
A Telesales Representative job description typically involves making outbound calls to potential and existing customers to promote products or services, building relationships, and ultimately closing sales. They are responsible for meeting sales targets, handling customer inquiries, and providing excellent customer service over the phone.
Here's a more detailed breakdown of the responsibilities and skills involved:
Responsibilities:
- Outbound Calling: Contacting potential and existing customers to present products or services, often using sales scripts.
- Sales Target Achievement: Meeting or exceeding individual and team sales quotas.
- Customer Relationship Management: Building rapport with customers, understanding their needs, and providing solutions to encourage repeat business.
- Product Knowledge: Developing a comprehensive understanding of the company's products and services to effectively address customer inquiries.
- Lead Generation: Identifying and qualifying potential leads for the sales team.
- Order Processing: Accurately processing customer orders and ensuring timely delivery.
- Customer Service: Addressing customer inquiries, resolving complaints, and providing support.
- Record Keeping: Maintaining accurate records of calls, sales, and customer information.
- Collaboration: Working with other members of the sales team to achieve overall sales goals and strategies.
- Market Research: Staying informed about industry trends, competitors, and customer feedback.
Required Skills:
- Communication Skills: Excellent verbal communication, active listening, and persuasive skills.
- Interpersonal Skills: Ability to build rapport, empathize with customers, and create positive relationships.
- Sales Skills: Ability to identify customer needs, present solutions, and close sales.
- Negotiation Skills: Ability to handle objections and resolve customer issues.
- Time Management: Ability to manage a high volume of calls and prioritize tasks effectively.
- Resilience: Ability to handle rejection and maintain a positive attitude.
- Product Knowledge: Understanding of the products or services being offered.
- CRM Proficiency: Familiarity with customer relationship management (CRM) software.
- Technical Skills: Proficiency in using phone systems and other relevant

About Umanist Business Consulting
About
Umanist is a globally integrated talent solutions firm committed to reshaping the future of work through a human-centric, technology-enabled approach. With registered operations in the United States and a Centre of Excellence in India, we specialize in high-impact Staff Augmentation, Recruitment Process Outsourcing (RPO), Payroll & HR Services, and Workforce Strategy Consulting across over 25+ industries and verticals.
Rooted in our proprietary Humanistic Ideology, we believe the future of work lies in aligning human potential with purpose, backed by intelligent systems, ethical hiring practices, and sustainable delivery models. Our operations are driven by a global team of Subject Matter Experts, Technical Recruiters, and Workforce Architects, serving clients across the Americas, Europe, LATAM, APAC, and India.
At Umanist, we don’t just fill roles — we create value-driven workforce ecosystems that help organizations grow, innovate, and lead in a rapidly changing world of work.
Similar jobs
Designation: Senior Manager
Location: Pune
Team: Business Development
Reports to: Business Head
About Source:
Source is India’s Leading Industrial Materials Platform, with presence across multiple Industries viz. Plastics, Paints, Paper, Building Materials, etc. and redefining how their Raw Materials move across the economy. We operate across Virgin Commodities, Recyclables, and Market Intelligence via Group companies. We sit at the intersection of Tech, Data, and Network. Having established ourselves as the largest materials distribution company in the Plastics sector, we are fast growing to take a leading position in other Industries. Source is geared up to grow 3x from its already leading position (read 3000cr+ in Annual Revenues), and is looking to onboard high-growth mindset individuals to join its journey.
The Hook
We have built the supply backbone and digital infrastructure. Now we need a Senior Manager – Business Development to accelerate enterprise adoption and revenue growth in Pune and surrounding markets. Your mission is to make us the preferred procurement partner for enterprise and SME manufacturers.
Your Three Main Objectives Revenue Leadership:
- Drive aggressive B2B sales growth and consistently exceed targets.
- Market Expansion: Acquire high value enterprise accounts and expand regional penetration.
- Relationship Depth: Build strategic, long term partnerships that increase retention and lifetime value.
The Toolkit (What you’ll own)
Enterprise Acquisition: New Business Development Identify, approach, and close new B2B accounts to drive revenue growth.
