Customer Service Representative

Essential Duties and Responsibilities:

Job Description:

• It’s a Client facing role with a proven experience into security or backup solution sales.
• Meet Monthly/ Quarterly/Yearly target of customer meetings and sales target.
• Identify and close deals into SMB/Enterprise segment.
• Manage a healthy relationship with the OEMs.
• Must have a good understanding of IT Security solutions (Endpoint/Networking/Data Security, DLP, Backup, NGF, MDM, Helpdesk, Asset etc) or backup solutions (server backup, desktop/ laptop backup, replication)
• Sell data security and data backup solutions to corporate customers of Jaipur and Mumbai.

Skill Requirements:

Good communication skills.

Mandatory Requirement

At least 2 years’ experience of selling data security or data backup solutions to corporate customers of Jaipur from Jaipur and from Mumbai to Mumbai

Education and/or Work Experience Requirements:

• At least 2 years’ experience of selling data security or data backup solutions to corporate customers of Jaipur from Jaipur and from Mumbai to Mumbai.
• Must be able to work under pressure and meet deadlines, while maintaining a positive attitude and providing exemplary customer service.
• Ability to work independently and to carry out assignments to completion within parameters of instructions given.

Job Requirements:

Minimum Experience: 2 years

Working Days: 6 days Monday to Saturday (3rd Saturday off)

Salary: As per market standards plus incentives

Plus mobile

About TechWeirdo:

Techweirdo delivers secure enterprise solutions from SaaS to On-Premise, anywhere, from Application to AI. We offer consultation, services and products to holistically address the digital transformation goals of the enterprises. 

Skills/ Role Requirements:

• Strong hands-on experience of Django REST framework
• Experience in working in a dockerized environment
• Implementation knowledge of scalable microservices architecture
• Experience in using celery
• Domain-driven design principles
• Strong SQL skills
• Ability to deploy a python backend on production in a dockerized environment with Nginx and Gunicorn
• Experience in integrating ML models in Django or Flask is a plus
• Experience with AWS services like S3, API gateway, SES, SQS, SNS, Aurora, Dynamo is plus
• Knowledge of lambda and cloudformation are plus
• Knowledge of React is plus

Working with TechWeirdo be like:

• Surrounded by curious learners: With a Growth Mindset as our core strength, we created a learning environment with curious tech learners.
• New challenges every day: There is no ordinary day at TechWeirdo, if you like solving problems, then this is the right place for you.
• Zero micro-management, limited supervision: We encourage our team to take on challenging tasks and solve complex problems by taking ownership of their tasks. We trust our team to take calculated risks.
• Great networking: You will be connected with c-suite executives of top organizations while working with our winning team.
• Building technology how you want, when you want: We welcome people who see things differently as they are the one who has ability to change the world.
• Being heard in every meeting: At TechWeirdo, suggestions are encouraged, initiatives are supported, and opinions and perspectives are valued.

·        Qualification: bachelor’s or master’s degree in computer science, Engineering, or related field.

·        Proven 4+ years of experience in full stack development, including proficiency with React, Tailwind CSS, Python, and Flask.

·        Strong understanding of Graph QL concepts and hands-on experience with Ariadne or similar frameworks.

·        Familiarity with containerization using Docker for application deployment.

·        Demonstrated expertise in machine learning model integration, preferably using the Hugging Face framework.

·        Experience deploying machine learning models on cloud platforms such as Replicate and AWS is a strong plus.

·        Excellent problem-solving skills and a proactive attitude towards learning and adapting to new technologies.

·        Should have experience in Backend: Python, Flask Framework, Langchain ML Ops Framework, Ariadne Graph QL Framework, Docker. Frontend: React, Tailwind. ML Model Development – Hugging Face Model Training, ML Deployment onto Replicate or AWS

Responsibilities

• Delivering a complete front end application
• Ensuring high performance on mobile and desktop
• Writing tested, idiomatic, and documented JavaScript, HTML and CSS
• Coordinating the workflow between the graphic designer, the HTML coder, and yourself
• Cooperating with the back-end developer in the process of building the RESTful API
• Communicating with external web services

Skills and Qualifications

• Proficiency with JavaScript and HTML5
• Professional, precise communication skills
• Deep knowledge of AngularJS practices and commonly used modules based on extensive work experience
• Creating self-contained, reusable, and testable modules and components
• Ensuring a clear dependency chain, in regard to the app logic as well as the file system
• Ability to provide SEO solutions for single page apps
• Extensive knowledge of CSS and JS methods for providing performant visual effects and keeping the framerate above 30fps at all times
• Thorough understanding of the responsibilities of the platform, database, API, caching layer, proxies, and other web services used in the system
• Validating user actions on the client side and providing responsive feedback
• Writing non-blocking code, and resorting to advanced techniques such as multi-threading, when needed
• Creating custom, general use modules and components which extend the elements and modules of core AngularJS
• Experience with all levels of operation available to the front-end, such as from creating XHRs in vanilla JS to using a custom wrapper around $resource
• Experience with building the infrastructure for serving the front-end app and assets
• Architecting and automating the build process for production, using task runners or scripts
• Documenting the code inline using JSDoc or other conventions
• Writing extensive unit tests using automated TDD tasks
• Creating e2e test suites for all components, and running them with Protractor (or a well reasoned alternative)
• Creating configuration, build, and test scripts for Continuous Integration environments