UI/UX Designer

Business Development Representative

📍 Noida | 🕐 Full-Time | 🧭 Experience: 2+ years



About TestMu Ai

We are a leading cross-browser testing platform, enabling developers and designers to test web applications on 3000+ real browsers in the cloud. We provide cutting-edge tools to ensure flawless user experiences and maintain our position as an industry leader. Our mission is to empower teams to deliver flawless user experiences with cutting-edge tools and infrastructure. We envision an integrated platform where professionals can rely on us to perform and manage all types of tests without being limited by infrastructure dependency, so people could focus on things that matter the most, i.e. their tests.

What You’ll Own (and Ace)

As a Business Development Representative at LambdaTest, you are a key driver of new business. You will identify and qualify leads from various marketing campaigns, proactively seek new business opportunities, and support the sales team to expand our customer base in the dynamic SaaS space. Your ability to engage with potential clients, understand their unique needs, and present tailored solutions will be crucial to our growth.

You will be responsible for:

• Identifying and qualifying leads from marketing campaigns.
• Engaging with clients via email, phone, and social media.
• Suggesting tailored product solutions to meet client needs.
• Proactively seeking new business opportunities.
• Supporting sales teams with meeting scheduling and market research.

You’ll Thrive Here If You Have

✅ Experience & Skills:

• 2+ years of experience in a BDR or Account Executive role, ideally within a SaaS startup.
• Experience with CRM tools like Zoho and Sales Navigator.
• Familiarity with MS Office, particularly Excel.
• Strong negotiation and sales skills.

✅ Communication & Mindset:

• A passion for technology and its impact on business.
• Excellent customer service and communication skills.
• The ability to work effectively in a team environment.
• A proactive approach to finding and pursuing new opportunities.

What Your Day Looks Like at LambdaTest

• Every day is dynamic, fast-paced, and full of opportunities to make an impact:
• Starting the day by analyzing incoming leads from marketing campaigns.
• Crafting personalized outreach via email and social media to engage potential clients.
• Making targeted phone calls to qualify leads and introduce them to our platform's value.
• Collaborating with the sales team to coordinate meetings and conduct market research.
• Documenting your activities and client interactions in the CRM to maintain a clean and effective pipeline.

Perks That Matter

• Comprehensive Health Insurance: 100% premium covered for you + family (spouse, kids, parents), with cashless claims, maternity, and annual check-ups.
• Meals On Us: Fresh, daily lunch and dinner served at the office.
• Cab Facility: Safe, GPS-enabled transport for eligible shifts, home-office-home.
• POD Engagement Budgets: Quarterly team-building budgets to bond, celebrate, and collaborate.
• Flexible Work Culture: Hybrid setup, flexible hours, and WFH reimbursements based on role/team.

Why TestMu AI?

Pioneer the Future: Sell a platform that is actively replacing legacy automation with AI agents.

Global Influence: Partner with major global enterprises to transform their digital infrastructure.

Uncapped Potential: Join a high-growth company where your impact is directly rewarded.

This isn’t just a job. It’s where your career takes flight.

• Apply now and start building what’s next.

Job Title: Coordinator – Customer Care (US Voice Process)

Experience: 1 – 4 Years

Batch Start Date: 20th October 2025

Job Responsibilities

• Handle loan-related customer inquiries over toll-free numbers (pre-foreclosure to delinquent accounts).
• Follow up with customers when payment commitments are not met.
• Accurately log borrower contacts into the loan servicing system.
• Provide long-term resolutions to resolve delinquency.
• Use autodialing systems effectively to maximize contact ratios.
• Ensure daily prescribed contact targets are met.
• Stay familiar with customer relations functions and services offered.
• Perform other duties as assigned by the department manager.

Education & Experience

• Strong customer service and communication skills (English fluency required).
• Graduate preferred; Undergraduates must have at least 6 months call center experience.
• Prior knowledge of mortgage loan servicing is desirable but not mandatory.
• Minimum 1 year of international voice process experience.

Work Schedule / Requirements

• Must be willing to work in US shift timings.
• Immediate joiners preferred.

Nice to Have

• More than 1 year of international voice process experience.
• Good understanding of KPI’s & KRA’s in a call center.
• Strong interpersonal and customer-handling skills.

Compensation & Benefits

• Attractive variable pay – employees have earned on average ₹20,000/month last year.
• This is not a Sales, Collection, Marketing, or Insurance process – variable pay is purely based on individual performance.

Position Overview:

We are seeking a dedicated and experienced Customer Relationship Manager to join our team. The ideal candidate will have 2 to 5 years of hands-on experience in customer relationship management and will be responsible for building and maintaining strong, long-lasting relationships with our clients. As a Customer Relationship Manager, you will play a pivotal role in ensuring exceptional customer experiences and driving customer satisfaction. If you have a passion for customer-centricity and the skills to back it up, we'd like to hear from you.

Responsibilities:

● Develop and implement an end-to-end CRM campaign/journey to drive user acquisition and engagement.

● Proactively communicate with customers to gather feedback, address inquiries, and improvise the strategy.

● Monitor and analyse customer behaviour and feedback to identify opportunities for improvement.