Relationship Management: Retention &Account Expansion Build strong client relationships and increase wallet share through continuous engagement.
Sales Execution: End-to-End Deal Ownership Manage the full sales cycle from prospecting to closure while maintaining CRM discipline and performance tracking.
Who You Are
The Enterprise Hunter: Proven track record in B2B or enterprise sales with consistent target achievement.
The Relationship Builder: Strong networking skills with the ability to engage decision-makers across levels.
The Negotiator: Excellent communication and closing skills with strong commercial understanding.
The Executor: Target-driven, analytical, and disciplined in managing pipeline and performance metrics.
Why Source? (The Value Prop)
Ownership: You own your region and revenue charter.
Growth Platform: Be part of a fast-scaling B2B technology platform transforming industrial procurement.
High Impact: Direct contribution to expansion and revenue strategy.
Upside: Competitive compensation with performance-linked incentives.
About the Role
We are looking for Software Engineers with 5+ years of experience who are interested in working on modern backend systems and exploring AI-driven applications.
This role is ideal for engineers who want to expand their skill set into emerging technologies like AI/ML while continuing to build strong software engineering fundamentals.
Key Responsibilities
Work on backend systems and scalable architectures
Understand and implement modern development practices
Explore integration of AI/ML concepts into real-world applications
Collaborate on problem-solving and system design discussions
Eligibility Criteria
5+ years of professional software development experience
Strong understanding of at least one programming language (Java, Python, JS, etc.)
Basic knowledge of data structures and system design
Currently working or recently employed in a technical role
Preferred (Not Mandatory)
Interest in AI/ML or data-driven systems
Exposure to backend frameworks or cloud technologies
Willingness to continuously upskill
What You’ll Gain
Exposure to AI-focused engineering practices
Guidance on working with modern technologies
Opportunity to be part of a structured, growth-oriented environment
Access to learning resources and mentorship
Selection Process
Application screening
Shortlisting based on experience and background
Selected candidates will be invited for a career discussion session
Further steps will be shared post discussion
Important Note
This opportunity is best suited for candidates who are:
Serious about long-term career growth
Willing to invest time in learning new technologies
Looking to transition into more advanced engineering roles
As a Program Manager, you will drive strategic, cross-functional initiatives that improve how we plan, operate, and scale. You’ll lead high-impact programs that bring structure, clarity, and momentum to complex business problems, with a strong focus on data-driven, scalable execution.
You will collaborate closely with teams across Growth, Marketing, Operations, and Tech to align priorities, streamline processes, and ensure our systems evolve with the pace of the business.
Key Responsibilities
- Own and drive high-impact strategic programs from ideation to execution, ensuring each initiative contributes to business growth.
- Break down complex, ambiguous problems into structured, actionable plans and lead execution across teams.
- Collaborate with Product, Marketing, Sales, and Operations to align goals, remove bottlenecks, and deliver scalable outcomes.
- Lead cross-functional project planning, development, and execution, translating strategy into measurable results.
- Partner with Analytics and Business Intelligence teams to ensure data-backed decision-making.
- Identify new business improvement opportunities and co-create strategies with leadership.
- Track key performance metrics, identify trends, and drive course-correction using real data.
- Bring clarity to chaos by defining processes, streamlining operations, and ensuring team alignment.
- Create structured documentation, frameworks, and playbooks to make initiatives repeatable and scalable.
What We Are Looking For
- Graduation from a Tier 1 college (IITs, IIMs, NITs, ISB, or equivalent).
- 3–5 years of experience in Program Management, Strategic Planning, Business Operations, or Demand Planning, preferably in high-growth environments.
- Strong business acumen and understanding of how demand planning impacts growth, revenue, and customer experience.
- A structured problem-solver who can simplify complex challenges into scalable solutions.
- Exceptional stakeholder management and cross-functional collaboration skills.
- Solid understanding of forecasting processes, planning tools, and operational levers.
- Ability to thrive in fast-paced, ambiguous startup environments.
What We Offer
- Opportunity to shape how we scale and operate at the next level.
- A chance to be at the forefront of driving change in a fast-growing startup.
