Graphic Designer

 Job Summary:

We are seeking a highly skilled and experienced ServiceNow Analyst to join our team. The ideal candidate will be proficient in managing the Configuration Management Database (CMDB) within ServiceNow, with a strong background in ServiceNow Discovery and Service Mapping. This role involves identifying and resolving Discovery errors, ensuring the accuracy and integrity of the CMDB, and contributing to the overall efficiency of our IT service management processes. The ServiceNow CMDB and Discovery Administrator will be responsible for helping define, implement and integrate multiple discovery sources to support the configuration management database (CMDB). ·

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CMDB Management:

 Maintain and manage the Configuration Management Database (CMDB) within ServiceNow.

 Ensure the accuracy and integrity of CMDB data, implementing best practices and standards.

 Regularly audit and reconcile CMDB data to maintain up-to-date and accurate information.

Discovery and Service Mapping:

 Work with support teams to ensure that the Discovery tool has the appropriate access and permissions to capture configuration information.

 Perform day-to-day administration of the ServiceNow Service Mapping/Discovery tool, including mapping additional defined business services into the tool and updating discovery configurations for deeper network penetration.

 Assist the CMDB Administrator with developing and maintain the technical design of the ServiceNow CMDB to meet the current and anticipated scope and maintain CMDB integrity to effectively support other ITSM processes such as Incident Mgt., Change Mgt., and Asset Mgt.

 Implement data governance through identification rules and configuration of multiple discovery sources that populate the CMDB.

 Strong hands-on experience in optimizing discovery, tailoring patterns and development.

 Validating discovery results and troubleshooting as required

 Assist the CMDB Administrator team with designing, deploying, and managing ServiceNow Service Mapping solutions for both on-premise and cloud resources, including schedules, credentials, and mid-servers  Define, create, and manage Service Mapping infrastructure, including patterns.

 Work with support teams to identify, investigate and resolve Service Mapping issues, ensuring that Service Mapping is performing as expected.

 Assist in creating and maintaining Service Mapping-related documentation, aligning with other methods of populating the CMDB. General/Admin

 Assist with tasks related to implementing the ServiceNow application.  Document procedures for the discovery, configuration management functions

 Assist in developing, modifying, and configuring reports, dashboards, and outputs associated with the change, configuration, discovery, and mapping functions.

Qualifications:

1. Over 5+ years of working experience in ServiceNow

2. 3+ years' experience implementing, administering and optimizing ServiceNow Discovery and additional discovery tools

3. Solid understanding of Configuration Management practices and principles

4. Experience implementing ServiceNow Service Mapping

5. ITIL foundations certification preferred

6. Strong ability to effectively communicate (oral and written) with multiple levels of the organization (internally and externally)

7. Effectively working under accelerated deadlines and working independently to complete objectives

8. Experience working in a team-oriented, collaborative environment with good interpersonal skill

9. Ability to translate business requirements into technical specifications and design.

10. Self-starter, positive attitude, and ability to problem-solve under minimal supervision

11. Intelligent, motivated, and competitive with a “roll-up-the-sleeves” and “get the job done” attitude

12. Ability to manage multiple simultaneous tasks within an open and interactive environment 

Job description

We are looking for a detail-oriented and experienced QA Engineer who is equally strong in manual testing and understands the complexities of system integrations. In this role, you'll be responsible for validating new features, identifying edge cases, and ensuring our integrated systems work smoothly across services and user touchpoints.

Youll collaborate closely with product, engineering, and DevOps teams to design comprehensive test plans, execute manual and automated test cases, and continuously improve our testing processes.

What You’ll Do

Own and execute manual testing efforts for new features, regression cycles, and integration scenarios. Create, maintain, and execute detailed test cases, test plans, and exploratory testing strategies. Validate end-to-end workflows, including cross-service integrations, APIs, and user-facing functionality. Identify, document, and track bugs with clear reproduction steps and impact analysis.

Collaborate with automation engineers to ensure proper coverage of manual test cases in automation suites.

