Customer Success Manager

• Strong Physical Product Designer / Industrial Designer profile
• Mandatory (Experience 1) - Must have a minimum 7+ YOE in Designing Consumer Electronics or Consumer Durables Physical Products.
• Mandatory (Experience 2) - Very Strong Experience with CMF (Color, Material, Finish) for Physical product designs
• Mandatory (Experience 3) - Must have experience with 3D Designs using computer-aided design (CAD) tools
• Mandatory (Portfolio) - Strong portfolio of Industrial / Physical Product design Consumer Products (Must have shown the 3D look and feel of Physical products in portfolio)
• Mandatory (Company) - Good Consumer Electronics or Handset / Mobility or Automotive Industry or New age start-ups ( Eg, Jaguar, Titan, Ola, Fossils, BMW)
• Mandatory (Education) - Design Degree from NID Ahmedabad or an equivalent tier-1 design institute

Preferred Companies

Consumer Electronics / Wearables / Audio:

boAt, Noise, Fire-Boltt, Pebble, Mivi, Portronics, Ambrane, Crossbeats, Zebronics, Realme TechLife, Boult Audio, Play, Havells, Atomberg.

Handsets / Mobile Devices / Smart Devices:

OnePlus, Xiaomi India, Realme, Samsung India, Apple India, Vivo, Oppo, Infinix, Lava, Micromax, Nothing (India presence), Motorola India, iQOO

Automotive / Mobility / EV Startups:

Ola Electric, Ather Energy, Tork Motors, Ultraviolette, Bounce Infinity, Revolt Motors, Simple Energy, Yulu, BluSmart, Euler Motors, Ampere Vehicles (Greaves), Okinawa Autotech, Hero Electric, Rapido, Zoomcar, Vogo

New Age Lifestyle / Tech-Driven Brands (Indian + Global):

Ola, Ather, Titan, Fastrack, Fossil, boAt, Noise, Ultrahuman, Lenskart, CRED, BMW, Jaguar, Mercedes-Benz India, Tesla (India entry pending), MG Motor India, BYD India, IKEA India

Salesforce Service Max Administrator

Location - remote

 REQUIRED QUALIFICATIONS

  Salesforce Admin certification, ServiceMax 101 and ServiceMax 201 certifications required

  6+ years working in Salesforce ServiceMax Administrator and a strong understanding of Salesforce best practices

  Salesforce ServiceMax & Service Cloud experience is required

  Experience on full-cycle implementation of ServiceMax

  Experience on designing solutions within the ServiceMax platform and Salesforce

  Salesforce analytics configuration experience is required

  Salesforce flow configuration experience is required

  Understand data integrations between various enterprise applications (e.g. SAP)

  Experience with JIRA Projects and Service Management system is desirable. Proven experience with developing and implementing ServiceMax solutions such as Depot Repair and Factory Repair processes.

  Hands-on experience building SFMs, Inventory management, Preventative Maintenance, Work Execution

  Hands-on Experience with Contracts, Warranties, Entitlements Management.

RESPONSIBILITIES

  Maintain tight controls for change management within the platforms, utilizing strict software development practices (e.g. dev, test, approval, prod).

  Coordinate with Salesforce Lead to design, implement changes and support the Salesforce platform for Sales, Marketing, and service

  Assist with solution design and implementation of Salesforce configurations based upon business requirements

  Support Salesforce security and data integrity across the platform

  Document “as-built” configurations to build a configuration portfolio

  Provide end-user production support, solve business/customer issues, and ensure data accuracy across the system. Manage data quality, data cleansing activities to ensure data integrity and accuracy within the Salesforce ServiceMax platform

  Partner with business stakeholders to proactively identify, drive, and build improvements, automations, enhancements, and system customization that solve critical business needs

  Stay up to date with Salesforce releases, new features and best practices and assess their impact on the organization

  Understand data flows and integrations between various enterprise applications

  Perform day-to-day Salesforce administration tasks including but not limited to user and license assignment, roles, profiles, permission sets, workflows, and process automation with process builder and flows

  Provide insightful technical recommendations to address specific business needs

  Create and customize objects, fields, layouts, dashboards, and reports to automate processes and improve user experience

  Develop reports and dashboards to support end user analysis

  Provide training as required to support the end user adoption of the application.

