
A Telesales Representative job description typically involves making outbound calls to potential and existing customers to promote products or services, building relationships, and ultimately closing sales. They are responsible for meeting sales targets, handling customer inquiries, and providing excellent customer service over the phone.
Here's a more detailed breakdown of the responsibilities and skills involved:
Responsibilities:
- Outbound Calling: Contacting potential and existing customers to present products or services, often using sales scripts.
- Sales Target Achievement: Meeting or exceeding individual and team sales quotas.
- Customer Relationship Management: Building rapport with customers, understanding their needs, and providing solutions to encourage repeat business.
- Product Knowledge: Developing a comprehensive understanding of the company's products and services to effectively address customer inquiries.
- Lead Generation: Identifying and qualifying potential leads for the sales team.
- Order Processing: Accurately processing customer orders and ensuring timely delivery.
- Customer Service: Addressing customer inquiries, resolving complaints, and providing support.
- Record Keeping: Maintaining accurate records of calls, sales, and customer information.
- Collaboration: Working with other members of the sales team to achieve overall sales goals and strategies.
- Market Research: Staying informed about industry trends, competitors, and customer feedback.
Required Skills:
- Communication Skills: Excellent verbal communication, active listening, and persuasive skills.
- Interpersonal Skills: Ability to build rapport, empathize with customers, and create positive relationships.
- Sales Skills: Ability to identify customer needs, present solutions, and close sales.
- Negotiation Skills: Ability to handle objections and resolve customer issues.
- Time Management: Ability to manage a high volume of calls and prioritize tasks effectively.
- Resilience: Ability to handle rejection and maintain a positive attitude.
- Product Knowledge: Understanding of the products or services being offered.
- CRM Proficiency: Familiarity with customer relationship management (CRM) software.
- Technical Skills: Proficiency in using phone systems and other relevant

About Umanist Business Consulting
About
Umanist is a globally integrated talent solutions firm committed to reshaping the future of work through a human-centric, technology-enabled approach. With registered operations in the United States and a Centre of Excellence in India, we specialize in high-impact Staff Augmentation, Recruitment Process Outsourcing (RPO), Payroll & HR Services, and Workforce Strategy Consulting across over 25+ industries and verticals.
Rooted in our proprietary Humanistic Ideology, we believe the future of work lies in aligning human potential with purpose, backed by intelligent systems, ethical hiring practices, and sustainable delivery models. Our operations are driven by a global team of Subject Matter Experts, Technical Recruiters, and Workforce Architects, serving clients across the Americas, Europe, LATAM, APAC, and India.
At Umanist, we don’t just fill roles — we create value-driven workforce ecosystems that help organizations grow, innovate, and lead in a rapidly changing world of work.
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Description:
Responsibilities
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Operational Management
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The role of the Key Account Manager - Sales is to bring new clients to Excellent Publicity through online & offline reach out and the below-mentioned work is carried out:
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Description
We are looking for a Full Stack Developer to produce scalable software solutions. You’ll be part of a cross-functional team that’s responsible for the full software development life cycle, from conception to deployment. As a Full Stack Developer, you should be comfortable with both front-end and back-end coding languages, development frameworks and third-party libraries. You should also be a team player with a knack for visual design and utility. If you’re also familiar with Agile methodologies, we’d like to meet you.
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Backend Developer - Node.JS - AirFi
AirFi is a market leader in providing portable Onboard Passenger Entertainment and Mobile Crew Sales Solutions to various passenger travel segments. Founded in 2011 in The Hague, Netherlands - AirFi is the world's fastest-growing company in mobile InFlight Entertainment space and in providing ancillary sales solutions to enterprise customers.
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Follow and engage with Us!
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We are looking for an experienced and creative UI/UX Designer to join our team! As an UI-UX Designer , you will be responsible for delivering the best online user experience, which makes your role extremely important for our success and ensuring customer satisfaction and loyalty. You will be designing ideas using various methods and latest technology.
You will be designing graphic user interface elements, like menus, tabs, forms, and widgets.
SKILLS:
Must have:
“Proven work experience as a UX/VD Designer or similar role”
1) Portfolio of design projects
2) Up-to-date knowledge of design software like Adobe Illustrator, Photoshop, XD, Adobe Premier, Sketch, Invision
and After Effects.
3) Team spirit and strong communication skills to collaborate with various stakeholders.
4) Good time-management skills
5) Hands-on experience in leading a design team.
6) Communicates company goals, safety practices, and deadlines to team.
ROLES AND RESPONSIBILITES:
1) Gather and evaluate user requirements in collaboration with product managers and engineers
2) Illustrate design ideas using storyboards, process flows and sitemaps
3) Design graphic user interface elements, like menus, tabs and widgets
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6) Prepare and present rough drafts to internal teams and key stakeholders
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8) Should be quick and be able to handle pressure situations.
9) Good Knowledge over HTML,CSS.
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Intro
Develop the brand guidelines and graphics for product and marketing assets. The individual will also own the design of visual assets for marketing of the product across touchpoints.
What will you do
Develop and strengthen brand assets including style and brand guidelines
Deliver high-quality, on-brand graphics to support a superior customer experience.
Maintain a set of design best practices and guidelines to reduce and minimize production efforts
Produce creative assets including graphics, templates, and layouts and visual standards for marketing activities across multiple channels. These include web, social media, events, email campaigns, and other activations.
Support your design work using insights from quantitative data and site metrics, segmentation and customer feedback
Quality control to ensure accuracy and a high creative bar.
Present work to team and key stakeholders for review, feedback, and approval.
Digital platform design experience and understanding for cross platform design guidelines.
What will you need
Bachelor's degree in design/relevant disciplines or equivalent work experience.
Proficiency with full Adobe creative suite
Extensive knowledge of Graphic Design, Print Design/Layout, Web Design and Development, with experience in design/development for both mobile and desktop applications.
Ability to drive the design process by independently defining requirements, scoping projects and prioritizing tasks.
Demonstrated strong visual design expertise with ability to produce fresh, simple, elegant and exceedingly usable layouts and interactions and iconography.
What would be a bonus
Prior experience working in a fast-growth Startup
Prior experience working in eCommerce related startup