Help maintain and enhance existing automated test coverage using frameworks like Playwright or Cypress.

Work with the CI/CD team to ensure testing is well-integrated into the development and deployment pipelines.

Participate in design reviews and planning sessions to bring a quality-first perspective. What We’re Looking For

5+ years of hands-on experience in software QA with a strong focus on manual testing.

Proven experience in testing integrated systems, APIs, and end-to-end workflows across services. Ability to thoroughly understand business and technical requirements to derive impactful test cases. Familiarity with at least one programming or scripting language (e.g., JavaScript, Python, Java).

Hands-on experience with test management tools (e.g., TestRail, Zephyr, XRAY).

Comfortable with modern automation tools/frameworks like Cypress, Playwright, or similar.

Experience working with CI/CD pipelines and version control systems (e.g., Git, Jenkins, GitHub Actions).

Strong problem-solving and debugging skills, with a sharp eye for identifying edge cases and risks.

Excellent communication and collaboration skills; ability to work cross-functionally in fast-paced environments.

Nice to Have

API testing experience using Postman, REST Assured, or similar tools. Familiarity with SQL and querying databases for validation.

Experience working in agile teams using tools like JIRA, Confluence, etc. Exposure to containerized environments like Docker or Kubernetes. Education

Bachelor’s degree in Computer Science, Engineering, or equivalent experience.

Role: Quality Assurance and Testing - Other Industry Type: IT Services & Consulting Department: Engineering - Software & QA Employment Type: Full Time, Permanent Role Category: Quality Assurance and Testing Education

UG: B.Tech/B.E. in Any Specialization

Key Skills

Skills highlighted with ‘‘ are preferred keyskills

Regression TestingManual And Automation TestingAPI TestingIntegration Testing Report this job

About company

Job description

We are looking for a detail-oriented and experienced QA Engineer who is equally strong in manual testing and understands the complexities of system integrations. In this role, you'll be responsible for validating new features, identifying edge cases, and ensuring our integrated systems work smoothly across services and user touchpoints.

Youll collaborate closely with product, engineering, and DevOps teams to design comprehensive test plans, execute manual and automated test cases, and continuously improve our testing processes.

What You’ll Do

Own and execute manual testing efforts for new features, regression cycles, and integration scenarios. Create, maintain, and execute detailed test cases, test plans, and exploratory testing strategies. Validate end-to-end workflows, including cross-service integrations, APIs, and user-facing functionality. Identify, document, and track bugs with clear reproduction steps and impact analysis.

Collaborate with automation engineers to ensure proper coverage of manual test cases in automation suites.

Help maintain and enhance existing automated test coverage using frameworks like Playwright or Cypress.

Work with the CI/CD team to ensure testing is well-integrated into the development and deployment pipelines.

Participate in design reviews and planning sessions to bring a quality-first perspective. What We’re Looking For

5+ years of hands-on experience in software QA with a strong focus on manual testing.

Proven experience in testing integrated systems, APIs, and end-to-end workflows across services.

Ability to thoroughly understand business and technical requirements to derive impactful test cases.

Familiarity with at least one programming or scripting language (e.g., JavaScript, Python, Java).

Hands-on experience with test management tools (e.g., TestRail, Zephyr, XRAY).

Comfortable with modern automation tools/frameworks like Cypress, Playwright, or similar.

Experience working with CI/CD pipelines and version control systems (e.g., Git, Jenkins, GitHub Actions).

Strong problem-solving and debugging skills, with a sharp eye for identifying edge cases and risks.

Excellent communication and collaboration skills; ability to work cross-functionally in fast-paced environments.

Nice to Have

API testing experience using Postman, REST Assured, or similar tools. Familiarity with SQL and querying databases for validation.

Experience working in agile teams using tools like JIRA, Confluence, etc. Exposure to containerized environments like Docker or Kubernetes. Education

Bachelor’s degree in Computer Science, Engineering, or equivalent experience.

