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Opportunity Summary
We are looking for an enthusiastic engineer with experience building Salesforce AppExchange apps to lead the development of Salesforce connectors for our marketing technology products.
What would you do?
· Take a lead role in the design and implementation of Shopify connectors for our marketing products.
· Collaborate with stakeholders in establishing application requirements, determining features, creating customer-friendly solutions, and determining support needs and performance requirements.
· Plan, design, develop, test, and deploy software to satisfy these requirements.
· Work according to the agile programming application development methodology adhered to including test-first, iterative development, and continuous re-prioritization.
· Support the maintenance of our hosted technology solutions.
· Work with other team members in accomplishing group objectives and participating in code reviews.
· Ensure timely and robust implementation of the company’s development plans.
· Ensure that all relevant parties are kept up to date on progress of projects and give feedback on an ongoing basis.
· Contribute to the review, selection, and adoption of proprietary tools and technologies.
· Use specialist knowledge and experience of information technology to provide technical advice and vision.
Technical Skills
The following skills are needed for this role.
Experience
· 3+ years’ experience in web application design and development
· Bachelor’s Degree in relevant discipline or equivalent experience
Primary Skills
· Strong background in Front-end technologies – HTML, CSS, JavaScript, React, Angular, etc.
· Experience with node.js
· An understanding of User Experience and a background in building intuitive interfaces.
Secondary Skills (nice to have)
· Experience with Shopify integrations.
· Experience building native apps for other platforms.
· Experience with Salesforce APEX, VisualForce, SOQL, etc.
· AWS ecosystem and tools, particularly developing for serverless environments.
· Any experience with other languages will be beneficial.
Soft Skills
· Thrives collaborating in a team environment with a diverse range of people.
· Passionate about delivering an amazing customer experience.
· Able to have a change of mind, and able to change the minds of others.
· Writes clearly and concisely.
· Capable of working without a company office, with a fully remote team.
Growth Skills
· Possesses a good work ethic; a self-starter with a desire to grow.
· Always looking for better ways to get the job done.
HyperVerge is a fast-growing AI company started by IITians with presence in Palo Alto, Irving, Bangalore and Ho Chi Minh. Leading Consumer Lenders, Telcos and Financial Services companies use HyperVerge’s Fintech Platform for customer on-boarding, identity verification, fraud check and other services.
This is a chance for you to be working based out of our Client location in Navi Mumbai -- Biggest Indian PSU Bank featured in Fortune Global 500 list
As a Product Support Engineer, you will be responsible to represent HyperVerge and communicate with enterprise customers via telephone, or email for technical/general issues faced by them. To ensure that customer queries are resolved within the SLA and that customers are informed periodically about the status of issues faced by them.
OUTCOMES EXPECTED:
1. Customer Support
- Be the face of HyperVerge for Enterprise Customers on Product/application support. Ensure that their queries are responded to and resolved within the SLA
- Regularly update the customers on queries raised by them with an objective of keeping them informed about the state
2. Issue Management
- Manage the life cycle of the issues reported by Customers through basic diagnosis, documentation of diagnosis and routing of the problem to relevant team
- Act like a representative of the Customer following up with the internal teams to ensure that the issues are resolved within the committed timeline
- Ensure Issue Resolution Dates are within internal SLA. If not, escalate it to the right team member as per internal Escalation Policies
3. Product Understanding:
- Develop an in-depth understanding of HyperVerge's product and technology by troubleshooting, reproducing and determining the root cause for customer reported issues
- Work closely with Product and Engineering teams to find ways to improve the product
- Understand customer challenges and advocate for their needs with cross-functional teams like product management or software engineering
4. Support Process Improvement
- Constantly aim to make the Support Process more efficient by automating regularly performed mundane task
- Work with Product Team for creation and maintenance of the Issues Run Sheet so as to make resolution of future issues more efficient
- Document each and every issue faced by the Customers with the aim of creating a Knowledge Base for future use
- Document troubleshooting and problem resolution steps
Requirements
- Engineering Graduate from CS/IT
- 4 - 7 years of product/application support experience for a SAAS Product
- Excellent written and verbal communication via phone, email and in-person meetings
- Knows programming in at least 1 popular Programming language (Java, JavaScript, Python, etc)
- Experience working in a product-based startup environment will be an added advantage
- Good interpersonal skills
- Willingness to learn new technologies
COMPETENCIES:
1. Clarity and Decision Making
- Has the ability to effectively respond to situations without losing the clarity of long term purpose.
