Human Resource Manager

Devops Engineer(Permanent)

Experience: 8 to 12 yrs

Location: Remote for 2-3 months (Any Mastek Location- Chennai/Mumbai/Pune/Noida/Gurgaon/Ahmedabad/Bangalore)

Max Salary = 28 LPA (including 10% variable)

Notice Period: Immediate/ max 10days

Mandatory Skills: Either Splunk/Datadog, Gitlab, Retail Domain

· Bachelor’s degree in Computer Science/Information Technology, or in a related technical field or equivalent technology experience.

· 10+ years’ experience in software development

· 8+ years of experience in DevOps

· Mandatory Skills: Either Splunk/Datadog,Gitalb,EKS,Retail domain experience

· Experience with the following Cloud Native tools: Git, Jenkins, Grafana, Prometheus, Ansible, Artifactory, Vault, Splunk, Consul, Terraform, Kubernetes

· Working knowledge of Containers, i.e., Docker Kubernetes, ideally with experience transitioning an organization through its adoption

· Demonstrable experience with configuration, orchestration, and automation tools such as Jenkins, Puppet, Ansible, Maven, and Ant to provide full stack integration

· Strong working knowledge of enterprise platforms, tools and principles including Web Services, Load Balancers, Shell Scripting, Authentication, IT Security, and Performance Tuning

· Demonstrated understanding of system resiliency, redundancy, failovers, and disaster recovery

· Experience working with a variety of vendor APIs including cloud, physical and logical infrastructure devices

· Strong working knowledge of Cloud offerings & Cloud DevOps Services (EC2, ECS, IAM, Lambda, Cloud services, AWS CodeBuild, CodeDeploy, Code Pipeline etc or Azure DevOps, API management, PaaS)

· Experience managing and deploying Infrastructure as Code, using tools like Terraform Helm charts etc.

· Manage and maintain standards for Devops tools used by the team

About us:

Astra is a cyber security SaaS company that makes otherwise chaotic pentests a breeze with its one of a kind Pentest Platform. Astra's continuous vulnerability scanner emulates hacker behavior to scan applications for 8300+ security tests. CTOs & CISOs love Astra because it helps them fix vulnerabilities in record time and move from DevOps to DevSecOps with Astra's CI/CD integrations.

Astra is loved by 650+ companies across the globe. In 2023 Astra uncovered 2 million+ vulnerabilities for its customers, saving customers $69M+ in potential losses due to security vulnerabilities. 

We've been awarded by the President of France Mr. François Hollande at the La French Tech program and Prime Minister of India Shri Narendra Modi at the Global Conference on Cyber Security. Loom, MamaEarth, Muthoot Finance, Canara Robeco, ScripBox etc. are a few of Astra’s customers.

Role Overview: 

We're looking to on-board an enthusiastic Customer Success Specialist who loves delighting customers. The role requires hand-holding customers during on-boarding and making them Astra-nauts (yes, that's what we call our customers & team members!) who are well versed with Astra's platform. 

The role will also require collaboration with our sales, security and marketing team. We're a cyber security company with CTOs, engineering leaders & CISOs as our ICP, hence we'll prefer candidates who come with some understanding of principles of computer science.  

Roles & Responsibilities: 

• Ensuring a smooth customer on-boarding
• Championing product adoption
• Maintaining high NPS
• Ensuring renewals of the accounts assigned to you
• Understanding customer requirements and translating them into deliverables.
• You will be attending to customer emails and phone calls on a daily basis
• You will be looking after stakeholder management between various teams and customers.
• Experience working with brand image and promoting value through customer experience
• Building a rapport with the customers
• You will be up-selling and cross-selling complementary Astra products
• You will be ensuring timely delivery by communicating across teams
• Diligently maintain customer success platform

Requirements for this role:

• 1-3 years of experience in customer success
• Excellent written and verbal communication skills
• Technical knowledge required to work in a cyber security organization’s customer-facing role
• Ability to build rapport with the stakeholders
• Willingness to work in a remote setup

Benefits of joining the Astra Squad:

• Embrace the cosy remote work lifestyle.
• Feel the startup adrenaline pumping through your veins.
• Revel in our open, growth-centric ambiance; it's like a digital playground.
• Dive deep into the captivating world of cybersecurity.
• And yes, get ready for some unforgettable workcations—think Chikmagalur & Jim Corbett.

Job description

Company Description

Realsta is an investment management and asset management company located in Gurugram. With approximately 400 crores in funds under advice and 1 lakh sq ft of assets under management, we focus on investing in real estate with a disciplined methodology. We align our interests with our clients and bring our operational expertise, on-ground insights, and large-scale capital to bear on every transaction.

Admin and Office Management:

• Manage office supplies, equipment procurement, and vendor relations.
• Organize and maintain leasing documentation and records.
• Coordinate meetings, appointments, and events for internal and external stakeholders.
• Handle correspondence via emails, calls, and letters.
• Oversee facility management to ensure office spaces are clean and organized.
• Manage the travel desk, petty cash, and promptly resolve administrative issues.
• Maintain administration reports, vendor invoices, and reconciled ledgers.

Operations and Leasing Management:

• Coordinate property showings, tours, and inspections for prospective tenants.
• Manage lease agreements, ensuring all necessary documents are prepared, signed, and filed.
• Facilitate lease negotiations and follow up on lease renewals.
• Track leasing inquiries and maintain a database of potential tenants.
• Maintain communication with management, staff, and vendors for smooth operations.
• Manage client relationships and act as a point of contact for operational needs.
• Monitor budgets, forecasts, and implement checks to mitigate operational risks.
• Negotiate contracts, monitor vendor performance, and ensure compliance with company policies.

Fitout and Facility Management:

• Collaborate with tenants and contractors for office fitouts.
• Ensure compliance with building codes and tenant improvement guidelines.
• Oversee construction, installation, and inspection of tenant improvements.
• Schedule and oversee property maintenance, repairs, and service contracts.
• Handle tenant requests promptly to maintain satisfaction and compliance with regulations.

Vendor and Pantry Management:

• Identify, evaluate, and manage relationships with vendors, contractors, and suppliers.
• Obtain bids, negotiate contracts, and ensure timely delivery of services.
• Manage pantry supplies, inventory, and vendor coordination to optimize costs and efficiency.
• Ensure cleanliness and organization of pantry and office spaces after meetings and events.

Tenant Relations and Customer Service:

• Build and maintain strong relationships with tenants.
• Address tenant inquiries, concerns, and complaints effectively.
• Conduct regular meetings and feedback sessions to improve service delivery.
• Support tenant onboarding and retention efforts throughout the lease term.

Qualifications:

• Bachelor's degree in Business Administration, Management, or related field.
• Proven experience in administrative and operational roles, preferably in a client-facing positions.
• Strong communication, organizational, and multitasking skills.
• Ability to manage budgets, negotiate contracts, and resolve conflicts effectively.
• Proficiency in MS Office Suite and familiarity with administrative software.
• Attention to detail and ability to prioritize tasks in a fast-paced environment.
• Strong leadership qualities and ability to work independently as well as part of a team.

Responsibilities 

• Generate, manage and forecast a sales pipeline on your own
• Navigate through complex sales cycles with some of the most prestigious companies in India
• Driving Business Growth Results for the company by efficient sales efforts. 
• Specifically Responsible for Sales growth amongst enterprise clients.
• Generate outbound leads, qualify leads and manage the conversion funnel 
• Provide demos to customers over web or in person, and answer first level technical questions 
• Prepare proposals, negotiate and close deals.
• Pitch PazCare product to CEOs, CHROs & senior executives in the meetings
• Study, analyze and track customer feedback to optimize the sales funnel and pricing 
• Coordinate with the marketing team for inbound leads and collateral 
• Working closely with the Founding team for developing business development strategy

Requirement

• Has at least 3-5 years of previous experience in selling Group health Insurance to corporates at a broking firm, and closed at least 10 policies worth 50 lakhs - 1 crore or more OR Has at least 3-5 years of previous experience to selling CHROs, CFOs in India.
• Bachelor's degree
• Tech Startup DNA

- B.E/M.C. A Or B.C.A Degree in Computer Science, Engineering, MIS, Or Similar Relevant Field

 - Strong Knowledge of PHP Web Frameworks E.G Laravel

 - Understanding the Fully Synchronous Behaviour Of PHP

 - Understanding of MVC Design Patterns

 - Basic Understanding of Front-End Technologies, Such as JavaScript, HTML5, And CSS3 - Knowledge of Object-Oriented PHP Programming.

 - Strong Knowledge of The Common PHP Or Web Server Exploits and Their Solutions

 - Understanding Fundamental Design Principles Behind A Scalable Application.

 - Integration of Multiple Data Sources and Databases into One System

 - Familiarity With SQL/NoSQL Databases and Their Declarative Query Languages

 - Proficient Understanding of Code Versioning Tools, Such as Git, Bitbucket.

 - Understanding Fundamentals of Cloud Technologies E.G AWS

-  Knowledge of Node.js And React.js Should Be an Advantage.
-  Knowledge of HealthCare and e-Commerce domain will be good.