Role: Quality Assurance and Testing - Other Industry Type: IT Services & Consulting Department: Engineering - Software & QA Employment Type: Full Time, Permanent

Role Category: Quality Assurance and Testing Education

UG: B.Tech/B.E. in Any Specialization

Key Skills

Skills highlighted with ‘‘ are preferred keyskills

Regression TestingManual And Automation TestingAPI TestingIntegration Testing Report this job

About company

Our Work Culture

At Technoidentity, we believe that learning and growth should be continuous. We know that when people are able to lead with their strengths, they thrive. That's why we create an environment that is flexible and empowering, so that people can create the perfect work-life harmony. We are purpose- driven and inclusive, and we believe that wellness, respect, fun, and strong values can co-exist.

Company Info

Address:

3 RD FLOOR, 8-2-293/82/564 A 43, PRASHATHI TOWER Road Number 92, JUBILEE HILLS, Hyderabad Hyderabad, Telangana, Hyderabad, Telangana, India

At Technoidentity, we believe that learning and growth should be continuous. We know that when people are able to lead with their strengths, they thrive. That's why we create an environment that is flexible and empowering, so that people can create the perfect work-life harmony. We are purpose- driven and inclusive, and we believe that wellness, respect, fun, and strong values can co-exist.

Company Info Address:

3 RD FLOOR, 8-2-293/82/564 A 43, PRASHATHI TOWER Road Number 92, JUBILEE HILLS, Hyderabad Hyderabad, Telangana, Hyderabad, Telangana, India 

Job Title: Sr. QA Engineer

Location: Pune, Banner

Mode - Hybrid

Major Responsibilities:

• Understand product requirements and design test plans/ test cases.
• Collaborate with developers for discussing story design/ test cases/code walkthrough etc.
• Design automation strategy for regression test cases.
• Execute tests and collaborate with developers in case of issues.
• Review unit test coverage/ enhance existing unit test coverage
• Automate integration/end-to-end tests using Junit/ Mockito /Selenium/Cypress

Requirements: 

• Experience of web application testing/ test automation
• Good analytical skills
• Exposure to test design techniques
• Exposure to Agile Development methodology, Scrums
• Should be able to read and understand code.
• Review and understand unit test cases/ suggest additional unit-level coverage points.
• Exposure to multi-tier web application deployment/architecture (SpringBoot)
• Good exposure to SQL query language
• Exposure to Configuration management tool for code investigation - GitHub
• Exposure to Web Service / API testing
• Cucumber – use case-driven test automation
• System understanding, writing test cases from scratch, requirement analysis, thinking from a user perspective, test designing, and requirement analysis

A Telesales Representative job description typically involves making outbound calls to potential and existing customers to promote products or services, building relationships, and ultimately closing sales. They are responsible for meeting sales targets, handling customer inquiries, and providing excellent customer service over the phone. 

Here's a more detailed breakdown of the responsibilities and skills involved:

Responsibilities:

• Outbound Calling: Contacting potential and existing customers to present products or services, often using sales scripts. 
• Sales Target Achievement: Meeting or exceeding individual and team sales quotas. 
• Customer Relationship Management: Building rapport with customers, understanding their needs, and providing solutions to encourage repeat business. 
• Product Knowledge: Developing a comprehensive understanding of the company's products and services to effectively address customer inquiries. 
• Lead Generation: Identifying and qualifying potential leads for the sales team. 
• Order Processing: Accurately processing customer orders and ensuring timely delivery. 
• Customer Service: Addressing customer inquiries, resolving complaints, and providing support. 
• Record Keeping: Maintaining accurate records of calls, sales, and customer information. 
• Collaboration: Working with other members of the sales team to achieve overall sales goals and strategies. 
• Market Research: Staying informed about industry trends, competitors, and customer feedback. 

