telesales at Umanist Business Consulting · Lucknow · 1 - 5 years · ₹6L - ₹7L / yr · Bootstrapped · Posted 24 Jul 2025

A Telesales Representative job description typically involves making outbound calls to potential and existing customers to promote products or services, building relationships, and ultimately closing sales. They are responsible for meeting sales targets, handling customer inquiries, and providing excellent customer service over the phone.
Here's a more detailed breakdown of the responsibilities and skills involved:
Responsibilities:
- Outbound Calling: Contacting potential and existing customers to present products or services, often using sales scripts.
- Sales Target Achievement: Meeting or exceeding individual and team sales quotas.
- Customer Relationship Management: Building rapport with customers, understanding their needs, and providing solutions to encourage repeat business.
- Product Knowledge: Developing a comprehensive understanding of the company's products and services to effectively address customer inquiries.
- Lead Generation: Identifying and qualifying potential leads for the sales team.
- Order Processing: Accurately processing customer orders and ensuring timely delivery.
- Customer Service: Addressing customer inquiries, resolving complaints, and providing support.
- Record Keeping: Maintaining accurate records of calls, sales, and customer information.
- Collaboration: Working with other members of the sales team to achieve overall sales goals and strategies.
- Market Research: Staying informed about industry trends, competitors, and customer feedback.
Required Skills:
- Communication Skills: Excellent verbal communication, active listening, and persuasive skills.
- Interpersonal Skills: Ability to build rapport, empathize with customers, and create positive relationships.
- Sales Skills: Ability to identify customer needs, present solutions, and close sales.
- Negotiation Skills: Ability to handle objections and resolve customer issues.
- Time Management: Ability to manage a high volume of calls and prioritize tasks effectively.
- Resilience: Ability to handle rejection and maintain a positive attitude.
- Product Knowledge: Understanding of the products or services being offered.
- CRM Proficiency: Familiarity with customer relationship management (CRM) software.
- Technical Skills: Proficiency in using phone systems and other relevant

About Umanist Business Consulting
About
Umanist is a globally integrated talent solutions firm committed to reshaping the future of work through a human-centric, technology-enabled approach. With registered operations in the United States and a Centre of Excellence in India, we specialize in high-impact Staff Augmentation, Recruitment Process Outsourcing (RPO), Payroll & HR Services, and Workforce Strategy Consulting across over 25+ industries and verticals.
Rooted in our proprietary Humanistic Ideology, we believe the future of work lies in aligning human potential with purpose, backed by intelligent systems, ethical hiring practices, and sustainable delivery models. Our operations are driven by a global team of Subject Matter Experts, Technical Recruiters, and Workforce Architects, serving clients across the Americas, Europe, LATAM, APAC, and India.
At Umanist, we don’t just fill roles — we create value-driven workforce ecosystems that help organizations grow, innovate, and lead in a rapidly changing world of work.
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Job description
We are looking for enthusiastic Telesales executives to join our team and drive sales through effective telephone-based outreach.
Key Responsibilities
Outbound Calls: Make outbound calls to prospective customers to promote and sell our products/services.
Sales Conversion: Effectively convert leads into sales by understanding customer requirements and offering tailored solutions.
Follow-Up: Conduct follow-up calls to nurture leads and close sales opportunities.
Record Keeping: Maintain accurate records of calls, sales, and customer interactions in the CRM system.
Target Achievement: Meet and exceed daily, weekly, and monthly sales targets and KPIs.
Team Collaboration: Work closely with other team members to share best practices and improve sales strategies. Strong communication and negotiation skills
Schedule appointments for the field sales team (if applicable).
Meet daily/weekly/monthly call and sales targets.
Build and maintain good customer relationships.
Provide feedback to the team to improve the calling process.
Required Skills & Qualifications:
Minimum 12th pass; graduation is a plus.
Good communication skills (Hindi/English or regional languages).
