AI Architect

Job Description below:

Software Engineer-Java

• Experience in Core Java 5.0 and above, Data Structures, OOPS, Multithreading, Algorithms, Collections, Unix/Linux
• Possess good architectural knowledge and be aware of enterprise application design patterns.
• Should have the ability to analyze, design, develop and test complex, low-latency client-facing applications.
• Good development experience with RDBMS
• Good knowledge of multi-threading and high-volume server-side development
• Basic working knowledge of Unix/Linux
• Excellent problem solving and coding skills in Java
• Strong interpersonal, communication and analytical skills.
• Should have the ability to express their design ideas and thoughts.

Job Brief-

·       Understand product requirements and come up with solution approaches

·       Build and enhance large scale domain centric applications

·       Deploy high quality deliverables into production adhering to the security, compliance and SDLC guidelines

Company Description

ARDEM Data Services specializes in Business Process Outsourcing (BPO) and Business Process Automation, providing solutions that enhance operational efficiency and reduce costs for established businesses. With a mission to build tailored solutions, ARDEM fosters long-term client relationships by delivering value through cost reduction, process improvement, innovation, and outstanding customer service. The company is driven by its commitment to leveraging human potential to solve complex challenges and improve lives. ARDEM is dedicated to ethical hiring practices and encourages candidates to verify job postings through its official careers page.

KEY RESPONSIBILITIES

• Review, validate, and process logistics claims including freight, damage, shortage, and delay claims
• Verify and authenticate supporting documents such as Bill of Lading (BOL), Proof of Delivery (POD), invoices, and shipment records
• Manage and monitor client inbox: sort incoming emails, identify priority cases, and assign tasks to respective team members
• Ensure all claims are processed in accordance with defined SOPs and client-specific guidelines
• Maintain accuracy levels and consistently meet daily productivity and TAT targets
• Coordinate with internal operations teams, carriers, and client SPOCs for clarifications and issue resolution
• Update claim status in internal systems and ensure proper documentation at every stage
• Identify discrepancies, flag exceptions proactively, and escalate issues within defined timelines

ESSENTIAL SKILLS & REQUIREMENTS

• Strong analytical ability with a high degree of attention to detail
• Good written and verbal communication skills in English
• Ability to efficiently manage client inbox and email workflows with strong prioritization
• Proficiency in MS Excel and MS Office Suite
• Ability to work in rotational shifts if required
• Strong organizational skills with the ability to handle multiple tasks simultaneously
• Ability to meet defined TAT and daily productivity targets consistently

KEY RESPONSIBILITIES

• Review, validate, and process logistics claims including freight, damage, shortage, and delay claims
• Verify and authenticate supporting documents such as Bill of Lading (BOL), Proof of Delivery (POD), invoices, and shipment records
• Manage and monitor client inbox: sort incoming emails, identify priority cases, and assign tasks to respective team members
• Ensure all claims are processed in accordance with defined SOPs and client-specific guidelines
• Maintain accuracy levels and consistently meet daily productivity and TAT targets
• Coordinate with internal operations teams, carriers, and client SPOCs for clarifications and issue resolution
• Update claim status in internal systems and ensure proper documentation at every stage
• Identify discrepancies, flag exceptions proactively, and escalate issues within defined timelines

ESSENTIAL SKILLS & REQUIREMENTS

• Strong analytical ability with a high degree of attention to detail
• Good written and verbal communication skills in English
• Ability to efficiently manage client inbox and email workflows with strong prioritization
• Proficiency in MS Excel and MS Office Suite
• Ability to work in rotational shifts if required
• Strong organizational skills with the ability to handle multiple tasks simultaneously
• Ability to meet defined TAT and daily productivity targets consistently

PREFERRED QUALIFICATIONS & EXPERIENCE

• 1 to 3 years of experience in logistics, freight audit, claims processing, or a related back-office function
• Exposure to the US logistics / transportation domain is highly preferred
• Prior experience working on Transport Management Systems (TMS) or ERP platforms
• Working knowledge of freight terms, BOL, POD, and carrier agreement structures
• Experience in a BPO or back-office operations environment

• 1 to 3 years of experience in logistics, freight audit, claims processing, or a related back-office function
• Exposure to the US logistics / transportation domain is highly preferred
• Prior experience working on Transport Management Systems (TMS) or ERP platforms
• Working knowledge of freight terms, BOL, POD, and carrier agreement structures
• Experience in a BPO or back-office operations environment
• Shift :- (7PM-4AM IST)
• 05 Days working

Hiring for International BPO Sales Executive for Inbound Process

Must have experience in sales for at least 1 yr in any International Outbound BPO

Process - Travel Sales (US Shift)

Role: Need to handle inbound calls related to Flight booking, car rentals, hotel booking from US customers and convert those calls into sales

Location: Ecospace Business Park (Kolkata)

Salary - upto 25k plus Incentives upto 5 'lac

**Looking for immediate Joiner**

**Ready to work in Night Shift**

**Must have exp in US Sales Process**

**Freshers are Welcome**

Interested one can connect Uzma

Oversee the sales process to attract new clients.

Work with senior team members to identify and manage risks.

Maintain fruitful relationships with clients and address their needs effectively.

Prepare and deliver pitches to potential investors.

Foster a collaborative environment within the organization.

Transfer call to the supervisor after initial explanation.

SKILLS:

Excellent spoken English.

Both Graduate/Undergraduate may apply.

Ability to develop good relationships with current and potential clients.

Excellent communication skills.

Knowledge of productivity tools and software.

Ready to work in Nightshift.

Ruby on Rails Developer Responsibilities:
• Designing and developing new web applications.
• Maintaining and troubleshooting existing web applications.
• Writing and maintaining reliable Ruby code.
• Integrating data storage solutions.
• Creating back-end components.
• Identifying and fixing bottlenecks and bugs.
• Integrating user-facing elements designed by the front-end team.
• Connecting applications with additional web servers.
• Maintaining APIs.
Ruby on Rails Developer Requirements:
• Bachelor’s degree in Computer Science, Computer Engineering, or related field.
• Experience working with Ruby on Rails as well as libraries like Resque and RSpec.
• Ability to write clean Ruby code.
• Proficiency with code versioning tools including Git, Github, SVN, and Mercurial.
• Experience with AngularJS or BackboneJS.
• Familiarity with MVC, Mocking, RESTful, and ORM.
• Good understanding of front-end technologies including HTML5, JavaScript, and CSS3.
• Knowledge of server-side templating languages including Slim and Liquid.

• Databases- MongoDb, Postgres.