Key Responsibilities:

• Design, develop, and implement Forms and Interfaces within Oracle EBS R12.
• Provide technical expertise across Oracle SCM or Finance modules such as AP, AR, GL, FA, PA, and Cash Management.
• Work in a collaborative team environment, contributing to the advancement of project goals and self-learning.
• Apply knowledge of AIM and OUM methodologies for execution and documentation.
• Develop and maintain technical documentation including Functional and Technical Design Documents.
• Participate in unit testing, support UAT, and assist during go-live and post-production support.
• Collaborate with functional teams and stakeholders to gather requirements and translate them into technical solutions.

Minimum Qualifications:

• Bachelor's or Master's Degree in BE, MBA, M.Tech, or MCA
• Minimum of 7 years of experience in Oracle Applications Technical (EBS R12)
• Strong hands-on experience in:
• PL/SQL
• Oracle Reports, Forms, and Interfaces
• AOL Concepts
• XML Publisher, Workflow
• Oracle Application Framework (OAF)

Preferred Qualifications:

• Functional exposure to P2P modules including PO, AP, and GL
• Ability to work independently with minimal supervision
• Strong communication and interpersonal skills
• Client-facing experience is highly desirable 
• Positive and flexible attitude with the ability to adapt to changing environments

• Ability to understand business requirements and translate them into technical requirements
• Write, test, and release world-class, production-ready code
• Ensure that the data needs of the UI are fulfilled with efficient database queries
• Ensure compliance with software engineering standards and processes defined at Simform.
• Optimizing components for maximum performance across a vast array of web enabled devices and browsers

• Solid hands-on experience with ReactJS frontend development with modern practices. 
• HTML5, JavaScript, ES6, and TypeScript expertise
• Experience with   React .js / D3.js / GraphQL is a plus
• Proficiency with CSS3, Sass, and Mixins - knowledge of GSAP would be a plus
• Familiarity with RESTful APIs integration 
• Experience with common front-end development tools such as Babel, Webpack, NPM, Bower, Gulp etc. 
• Familiarity with code versioning tools such as Git, SVN, Github, Bitbucket

ABOUT US

White.Inc is a house of digitally native brands (DNBs) that is creating Instagram-first DTC brands across verticals like Cookware, Houseplants, Drinkware, Apple Gear and Luggage. We believe that to lead a better life in today's ever-changing world, we need products that are constantly evolving and contribute to our busy lives. To bring to life such category-disrupting brands, we have partnered with the world’s leading product design company to create products that are crave-worthy and address the needs of a new generation of Indian consumers.
Started by people with a decade+ experience in the e-commerce and D2C sectors, the founders have developed 2000+ products across multiple categories and scaled global brands in India such as RhinoShield & PopSockets. Leveraging on their expertise in driving growth, product development, supply chain, technology and access to global markets, White Inc is poised to deliver products that inspire and excite our consumer base.
We are rapidly growing and looking for someone as excited as us to be a part of this growth journey. If you love start ups, a fast-paced environment with lots of action and the opportunity to create India's new-gen disruptive brands, then click away and get set to propel your career to greater heights.
We are looking for a junior copywriter with working experience creating content across a range of channels to join our in-house marketing team.

THE ROLE

We are looking for a Junior Copywriter with excellent writing and research skills to develop memorable and stand-alone copy. As part of this role, you will create content across several channels including social media, websites, landing pages and performance content as well as be a part of brainstorming sessions to develop brand campaign ideas. We are looking for a candidate who is a team player, can think innovatively and has a flair for creative copywriting and ideation.

RESPONSIBILITIES

• Write compelling content across various platforms including engaging social media posts, click-worthy email campaigns, website copy, etc.

• Collaborate with internal stakeholders to interpret project briefs and develop relevant concepts into content.

• Ideate for and contribute towards a content strategy for marketing and tactical campaigns.