- Has the grasping to understand various boundary conditions in complex situations.
- Uncommonly good at managing difficult situations, escalations, product, people and partnerships related decisions
2. Customer Support
- Capable of taking complete ownership of the issues raised by clients from all channels
- Knowing the products supported in-depth to be able to understand the root cause of issues without involving internal development teams
- Should have basic coding/scripting skills
- Proficiency in common service desk softwares and tools for testing the product
- Ability to work with the clients and internal teams to replicate issues that are reported
3. Customer Delight
- Should take pride in providing high quality service to the client
- Should be assertive of the quality of service being provided to the client as non-negotiable
- Does not cut corners ethically. Earns trust and maintains confidence. Does what is right and not just what is politically expedient.
4. Hard Work and Persistence
- Possesses a strong willingness to work hard and sometimes long hours to get the job done. Demonstrates determination and willingness to go the distance to get something done
5. Flexibility and Adaptability
- Adjusts quickly to changing priorities and conditions.
- Copes effectively with complexity and change.
- Demonstrates ability to learn new things
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Role and Responsibilities:
- Using Laravel for designing and creating web apps and services
- Discussing the aims of the project with our team of developers
- Debugging and troubleshooting issues
- Sharing ideas and working on completing projects with the front-end and back-end teams
- Working towards the smooth, effortless running of integrations
- Implementing client feedback to scale projects
- Ensuring web apps are maintained
- Implementing relevant security measures according to the required standard
- Building PHP modules that are efficient
- Writing modular codes that are secure
- Testing PHP modules
- Contributing to database maintenance
- Contributing to database design
Experience Required:
- The candidate must at least have a total experience of 1 Year - 3 years in the relevant field.
- The candidate must have basic knowledge regarding data structure and algorithm.
- We require people with keen logistics skills.
- The candidate must be strong with basics and their concepts must be clear enough to deal with all sorts of delusions.
Location:
- The job-role of a PHP(Laravel) developer is open only for candidates residing in Indore or are willing to relocate to Indore.
- We are also providing remote opportunity.
We are highly fetching for immediate joiners or candidates that may join the company within 15 days.
About the company:
- SheThink Pvt. Ltd. is an IT-based outsourcing company dealing in providing expertise in e-commerce and government-based projects.
- We provide expert services in developing web and application services.
- We help vendors for getting projects in a single domain.
- We are the guide to help vendors in determining their core capabilities and transform those abilities to reach new heights of success and growth.
- We are the best in providing services to help the clients in piping their projects by providing a one-stop solution to all hiring problems.
- We have a selective module to ease the hiring process of clients and vendors.
- We have recently started a recruitment consultancy service, where we help the clients in hiring permanent candidates.
- We are also providing great assistance to the clients to hire candidates on a contractual basis.
OUR GOAL IS TO ENGAGE OUR SERVICES IN SIMPLIFYING TECH.
Work Location : Mohali (Work from office) Shift :8 PM to 5 AM
Benefits :Pick & drop facility- only for female
employees
One Time Meal Facility
Exp. required : Fresher Education: BBA / BCA / MBA / B.Tech
About Company:
InfoStride is a certified M/WBE Firm with a six -year foundation in providing software development
services & staff augmentation to a multitude of private and government entities. InfoStride is a
technology services company - built by founders who are entrepreneurs, leaders in finance, retail,
healthcare and technology with a strong history of building successful businesses. From traditional
staffing, to virtual or remote recruiting, to onsite recruiting at your facility, InfoStride’s industry
experts have software and staffing solutions for your unique business needs and challenges. With
access to a diverse pool of skilled, qualified IT consultants, Info Stride can provide staff on an ondemand and permanent basis throughout the USA and India. Visit website: https://infostride.com/
Objective: The objective of this role is to identify more opportunities (RFPs) to submit the proposals
and share intelligence with the proposal writing team that is helpful in winning the contracts.