Basic computer knowledge and familiarity with CRM tools.
Ability to handle rejection and work under pressure.
Strong persuasion and negotiation skills.
Positive attitude and willingness to learn.
Preferred Experience:
0–2 years of experience in telesales, customer service, or BPO.
(Freshers with good communication skills are welcome.)
Work Location: In person
Job Title: Telecaller (1+ Years' Experience)
Job Summary: We are looking for a proactive and result-oriented Telecaller with at least 1 year of experience to handle outbound and inbound calls, generate leads, and maintain strong customer relationships.
Key Responsibilities:
- Make outbound calls to potential and existing customers to inform them about products/services.
- Handle inbound inquiries and provide accurate information.
- Generate and qualify leads and schedule follow-ups.
- Maintain a database of customer interactions and update CRM systems regularly.
- Achieve daily/weekly/monthly calling and conversion targets.
- Address customer queries and resolve concerns professionally.
- Coordinate with internal teams for smooth customer handling.
Requirements:
- Minimum 1+ years of experience as a Telecaller or in a similar role.
- Excellent communication in English.
- Ability to handle rejection and remain motivated.
- Basic knowledge of MS Excel/CRM tools.
- Strong convincing and negotiation skills.
About POSSPOLE Catalyst
POSSPOLE Catalyst is a talent and education initiative focused on helping students and young professionals build industry-relevant skills and career opportunities through structured learning, mentorship, and industry exposure.
Role Overview
We are looking for a Telesales Executive who will be responsible for connecting with prospective students, parents, and other leads, understanding their requirements, explaining relevant Catalyst programs, conducting regular follow-ups, and converting qualified prospects into enrollments.
The ideal candidate should be confident on calls, persuasive, target-oriented, and comfortable handling high-volume conversations and follow-ups.
Key Responsibilities
- Make outbound calls to prospective students, parents, and leads generated through various channels.
- Understand the prospect's educational background, career goals, and requirements.
- Explain POSSPOLE Catalyst programs, benefits, structure, and career opportunities clearly.
- Handle questions and objections and provide appropriate information to prospects.
- Conduct consistent follow-ups through calls, WhatsApp, and other official communication channels.
- Maintain accurate records of leads, conversations, follow-ups, and conversions in the CRM/tracker.
- Qualify leads based on their interest, eligibility, and requirements.
- Work towards achieving daily, weekly, and monthly sales/conversion targets.
- Coordinate with the Business Development and Operations teams for successful enrollment and onboarding.
- Maintain professional relationships with prospects throughout the sales cycle.
- Provide regular updates to the reporting manager on lead status, conversions, and challenges.
- Continuously improve calling, counselling, objection-handling, and conversion techniques.
Requirements
- 0–2 years of experience in telesales, inside sales, telecalling, counselling, or business development.
- Freshers with strong communication and sales aptitude are welcome.
- Excellent verbal communication and interpersonal skills.
- Good persuasion, negotiation, and objection-handling abilities.
- Comfortable making a high volume of outbound calls.
- Target-oriented and motivated by achieving results.
- Basic proficiency in MS Excel/Google Sheets and CRM tools.
- Ability to work independently as well as collaboratively with a team.
- Candidates who can join immediately or at short notice will be preferred.
Key Performance Indicators (KPIs)
- Number of calls and meaningful conversations
- Lead qualification rate
- Follow-up completion
- Conversion/enrollment rate
- Monthly revenue generated
- Target achievement
- CRM/data accuracy
- Lead response and follow-up time
What We Offer
- Opportunity to work in a fast-growing innovation and education ecosystem.
- Exposure to sales, business development, education, and talent development.
- Performance-driven growth opportunities.
- Hands-on experience working with students, parents, institutions, and industry stakeholders.
Reporting To: Business Development / Sales Manager
Interested candidates can apply with their updated resume.
