Graphic Designer

• 3-7+ years of engineering experience building full-stack applications (ideally in Go and React)
• Strong experience with event-driven architectures, message queues, and distributed systems
• Proven track record managing production databases including schema design and performance optimization
• Deep understanding of security best practices and production deployment strategies
• Experience with cloud platforms like AWS and containerization technologies
• Familiar with self-hosting (we work w on-premises deployment a lot)
• Flexibility to work across multiple languages (Go, Python, React, and potentially Rust)
• [BONUS] You have worked with Electron and are familiar with deploying desktop apps on Windows

Qualifications:

• Proven experience in sales, preferably in a branding, marketing, or creative agency environment. Ideally 2-4 years
• Strong understanding of branding principles, design, and marketing strategies.
• Excellent communication and presentation skills.
• Results-driven with a track record of meeting or exceeding sales targets.
• Ability to build and maintain strong client relationships.
• Bachelor's degree in Business, Marketing, or a related field is preferred.

We are seeking a skilled and experienced Performance Test Engineer to join our QA team. The ideal candidate will have 3–6 years of hands-on experience in performance testing of web and backend applications. This role requires expertise in tools like JMeter, LoadRunner, or Gatling, along with experience in analyzing performance metrics and identifying system bottlenecks. The candidate should have strong analytical thinking, a proactive approach to problem-solving, and the ability to collaborate effectively in a fast-paced development environment.

Key Responsibilities:

• Design, develop, and execute performance test plans and scripts for web and backend systems.
• Use tools like Apache JMeter, LoadRunner, or Gatling to simulate real-world load and stress conditions.
• Monitor and analyze server performance metrics (CPU, memory, database usage, response times) during test executions.
• Identify performance bottlenecks and work closely with developers and infrastructure teams to resolve them.
• Create comprehensive test reports and present results to stakeholders with clear insights and recommendations.
• Review business requirements, technical documentation, and user stories to derive performance testing needs.
• Automate performance test scenarios for continuous performance validation in CI/CD pipelines.
• Contribute to the improvement of testing strategies and performance testing best practices.

Must-Have Skills:

• 3–6 years of experience in performance testing and engineering.
• Hands-on experience with JMeter and/or LoadRunner for designing and running performance tests.
• Strong knowledge of HTTP protocols, thread modeling, and system tuning.
• Experience in analyzing test results, logs, and system monitoring tools (e.g., Grafana, Kibana, New Relic, or AppDynamics).
• Ability to simulate and validate load, stress, soak, and spike testing scenarios.
• Familiarity with scripting languages (e.g., Groovy, Java, Shell scripting).
• Strong problem-solving and root cause analysis skills.

Good-to-Have Skills:

• Experience integrating performance tests into CI/CD pipelines (Jenkins, GitHub Actions).
• Basic knowledge of Java, API testing, or tools like Postman.
• Experience with cloud-based performance testing (e.g., BlazeMeter, AWS CloudWatch).
• Familiarity with service virtualization tools and mock servers.

HIRING PROCESS:

Once you apply by sharing your CV and filling out the form, we would see if you are a good fit for the role.

If your CV is shortlisted, we would first have a general conversational round to know more about you which would then be followed by video discussion, technical interview round(s) and then an HR discussion.

Job Responsibilities:-

• Develop robust, scalable and maintainable machine learning models to answer business problems against large data sets.
• Build methods for document clustering, topic modeling, text classification, named entity recognition, sentiment analysis, and POS tagging.
• Perform elements of data cleaning, feature selection and feature engineering and organize experiments in conjunction with best practices.
• Benchmark, apply, and test algorithms against success metrics. Interpret the results in terms of relating those metrics to the business process.
• Work with development teams to ensure models can be implemented as part of a delivered solution replicable across many clients.
• Knowledge of Machine Learning, NLP, Document Classification, Topic Modeling and Information Extraction with a proven track record of applying them to real problems.
• Experience working with big data systems and big data concepts.
• Ability to provide clear and concise communication both with other technical teams and non-technical domain specialists.
• Strong team player; ability to provide both a strong individual contribution but also work as a team and contribute to wider goals is a must in this dynamic environment.
• Experience with noisy and/or unstructured textual data.

knowledge graph and NLP including summarization, topic modelling etc

• Strong coding ability with statistical analysis tools in Python or R, and general software development skills (source code management, debugging, testing, deployment, etc.)
• Working knowledge of various text mining algorithms and their use-cases such as keyword extraction, PLSA, LDA, HMM, CRF, deep learning & recurrent ANN, word2vec/doc2vec, Bayesian modeling.
• Strong understanding of text pre-processing and normalization techniques, such as tokenization,
• POS tagging and parsing and how they work at a low level.
• Excellent problem solving skills.
• Strong verbal and written communication skills
• Masters or higher in data mining or machine learning; or equivalent practical analytics / modelling experience
• Practical experience in using NLP related techniques and algorithms
• Experience in open source coding and communities desirable.

