Growth Analyst

Welcome to Growing Stars Consulting, where your professional journey meets limitless possibilities. Unleash your potential with tailored services that elevate your career, offering opportunities to earn, work, and play in vibrant global destinations. As a premier IT, Non-IT, and BPO Services firm rooted in India, our headquarters in Aligarh spearhead a vision to be a world-class staffing services provider. At Growing Stars Consulting, we are driven by India Recruitment professionals dedicated to managing clients and shaping careers with a global touch.

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Role Description

This is a full-time on-site role for a Process Associate at Growing Stars Consulting in Jaipur. The Process Associate will be responsible for tasks related to analytical processes, customer service, communication, finance, and business process outsourcing (BPO).

Qualifications

• Analytical Skills, Finance, and Business Process Outsourcing (BPO) skills
• Customer Service and Communication skills
• Strong attention to detail and problem-solving abilities
• Ability to work efficiently in a team environment
• Experience in process improvement is a plus
• Bachelor's degree in Business Administration or related field

COMPANY PROFILE

NWAY TECHNOLOGIES PVT LTD

Nway Technologies is an eminent name in the business sphere, renowned to offer unsurpassed IT software solutions in the field of Construction ERP, Transport, Cotton, Real Estate, Mall Management, Website development etc. From idealization and conceptualization to development and after-sales services, our genius professionals know their work well and never hesitate to walk an extra mile to caterto the industry specific needs of our clients. We deliver smart, dedicated and timelyservices to add value in our client's business and dependable work ethics. Founded in the year 2002 . We are right now serving companies having turnover of 50 crores to 3000 crores at most.

Company URL - https://www.nwayerp.com/

QUALIFICATION: Bachelor’/ Master

POSITION: IT Inside Sales Intern

EXPERIENCE: Interns

LOCATION: Indore

Work Mode – Work From Office

Salary – 6-10k

Roles & Responsibilities-:-

 You’ll be responsible for generating and nurturing leads for the organization using different marketing channels.

 Generate new leads using cold calling, email marketing, social media, and other relevant marketing channels

 Classify hot, warm, and cold leads based on their need, budget, and decision-making capabilities.

 Establishing and maintaining appropriate pipelines to meet the requirements of the lead targets.

 Brainstorm on new approaches to improve the existing process in order to achieve the monthly/quarterly targets

 Continuously monitor industry updates on which you’re working to share the better value in your approaches.

 Coordinate with the prospects and the sales team to set up business meetings or calls.

KEY SKILLS:-

 Fluent in written and spoken English.

 Positive telephone manner, pleasant voice as well as attentive listening competencies.

 Should be self-motivated and performance driven.

 Willingness to take intellectual challenges

 Ability to work in a fast paced team structure

 Experience in call center or as a lead generator will be preferred.

Employee Benefits

 Health Insurance

 Optional Holidays

Company Profile:

A global industry leader in the manufacturing industry for over 90 years, we are dedicated to keeping the world in motion across a diverse range of sectors, from conveyor systems to container cranes. Our cutting-edge drive technology is a cornerstone of modern mechanical and plant engineering, and we continue to shape the trajectory of this field both now and in the future.

Key Facts:

The workforce of over 21,000 worldwide, including 900 engineers and 600 researchers, as well as a significant number of trainees and development professionals. Achieved sales totalling 4.2 billion Euros, reflecting our substantial impact on the industry. Our commitment extends beyond business, as we actively prioritise inclusion, diversity, fair partnerships, and responsible resource utilization. With a presence in 54 countries, we maintain 17 production facilities and 88 Drive Technology Centers across five continents, ensuring rapid response, short delivery times, and personalized on-site assistance to our customers.

Responsibilities:

• Conduct on-site service visits for the commissioning of inverters.
• Provide online service support to customers and branch engineers via telephonic conversations for electronics service and commissioning.
• Perform on-site service for SEW's electronics products, effectively diagnosing and resolving issues.
• Maintain thorough service documentation for all conducted services.
• Act as the primary contact for Germany, providing application and technical support for electronics products in collaboration with the Manager of D&A.
• Contribute to application engineering by developing new applications for complete drive management, in coordination with the Manager of D&A.
• Assist the repair department in critical or crisis situations.
• Offer technical support for switching cabinets through local vendors as per customer requirements.
• Ensure the maintenance and proper functioning of the Service centre, tools, equipment, and timely calibration.
• Provide training on service and application development for both customers and SEW employees.
• Maintain the Quality Manual System.

Authorities:

• Plan and execute Electronics Service Jobs on-site based on priority, jointly with the Manager of D&A.
• Make decisions regarding component replacement during job execution, in collaboration with the Manager of D&A.
• Possess authority to certify warranty cases on-site or in-house, working jointly with the Manager of D&A.

Dimensions:

• Handle approximately 40 service jobs per year.
• Contribute to the execution of 8 to 10 new application projects annually.

Profile:

• Education: Bachelor's degree in Electrical / Electronics from a recognized institute.
• Experience: Minimum 2-3 years in Drives & Automation.
• Skills: Proficient in servicing or maintaining drives and automation products. Good communication skills would be an added advantage.

What We Offer:

• An open and transparent working culture with clearly defined job responsibilities.
• Opportunities for outstanding employee development through structured training and mentoring.
• Personalized training and support from experienced managers and colleagues.
• State-of-the-art facilities and working conditions, utilising cutting-edge technology.
• A responsible organization committed to energy efficiency, social responsibility, and environmental protection.

• Initiating professional engagement through chat and phone calls  with target and existing customers
• Provide excellent service to customers and address their inquiries or issues promptly.
• Process secure and efficient transactions such as bank verifications, entertainment portals, credit top-up in compliance with the SOPs. 
• Reach out customers to inform them about the latest promotions they can avail of.
• Engage with customers and update them about the latest promotions.

Work Experience

• Experience in taking inbound and outbound calls
• Good technical skills—able to comfortably navigate through smartphone and desktop applications
• Excellent written and spoken English communication skills
• A critical thinker with good analytical skills and attention to detail
• Process secure and efficient transactions such as bank verifications, entertainment portals, credit top-up in compliance with the SOPs. 
• Reach out customers to inform them about the latest promotions they can avail of.
• Flexible and able to work in a fast-paced, team-oriented environment
• Willing to work on-site overseas

• 4 - 5 years of system engineering experience on any programming language such as Java / .net / Python / angular
• Must have delivered 5 to 6 real time integration engagements for Archer
• Must have experience in developing Custom Objects on Archer to call deployed APIs or Archer’s internal APIs
• Must have strong expertise in developing multi-threaded, scalable applications to support heavy data transactions
• Must have strong expertise in designing applications with architectural patterns such as MVC
• Great to have exposure to DevOps or DevSecOps
• Great to have exposure to source code review or secure coding practices

Looking for immediate joiners for Pune location only who are having good experience into B2b, Saas and in Field sales.

Team handling experience is compulsory.

What you need to have: