
A Telesales Representative job description typically involves making outbound calls to potential and existing customers to promote products or services, building relationships, and ultimately closing sales. They are responsible for meeting sales targets, handling customer inquiries, and providing excellent customer service over the phone.
Here's a more detailed breakdown of the responsibilities and skills involved:
Responsibilities:
- Outbound Calling: Contacting potential and existing customers to present products or services, often using sales scripts.
- Sales Target Achievement: Meeting or exceeding individual and team sales quotas.
- Customer Relationship Management: Building rapport with customers, understanding their needs, and providing solutions to encourage repeat business.
- Product Knowledge: Developing a comprehensive understanding of the company's products and services to effectively address customer inquiries.
- Lead Generation: Identifying and qualifying potential leads for the sales team.
- Order Processing: Accurately processing customer orders and ensuring timely delivery.
- Customer Service: Addressing customer inquiries, resolving complaints, and providing support.
- Record Keeping: Maintaining accurate records of calls, sales, and customer information.
- Collaboration: Working with other members of the sales team to achieve overall sales goals and strategies.
- Market Research: Staying informed about industry trends, competitors, and customer feedback.
Required Skills:
- Communication Skills: Excellent verbal communication, active listening, and persuasive skills.
- Interpersonal Skills: Ability to build rapport, empathize with customers, and create positive relationships.
- Sales Skills: Ability to identify customer needs, present solutions, and close sales.
- Negotiation Skills: Ability to handle objections and resolve customer issues.
- Time Management: Ability to manage a high volume of calls and prioritize tasks effectively.
- Resilience: Ability to handle rejection and maintain a positive attitude.
- Product Knowledge: Understanding of the products or services being offered.
- CRM Proficiency: Familiarity with customer relationship management (CRM) software.
- Technical Skills: Proficiency in using phone systems and other relevant

About Umanist Business Consulting
About
Umanist is a globally integrated talent solutions firm committed to reshaping the future of work through a human-centric, technology-enabled approach. With registered operations in the United States and a Centre of Excellence in India, we specialize in high-impact Staff Augmentation, Recruitment Process Outsourcing (RPO), Payroll & HR Services, and Workforce Strategy Consulting across over 25+ industries and verticals.
Rooted in our proprietary Humanistic Ideology, we believe the future of work lies in aligning human potential with purpose, backed by intelligent systems, ethical hiring practices, and sustainable delivery models. Our operations are driven by a global team of Subject Matter Experts, Technical Recruiters, and Workforce Architects, serving clients across the Americas, Europe, LATAM, APAC, and India.
At Umanist, we don’t just fill roles — we create value-driven workforce ecosystems that help organizations grow, innovate, and lead in a rapidly changing world of work.
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- -Motivate students and ensure quality training delivery.
- -Strong verbal and written communication skills.
Requirements:
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About Gobillion
Gobillion is a YCombinator backed IIM-NIT alumni co-founded social commerce startup headquartered in San Francisco, USA with offices in New Delhi, Bangalore and Guwahati. We are bringing e-commerce 2.0 to the next 400 million online customers across India, through a community and social driven approach. Our co-founding has diversified experience with prestigious organizations including McKinsey & Company, Deloitte US, EY, Adobe and SAP Labs.
Gobillion has been rapidly scaling and is backed by some of the world’s most prestigious investors from US, Europe, SE Asia and India including - YCombinator, Justin Mateen (Founder - Tinder), Pioneer Fund, Soma Capital, Venture Souq, Goodwater Capital, LetsVenture, Vikalp Sahni (Co-Founder- Gobibibo) amongst others.
We have been selected for and globally validated by the world’s leading investors/accelerators including YCombinator, Founder Institute Silicon Valley, NASSCOM 10000 Startups - India and Assam Startup. We have been named as the Top 10 Global startup for YCombinator S21 by Alex Mitchell.
Summary of role: As a Developer, you will be working alongside our product team in the conceptualization, design and development of server side components. You will be doing the following on the job
- Write clean, manageable code and maintain proper documentation
- Create, test and deploy and maintain the applications on production servers
- Continuously discover, analyze, and implement new technologies and frameworks to maximize development efficiency
- Lead team in crafting solutions in different areas and ensure timely delivery
- Ensure secure architecture for Servers
Why Join Us?
