- Min Qualification : Under Graduate ( HSC )Experience : Fresher to 2 YearGender : M/ FLocation : Gauraipad , Vasai East and Vasai West near Station Joining time : At earliest CTC : 1.2 to 2.5 Lacs/Yr : As per performance Interview Duty Time - 9.30 to 6Weekly off : Sundayn Commitment : 2 years
URGENT HIRING FOR VOICE PROCESS FOR PERMANENT WORK FROM HOME.
We have come up with the great opportunity for Startek.
Roles and Responsibilities
• Listen to customer's concerns, issues and question,.
• Maintain a positive attitude and calmly respond to customer's complaints.
• Prepare customer reports by gathering data collected during customer interactions.
• Resolve customer's concerns and answer customer's questions to your best ability.
• Refer issues and questions to managers if necessary.
• Attract potential customers by answering product and service questions and suggesting information about other products and services.
• Ensure customer satisfaction and provide professional support.
Desired Candidate Profile
• Only experienced candidate can apply
• Only Graduate candidate can apply.
• Minimum 6 months of experienced candidate can apply.
• Must be flexible with rotational shifts and week off no planned.
Job Summary:
We are seeking an experienced and results-driven Sales Manager to lead our sales efforts in the USA region. As a Sales Manager, you will be responsible for building a GTM playbook, driving revenue growth, building strong customer relationships, and expanding our market presence in the USA. You will work closely with the executive team to develop and execute effective sales strategies, manage a high-performing sales team, and achieve ambitious sales targets.
Responsibilities:
Develop and implement a strategic sales plan to achieve sales targets and drive revenue growth in the USA region.
Identify and target key prospects, build and maintain a robust sales pipeline, and effectively manage the entire sales process from lead generation to closing deals.
Build strong relationships with key decision-makers, stakeholders, and potential clients to understand their needs and position Upcred.ai's solutions effectively.
Lead and manage a sales team, providing guidance, coaching, and support to ensure individual and team success.
Monitor market trends, competitive landscape, and customer feedback to identify business opportunities and drive product enhancements or new product development.
Collaborate closely with cross-functional teams, including marketing, product management, and customer success, to align sales efforts and ensure a seamless customer experience.
Prepare and deliver compelling sales presentations, proposals, and contract negotiations to secure new business.
Track sales performance, analyze sales data, and generate regular reports for management, providing insights and recommendations for improvement.
Represent Upcred.ai at industry events, conferences, and networking opportunities to build brand awareness and generate new leads.
Requirements:
Proven track record of success in sales, with at least X years of experience in a B2B sales role within the financial technology or software industry.
Deep understanding of the financial technology industry, particularly in credit assessment and lending solutions.
Strong network of contacts within the financial industry, including banks, credit unions, and lending institutions in the USA.
Experience in managing and leading a sales team, with a track record of achieving sales targets and driving team performance.
Excellent communication, negotiation, and presentation skills, with the ability to effectively convey complex ideas to clients and stakeholders.
Results-oriented mindset with a focus on customer satisfaction and business growth.
Proactive, self-motivated, and able to thrive in a fast-paced, dynamic environment.
Willingness to travel within the USA as needed.
Benefits:
Competitive salary and attractive ESOPs structure.
Comprehensive benefits package, including health insurance, retirement plans, and vacation time.
Opportunity to work with a talented and passionate team in a collaborative and inclusive work environment.
Chance to be part of a fast-growing fintech company and make a significant impact in the industry.
Access to ongoing professional development and growth opportunities.
Motion Designer - Marketing/comms
Opportunity
Create creative interactions for our app products and their marketing channels. As a Motion Designer, you are detail-oriented and understand how form influences function, can weave motion into interaction design, and simplify complexity. It’s your job to apply your passion for animation to simplify complex interactions and solve challenging design problems.
What you will do:
- Design and create enticing motion graphics for video deliverables (corporate videos, explainer videos, websites, marketing demos, etc.)
- Prepare storyboard for motion graphic project.
- Assist in selecting audio, video, colors, animation, etc for graphic design.
- Edit raw video footage and add effects/elements to enhance motion graphics.
- Research and analyse best design techniques and solutions to create motion graphics.
- Maintain up-to-date knowledge about the latest graphic design techniques.
- Ensure compliance with company guidelines and design standards.
