Growth Analyst

Job Title: Customer Support Executive

Location: On-site – Lower Parel, Mumbai

Company: OneSpider Technologies LLP

Timings: Monday to Saturday, 10:00 AM – 7:00 PM

About the Role

We are looking for Customer Support Executives to assist clients who are already using our software. You will receive calls from customers and help them with questions about using the software, billing, accounting, and GST. This role is perfect for someone who enjoys solving problems, guiding clients, and providing friendly support over calls.

What You’ll Do

• Answer client calls and solve software-related queries.
• Guide clients on billing, accounting, and GST features.
• Provide online support and training when needed.
• Keep clients happy with clear and friendly communication.

Who We’re Looking For

• Commerce Graduate (Freshers with accounting knowledge are welcome), or
• 12th Pass (Commerce) with 6+ months customer support experience.
• Basic knowledge of accounting and GST.
• Good communication and problem-solving skills.
• Comfortable handling client systems online.

Why Work With Us

• Join a growing healthcare software company.
• Learn software support and client management hands-on.
• Friendly team with opportunities for career growth.

Apply Now

A brilliant opportunity to become a part of a highly motivated and expert team which has made a mark as a high-end technical consulting.

Required Skills:

• Exp. - 3 to 7 years.
• Experience in Core Java and Spring Boot.
• Extensive experience in developing enterprise-scale applications and systems. Should possess good architectural knowledge and be aware of enterprise application design patterns.
• Should have the ability to analyze, design, develop and test complex, low-latency client- facing applications.
• Good development experience with RDBMS.
• Good knowledge of multi-threading and high-performance server-side development.
• Basic working knowledge of Unix/Linux.
• Excellent problem solving and coding skills.
• Strong interpersonal, communication and analytical skills.
• Should have the ability to express their design ideas and thoughts.

About Wissen Technology:

Wissen Technology is a niche global consulting and solutions company that brings unparalleled domain expertise in Banking and Finance, Telecom and Startups. Wissen Technology is a part of Wissen Group and was established in the year 2015. Wissen has offices in the US, India, UK, Australia, Mexico, and Canada, with best-in-class infrastructure and development facilities. Wissen has successfully delivered projects worth $1 Billion for more than 25 of the Fortune 500 companies. The Wissen Group overall includes more than 4000 highly skilled professionals.

Wissen Technology provides exceptional value in mission critical projects for its clients, through thought leadership, ownership, and assured on-time deliveries that are always ‘first time right’.

Our team consists of 1200+ highly skilled professionals, with leadership and senior management executives who have graduated from Ivy League Universities like Wharton, MIT, IITs, IIMs, and NITs and with rich work experience in some of the biggest companies in the world.

Wissen Technology offers an array of services including Application Development, Artificial Intelligence & Machine Learning, Big Data & Analytics, Visualization & Business Intelligence, Robotic Process Automation, Cloud, Mobility, Agile & DevOps, Quality Assurance & Test Automation.

We have been certified as a Great Place to Work® for two consecutive years (2020-2022) and voted as the Top 20 AI/ML vendor by CIO Insider.

1. Develop and maintain custom modules, workflows, and scripts within the LOANIQ platform.
2. Build Java-based interfaces and services to integrate LOANIQ with other banking applications (core banking, risk systems, reporting, etc.).
3. Analyze business requirements and translate them into technical specifications and design documents.
4. Enhance existing LOANIQ functionality to meet evolving regulatory and business requirements.
5. Perform code reviews, unit testing, and ensure CI/CD compliance for releases.
6. Collaborate with cross-functional teams including BA, QA, Infrastructure, and Support to deliver projects on time.
7. Support production environments, investigate issues, and provide long-term solutions.
8. Act as a technical SME on LOANIQ-related queries and mentor junior developers when needed.

Detailed JD: 

Responsibilities:

- Interface with product owners and software architects to review and finalize requirements

- Participate in the full SDLC including analysis, design, development, testing, deployment, and support

of new features and applications

- Actively lead and participate in agile ceremonies (Standups, Refinements, Retrospectives, Planning,

and Requirement discussions)

- Communicate effectively, clearly, and thoroughly with the Scrum Team and Stakeholders

- Provide innovative solutions to complex problems

- Design, develop and modify software applications/systems according to specifications

- Develop technical documentation including services, object, and data model

- Create high quality code and perform code reviews

- Create unit and integration tests to ensure the code quality and functionality

- Proactively learn and share knowledge of technology and compare advantages and disadvantages of

alternative solutions/technologies

- Identify areas needing process improvements and see them through to resolution

- Support and coach other Developers, provide technical guidance

- Help onboard new team members

Tech Stack:

C#, .NET Core, XUnit, Entity Framework Core, MS SQL Server, PostgreSQL, Git, JIRA, Web API

Responsibilities

1.      Classroom delivery of ready made English and soft skills content to improve their job readiness
2.       Organizing extra-curricular activities for student s overall development
3. .      Conduct timely student assessment and social profiling
4.    Minimize student dropouts and timely address all student grievances
5.     Motive and counsel students as per need

An ideal candidate should have:

1.      Passion for teaching

2.      Drive to make a difference in the lives of students

3.      The ability to work well in a team

Job Description

Responsibilities: -

• To understand the specifications and programmed it.
• To articulate unit test case and unit test the programmer
• Producing clean, efficient code based on specifications.
• Verify and deploy programs and systems.
• Gather and evaluate user feedback.
• Recommend and execute improvements.

