Pre-Silicon Validation - FPGA

Job description:

Job Title : Client Support Executive .

A Client Care Executive serves as the primary point of contact for clients, managing inquiries, resolving concerns, and ensuring a smooth and satisfactory experience with the company’s services. This role is essential in building strong client relationships, maintaining ongoing communication, and supporting overall client satisfaction and retention.

Key Responsibilities

• Customer Support:
• Handle incoming calls, emails, or chats from customers.
• Resolve queries and provide accurate information about products, services, and company policies.
• Escalate unresolved issues to the appropriate departments.
• Problem-Solving:
• Investigate customer complaints and identify solutions.
• Process returns, refunds, or exchanges as per company guidelines.
• Documentation:
• Maintain detailed records of customer interactions, including queries, complaints, and resolutions.
• Update customer accounts and ensure data accuracy.
• Customer Engagement:
• Build rapport and establish trust with customers.
• Provide personalized support to ensure customer satisfaction.
• Provide information about services and actionable along with deadlines.
• Help Client know the progress on the jobs assigned.
• Feedback Collection:
• Gather and document customer feedback for product or service improvements.
• Share insights with management for process enhancement.
• Sales Support (Optional):
• Upsell or cross-sell products and services, if applicable.
• Assist with placing orders and tracking deliveries.
• Client onboarding process
• Payment follow up with the clients.

Required Skills and Qualifications

• Educational Requirements: :Graduation mandatory.

Key Skills:

• Excellent verbal and written communication.
• Active listening and empathy.
• Problem-solving and conflict-resolution skills.
• Multitasking and time management.
• Familiarity with CRM software and MS Office Suite.

Experience:

• Preferred: 1-2 years in a similar customer-facing role.

Language Proficiency:

• Fluency in the local language and English is often required.

Job Types: Full-time, Permanent

Work Location: In person

Hello, 

I am seeking a project manager who can help me manage and coordinate various projects using Asana, a web-based project management tool. The ideal candidate should have: - At least two years of experience in project management, preferably in the same or similar industry as mine - Proficiency in using Asana for creating, assigning, tracking, and reporting tasks, subtasks, milestones, dependencies, and deadlines - Excellent communication skills, both written and verbal, to communicate effectively with team members, clients, and stakeholders - Ability to work independently and collaboratively, as well as prioritize and multitask in a fast-paced environment - A proactive and problem-solving attitude, with a keen eye for detail and quality.

About Company

Company is an award winning Agri-Tech startup that uses global leadership and expertise in the areas of agriculture and technology to transform the age-old practices of the dairy business to a modern and interesting way of doing the same by infusing technology into farmers’ lives. We are solving the burning problems of dairy farmers by extending the highly lacking technology support to the farmers. We plan to provide AI/Vet, E-commerce, and Fin-tech services to the farmers and simultaneously solve the last mile delivery problem using technology.

It is a purely tech-oriented company and is founded by alumni from IIT Roorkee and London School of Economics. The MoooFarm research team has developed and patented World’s first Cattle Facial Recognition, and is also working with Microsoft for cattle disease detection using udder image. 

What will you be working on?

• Build and nurture high performing teams of skilled software engineers. Find and hire top talent for your team
• Take the accountability of the overall health of the products you build and predictability of the deliverables of your team
• Develop the long-term strategy for your systems, while aligning them to the goals of the organization and translate that into an achievable road map.
• Manage and execute against project plans and delivery commitments.

Experience:

• 8+ years of industry experience in product based companies.
• Have engineering management experience in a high-growth B2C startup or medium-sized product-focused B2C tech company
• Demonstrated track-record of delivering well-engineered products with modern technologies.
• Experience in building and architecting products along with exposure to frontend development / Mobile / Web Apps development.
• Experience building full-stack applications with hands-on experience in the combination of programming languages: React JS, Node JS, Python, AWS, Java, microservices, etc.
• Strong expertise on one or more SQL/NO-SQL databases (MySQL, Mongo, Postgres, etc.)
• Exposure to multiple cutting edge open-source frameworks required to build microservices architecture (API Management and Testing, Messaging - Kafka, SQS, RabbitMQ, etc. Monitoring - NewRelic, ELK, etc. Container orchestration. ).
• Experience in building, deployment and maintaining high scale applications on public cloud (AWS, GCP, Azure)
• Expertise in agile software development processes, continuous integration, test automation and tools like Confluence, Git, Jenkins, and Jira.

• Very good knowledge of building iOS Apps. 
• Experience in developing iOS SDKs will be preferred 
• Very good knowledge of Swift is mandatory
• Knowledge of Objective C will be an added advantage.
• Good knowledge of interface builder, Core animation, and Object-oriented concepts.
• Working knowledge of the general mobile landscape, architectures, trends, and emerging technologies.
• Experience with third-party libraries and APIs.
• The familiarity with frameworks & web technologies.
• Android experience is an added advantage.
• Team handling experience is an added advantage 

• To design and build advanced SDK for cross-platform.
• Client Interaction
• To collaborate with cross-functional teams to define, design, and ship new features.
• To RnD for new features
• To generate wireframes
• To design, develop, test, and implement a custom iOS framework as well as continuous production of new versions of the application.
• To design solutions independently.
• Unit-test code for robustness, including edge cases, usability, and general reliability.
• Work on bug fixing and improving application performance.
• Operates effectively in a fast-paced, deadline-driven, collaborative and iterative programming environment.
• Continuously discover, evaluate, and implement new technologies to maximize development efficiency.

• Pleasant in communication
• Very good in interdepartmental coordination
• Innovative and out of box thinking
• Self-motivated and creative problem-solving skills

Benefits

•  
• Work from anywhere(remote)
• Internet Allowance
• Medical Insurance Cover

Dear Connections,

Roles & Responsibility:-
Should execute block level floor planning, PG Planning, partitioning, placement, scan-chain-reordering, clock tree synthesis, timing optimization, SI aware routing, timing analysis/closure and ECO tasks (timing and functional ECOs), SI closure, design rule checks (DRC), and Logical vs. Schematic (LVS) checks, Antenna checks.

Physical Design Implementation on advanced technology nodes like 28nm, 20nm for block level implementation. Good understanding on low power concepts. Good understanding on top level physical design, partitioning and timing constraints, IR Drop.

Candidate should be from semiconductor/'ASIC industry
Excellent knowledge on GDS To Netlift