Experience Range:
Proven 3-4 years of work experience as a Motion Designer. Must have worked on digital marketing creatives. Having worked in the app product space is a huge plus.
Technical Expertise:
- Portfolio of work demonstrating command of Motion Design.
- Well organized, responsible and dedicated, with the ability to work on multiple projects and deliver refined output in a short time.
- Self-learning, able to learn new tools quickly and work in a fast evolving environment.
- Proficient in Adobe Illustrator, After effects, Premiere and Animate.
- BS/MS in Motion Design/ Visual Design/ Graphic Design is a plus.
- Experience with 3D graphics and animations is a plus.
Limited positions apply immediately.
Reporting to our global VP of Commercial the Customer Success team lead will be responsible for all aspects of customer success, including:
- Successful onboarding of professionals to buy their first pack
- Delivery of a high standard of customer success maintaining a single view per customer across channels
- Defining and leading the implementation of our customer success policies
- Selection and management of our customer success software
- Maintenance of the help site(s) and template responses - updating as new features become available
- Recruitment, training, and performance management of customer success staff
Requirements
- Experience in a high volume customer service environment
- Experience hiring and developing customer success staff
- A can-do attitude to get things done efficiently and resolve user queries in a single contact
- Excellent communication style and ability to stay calm under pressure
Desirable
- Knowledge of customer success platforms and how they work
NodeJS (Node.js)
Amazon Web Services (AWS)
Javao Minimum 8 years of overall experience in software development.
o Experience as a Lead developer .
o Experience with AWS,Architecture, Node js.
About Urbanespot
Urbanespot presents brick-and-mortar businesses with the simplest way to understand, engage, and retain customers. It recognises customers walking into a store, restaurant, or hotel, understands their behaviour, and uses this understanding to help businesses target new customers and run campaigns that build loyalty in existing ones. Be it a small café or a chain of restaurants, Urbanespot can help manage their online reputation, build engagement on their social channels, and measure the ROI on their marketing spends in the one way that matters...in-store results.
Why you should consider working with Urbanespot:
If you're motivated by high sales targets, aggressive incentives, and a market full of opportunity, you'd be joining the right company. If you're motivated by all of this, but also feel the need to work in an environment that truly values innovation and the capacity to take ownership, then you'd REALLY be joining the right company.
About the Role : Urbanespot is looking for an INSIDE SALES EXECUTIVE. This would be a B2B role aimed at building a customer base of hospitality businesses for Urbanespot’s product. A person in this role would need to be comfortable building prospect lists and making dozens of calls per day to generate interest in potential prospects and qualify leads.
The role will carry the following responsibilities:
-
Identify prospective customers and establish contact with them through outbound cold-calls and emails
-
Follow-up with inbound leads to qualify them
-
Understand customer needs, identify sales opportunities, and build relationships
-
Drive new customer acquisition, while also farming existing customer accounts
-
Maintain market information in Urbanespot's CRM systems and generate actionable
reports and insights for the leadership team
-
Perform effective online demos to prospects
Location: Location-independent. We are open to candidates from any city in India. The candidate may work from home.
Skills:The role will require someone with specific qualities. The following will be assessed as part of the evaluation process:
• Communication skills - Ability to build a conversation with a prospect, while carefully probing for information that might show a sales opportunity
-
Rigor - Ability to make a high number of calls per day to drive conversations while maintaining an up-to-date and error free CRM and timely, actionable reports to the leadership team
-
Independence - Ability to learn fast, and take charge of the responsibility to drive growth in the target market
Knowledge:
-
B2B sales processes and organisational structures
-
Standard CRM usage
-
Excel, Powerpoint
-
Knowing how to use LinkedIn for Social Selling would be considered a plus
Qualifications:
-
Experience and qualifications are not a barrier as long as the required skills and knowledge are displayed.
-
A proven inside sales track record, experience conducting market research, and executing list building activities will be considered a major plus.
Points to note:
-
At Urbanespot, intelligence and creativity are more important than anything else. Please ensure you understand our company and have been through our website before you apply. Not understanding the domain we work in or our offering before applying will lead to immediate disqualification.
-
We hope you're excited by travel, because the role may involve some sales and training related traveling.
-
You will need to have a smartphone, a laptop, and boundless positive energy.
Follow CutshortShubham Vishwakarma
Full Stack Developer - Averlon