- A collaborative, dynamic work environment.
- Competitive compensation and benefits.
Mandatory Criteria :
Experience in Program Management / Strategic Planning / Demand Planning.
● Must be from Tier-1 academic background (IIT, , NIT, NSU preferred).
● Need candidate from Ecommerce and Startup only.
● Strong demand-planning and business acumen with the ability to identify growth and whitespace opportunities.
● Candidate should have proven ability to build programs from 0–1 (Scratch - End) and drive initiative execution.
● Excellent stakeholder management & presentation skills, with strong proficiency in MS Excel.
● Experience in forecasting & planning tools, and the ability to thrive in fast-paced, ambiguous environments.
● Candidate must have Leadership ability to execute cross-functional projects, turning strategy into clear, measurable results.
● Candidate having Founder's Office Experience will be an added advantage.
● Candidate having OTA Channel's (Online Travel Agency) working experience will be considered a strong plus.
Role: Solution Consultant
Exp: 3-6 Years
CTC: up to 20 LPA
Candidate should be okay with Night shift from 7 PM to 4 AM (IST)
Requirements:
- Bachelor’s degree in Computer Science, Engineering, Business, or a related field.
- 3–5 years of experience in a Solutions Consultant, Pre-Sales Engineer, Technical Consultant, or similar customer-facing technical role within a SaaS or B2B tech environment.
- Strong grasp of software development lifecycles, with hands-on experience working in agile, fast-paced product environments.
- Solid technical foundation with the ability to explain complex concepts clearly; capable of conducting technical deep-dives and training sessions for both internal and external stakeholders.
- Proficient in integration concepts — familiarity with CRM platforms (e.g., Salesforce, HubSpot), Marketing Automation tools (e.g., Marketo, Pardot), and the ability to support both standard and custom integration scenarios.
- Experienced in managing and resolving prospect or customer issues; able to navigate challenging conversations, de-escalate concerns, and align solutions with business needs.
- Exceptional communication and presentation skills, with the ability to articulate value and technical information effectively to both technical and non-technical audiences across enterprise accounts.
- Adept at problem-solving and critical thinking, with a proactive approach to identifying challenges and proposing tailored solutions.
- Comfortable collaborating cross-functionally and juggling multiple priorities in a dynamic, high-growth environment.
- Basic design sensibility — experience working with or understanding design tools such as Figma is a plus.
- Bonus: Experience with virtual event platforms, webinar software, or martech ecosystems.
Technical Competency:
-
Proven Experience using PHP framework Laravel
-
Experience in Web Application Development using PHP/MySQL
-
Good knowledge of HTML5, CSS3, jQuery,JSON, JavaScript and Bootstrap framework.
-
Must have strong object-oriented PHP programming skills
-
Writing server-side web application logic, back-end components, connect the application with other web services & support the front-end developers.
-
Understanding accessibility and security compliance.
-
Experience in developing high-end web applications in Javascript Frameworks (AngularJS/ReactJS/VueJS) along with API building will be considered as an advantage but not necessary.
-
Ability to perform UI/backend tests to optimize performance
-
Must be proficient in the use of GIT
-
A talent for effective problem solving and troubleshooting
What You Need To Apply:
- Previous work experience as a Laravel developer for 1 year at least.
- Good experience with Javascript
- Self-motivated with the ability to work independently or jointly in a self-directed way.
- Demonstrated successful development of web or mobile-based applications
- Proven analytical and problem-solving capabilities
- Keen attention to detail
- Strong work ethic and desire to build industry-leading products
- Proactive instead of reactive
- Looking for ways to improve self and projects
Extramarks is leading the Education Technology sector in India by providing 360⁰ education support to learners through new age digital education solutions. These solutions are used by schools in class room for imparting education and by students at home to make learning easy and effective. Keeping pace with globalization and technology in education, Extramarks empowers young learners to step in with the latest technology and have anytime-anywhere access to quality learning. In a very short period, Extramarks has become extremely popular among schools and students. More than 8000 schools use digital learning and technology solutions of Extramarks across India, Singapore, Kuwait, UAE and South Africa.