- You will have a chance to be a leader and have the responsibility to scale Gobillon across India's most fast growing cities
- The opportunity to join one of India’s fastest growing companies at an early stage - We are giving our early team members to benefit from a strong ESOP pool and be part of our growth journey
- Joining an amazing team of Gobillion rockstars from colleges like IIMs, IITs, NITs etc. and from organizations including McKinsey & Company, Deloitte US, EY, Adobe, SAP Labs, Urban Company, Udaan, Amazon, Delivery, Ninjacart, Accenture etc.
- Wear the Gobillion badge with pride - We are looking for owners with a founder’s mindset - not just employees. If you are passionate about our mission about making e-commerce social for the next 400M customers in India and serve as culture carriers - we are the right place for you!
Key Responsibilities of this Role:
- Experience with DevOps and writing REST APIs & Micro services architecture
- Strong programming expertise in Node js, Nest Js
- Good understanding of Mongo databases and other NoSql Databases and SQL Database
- Solid hold on Data structures and Algorithm
- Good understanding of System Design
- Development expertise in AWS services like Lambda, SQS, SNS
- Good understanding of DevOps and Server security
- Exposure to Cloud Platforms like AWS (preferred), Azure or Google Cloud
- Unix command line experience
- Well-versed with Software Development Life Cycle
- Demonstrate the ability to be a self-starter and learn quickly
- Excellent analytical and problem-solving skills
- Passion for learning and implementing new technologies
- Excellent understanding of software Architectures
We are simply looking for a Passionate MERN stack developer to join our engineering team. (Onsite)
What You’ll Do...
- You will develop tools and applications aligned with the best coding practices.
- You will perform technical analysis, design, development, and implementation of projects.
- You will write clear quality code for software and applications and perform test reviews.
- You will detect and troubleshoot software issues
- You will develop, implement, and test APIs
- You will adhere to industry best practices and contribute to internal coding standards
Qualifications:
- You have a strong passion for start-ups and the proactiveness to deliver
- You have hands-on experience building services using NodeJs, ExpressJs technologies
- You have hands-on experience with Mongo DB(NoSQL/SQL)database technologies.
- You are good at web technologies like React JS/Next JS, Javascript, Typescript
- You are good at web technologies like Restful/SOAP web services
- You are good at caching and third-party integration
- You are strong in debugging and troubleshooting skills
- If you have Knowledge of Python, Chrome extension & DevOps development is a plus.
- You must be proficient in building scalable backend infrastructure software or distributed systems with exposure to Front-end and backend libraries/frameworks.
- Experience with Databases and microservices architecture is an advantage
- You should be able to push your limits and go beyond your role to scale the product
- You have a go-getter attitude and can drive progress with very-little guidance and short turnaround times
Their services are available across the globe, with over 65% of their client base being from US, UK, and Canada. The company's primary focus is on Ayurveda and taking the ancient knowledge to anyone who wishes to bring back balance to their health and apply the tools in their everyday life.
- Developing new user-facing features
- Building reusable code and libraries for future use
- Ensuring the technical feasibility of UI/UX designs
- Creating self-contained, reusable, and testable modules and components
What you need to have:
- Extensive working experience in JS Framework Angular 4/5/6.
- Expert in the modern MVC frameworks (Angular 4+ Framework, JQuery) preferably if prior experience in connecting Laravel backend with Angular
- Strong experience working in XHTML, HTML5, CSS3, Java Script
- Web services development experience using REST, JSON
- Deep knowledge of JS-based build tools like Grunt, Gulp, and Bower
- Proficient understanding of code versioning tools, such as Git
- Proficient in web development and RESTful API design
- Good understanding of Single Page Application
- Experience with interactive, drill-down charts and reports
- Knowledge of Agile Scrum development methodologies
- Experience with microservices based development and Protractor tests will be highly preferred.
- Critical thinker and problem-solving skills
- Team player
- Strong communication skills.
- Curiosity about how things work and willingness to work in a startup environment.

- Experience in defining new architectures, design all layers of the solution, create architectural blueprints that can be used for final code development.
- Interface with client business/technical teams to understand complex requirements.
- Anticipate on technological evolutions(example use MySQL Lite not MS SQL, use C# not ASP, don't use JSF use Angular).
- Resolve technical issues.
- Bridge between Developers, Project Managers/Leads, and Client, ensuring smooth communication channel.
- Ensure quality of project implementation deployed.
- Provide technical guidance to projects/programs for complex components of a multiple technology suites.
- Ensuring documentation of the complete project architecture.
- Lead actions to determine root cause of problems and drive resolution.
