
We are hiring for Executive/ Team Leader- Inside Sales
Location -Noida
6 Days Working
The Inside Sales -Team Leader will manage leads, convert inquiries into sales, and build strong client relationships via phone, email, and online channels. The role involves understanding client needs, providing solutions, and driving business growth.
Key Responsibilities:
- Generate and qualify new business opportunities through calls, emails, and online research.
- Handling and assisting the team
- Handle inbound inquiries and convert them into confirmed business.
- Maintain and grow the client database and relationships.
- Coordinate with operations and account teams for smooth service delivery.
- Achieve monthly and quarterly sales targets and share reports.
- Stay updated on company products, pricing, and industry trends.
Key Skills & Competencies:
- Excellent communication and negotiation skills
- Strong phone and email etiquette
- Understanding of corporate sales processes
- Ability to manage multiple leads and prioritize effectively
- Target-driven and self-motivated
Experience
- 4–8 years of experience in inside sales, tele-sales, or lead generation in the travel domain is Plus

About EaseMyTrip.com
About
EaseMyTrip commenced its operations in 2008 by focusing on the B2B2C (business to business to customer) distribution channel and providing travel agents access to its website to book domestic travel airline tickets in order to cater to the offline travel market in India. Subsequently, by leveraging its B2B2C channel, the company commenced operations in the B2C (business to customer) distribution channel in 2011by primarily focusing on the growing Indian middle class population's travel requirements. With our presence in the B2B2C and B2C channels, we were able to commence operations in the B2E (business to enterprise) distribution channel in 2013 with the aim of providing end-to-end travel solutions to corporates. Our presence in three distinct distribution channels provide us with a diversified customer base and wide distribution network. We believe that the strength of our brand, the quality of our services, our user-friendly websites (www.easemytrip.com and www.easemytrip.in), android and iOS based mobile applications (EaseMyTrip), our customer centric approach, as well as our efficient marketing programs have enabled us to develop significant market share in the domestic airline ticket business in India. In Fiscal 2019, GoAir, and SpiceJet, recognized us as amongst the top travel partners in terms of revenue and passenger count. The strength of our brand has increased significantly over the years. Our technology-enabled infrastructure and systems have enabled us to operate and maintain an efficient and lean organization related to the size of our operations. We have not required any equity infusion subsequent to our original incorporation requirements, and we have historically financed our working capital requirements and the expansion of our business and operations primarily through funds generated from our operations and debt financing.
Connect with the team
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Mission
Own architecture across web + backend, ship reliably, and establish patterns the team can scale on.
Responsibilities
- Lead system architecture for Next.js (web) and FastAPI (backend); own code quality, reviews, and release cadence.
- Build and maintain the web app (marketing, auth, dashboard) and a shared TS SDK (@revilo/contracts, @revilo/sdk).
- Integrate Stripe, Maps, analytics; enforce accessibility and performance baselines.
- Define CI/CD (GitHub Actions), containerization (Docker), env/promotions (staging → prod).
- Partner with Mobile and AI engineers on API/tool schemas and developer experience.
Requirements
- 6–10+ years; expert TypeScript, strong Python.
- Next.js (App Router), TanStack Query, shadcn/ui; FastAPI, Postgres, pydantic/SQLModel.
- Auth (OTP/JWT/OAuth), payments, caching, pagination, API versioning.
- Practical CI/CD and observability (logs/metrics/traces).
Nice-to-haves
- OpenAPI typegen (Zod), feature flags, background jobs/queues, Vercel/EAS.
Key Outcomes (ongoing)
- Stable architecture with typed contracts; <2% crash/error on web, p95 API latency in budget, reliable weekly releases.
We are looking "Mulesoft Developer(Fresher)" for Reputed Client @ Coimbatore Permanent Role.
Responsibilities:
• Work on projects as development team members Requirements
• Education background should be on Computer domain
• Freshers ready to work on development on Mulesoft.
• Mulesoft Course or certification done
• Good communication skills
Job Title: Customer Service Executive
Job Description:
As a Customer Service Executive, you will play a crucial role in delivering excellent customer experiences. You will be responsible for handling customer inquiries, resolving issues, and ensuring overall satisfaction. Strong communication skills, empathy, and a solution-oriented mindset are key to success in this role.