Job Requirement: -

• Experience in Microsoft ASP, C#, SQL server, and github.
• Experience with software design and development in a test-driven environment.
• Experience with databases.
• Ability to learn new languages and technologies.
• Good communication skills.

Who can Apply: -

Education: -No bar

Experience: -Good to have:- BFSI domain and professional certification

We are looking for a Ruby on Rails Developer who is dedicated to the craft, writes code that they are proud of, and can hit the ground running.

You will write beautiful Ruby to a high standard, in a timely and scalable way that improves the code-base of products in meaningful ways.

You will be a part of a full-stack team that is responsible for all aspects of the ongoing software development from the initial specification, through to developing, testing and launching.

• Contribute to all phases of the development lifecycle
• Design, build and maintain efficient, reusable, and reliable Ruby code
• Integration of data storage solutions (may include databases, key-value stores, blob stores, etc.)
• Identify bottlenecks and bugs, and devise solutions to these problems
• Help maintain code quality, organization, and automatization
• Ensure development is in compliance with specifications
• Prepare and produce releases of software components
• Support continuous improvement by investigating alternatives and technologies and presenting these for architectural review

• BSc/BE/BTech in Computer Science, Engineering, or a related field
• 4+ Experience with Ruby on Rails, along with other common libraries such as RSpec and Resque
• Good understanding of the syntax of Ruby and its nuances
• Solid understanding of object-oriented programming
• Good understanding of server-side templating languages such as Liquid, Slim, etc
• Good understanding of server-side CSS preprocessors
• Basic understanding of front-end technologies, such as JavaScript, HTML5, and CSS3
• Familiarity with concepts of MVC, Mocking, ORM, and RESTful
• A knack for writing clean, readable Ruby code
• Ability to integrate multiple data sources and databases into one system
• Understanding of fundamental design principles behind a scalable application
• Able to create database schemas that represent and support business processes
• Able to implement automated testing platforms and unit tests
• Proficient understanding of code versioning tools (Git)
• Familiarity with development aiding tools{such as Bower, Bundler, Rake, etc
• Familiarity with continuous integration
• React experience is good to have

• Mobile App development using react native framework
• Expert in creating smooth UIs across both iOS & Android mobile platforms
• Leverage native APIs for deep integrations with both platforms.
• Should be able to solve complex technical, scalability or performance challenges
• Maintain code and write automated tests to ensure the product is of the highest quality.
• Follow coding standards, unit testing, code reviews etc.

• Have architected /designed at least 2-3 systems/products of enterprise scale from scratch.
• Have banking and Financial service background and preferably worked in Mobile/Digital platform design and development. Payments /OLTP preferred.
• Should have experience of 20+ years with J2ee, REST, Microservice, API, Messaging, Encryption, security, NLP, ML background.
• Have 7+yrs of experience in Architecture field, designing and end to end not from consulting Architecture.
• Responsible for design, architecture, and delivery of a feature or component/product with the highest quality with high-level directions from architects
• Driving innovations in the platform constantly & remaining ahead of the curve
• Development and testing of features/functions delivered via applications and services.
• Prototype ideas quickly using cutting edge technologies.
• Collaborating with peers and Architects both within their team and across the organization to deliver end-to-end products & features
• Working with product managers using agile methodologies to deliver high quality solutions on time
• Provide functional, design, and code reviews in related areas of expertise with-in team and cross-team.
• Working with operations teams to ensure your applications and services are highly available and reliable
• Mentoring junior engineers in the team both in the technical as well as on the product side
• Define and devise processes, tools and methodologies to achieve excellence in software development, testing and deployment, and in the management of the Centre.
• Good experience in working with any of the programming languages like PHP, Python, Django, Golang, Java, C++
• Experience developing applications that use high volume of data along with experience building applications on top of RESTful APIs.
• Solid knowledge of JAVA, J2EE, data stream, processing, big data etc.
• Comfortable with writing unit tests using JUnit
• Worked with Git and are comfortable with Merge/Rebase concepts.
• Worked with tools such as Eclipse, WebStorm, Ant, Maven, Jenkins, Sonar, JSLint, Grunt and App Servers such as Tomcat, Jboss.
• Solid knowledge of algorithms, design patterns, and componentization approaches.
• Experience and knowledge of open source software, frameworks and broader cutting-edge technologies.
• Experience in software design patterns, problem solving and troubleshooting skills.
• Ability to determine impact of architectural solutions and recommendations.
• Must have experience in justification of technology solutions to business leaders.
• Experience in refactoring existing codebase and in understanding existing implementations to decide to refactor or rewrite.
• Know how to identify Performance bottlenecks and use good coding patterns to avoid them in the first place.
• Have strong attention to detail.
• Ability to operate effectively both independently as well and within a team using Agile methodology.
• Proven problem-solving and interpersonal communication skills.
• Knowledge of payment domain will be an added advantage

Qualifications

• BE/BTech/ME/MTech in EE/CS or an equivalent qualification.
• 20+yrs of Experience.
• Minimum 12+years of hands on Java programming experience.