Able to containerize Models and associated modules and work in a Microservices environment

• Source- Assess pain-areas in which new technology, solutions and workflows can be implemented to improve efficiency and productivity.
• Identify- Test, flag and fix potential problems, inefficiencies and weaknesses in all IT platforms used across the company/ clients.
• Analyse- Analysing a company's IT system and infrastructure.
• Assistance- Assist the team in research, testing and deploying new solutions based on the requirements of different departments across the company - Admin, HR, IT, Accounts, Sales, Client Relations, Marketing & Design.
• Innovate- Evaluate and foster innovation, to deliver high impact IT solutions by coordinating the business process-integration, automation and operation of all IT systems across the company / clients.
• Implement- Installing computer equipment and software, working with users to recommend appropriate hardware and software upgrades.
• Rearrange- Dealing with product faults and arranging repairs and replacements.
• Maintain- Periodic updates and maintenance of all the software used across different departments.
• Manage- Handle all employee joining and exiting formalities, for a smooth experience.
• Update- Be able to provide strong day-to-day server and workstation support.

• Prepare accurate and timely reports.
• Document technical knowledge in the form of notes and manuals.
• Ensure the creation and maintenance of all written documentation, including system and user manuals, company wiki, license agreements, warranties, and modifications & upgrades.

• Coordinate with the vendors for specialised setups, be the company representative in supervising and coordination when an external agency is involved.

• We prioritise skills over degrees but B.E (Computer Science/ Computer Engg/ IT Engg.), MCA or equivalent education and experience is a bonus.
• Progressive IT experience, including experience in a multi-office environment.
• Some sort of certification and/or training on Mac based IT systems is highly desired.

• In depth knowledge and expertise of the latest Microsoft and Mac OS & Server systems. Mobile Devices: iPhone, Android
• GSuite / Google Workspace, Microsoft Office 365
• Experience in backup, restoration and NAS setup & management.
• Networking & Internet Technologies, Active Directory, Group Policy, DNS, DHCP, IIS, iSCSI, VPN
• SaaS Applications, Business Apps & Tools (CRM, POS, CMS, ERP, ATS, HRMS etc.)
• Knowledge of Adobe Creative Suite / Design software, Zoho products is a bonus.

• Hunger to learn and grow, with a can-do attitude and immense passion in technology and how it can enhance the way people work. Keeping current with the latest technologies and developments.
• A true “customer service” attitude is required along with excellent verbal/written communication skills, and strong time management/organisational skills.
• Good listener, confident personality, courteous and friendly manner, absolute integrity.
• Work to deadlines and adapt quickly to a fast changing environment.
• Should adhere to strict confidentiality in maintaining all company and client data.

• Good organization skills and the ability to work closely in collaboration with all teams and external vendors.
• The ability to troubleshoot in a complex technical environment and to work with limited supervision is critical.
• The ability to manage expectations in a deadline driven culture (where a feeling of urgency is the norm) is vital in this role.
• Must possess a strong creative ability to apply IT to solve business problems.
• Superior analytical, evaluative, technical, and problem-solving abilities.

• IT Budget, Procurement and Vendor management.
• IT Infrastructure Management.

Punchh creates the consistent, modern experiences consumers expect by bringing the power of identity resolution into physical retail. Punchh is the leader in delivering one-to-one customer engagement and loyalty beyond mobile devices for a consistent brand experience through every channel. The Punchh Loyalty and Engagement Platform, powered through artificial intelligence, guides consumers through their lifecycle from first-time customer to superfan, building meaningful relationships and dramatically increasing lifetime customer value. Nearly 200 global enterprise brands rely on Punchh to grow revenue by building customer relationships. The company is based in Silicon Valley, California with a second US office in Austin, TX and global offices across Canada, India, the United Kingdom, and Singapore.

About the role:

Punchh Tech India (Fully Owned Subsidiary of Punchh Inc., USA) is looking for creative React Native developers who think outside the box and can push the limits at times! These positions are about someone who is really passionate about creating world-class mobile apps in Android and/or iOS and has a serious app store portfolio to prove it. You will be in deep at every step of the development process and must be hands-on. Involvement from brainstorming to pushing ideas to the team and getting the apps out of the door in as little time as possible. You will also be a devil's advocate and look for flaws, suggest the remedy and motivate team members.

Job Location: Jaipur / Delhi NCR

Experience Required: Relevant 2+ years in React Native.

Skillset Required:-

• Good knowledge of JavaScript, OOPS, React- Native, mobile app lifecycle, GIT/SVN.
• Good understanding of UI/UX, app preformation, memory optimisation, delivery feasibilities, coding best practices, design principles.
• Ability to integrate existing components and make custom react - native components
• Ability to think laterally and contribute to problem-solving.
• Must be skilled and enthusiastic to explore new technologies and techniques to achieve project requirements.
• Understanding requirements and functional specifications and well versed with design programming principles.
• Knowledge of react native(RN) as a primary and knowledge of Android or iOS development as secondary skills required.

Benefits:

• Medical Coverage, to keep you and your family healthy.
• Compensation that stacks up with other tech companies in your area.
• Paid vacation days and holidays to rest and relax.
• Healthy lunch provided daily to fuel you through your work.
• Opportunities for career growth and training support, including fun team building events.
• Flexibility and a comfortable work environment for you to feel your best.