Must-Have Skills:
- Communication Skills: Exceptional verbal and written communication skills to interact effectively with customers.
- Customer Focus: A customer-centric approach with the ability to understand and meet customer needs.
- Problem-Solving: Strong problem-solving abilities to address customer issues and find satisfactory resolutions.
- Empathy: Ability to empathize with customers and provide support in a compassionate manner.
- Multitasking: Capacity to handle multiple tasks efficiently in a fast-paced environment.
- Adaptability: Flexibility to adapt to changing situations and customer requirements.
- Team Collaboration: Ability to collaborate with cross-functional teams to achieve customer satisfaction.
Good-to-Have Skills:
- Product/Service Knowledge: Familiarity with the company's products or services.
- Previous Customer Service Experience: Prior experience in a customer service role is advantageous.
- Technical Proficiency: Basic technical skills to navigate systems and assist customers with online platforms.
- Time Management: Efficient time management skills to prioritize and meet deadlines.
- Language Proficiency: Additional language proficiency may be beneficial, depending on the customer base.
Position Summary
Position will be responsible to design, develop and install software solutions. This role requires building high-quality, innovative and fully performing software in compliance with coding standards and technical design Software.
Required Skills
Prerequisites:
HTML 5
CSS
Bootstrap, Angular Material
JavaScript/JQuery
Typescript
angular 2, 4, 5,6 ,7 (any)
Able to integrate existing API
Rx JS and Stores concept
ES5 and ES6
karma and jasmine
Exp. on REST/SOAP based web services, JSON/XML
Requirements for development:
VS Code editor
Node.js
NPM
Angular CLI
Git/GitHub
Essential Functional & Responsibilities
Execute full software development life cycle (SDLC),
Write well-designed, testable code Ability to understand business requirements and translate them into technical requirements
Produce specifications and determine operational feasibility
Integrate software components into a fully functional software system,
Develop software verification plans and quality assurance procedures Document and maintain software functionality,
Troubleshoot, debug and upgrade existing systems
Deploy programs and evaluate user feedback
Comply with project plans and industry standards
Ensure software is updated with latest features
Assists in coding, unit testing, and debugging new software or making enhancements to existing product.
Education and Experience
BE/B Tech/MCA/Equivalent degree in Computer Science or a related technical field from an accredited university or college with 4 – 7 years of demonstrated experience and successful track record.
Do you want to be part of a fast-paced environment, supporting the growth of cutting edge technology in
cloud computing?
Silverline employees are passionate about what they do. We’re a diverse group of cloud technology
professionals with the same goal: to make our clients’ lives easier through technology and we have a good
time while we’re at it!
As a Salesforce Platinum Cloud Alliance Partner, Silverline combines Strategic Advisory, technical
implementation, and ongoing Managed Services to enable organizations to achieve maximum value with the
Salesforce platform. Silverline is the #1 Company to Work for among small and medium size companies in this
years annual Glassdoor Employees’ Choice Awards, a list of the Best Places to Work in 2018. Come be a part of
our team!
Job Summary
A Tech. Lead is responsible for seamless execution of the development plan; by providing optimal and
innovative solutions, developing high quality code and guiding a team of devs or sr. devs. A Tech. Lead is
expected to possess expert level knowledge of CRM platforms, business functions and essentials of systems’
integration.
A Tech. Lead needs to conduct following responsibilities at work -
1. Billability of at least 34 hrs per week (Util Target). Resource needs to ensure that assigned hours are
utilized on each project.
2. Perform thorough analysis by
a. Understanding business/functional needs of the project and correlating it on individualtask
levels
b. Check whether the implementation is possible or not; respecting the Salesforce environment’s
limitations or governors. c. Evaluate whether stated requirements (or a part) can be achieved via configuration before
opting for coding. d. Determine all hidden use cases
e. Framing workarounds for any identified blockers, challenges or risks
f. Ideating optimal solutions for complex requirements
g. Sharing impact analysis results with stakeholders
h. Evaluating feasibility of using any library assets/components (either already sold or not)
A Tech. Lead must discuss the approach with TM or an onshore TAand finalize the ETAs.
3. Develop high quality scalable code by - a. Following Salesforce.com and Silverline-crm standards/best practices
b. Leverage recommended frameworks (ex. Testframework or Trigger framework) and comeup
with the most optimal design patterns / architecture
c. Write comprehensive test code asserting all possible use cases
d. Perform thorough unit tests
e. Fix all bugs reported from QA/UAT
f. Work on deployments through recommended tools and methodologies. g. Perform time bound R&D for any unknown or newer areas
h. Architect/engineer and/or audit the code base
i. Troubleshoot or debug issues encountered by onshore team or peer devs/sr.devs
j. Identify/develop reusable code components and suggest the same to Foundry panel
k. Mentor, assist and review peer devs/sr. devs and promote the best engineering practises
l. Document, review and deliver CDDDs
4. Ensure devops processes is followed across the team i.e. a. All devs/sr. devs are using recommended IDEs
b. Ensuring daily code check-in/check-out
c. Performing diligent functional code reviews
d. Ensuring that code staysin compliance with Clayton
e. Ensure good health of project repos
5. Facilitate proactive communication with project/product teams i.e. a. Use all relevant channels - Emails, JIRA, Slack or Zoom meetings
b. Ensure the team is in sync with project/product/sprint movements
c. Ensure the team has a definite plan of action for the day
d. Ensure consolidated DSRs are sent by EOD
e. Ensure decent overlap/availability in onshore team’s timezone (whenever required)
6. Facilitate learning & development for self and the team by - a. By setting OKRs for the quarter in alignment with the Company goals. b. Constantly perform self review and Identify improvement areas
c. Seek timely assistance from Reporting Managers
d. Actively contribute on technical presentations, knowledge sharing, training initiatives, building
POCs, regular salesforce release notes discussions and help in skill development of peerdevs/sr. Devs
e. Become expert in USABILITY based design and development
7. Exhibit good interpersonal skills by being a team player,staying approachable and collaborative. 8. Obtain and maintain certifications related to Salesforce, nCino, vlocity, Mulesoft, MarketingCloud. Required
Experience and Qualifications
● Required - Minimum 6 - 8 years experience in Software Development
● Required - Minimum 5 - 6 years experience with SFDC
● Required - Good in communication and interpersonal skills
● Required - Certified Salesforce - Platform Developer I
● Required - Certified Salesforce - Platform Developer II
● Required - Minimum Bachelor's Degree in Engineering or Science(Only Computers or Electronics&
Telecommunications)
Mandatory Skills
● Custom Development :
○ Hands on experience with building Lightning Aura Components or Lightning Web Components. ○ Hands on experience with SOQL & SOSL, Apex Triggers, Batch Apex & Apex Schedulers. ○ Hands on experience with Integrations. ● Administrative :
○ Good understanding & implementation of either of the below mentioned clouds:
■ Sales Cloud / Service Cloud / Community Cloud / Health Cloud / Financial Services Cloud
○ Security Model, Data Modelling, Automations like Workflow, Visual Flows, Process Builders
Preferred Qualifications
● Certified nCino Advanced Commercial/Retail Developer
● Certified vlocity Developer
● Certified Mulesoft Developer Certified - Level 1
● Certified Marketing Cloud Email Specialist/Developer
Benefits
Industry leading benefits including Health Insurance offered. Will be part of a US based/headquartered
company.
Job Type:
Full-time(Flexible with Remote working, if outside Bangalore
Senior Product Owner (Digital Transformation)
Executive Summary
Are you looking to level up? The Senior Product Owner (Digital Transformation) role at FirstPrinciples and the partner that you will be staffed with is a multi-million dollar digital transformation initiatives on web and mobile with one of the largest large Luxury Home Builders in the United States.
About FirstPrinciples & The Role
FirstPrinciples is a Tech Holding company with a Venture Studio as part of its holdings. One part of the Venture Studio business at FirstPrinciples is about working with large enterprises on long-term digital transformation initiatives within their organization. The position that we are currently hiring for involves a multi-million dollar digital transformation initiatives for one of the largest Luxury Home Builders in the United States. Our scope involves working as expert consultants to advice and execute on upgrading the IT & Tech different internal and stakeholder facing systems within their organization. We are working on both web and mobile platforms.