● Track and report on key performance metrics related to CRM campaigns and journeys

Ideal Candidate:

● 2-5 years of experience in handling CRM tools

● Strong understanding of CRM software like Hubspot, Clevertap, Gupshup etc

Requirements:

• A minimum of 3+ years of proven experience with Zoho CRM is a mandatory requirement; you must be an expert in the platform.
• Hands-on experience with coding and development within Zoho CRM (e. g., Deluge scripting, API integration, custom functions, and workflow automation).
• Strong understanding of sales processes and how to optimize them using CRM systems.
• Proficient in analyzing data, generating reports, and using data to drive decisions.
• Familiarity with BigQuery or similar data warehousing platforms for processing and analyzing large datasets is advantageous.
• Ability to work cross-functionally with sales, marketing, and customer success teams, as well as technical staff.
• Strong problem-solving skills with a proactive approach to identifying and fixing CRM-related issues.
• Bachelor's degree in a relevant field (e. g., IT, Computer Science, Business Management).
• Preferred: Experience working in a SaaS environment is a plus.

Skill:  Java Developer – Mumbai

Job Description: 

 4.5 -8 years of Experience 

• Java 8
• Spring boot
• API development
• MVC architecture
• web services
• OOPS

• Develop, test, and deploy fast and scalable web apps
• Designing and maintenance of fully functional large relational and non-relational databases
• Timely deployment of web apps on the cloud
• Server management and cloud-based infrastructure
• Establishment and integration of development tools as required
• Identification of application issues when deploying the apps
• App deployment on the cloud along with solving debugging issues
• Coding architecture for frontend and backend

Skills & Requirement:

• Minimum 5 years Experience required.
• Angular 2.0+, Angular 7, Nodejs, .Net 4.0, .Net Core, REST API, Micro services, Networking.
• Distributed server and storage – MongoDB & SQL Server

• Hands on experience in building web-based enterprise applications
• Good working knowledge Angular, Nodejs, .Net Core
• Understanding of cloud technologies
• Direct understanding of application lifecycle; Agile, SDLC
• Proficient in Object Oriented Programming.
• Experience with Networking Concepts.
• Good at API integration, debugging and fixing the issues with API
• Experience in performing SQL queries on a RDMS.
• Operational experience: Troubleshooting and Support
• Ability to work in groups and in independent settings to complete assigned tasks
• Previous experience on IOT Projects will be added advantage

Work Location: 1st Sector, HSR Layout, Bengaluru - 560102

Office Timings : Monday to Saturday – 9:00AM to 6:00PM

Work From Office Only

We at Zoop.one are looking for a technically savvy Customer Success executive who possesses a strong drive for results.

Duties for the Customer Success Executive will include a broad range of tasks such as maintaining ongoing customer relationships and networking, implementing success programs, contributing to sales, onboarding and training clients, and minimizing churn. You should also be able to provide insights on client-to-business interactions, improve customer experience through product support, and handle customer complaints and requests. You should be able to contribute to creating and maintaining good customer relationships and ensuring smooth onboarding.

Job Role:
Develop and manage client portfolios.
Sustain business growth and profitability by maximizing value.
Analyse customer data to improve customer experience.
Hold product demonstrations for customers.
Improve onboarding processes.
Mediate between clients and the organization.
Handle and resolve customer requests and complaints.
Minimize customer churn.
Aid in product design and product development.
Operate as the lead point of contact for all matters specific to our customers
Support and coordinate with the tech team to ensure seamless delivery to clients

What you’ll do:

Own the product knowledge base
Map customer journey and identify improvements at every stage
Maintain healthy customer engagement levels by identifying low utilization and providing solutions to further drive customer success
Develop a trusted advisor relationship with key customer stakeholders
Be the product champion, interpret customer insights to drive change in product and act as a voice of the customer to the Product team
Manage the Customer Success strategy for tracking and reporting on client health and reducing Customer Churn
Create and perform Monthly/Quarterly Business Reviews for ensuring customer retention and expansion - effectively delivering results to key stakeholders
Raise open issues with cross-functional teams and take ownership of resolving the issues in a timely manner
Constantly work towards providing innovative strategies for delivering customer delight
Engage with clients to understand the nuances of their work processes and the resulting needs and pain points.

Tools and Skills Required

Must Have:

Highly organized and able to multi-task.

Communication skills
Self-driven and proactive nature.
Excellent communication and interpersonal skills.
Experience in SAAS based product, CRM or ERP.
Knowledge of customer success processes.
Experience in document creation.
Patient and active listener.
Passion for service.

Have high proficiency in Microsoft Office (Excel, Word, PowerPoint)

Good to Have:
You should be passionate about engaging customers and expanding their use cases through our product
You have strong problem-solving skills and are great at finding creative solutions and workarounds when needed
You have good data analysis and data-driven decision-making skills
Strong project management skills

Experience:
3+ years proven track record in an enterprise account management role (Customer Success, Relationship Manager, etc.)

Strong Technical Background.

What’s attractive about us?
We offer a suite of memberships and subscriptions to spice up your lifestyle. We believe in practicing an ultimate work life balance and satisfaction. Working hard doesn’t mean clocking in extra hours, it means having a zeal to contribute the best of your talents. Our people culture helps us inculcate measures and benefits which help you feel confident and happy each day. Whether you’d like to skill up, go off the grid, attend your favourite events or be an epitome of fitness. We have you covered round and about.

• Health Memberships 
• Sports Subscriptions 
• Entertainment Subscriptions 
• Key Conferences and Event Passes
• Learning Stipend 
• Team Lunches and Parties 
• Travel Reimbursements 
• ESOPs 

That’s what we think would bloom up your personal life, as a gesture for helping us with your talents.
Join us to be a part of our Exciting journey to Build one Digital Identity Platform!!!