Extramarks Learning App allows students to learn at home at their own pace and space and provides complete educational support eliminating the need of a tutor. The three pronged pedagogical approach of Learn, Practice and Test ensures better learning outcomes for students. All concepts are first explained in an easy to learn manner with the help of rich media then the students are allowed to practice the concept. Virtual Practicing modules and Q&A allow the retention of knowledge that is tested on a robust teaching platform to identify the learning gaps.
Extramarks is currently in the process of scaling up rapidly and is looking to hire for the position of Sr. Executive- Accounts , to be an experienced professional with unique skill who stretches from strategy to execution. Extramarks is driving student learning through data driven techniques by providing personalized learning recommendations to the students.
Job Role: Sr.Executive – Accounts
Job Overview
Technically sound across various areas of finance including :
Stock Audit and its valuation,
Knowledge of Cost Centers,
Working Knowledge of TDS Compliances, GST Return
Finalization of Balance sheet & Statement of Profit and Loss A/c,
General Accounting, Tally, Billing, vouching & verification,
Bank reconciliation, Payable/Receivable Reconciliation,
Handling of Account Receivables & Payable management (Ageing Report, Reconciliation, and Forecasting),
Preparation of documents for financial related services
Preparation of Cash Budget, MIS Report.
Will be a responsible member of the Finance team. Following criteria are essential:
- Ability to work with teams and across departments with a positive attitude
- Willingness to work hard and for long hours when required
- Ability and willingness to make changes and innovate
- Ability to analyse and prepare various MIS and monthly/daily reports
- Positive attitude and excellent communication skills
Qualification
Should have 85% plus marks in 10th and 12th exams.
B.Com.
Laravel developer is responsible for designing, developing, and maintaining web applications using the Laravel framework. They must have a strong understanding of PHP, MySQL, HTML, CSS, and JavaScript. Additionally, they should have experience working with other PHP frameworks and have a good understanding of software design principles.
The responsibilities of a Laravel developer may include:
- Developing, testing, and maintaining web applications using Laravel.
- Working closely with other developers and stakeholders to ensure the application meets requirements.
- Troubleshooting and resolving issues with the application.
- Writing clean, efficient, and well-documented code.
- Developing and maintaining APIs to integrate with other systems.
- Ensuring the application is secure and scalable.
- Participating in code reviews and collaborating with the team to improve code quality.
- Staying up-to-date with new technologies and best practices in web development.
- 2+ years of experience in using Java/J2EE tech stacks
- Good understanding of data structures and algorithms.
- Excellent analytical and problem solving skills.
- Ability to work in a fast paced internet start-up environment.
- Experience in technical mentorship/coaching is highly desirable.
- Understanding of AI/ML algorithms is a plus.
Your responsibilities as a backend engineer will include:
- Back-end software development
- Software engineering and designing data models and write effective APIs
- Working together with engineers and product teams
- Understanding business use cases and requirements for different internal teams
- Maintenance of existing projects and New feature development
- Consume and integrate classifier/ ML snippets from Data science team
What we are looking for:
- 4+ years of industry experience with the Python and Django framework.
- Degree in Computer Science or related field
- Good analytical skills with strong fundamentals of data structures and algorithms
- Experience building backend services with hands-on experience through all stages of Agile software development life cycle.
- Ability to write optimized codes,debug programs, and integrate applications with third party tools by developing various APIs
- Experience with Databases (Relational and Non-Relational). Ex: Cassandra, MongoDB, Postgresql
- Experience with writing REST-APIs.
- Prototyping initial collection and leveraging existing tools and/or creating new tools
- Experience working different types of datasets (e.g. unstructured, semi-structured, with missing information)
- Ability to think critically and creatively in a dynamic environment, while picking up new tools and domain knowledge along the way
- A positive attitude, and a growth mindset
Bonus:
- Experience with relevant Python libraries such as Sklearn, NLTK, tensorflow, HuggingFace Transformers
- Hands on experience in Machine learning implementations
- Experience with Cloud infrastructure (e.g. AWS) and relevant microservices
- Good with Humor and Team player










