Aem Developer

Real people. Real service.

At SupplyHouse.com, we value every individual team member and cultivate a community where people come first. Led by our core values of Generosity, Respect, Innovation, Teamwork, and GRIT, we’re dedicated to maintaining a supportive work environment that celebrates diversity and empowers everyone to reach their full potential. As an industry-leading e-commerce company specializing in HVAC, plumbing, heating, and electrical supplies since 2004, we strive to foster growth while providing the best possible experience for our customers.

Through an Employer of Record (EOR), we are looking for a new, remote Backend Engineer in India to join our growing IT Team. This individual will report into our Full Stack Team Lead and have the opportunity to work on impactful projects that enhance our e-commerce platform and internal operations, while honing your skills in backend and full stack development. If you’re passionate about creating user-friendly interfaces, building scalable systems, and contributing to innovative solutions in a collaborative and fun environment, we’d love to hear from you! 

Role Type: Full-Time

Location: Remote from India

Schedule: Monday through Friday, 4:00 a.m. – 1:00 p.m. U.S. Eastern Time / 12:00 p.m. – 9:00 p.m. Indian Standard Time to ensure effective collaboration 

Base Salary: $25,000 - $30,000 USD per year

Responsibilities:

• Collaborate with cross-functional teams to gather and refine requirements, ensuring alignment with business needs.
• Design, develop, test, deploy, and maintain scalable, high-performance software applications.
• Develop and enhance internal tools and applications to improve company operations.
• Ensure system reliability, optimize application performance, and implement best practices for scalability.
• Continuously improve existing codebases, conducting code reviews, and implementing modern practices.
• Stay up to date with emerging technologies, trends, and best practices in software development.

Requirements:

• Bachelor’s or Master’s degree in Computer Science, Software Engineering, or a related field.
• 3+ years of hands-on experience in backend and/or full-stack development with a proven track record of delivering high-quality software.

Back-End Skills:

• Proficiency in Java and experience with back-end frameworks like Spring Boot.
• Strong understanding of database design, RDBMS concepts, and experience with SQL.
• Knowledge of RESTful API design and integration.

Development Lifecycle: Proven ability to contribute across the entire software development lifecycle, including planning, design, coding, testing, deployment, and maintenance.

Tools & Practices:

• Familiarity with version control systems, like Git, and CI/CD pipelines.
• Experience with agile development methodologies.

Additional Skills:

• Strong problem-solving and debugging capabilities.
• Ability to create reusable code libraries and write clean, maintainable code.
• Strong communication and collaboration skills to work effectively within a team and across departments.
• High-level proficiency of written and verbal communication in English.

Preferred Qualifications:

• Proficiency in HTML5, CSS3, JavaScript (ES6+), and responsive design principles.
• Expertise in modern JavaScript frameworks and libraries such as React, Angular, or Vue.js.
• Experience with cross-browser compatibility and performance optimization techniques. 
• Experience working on Frontend responsibilities such as: 
• Designing and implementing reusable, maintainable UI components and templates.
• Working closely with Designers to ensure technical feasibility and adherence to UI/UX design standards.
• Managing and updating promotional banners and site-wide templates to ensure timely execution of marketing initiatives.

Why work with us: 

• We have awesome benefits – We offer a wide variety of benefits to help support you and your loved ones. These include: Comprehensive and affordable medical, dental, vision, and life insurance options; Competitive Provident Fund contributions; Paid casual and sick leave, plus country-specific holidays; Mental health support and wellbeing program; Company-provided equipment and one-time $250 USD work from home stipend; $750 USD annual professional development budget; Company rewards and recognition program; And more!
• We promote work-life balance – We value your time and encourage a healthy separation between your professional and personal life to feel refreshed and recharged. Look out for our 100% remote schedule and wellness initiatives! 
• We support growth– We strive to innovate every day. In an exciting and evolving industry, we provide potential for career growth through our hands-on training, access to the latest technologies and tools, diversity and inclusion initiatives, opportunities for internal mobility, and professional development budget. 
• We give back –We live and breathe our core value, Generosity, by giving back to the trades and organizations around the world. We make a difference through donation drives, employee-nominated contributions, support for DE&I organizations, and more.  
• We listen – We value hearing from our employees. Everyone has a voice, and we encourage you to use it! We actively elicit feedback through our monthly town halls, regular 1:1 check-ins, and company-wide ideas form to incorporate suggestions and ensure our team enjoys coming to work every day. 

Check us out and learn more at https://www.supplyhouse.com/our-company! 

Additional Details: 

• Remote employees are expected to work in a distraction-free environment. Personal devices, background noise, and other distractions should be kept to a minimum to avoid disrupting virtual meetings or business operations.   
• SupplyHouse.com is an Equal Opportunity Employer, strongly values inclusion, and encourages individuals of all backgrounds and experiences to apply for this position. 
• To ensure fairness, all application materials, assessments, and interview responses must reflect your own original work. The use of AI tools, plagiarism, or any uncredited assistance is not permitted at any stage of the hiring process and may result in disqualification. We appreciate your honesty and look forward to seeing your skills. 
• We are committed to providing a safe and secure work environment and conduct thorough background checks on all potential employees in accordance with applicable laws and regulations.
• All emails from the SupplyHouse team will only be sent from an @supplyhouse.com email address. Please exercise caution if you receive an email from an alternate domain.

What is an Employer of Record (EOR)?