- Participate in cross-functional work groups to assess business needs, develop a systems architecture strategy, and implementation plans.
- Leads work groups that are responsible for software development.
- Ensure that all components of the technical architecture are properly integrated and implemented by the development team.
- Coach the technical team in the development of the technical architecture and help them solve challenging technical problems
- Provide technical support and technical quality control throughout all stages of the project.
- Spearheads the development, implementation and communications of architecture roadmap strategies to ensure that systems are scalable, reliable, secure, supportable, and achieve.
- Identify existing architecture weaknesses and find opportunities for process reengineering and perform cost benefit analysis
- Time Management- Organizes own workload to achieve maximum productivity and completes work in a timely and professional manner. Handles multiple short and long term modules by proper planning while anticipating potential problems and planning for contingencies.
- Identify high-potential team members for next level positions and creating learning and development plans for them.
- Enable strong process in place and reducing dependencies on individual.
Technical Skills and Qualification
- Excellent knowledge of Web technologies, Java, Javascript, Contact center environment.
- Experience of current technologies including Open Source, J2EE (JSP, Servlet, JSP, etc.), web application development, web services (REST/SOAP/XML), Rich Internet Applications, messaging infrastructures and databases.
- Adaptability and willingness to learn new tools and applications.
- Should be comfortable for 40%-60% coding.
- Able to convert requirements into executable code
- 9 to 12 yrs experience
- Qualification: BE/B-Tech /MCA or any equivalent degree
Desirables
- Excellent written and verbal communication skill
- Ability to lead discussions with all levels of the organization and provide balanced information of an idea or communication of an issue regardless of written or verbal
- Demonstrated ability to work collaboratively across project teams.
- Having Analytical and problem-solving
- Ability to translate complex requirements into functional and Technical architecture
- Experience managing the technology aspect of multiple complex projects
- Ability to think ahead and anticipate problems, issues and solutions and Assist team members in complex task
- Willing to take ownership and being accountable.
- Openness, communicates honestly, openly, and consistently.
- Positive Attitude encourages a positive rather than negative viewpoint.
- Integrity maintains the highest standard of personal conduct in performing all duties.
- Should be a good listener.
- Dependable, can be relied upon to get the job done.
- Able to avoid mistakes that could/should be anticipated.
- Should be able sense and grab the opportunities to innovate and improvise.
- Very high competence in presentation skills.
- Negotiator: Excellent negotiation skills which comes handy in hard selling new ideas/ new technical implementations etc.
- Risk Management: Should be able to take calculated risks in trying out new technical implementation avenues
- Able to communicate the org level vision to the team effectively
- Backend server development & support with Node, JavaScript, JSON, REST, NoSQL, Cloud Native technologies like Docker & Registry, Kubernetes & Helm
- Skilled in data structures, algorithms, modularization, OOP, microservices, and design patterns
- Skilled in coding best practices using containers, packaging (npm, yarn), agility (with Git, Jira), unit testing (JEST), CI/CD (Jenkins), debugging, and ensuring high productivity & quality
- Exposure to security (OIDC/JWT, RBAC, monitoring, auditing)
- Good with learning, problem solving & innovation
- Good written & verbal communications skill; team player with good logical thinking, EQ, and resilience

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- Developing user-focused website applications.
- Seeing a project from conception to finished product.
- Working alongside designers and mobile developer.
- Meeting both technical and end-user needs.
Must Haves
- Proficiency in fundamental front-end languages such as HTML, CSS (Including SASS), and JavaScript (Also comfortable with the JS library: jQuery, React or Angular)
- Proficiency in server-side language PHP.
- Comfortable with Database systems (MySQL, SQL), NOSQL (i.e. Mongo dB)
- Strong understanding of how a server works
- VCS (Version control system): Git
- Ensuring the developing application(website) has met the security standards: Front end Back end
- Testing: Experience with unit testing and tools
- WordPress development
- Working with API (REST)
- Evaluating code to ensure it meets industry standards, is valid, is properly structured, and is compatible with browsers, devices (Mobile).
- Experience in Cloud Computing (i.e. AWS, Google Cloud Platform) is a plus.
- Attention to detail
- Creative vision
- Good organizational skills
- Good problem-solving skills
- Patience, a big one
- Identifying problems uncovered by customer feedback and testing, and correcting
- Able to develop ideas and processes and clearly express them
Good to Have
- Comfortable with MVC frameworks (Zend, Laravel)







