Gaming Content Writer

Manual and Automation testing

CICS( MAINFRAME)

TOSCA

SQL and Playwright are desirable

Years of exp – 6+ yrs

Location – Chennai & Pune

Work Mode – 5 days WFO

Notice Period – Immediate Joiners

Google Business Profile Management:

-Assist in creating, claiming, and optimizing Google Business Profiles for clients.

-Ensure accuracy and consistency in business information across all listings (name, address, phone, etc.).

Local SEO Support:

-Perform keyword research to enhance listings visibility in local searches.

-Collaborate on strategies to improve local search rankings for clients.

Performance Monitoring:

-Track and analyze key performance metrics such as views, clicks, and customer actions on Google listings.

-Generate detailed reports for internal teams and clients to showcase progress.

Research and Innovation:

-Stay updated on new Google My Business features, local SEO trends, and algorithm changes.

-Suggest and implement innovative solutions to maximize client results.

Job Description

• The candidate will be handling technical support issues and resolving them over the phone/e-mail/remote and other voice and non-voice channels.
• Addressing end clients and channel partners/system integrators/solution partners/service providers/consultants.
• Conduct product demos and training
• Should be open to work in the morning shift and general shift.

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Skills

• Good Knowledge of Hardware and Networking concepts
• Good Knowledge of Windows, Linux and Mac OS, Android and iOS
• Basic Knowledge of Antivirus, DLP, MDM, and Remote technologies.

Candidate should be from Navi Mumbai only

Desired Candidate Profile

Position Summary:

The Oracle EDM/DRM Associate is responsible for delivery of Oracle Enterprise Data Management Cloud (EDM) and Data Relationship Management (DRM) consulting projects and shows a demonstrated propensity of technical and functional proficiency in the design and development of enterprise-wide master data applications. 

The Oracle EDM/DRM Associate will also:

• Build and deploy master data solutions for Huron client engagements
• Build and deploy data governance procedures for Huron client engagements
• Work effectively on a team with Huron leadership and peers as well as client personnel

Qualifications:

• 1-6 years of design, implementation, and support of master data management applications and familiarity with ERP/EPM/BI applications
• Bachelor's Degree in Computer Science/Management, Information Systems, Business Administration or equivalent
• Experience with Oracle Enterprise Data Management (EDM) or Oracle Data Relationship Management/Data Relationship Governance (DRM/DRG)
• Familiarity with Oracle ERP, EPM or BI applications and Oracle integration methodologies
• Knowledge of business workflows and change processes
• Knowledge of data governance concepts and master data management best practices

Additional Preferred Skill Requirements:

• Has successfully participated in large-scale MDM and Enterprise Performance Management or Enterprise Resource Planning solutions
• Has experience working with REST APIs, Oracle Data Management (Cloud/FDMEE), Oracle Integration Cloud (OIC), PowerShell, Groovy
• Has strong presentation and collaborative skills and can communicate all aspects of the job requirements, including the creation of formal documentation/deliverables
• Excellent analytical and problem-solving skills
• Excellent organizational, time-management, and communication skills

Inside Sales Associate Responsibilities:

• Persuade prospective clients to engage in a phone conversation and/or meeting to discuss our insurance product.
• Connect with prospects over a call (min of 45 calls to be connected each day)
• Advise clients on the insurance policies that best suit their needs
• Customize insurance programs to suit individual clients
• Deliver approved policies to new clients and explain benefits of the policy
• Issue quotes, maintain client records and prepare reports
• Keep abreast of industry and market trends and best practices
• Scout and identify potential clients with need for insurance coverage
• Contact potential customers through calls, emails and arranged meetings
• Provide elaborate explanation of contract features, benefits, and possible downsides to an insurance coverage (as per market perspective).
• Ensure company policies and procedures are maintained when conducting the sales of insurance services
• Discuss with clients to obtain information in order to provide Quotation.
• Facilitate the payment and handover to post sales team.

Requirements:

• SME’s in corporate sales with minimum of 90% sales target achievement rate each month.
• Minimum of 4-5 hours of calling per day required.
• Corporate Sales experience with Tier 1 organisation contributing to the monthly targets
• Connect with prospects over a call (min of 45 calls to be connected each day)
• Previous working experience in Insurance.
• Excellent communication and presentation skills
• Resilient spirit and a persistent nature
• Impeccable interpersonal skills and friendly attitude
• Well organized with time, excellent time management abilities
• Should be a graduate.

• Work directly with enterprise customers to replicate, troubleshoot, and resolve complex technical issues
• Build out a growing technical team distributed across the Asia-Pacific region with core support process and skills
• Work with our developers to identify defects and opportunities for product improvement
• Improve the serviceability of the product by testing new features and developing tools to scale our deployments and auto-support infrastructure
• Define and inspire changes to our product with our development engineering team based on feedback from customers and partner implementations
• Develop and contribute to internal and external knowledge bases
• Provide support on weekdays and also off-hours on an as-needed and scheduled rotational basis
• Be a champion for our customers. Go above and beyond to ensure customers are getting the most out of their investment in the company platform.

You'll need:

• Excellent written and verbal communication skills – you’re able to work with a wide variety of people and collaborate with geographically distributed teams and effectively communicate everything from data points to critical feedback
• Entrepreneurial spirit and are not afraid to take on new challenges
• Customer Obsession – you are passionate about delivering a high-quality support experience and providing customers with the tools they need to succeed. You judge our own success by the success of the team and the happiness of our customers.
• Professional experience troubleshooting at least five of the following: Linux Sysadmin experience, Kubernetes, ansible, Postgres, MongoDB, MySQL, Cassandra, Database Administration, management of distributed systems, network troubleshooting including tcpdump, query performance, performance troubleshooting with tools like perf and strace
• Well recommended candidates will have experience scripting and writing code in Python, Bash, and Java, or have some full-stack web development experience.
• 12+ years in a technical support role required
• Prior experience as a technical lead preferred