Helping Brands To Shine
Roles and Responsibilities Co-ordinate and handle pan India business of PicoStone. Create and maintain relationship with businesses across India. Perform a role in long-term planning and establishment initiatives. Supervise overall planning systems, financial management and control. Drive continuous improvement in operational efficiency and process compliance. Develop and drive implementation of new processes that support revenue growth. Design and bring in control mechanism to detect or prevent failures mitigate risk.
Handling legal formalities, paperwork, documentation, MIS
-Leading the Operational efficiency of the business in the hub in every way and continuously exploring ways to improve the processes -Taking the ownership and driving the metrics of customer experience – percentage delight, percentage unhappy -Rigorous monitoring and performance management of the operations and transformation teams -Running projects in the hub to deliver superior consumer experience Guiding the transformation team to ensure a seamless and effective elevation of the properties to OYO standards in the least possible time Engaging with different stakeholders remotely– vendors, property owners, local and central cross functional teams to deliver the best operational excellence -Driving initiatives to increase the overall SRNs in the hub Take and drive decisions across offline demand, Supply, CX with the right balance -Should have excellent communication and leadership skills to work in a dynamic environment. Driving Bharat KAMs to manage owner relationship remotely