Who is This For
This is for an experienced Product Owner/Manager who is looking to take their career to the next stage by working on a large scale initiative that will challenge and extend their current capacities.
At FirstPrinciples, we truly act as a Tech Strategic Consultant along with having the operational capacity to implement the suggested recommendations. This role is for someone who is able to provide recommendations to the client while having the ownership of the end deliverables. While we have technical leaders also staffed within this partnership, we are looking for someone who can talk the talk with senior engineers and tech architects and understand their recommendations and its implications.
Requirements
- One of the following certifications (PRINCE2, CSP, CAPM, CBAP (BABOK), Agile, CSP, CSPO, PMPO)
- Experience in independently managing, End-to-End Business Analysis, Product Analysis, Project Management for complex IT Projects and Products / Apps
- Working with Client to understand provide Consulting or Business Solutions, Problem Solving Approach and Skills, Strong Analytical Skills, should be able to read between the lines
- Managing scope via release management and planning and creating User-Stories, Running Sprints Cycle and Experience working with a team of 15-20 resources
- Requirements Gathering, Requirements Analysis, Requirements Management, Requirements Elicitation, Requirements Matrix (RTMs)
- Experience in Developing Low-Level and High-Level Prototyping using Wireframes tools (using any of the latest wireframing tools, such as JustInMind, Adobe XD, MockFlow, etc)
- Ownership of the Product Backlog & Deliverables and developing the User Stories & Release Planning
- Experience in Writing and Maintaining Business Requirement Documents (BRD) or PRDs and Functional Specification Document (FSD), Software Requirements Specification (SRS)
- Should have experience in creating Project Budgeting, Creating Efforts Estimations (EE), Presentation Decks, and Clean Documentation
- Experience in Writing Test Cases and Managing UAT and Deployment
- Analysis: GAP, Fish-bone Analysis, RCA (Root Cause Analysis), MoSCOW
- Experience in Consulting clients on Problem Statements V/s Solution Building based on AS-IS and TO-BE
- Experience converting Business Cases to Technology case and Building Products from scratch thus Translating Business Requirements into Software Requirement Specifications
- Interacting with the Technical team to ensure Delivery and Implementation of the Software Solution/Projects
- Client Relationship Management, Excellent at English Speaking, and Written Communication
- Understanding of Change Management, Risk Management and Project Management
Management Skills
- Excellent Written and Oral Communication Skills and Etiquettes
- Excellent Presentation Skills
- Experience in working with Onshore and Offshore Teams and Experience handling Cross-Functional Projects, Resources and Clients
- Experience dealing with Pressure and Meeting strict Project Deadlines
- Leadership and Motivational Skills to ensure the Work is being done by the Resources on time and within the specified budget
- Conflict and Resolution Management
- Prior experience in operations management - good to have
- Experience working with US Clients
TechStack & Platform
- MEAN Stack (Web)
- Native iOS & Android (Mobile)
- AWS
Develop, design, and implement embedded applications.
· Prepares appropriate documentation as required by internal product development processes
· Conducts and participates in design, code and test reviews and inspections, as well as the feasibility, efficacy and compliance to functional and regulatory standards.
· Works closely with the software team, the software verification team, the functional manager and the project manager.
· Collaborates with distributed, cross-functional teams to ensure products meet quality, performance, scalability, reliability and schedule goals.
· Investigates software, hardware, and system problems using a variety of techniques and provides innovative solutions.
· Conduct and participate in reviews and inspections for all elements in the firmware lifecycle to ensure that our code quality and customer satisfaction goals are achieved
· Integrate and validate new product designs
· Provide post-production support
Skill Sets:
- B.Tech. / M.Tech. (any stream)
· Good knowledge in firmware development field with more than 3 years of experience
· Basic knowledge of software life cycle, algorithm and data structure.
· Excellent knowledge of OS, coding techniques, IP protocols, interfaces and hardware subsystems
· Adequate knowledge of reading schematics and data sheets for components.
· Ability to understand the electrical schematics and work closely with electrical team.
· Experience with Real Time Operating Systems and Embedded Linux.
· Mode of network connectivity - good idea about GSM/GPRS, Wifi, Ethernet mode of connections. TCP, MQTT, HTTP mode of connection will be a big plus
· Protocols Like UART, SPI, I2C, CAN, MODBUS, TCP/IP, USB, Bluetooth.
· Experience in modules like Wi-Fi, BLE, Lora WAN, ZIGBEE, RF etc.
· Should have experience in working with TFT and LED displays.
· Extensive experience in micro-controller/microprocessor (like ARM Cortex M, ESP32, STM Chips, NXP, BeagleBone , ESP chips, BeagleBone black, STM Chips, Atmega chips etc.)
· Familiarity with software configuration management tools, defect tracking tools, and peer review (GIT, SVN)
· History of driving project execution and timely delivery while ensuring a quality focus.
· Experience writing / interfacing with device drivers.
· Experience in Agile development processes and philosophies.
· Strong documentation and writing skills
Mandatory Skills:
· Basics of embedded system development
· Embedded C/C++
· Scripting Lang - Python
· Basics of wireless communication
· RTOS
· Strong Problem-Solving Skills
· Analytical Skills (Good Aptitude)
· Communication Skills
Our Infrastructure team is looking for an excellent Senior Software Developer in Test to join a core group that designs the industry’s leading Micro-Engagement Platform.
Roles and responsibilities:
• Design, develop and improve the automation infrastructure to enable continuous delivery & deployment
• Automate application flows and features to report the test data & test results in a clear and concise manner
• Continuously improve the automation infrastructure that is stable, maintainable and easily scalable
• Collaborate with Engineering, QA, Data Science, DevOps and Customer Success team(s)
• Collaborate with product architect/feature-owners to identify automation/test requirements during early stages of feature definition
• Self-driven, passionate, and constantly research and suggest latest technologies
Qualifications and Technical skills:
• At least 5 years of software development experience, with at least 2 years of specific experience in writing automation framework(s)
• Strong Software development fundamentals, architecture, algorithms, and problem-solving skills
• Proficient with one or more of Java/Python/similar languages with solid scripting experience.
• An understanding of how to automate UI test sequences (using tools like Selenium Web driver, TestNG etc.) and is aware of the tools to accomplish the task
• Experience working in Linux environment.
• Expertise in validating REST APIs, backend application flow logic with good debugging skills
• Demonstrable experience with usage of automation test frameworks for web, web services and experience in developing test suites from scratch
• Excellent communication, strong organizational, interpersonal skills and attention to detail
• Passionate about keeping the product’s quality bar at an extremely high level at all times
• Ability to work in a fast-paced agile work environment
• Engineering degree in a related field
Nice-to-haves
• Exposure to Cloud (AWS) based SaaS platforms
• Good understanding of agile methodology and software development and test life cycle
• Exposure to defect management tools like JIRA
Why Join us?
We are passionate about intelligently automating our customer processes and we would love to have you as part of this exciting journey! We offer a very competitive compensation plan, stock options and a flexible work environment for the ideal candidates
We are looking for an enthusiastic Customer Support Executive who possesses a strong drive for results. The ideal candidate should showcase the following skills -
- Fluent communication skills in English and Hindi
- Proven customer support experience of 1-3 years
- Engaging with customers and earning their trust
- Building sustainable relationships with customers
- Patient, empathetic, self-motivated
- Experience with CRM and tool handling
- Bachelor's degree, preferably in Computer/IT Engineering
- Prior experience in Ed-tech platform is mandatory
Following are the day-to-day roles and responsibilities -
- Making outbound calls to registered users, interacting with them, providing necessary information, and resolving any queries
- Taking inbound calls from customers to resolve any queries or complaints
- Accurately explaining all details of courses offered to parents and students
- Ensuring a smooth journey for customers, from registering to completing a demo session
- Ensuring maximum customer satisfaction
- Having inside-out knowledge of our product and course offerings
- Explaining technical subjects to customers with a non-technical background