Key
Responsibilities
Identify the Solicitations/Opportunities from various Portals.
Conduct L1 Evaluation (Compliance, Eligibility and
Qualifications) of Identified Opportunities and prepare “Quick
Analysis” document.
Share L1 Qualified RFPs and “Quick Analysis” document with
Proposal Manager/Proposal Team.
Put L1 Qualified/Dropped opportunities in RFP Tracker.
Upload the RFP documents, Addendum, QA and Amendment in
various folders (New, WIP, Drooped, Submitted, Win, Lost)
according to the RFP status.
Participate in Supplier/Vendor meeting or conferences.
Identify diverse and Local Sub-contractors if require in contract.
Prepare and maintain Daily, Weekly, Monthly, Quarterly and
Annual Reports of work and share with Presales Executive.
Maintain and update information of all registered portals
Skills & Certifications
- Experience supporting enterprise systems with a background in a large global, highly complex environment
- Should have very good knowledge and experience of complete Record to Report (R2R) cycle
- One year experience with Oracle Cloud/Fusion (implementation or support) required
- Must have expertise in Oracle Fusion/Cloud Financials/Oracle R12 modules such as
Accounts Payable, Accounts Receivable, General Ledger, Fixed Assets, Cash Management, and Procurement
- Strong experience in ACH processing and Smart View/FRS/OTBI
- Experience with integrating external applications to Fusion Cloud
- Excellent troubleshooting skills with ability to diagnose issues with complex applications and processes.
- Very strong customer service orientation
- Highly self-motivated and directed
- Ability to absorb new ideas and concepts quickly
- Good analytical and problem-solving abilities
- Ability to effectively prioritize and execute tasks in a fast-paced environment
- Ability to present ideas in business-friendly and user-friendly language • Excellent written, oral, interpersonal, and presentation skills
The Solar Labs was founded by IIT alumni in 2017 to accelerate solar adoption in the world. Our products empower the solar industry to help it succeed. We develop software that helps solar installers and developers in designing more optimized solar PV systems, increase energy yield per panel installed, reduce cost of installations and create quotations and reports for clients within 20 minutes. The software has been used to estimate 1200 MW+ of solar capacity across India and serves some of the largest companies in the world including Tata Power, Adani Solar, Renew Power and hundreds of MSMEs.
When we succeed, the solar industry wins, and the world wins.
About the Product :
It's a 3d simulation software, to replicate rooftops/commercial sites, place solar panels and generate the estimation of solar energy.
Roles And responsibilities :
- To find out the features offered by other similar software and to collaborate with developers on implementing the same.
- Develop new features and ideas to make product better and user centric.
- Continuous look-out for new and creative solutions to implement new features or improve old ones.
- Create algos from scratch and implement them in the software.
Who can apply?
- 1-2 years of experience in any 3d software development (three js, unity, unreal, openGL)
- Strong Data structure and Algorithm knowledge
- Strong Aptitude and Reasoning
- Good understanding of mathematical formulas.
- Although we are not language centric but knowledge of javascript is preferred (specially 3D javascript libraries)
- Strong drive to learn new technologies as we are constantly evolving
- Cloud experience with AWS/Google Cloud is a big plus.
21N78E Creative Labs is looking for Visualizers.
• Work with all the Marketing and Client teams to create effective client communication, develop innovative products, enabling client acquisition and customer delight.
• Responsible for conceptualizing, strategizing and visualizing concepts and designing for a variety of products and clients in the following areas.
o Advertising – Mainline and Digital
o Social media
o Outdoor
o Audio Visuals
o UI Design
o Corporate Communication
• Strong Design skills | Proficient in Adobe Creative Suite | Working Knowledge of Motion Graphics software’s (Adobe Premiere & After Effects) | Clear grasp of social media formats
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Experience- 2 to 15 years
Client:- HTML,HTML5,Javascript,Jquery,Angular JS,CSS,WebAPI.
Server:-http://asp.net/" target="_blank">ASP.NET,C#,WCFServices,MVC4,Socket Programming,SignalR,Angular
Database:- MS SQLServer 2017 & above or Oracle11g & above,SQL Programming.
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