Required Skills:

• Communication Skills: Excellent verbal communication, active listening, and persuasive skills. 
• Interpersonal Skills: Ability to build rapport, empathize with customers, and create positive relationships. 
• Sales Skills: Ability to identify customer needs, present solutions, and close sales. 
• Negotiation Skills: Ability to handle objections and resolve customer issues. 
• Time Management: Ability to manage a high volume of calls and prioritize tasks effectively. 
• Resilience: Ability to handle rejection and maintain a positive attitude. 
• Product Knowledge: Understanding of the products or services being offered. 
• CRM Proficiency: Familiarity with customer relationship management (CRM) software. 
• Technical Skills: Proficiency in using phone systems and other relevant

Job Title: React Native Developer

Location: Mumbai (Andheri)

Work Mode: Work from Office (5 Days a Week)

Experience Required: Minimum 2 Years

Company: Deqode

About Deqode

At Deqode, we help businesses solve complex challenges using cutting-edge technologies. As a digital transformation partner, we work with global clients across industries, delivering scalable, secure, and innovative digital solutions. Our technology expertise spans blockchain, AI/ML, enterprise mobility, cloud computing, and modern application development.

Position Overview

We are actively seeking a React Native Developer with 2+ years of experience to join our mobile development team. The ideal candidate should have a strong command over React Native and JavaScript, and be capable of building high-quality cross-platform mobile applications. You’ll work on impactful projects for our global clients and collaborate with designers, backend developers, and product owners in an agile environment.

Key Responsibilities

• Design and develop scalable and maintainable mobile applications using React Native
• Implement reusable components and libraries that align with project architecture
• Integrate third-party libraries and backend APIs to deliver feature-rich apps
• Ensure application performance, responsiveness, and cross-platform compatibility
• Participate in end-to-end development: requirements gathering, design, development, testing, deployment, and maintenance
• Conduct code reviews, write unit tests, and maintain coding best practices
• Collaborate with UI/UX designers to implement intuitive interfaces
• Troubleshoot and debug issues across Android and iOS devices

Required Skills and Qualifications

• Minimum 2 years of experience in React Native development
• Strong expertise in JavaScript (ES6+) and modern frontend principles
• Proficiency with Redux, MobX, or Context API for state management
• Experience with RESTful APIs and asynchronous programming (Promises, Async/Await)
• Familiarity with Android Studio and Xcode for native builds
• Solid understanding of mobile UX/UI principles and performance optimization
• Experience with Git, version control systems, and CI/CD tools
• Basic working knowledge of HTML/CSS

Notice Period: Immediate

Shift Timings: Day Shift

Work Type: On Site

No. of Openings: 600

Salary: ₹16,500 – ₹17,500 per month

Languages Required: English and Hindi

Skills Required: MS Excel, Calling, Communication

Experience: 0 – 3 years

Qualification: Graduation (10 + 2 + 3)

Age Limit: 18 – 30 years

Job Description

Are you passionate about customer service and sales?

Are you looking to kickstart your career in a thriving, growth-focused environment?

If yes, Axis BPO Process invites you to join our team as a Tele Sales - Customer Care Executive!

This is an exciting opportunity for fresh graduates and experienced professionals alike to grow in a dynamic and supportive workplace. As part of our team, you will:

• Handle Inbound Calls:
• Deliver personalized and effective assistance to customers by addressing inquiries, resolving issues, and ensuring complete satisfaction.
• Cross-Sell Products and Services:
• Identify customer needs and offer tailored product and service solutions to maximize value for the customer and boost revenue.
• Maintain Accurate Records:
• Ensure that all customer interactions and transactions are meticulously documented for tracking progress and improving service quality.
• Follow Company Policies:
• Uphold the highest standards of professionalism by adhering to all company policies and procedures regarding customer care and sales.

Why Join Axis BPO Process?

✅ Immediate joining opportunity

✅ Day shift and comfortable work timings

✅ Build strong skills in customer management and sales techniques

✅ Learn from an experienced, supportive, and collaborative team

✅ Steady career growth with one of the fastest-growing BPOs

If you are enthusiastic about delivering exceptional customer experiences, have excellent communication skills in English and Hindi, and enjoy working in a results-driven environment — this role is for you!

Take the first step towards an exciting career with Axis BPO Process.

Apply today and be a part of our success story!

What you need to have: