Affiliate Marketer

Client Success Engineer – Refined Job Description

Job Title: Client Success Engineer

Key Responsibilities

Customer Project Management

• Ensure all required order information is received and projects can be delivered within the committed timeline.
• Complete the Discovery Phase by gathering and validating customer requirements.
• Coordinate with customers and internal teams to ensure timely project completion.
• Create project plans and provide regular progress reports to customers.

Customer Service

• Handle customer calls whenever required and resolve escalated support cases.
• Support and resolve issues escalated by the First Level Support team.
• Ensure solutions are provided within the agreed turnaround time.
• Maintain accurate records of all customer interactions and case activities.
• Ensure services provided are properly billed and paid for.
• Document issues and resolutions through Knowledge Base Articles for future reference.
• Create and modify Crystal Reports as per customer requirements.

Training & Customer Enablement

• Plan, package, and deliver customer training sessions remotely or onsite.
• Help customers become familiar with the Windowmaker software through demos, trials, and guided sessions.
• Prepare presentations, training materials, and videos for advanced or complex features.
• Provide training and guidance to the First Level Support team.

Management Reporting

• Prepare and submit daily and weekly reports to management regarding project and support activities.

Data Projects

• Analyze customer requirements and prepare project specifications.
• Perform data setup and configuration based on approved specifications.
• Conduct code/release testing and quality assurance activities.
• Ensure compliance with company standards and processes.

Qualifications & Experience

• Engineering Graduate with basic computer knowledge, preferably in software or IT-related fields.
• 1 to 8 years of experience in Customer Support, Client Success, or Technical Support roles.
• Freshers with excellent communication skills are also encouraged to apply.
• Good analytical, problem-solving, and coordination skills.
• Strong verbal and written communication skills. 

#Android_Developer (#Kotlin)

#Location: Noida, Sector 63

#Experience: 1–3 Years

#Immediate_Joiner

#Key_Responsibilities:

Develop Android apps using Kotlin and Jetpack libraries

Implement MVVM architecture with Navigation and Lifecycle-aware components

Work with REST APIs using Retrofit, Coroutines, and LiveData

Optimize performance and ensure compatibility across Android devices

Collaborate closely with UI/UX designers for smooth, intuitive interfaces

hashtag

#Required_Skills:

Strong hands-on experience in 

#Kotlin,

#Android_Studio, 

#Jetpack

Proficiency with Room DB, ViewModel, Navigation Components

Familiarity with Gradle, Unit Testing, and Dependency Injection (Hilt/Dagger)

Bonus: Experience with Play Store deployment and CI/CD integration

Required Experience: 

Skill Set:

• Primary skills
• Experienced Database resource with 4+ years of experience in following Mainframe technologies:
• DB2
• DB2 Stored Procedures, native SQL
• COBOL, JCL
• UDB- Universal Database DB2 on Linux/Unix
• Batch Processing
• MQ

• Good to have skills
• Knowledge of distributed applications and Unix scripting, Python is good to have.
• Prior experience on Mainframe modernization.
• Prior Morgan Stanley or Financial Services experience is a plus

Overview

adesso India specialises in optimization of core business processes for organizations. Our focus is on providing state-of-the-art solutions that streamline operations and elevate productivity to new heights.

Comprised of a team of industry experts and experienced technology professionals, we ensure that our software development and implementations are reliable, robust, and seamlessly integrated with the latest technologies. By leveraging our extensive knowledge and skills, we empower businesses to achieve their objectives efficiently and effectively.

Job Description

We are looking for an experienced Technical Team Lead to guide a local IT Services Management Team and also acting as a software developer. In this role, you will be responsible for the application management of a B2C application to meet the agreed Service Level Agreements (SLAs) and fulfil customer expectations. 

Your Team will act as a on-call-duty team in the time between 6 pm to 8 am, 365 days a year. You will work together with the responsible Senior Project Manager in Germany. 

We are seeking a hands-on leader who thrives in both team management and operational development. Whether you have experience in DevOps and Backend or Frontend, your expertise in both leadership and technical skills will be key to success in this position.

Responsibilities:

Problem Management & Incident Management activities: Identifying and resolving technical issues and errors that arise during application usage. 

Release and Update Coordination: Planning and executing software updates, new versions, or system upgrades to keep applications up to date.

Change Management: Responsible for implementing and coordinating changes to the application, considering the impact on ongoing operations.

Requirements:

Education und Experience: A Bachelor’s or Master’s degree in a relevant field, with a minimum of 5 years of professional experience or equivalent work experience.

Skills & Expertise:

Proficient in ITIL service management frameworks.

Strong analytical and problem-solving abilities.

Experienced in project management methodologies (Agile, Kanban).

Leadership: Very good leadership skills with a customer orientated, proactive and results driven approach. 

Communication: Excellent communication, presentation, and interpersonal skills, with the ability to engage and collaborate with stakeholders.

Language: English on a C2 Level.

Skills & Requirements

kubeAPI high Kustomize high docker/container high Debug Tools openSSL high Curl high Azure Devops, Pipeline, Repository, Deployment, ArgoCD, Certificates: Certificate Management / SSL, LetsEncrypt, Linux Shell, Keycloak.

We are hiring for the role of Video Editing. If you are interested, please submit your resume and previous work

We are a stealth startup (founded by IIT-IIM alums) building a niche gamified parental community and market place for parents of children aged 0-12 years. We are looking for a CTO/Co-founder who has significant consumer facing app build experience (4+ years app building, 6-7 years overall experience) with comfort around React Native, Java, Node JS, Mango DB etc. Tech leaders from Hyderabad would be given preference (not necessary).