Engage with prospective customers through calls, virtual meetings, and other communication channels. Understand customer requirements and recommend suitable solutions. Build strong relationships with potential customers and address their queries effectively. Follow up with leads and convert them into successful sales. Meet and exceed individual sales targets and performance metrics. Maintain accurate records of customer interactions and sales activities in CRM systems. Collaborate with internal teams to ensure a seamless customer experience. Stay updated on product offerings, industry trends, and competitor activities
Role Summary:
We are seeking a proactive and persuasive Telecaller to join our fast paced real estate team. The candidate will be responsible for contacting potential buyers, understanding their property requirements, providing relevant information, and scheduling site visits. The goal is to convert
leads into prospects and contribute to the company’s sales pipeline.
Key Responsibilities:
• Make outbound calls to potential clients based on leads provided.
• Understand customer requirements and provide relevant property information.
• Systematic follow-up with interested leads and timely updates on new offers.
• Schedule and coordinate site visits with sales teams and clients.
• Maintain accurate records of all conversations and lead progress using CRM tools.
• Achieve daily/weekly/monthly targets for calls and conversions.
• Handle customer inquiries professionally and escalate issues when needed.
Whatsapp blast and email marketing to be carried out.
⸻
Job Specification (JS):
Education qualifications:
• Minimum preferred: Bachelor’s degree in any field.
Experience:
• 1+ years of experience in telecalling, telesales, or customer support.
• Experience in real estate or similar industry is an added advantage.
Skills & Competencies:
• Excellent verbal communication skills in English and local & regional specific languages (Hindi, Kannada & Tamil).
• Good convincing and negotiation skills.
• Confident, energetic, and customer-focused.
• Ability to handle rejection and remain calm under pressure.
• Basic computer knowledge and experience with MS Office.
Other Requirements:
• Willing to work in a target-driven environment.
• Must be comfortable with working on weekends and fixed weekday offs (as per company’s norms).
Sales Representative
We seek a skilled and driven Sales Representative who excels in a fast-paced sales environment. This
individual will contribute to the attainment of lead acquisition and conversion goals by engaging in
calls, collaborating with channel partners, visiting prospective clients in-person and generating
interest while qualifying prospects.
Responsibilities:
1. Establishing connections with company CXOs through LinkedIn, understanding their needs, and
initiating initial discussions with the relevant channel head.
2. Conducting daily calls to follow up on generated leads, both inbound and outbound, to
assess their qualification.
3. Handling both inbound and outbound calls to evaluate lead qualifications.
4. Comprehending client requirements and effectively presenting product
offerings.
5. Qualifying leads and forwarding them to the respective stakeholders.
Requirements:
1. Demonstrated expertise in handling incoming and outgoing calls.
2. 0 to 1 years of sales experience, preferably in the Fintech sector.
3. Proven track record in successful lead generation.
B2B sales experience is essential.
4. Fundamental knowledge of business banking and lending products.
5. Proficient in managing a high volume of calls daily with a strong phone
presence.
6. Familiarity with CRM systems, such as Freshworks or equivalent.
7. Exceptional verbal and written communication skills.
Effective listening and presentation capabilities.
8. Ability to multitask, prioritize, and efficiently manage time.
9. Previous experience in a financial organization is
advantageous.
Sales Telecaller
📍 Location: Changodar, Ahmedabad
💼 Experience: 1–2 Years
💰 Salary: ₹15,000 – ₹30,000/month + Performance Incentives
🕐 Employment Type: Full-time
🏢 Work Mode: Work From Office
About the Role
We are looking for a confident and energetic Sales Telecaller to connect with potential customers, generate qualified leads, and manage regular follow-ups.
The ideal candidate should be fluent in Gujarati, Hindi, and English, have strong communication and persuasion skills, and be comfortable handling Indian customers over phone calls.
Key Responsibilities
- Make outbound calls to potential customers.
- Generate, qualify, and follow up on sales leads.
- Explain company products and services to customers.
- Schedule meetings and demos for the sales team.
- Maintain regular communication with prospects.
- Handle customer queries professionally.
- Maintain call records and update CRM/Excel/Google Sheets.
- Build and maintain strong customer relationships.
- Achieve daily and monthly calling, lead generation, and sales targets.
Required Skills
- Excellent communication skills in Gujarati, Hindi, and English.
- 1–2 years of experience in Telecalling, Inside Sales, or Sales.
- Strong persuasion and negotiation skills.
- Good follow-up and customer relationship management skills.
- Basic knowledge of MS Excel, Google Sheets, or CRM software.
- Positive, confident, and target-oriented attitude.
Preferred Experience
- Lead Generation
- Cold Calling
- B2B/B2C Sales
- Customer Handling
- Sales Follow-up
- CRM Management
- Appointment/Demo Scheduling
Who Can Apply?
- Graduates from any discipline.
- Candidates with 1–2 years of Telecalling/Sales experience.
- Candidates fluent in Gujarati, Hindi, and English.
- Candidates willing to work from the Changodar, Ahmedabad office.
Performance Metrics
- Daily calls completed
- Qualified leads generated
- Follow-up conversion rate
- Meetings/demos scheduled
- Customer response rate
- Monthly sales targets achieved
What We Offer
- 💰 Competitive salary: ₹15,000–₹30,000/month
- 🎯 Performance-based incentives
- 📈 Career growth opportunities
- 🤝 Supportive work environment
📍 Work Location: Changodar, Ahmedabad
🏢 Work Mode: In-person / Work From Office
hiring Job Description – Sales Executive
Position: Sales Executive
Company: Snaptics
Location: Begumpet, Hyderabad
Job Summary
We are looking for a dynamic and enthusiastic Sales Executive to join our team. The ideal candidate will be responsible for generating leads, meeting potential clients, explaining our products and services, and achieving sales targets. Freshers with excellent communication skills and a passion for sales are encouraged to apply.
Key Responsibilities
- Identify and generate new business opportunities.
- Contact potential customers through calls, emails, and meetings.
- Present and explain the company's products and services.
- Build and maintain strong customer relationships.
- Follow up with leads and convert them into customers.
- Achieve monthly sales targets.
- Maintain accurate records of customer interactions and sales activities.
- Coordinate with internal teams to ensure customer satisfaction.
- Prepare daily and weekly sales reports.
Required Skills
- Excellent communication and interpersonal skills.
- Strong negotiation and persuasion abilities.
- Self-motivated with a positive attitude.
- Basic computer knowledge (MS Office).
- Ability to work independently and as part of a team.
- Good problem-solving and customer relationship management skills.
Qualifications
- Any Graduate or MBA (Preferred).
- Freshers and experienced candidates are welcome to apply.
- Previous sales experience is an added advantage.
What We Offer
- Competitive salary.
- Performance-based incentives.
- Training and career growth opportunities.
- Friendly and supportive work environment.
Interested candidates can send their resume via WhatsApp or email.
Telecaller – Real Estate
Location: Indore, Madhya Pradesh
Salary: ₹15,000 – ₹20,000 per month
Experience: 1–2 years
Industry: Real Estate
Department: Sales
Job Responsibilities
- Make outbound calls to potential customers and generate leads.
- Explain real estate projects, properties, pricing, and offers to prospective clients.
- Follow up with leads through calls and WhatsApp.
- Understand customer requirements and suggest suitable properties.
- Schedule site visits and coordinate with the sales team.
- Maintain records of calls, leads, follow-ups, and conversions.
- Achieve assigned calling and lead-generation targets.
Requirements
- 1–2 years of experience as a Telecaller/Telesales Executive, preferably in Real Estate.
- Good communication and convincing skills.
- Hindi and basic English communication skills.
- Strong follow-up and customer-handling abilities.
- Comfortable working with sales targets.
- Basic knowledge of MS Office/CRM is preferred.