Through our partnership with Remote.com, a global Employer of Record (EOR), you can join SupplyHouse from home, while knowing your employment is handled compliantly and securely. Remote takes care of the behind-the-scenes details – like payroll, benefits, taxes, and local compliance – so you can focus on your work and career growth. Even though Remote manages these administrative functions, you’ll be a part of the SupplyHouse team: connected to our culture, collaborating with colleagues, and contributing to our shared success. This partnership allows us to welcome talented team members worldwide while ensuring you receive a best-in-class employee experience.

Division : Cooling (A Part of Industrial Product Business)

Job Title: Sales Engineer (Chiller/ Heat Exchanger/ Heat Pump/ Boiler/Compressors/Cooling Tower)

Department: Sales

Location: Mumbai

Years of Experience: 3 to 6

Notice Period - Up to 3 Months

Job Description:

1. Understanding the customers needs

2. Creation of opportunities by positioning right product, based on those needs.

3. Replication of existing cooling applications in various industries

4. Submission of Techno- Commercial offer for providing the solution to Clients' cooling or heating requirements.

5. Should handle customer objections.

6. Should work with channel associates (indirect sale)

7. Managing internal customers-teaming with all the departments

8. Closure of the opportunity by sale transaction with win results to client.

9. Overall responsible for the sales target in terms of turn-over and no. of products in the region.

Critical Competencies for the Job:

1. Sales domain Knowledge

2. Responsive & Good Behaviour Skills, Good In communication

3. Understanding Contracts

4. Learning ability

5. Good in Follow Up and moving the lead towards its closure.

6. Good Team Member and ability to work with cross functional team.

7. Willingness to Travel in respective geographies.

Position Overview:

As the Operations Manager, you will play a crucial role in ensuring that disabled individuals receive the best possible care and support from our team of associates. You will be responsible for managing the day-to-day operations, client relations, associate recruitment, training, and overall quality of services provided.

Key Responsibilities:

Onboarding

·       Create a team of associates who will visit the customers and provide services as mentioned in the introduction note. Will be responsible for onboarding this team.

Quality Assurance:

·       Establish and oversee quality assurance programs to monitor and evaluate the performance of associates.

·       Conduct regular assessments, feedback sessions, and performance reviews to maintain high standards of care.

Scheduling and Coordination:

·       Manage the scheduling and coordination of associates to ensure that clients receive timely and appropriate support.

·       Collaborate closely with the scheduling team to accommodate individual client needs and preferences.

Compliance and Regulations:

·       Stay informed about industry regulations and ensure that all operations adhere to legal and ethical standards.

·       Implement and enforce compliance protocols and guidelines.

Budget Management:

·       Efficiently manage the operations budget, allocating resources for recruitment, training, and ongoing support while maintaining cost-effectiveness.

Emergency Response:

·       Lead the development of emergency response protocols and ensure that associates are well-prepared to handle unforeseen situations while caring for disabled clients.

Continuous Improvement:

·       Seek feedback from clients, associates, and their families to identify areas for enhancement and innovation in the services provided.

·       Drive continuous improvement initiatives to enhance client outcomes.

Client Relations:

·       Build and maintain strong relationships with clients and their families.

·       Ensure that individual client needs and preferences are understood and met by our associates.

Associate Recruitment and Training:

·       Lead the recruitment process for associates, identifying candidates with the skills and empathy required to support disabled clients effectively.

·       Develop and implement comprehensive training programs to equip associates with the knowledge and sensitivity needed to deliver exceptional care.

Qualifications:

·       Bachelor's degree in Healthcare Administration, Business Management, or a related field (Master's degree preferred).

·       Proven experience of 4 -6 years in healthcare management, disability services, or a related field.

·       Strong leadership and team management skills.

·       Excellent communication and interpersonal abilities.

·       Knowledge of industry regulations and compliance standards.

·       Ability to analyze data and make informed decisions.

·       Compassion, empathy, and a genuine commitment to improving the lives of disabled individuals.

Job Sector: IT , Software

Job Type: Permanent

Location: Chennai

Experience: 8 -10 Years

Salary: 12 – 14 LPA

Education: Any Graduate with relevant experience

Notice Period: Immediate or max 30days NP

Key Skills: Business Analysis, Requirement gathering

CV submission closing date: 15/07/2021

Contact at triple eight two zero nine four two double seven

Required Skills:

1. Strong BA with presentation skills
2. US Customer Engagement experience
3. Self-driven – should be able to independently work towards business objective
4. Should have past experience of program management
5. Strong communication skills
6. Must be flexible to work in overlapping times with US PST timezone

1. should have strong communication skill
2. able to communicate to client about technical solutions and needs
3. Able to deliver the project from end to end without management support
4. Should be able to code Full stack development Ex: MERN
5. Manage team independently
6. Minimum 5+ years of experience

Job Responsibilities:

• Having a proactive customer support approach
• Testing product features as assigned
• Build & strengthen customer relationships
• Lead scoring and qualification
• Manage incoming chats, emails and handle appropriate follow-up calls and emails
• Address, resolve, and record any customer issues that arise pertaining to business growth, billing, and general account satisfaction
• Demonstrate the value of the platform to our customers every day by providing amazing customer support
• Maintain existing customer success metrics and data as directed

Job Requirements:

• Excellence at Googling stuff and spoken English
• Ability to meet deadlines and decent depth of thought process
• Capable of operating without much supervision while still producing results
• Not being camera shy and great presentation skills
• Motivation to pursue customer success as a career
• Understanding the basics of customer support such as treating customers with respect, empathy, and understanding
• Technical understanding and ability to troubleshoot and resolve technical problems

Note: The applicant should be comfortable with both the timings, Day Shift Timings as well as the US Shift Timings.Shifts will be rotational.

Brownie Points If - You are great at video presentation and love engaging with customers through videos