• Conduct in-depth research to write copy specific to our target audience.

• Emulate and hone brand persona in all the content and creatives.

• Proofread all content before it is sent across to the senior copywriter for further review.

• Respond to and consolidate multiple edits and points of feedback into your work.

QUALIFICATIONS

• Minimum 1-year experience as a copywriter.

• Candidates from agency backgrounds are a must.

• A passion for writing and the willingness to learn from other creative professionals.

• Strong research skills that ensure all copy is correct and accurate.

Work on improving the flows and overall architecture of the core product at OneCard and OneScore app. 

What you will do:

• Execute all product design flows and visual design stages from concept to final hand-off to engineering.
• Conceptualize original mobile design ideas that bring simplicity and user-friendliness to complex roadblocks.
• Create seamless navigation flows and architecture to improve discoverability, engagement and conversions. 
• Present and defend designs and key deliverables to peers and executive-level stakeholders.
• Establish and promote design guidelines, best practices, and standards.
• Leverage user testing to make product improvements.
• Participate in contributing ideas, updates, and product development areas to the team.

Experience Range: 

Proven 5-6 years of work experience as a Product Designer. Must have worked on digital products. Familiar with user research practices. Having worked in the app product space is a huge plus. 

Technical Expertise:

• Demonstrable Product design skills with a strong portfolio is a must.
• Proficiency in Adobe XD, Illustrator and Figma is a must.
• Design eye-catching mobile app experiences for our app experiences.
• Up-to-date with the latest Mobile app trends, techniques, and technologies.
• BS/MS in Human-Computer Interaction, Interaction Design, or Visual Arts is a plus.

About Vymo

Vymo is a Sanfrancisco-based next-generation Sales productivity SaaS company with offices in 7 locations. Vymo is funded by top tier VC firms like Emergence Capital and Sequoia Capital. Vymo is a category creator, an intelligent Personal Sales Assistant who captures sales activities automatically, learns from top performers, and predicts ‘next best actions’ contextually. Vymo has 100,000 users in 60+ large enterprises such as AXA, Allianz, Generali.Vymo has seen 3x annual growth over the last few years and aspires to do even better this year by building up the team globally.

What is the Personal Sales Assistant

A game-changer! We thrive in the CRM space where every company is struggling to deliver meaningful engagement to their Sales teams and IT systems. Vymo was engineered with a mobile-first philosophy. The platform through AI/ML detects, predicts, and learns how to make Sales Representatives more productive through nudges and suggestions on a mobile device. Explore Vymo https://getvymo.com/">https://getvymo.com/

What you will do at Vymo

From young open source enthusiasts to experienced Googlers, this team develops products like Lead Management System, Intelligent Allocations & Route mapping, Intelligent Interventions, that help improve the effectiveness of the sales teams manifold. These products power the "Personal Assistant" app that automates the sales force activities, leveraging our cutting edge location based technology and intelligent routing algorithms.

A Day in your Life 

• Design, develop and maintain robust data platforms on top of Kafka, Spark, ES etc.
• Provide leadership to a group of engineers in an innovative and fast-paced environment.
• Manage and drive complex technical projects from the planning stage through execution.
  
  

What you would have done  

• B.E (or equivalent) in Computer Sciences
• 6-9 years of experience building enterprise class products/platforms.
• Knowledge of Big data systems and/or Data pipeline building experience is preferred.
• 2-3 years of relevant work experience as technical lead or technical management experience.
• Excellent coding skills in one of Core Java or NodeJS
• Demonstrated problem solving skills in previous roles.
• Good communication skills.

Job Responsibilities:

• Experienced in successfully delivering projects with an effort of at least 300 MM - 400 MM
• Delivering projects in Capital Market domain – either in implementation projects or in BAU support projects
• Strong grasp on project management methodologies: planning, work break down, estimation & tracking
• Knowledge on estimation techniques, risk management
• Development background on JEE based application

Desired Traits:

• Very good communication & presentation skill
• Managing different types of stakeholders
• Good leadership skill including conflict resolution and expectation management of project team

Certification:  PMP