Customer Success Manager

🚀 What You’ll Do:

• Design and develop scalable full-stack applications using Java, Spring Boot, Microservices, and React.js/Next.js
• Build and consume RESTful APIs for web and mobile platforms
• Work with Kafka (or similar messaging systems) for asynchronous data processing
• Optimize app performance using Redis or similar distributed caching tools
• Implement and manage Micro Frontends architecture for modular web apps
• Collaborate with QA, Product, and DevOps teams in an Agile/Scrum environment
• Handle end-to-end debugging and performance tuning
• Communicate effectively with cross-functional stakeholders and clients
• Take ownership of modules and deliver with minimal supervision

✅ Skills We’re Looking For:

• 6+ years of hands-on experience in Java Fullstack Development
• Proficiency in Java, Spring Boot, and Microservices
• Strong frontend development using React.js or Next.js
• Experience with Kafka, Redis, MySQL/PostgreSQL, and NoSQL databases
• Familiarity with Micro Frontends architecture
• Good understanding of Agile practices and tools like JIRA
• Bonus: Knowledge of Oracle ATG (Oracle Commerce) and Retail domain

💡 Why Join Us:

• Work on impactful retail solutions in a fast-paced, tech-driven environment
• Ownership, autonomy, and support to innovate
• Collaborate with passionate engineers and product leaders
• Competitive compensation and remote flexibility

📩 Interested?

Apply now or reach out for a quick chat. Let’s build something great together!

What You will do 

● Create beautiful software experiences for our clients using design thinking, lean and agile methodology.

● Work on world-class software products using the latest cutting edge technologies and platforms.

● Work in a dynamic, collaborative, transparent, non-hierarchical culture.

● Work in collaborative, fast-paced and value-driven teams to build innovative customer experiences for our clients.

● Help to grow the next generation of developers and have a positive impact on the industry.

Basic Qualifications

● Experience: 4+ years.

● Hands-on development experience in backend, Java, SprintBoot, Hibernate, SQL, MongoDB, Jenkins, Microservices etc...

● Server-side development experience mainly in JAVA.

● Passion for software engineering and follow the best coding concepts. ● Good to great problem solving and communication skills.

● Experience in working with cross-border, distributed teams is a must.

Nice to have Qualifications 

● Product and customer-centric mindset.

● Great OO skills, including design patterns.

● Experience with large-scale enterprise systems

Job Description:

 Contact Center – Process Associate

Contact Center Agent Job Responsibilities:

• Managing a team that obtains client information by answering telephone calls; interviewing clients; verifying information.
• Determines eligibility by comparing client information to requirements.
• Informs clients by explaining procedures; answering questions; providing information.
• Maintains communication equipment by reporting problems.
• Maintains and improves team quality results by adhering to standards and guidelines, recommending improved procedures.
• Updates job knowledge by studying new product descriptions; participating in educational opportunities.
• Accomplishes team and service delivery mission by completing related results as needed.
• Team performance reporting and management

Work Hours:

• Should be flexible

Location: Kolkata

Qualifications / Skills:

• Verbal communication
• Phone skills & Listening
• Reporting & Data entry skills
• Informing
• Customer focus
• Customer service
• Attention to detail
• Professionalism
• Multi-tasking

Band: A3

Education, Experience

• University/college degree is an asset
• Previous customer service experience of 1 years to 2 years, especially in Voice process.

Position – A4 (Senior Associate) – Multiple Positions

Experience – 3 to 5 Years

Skillset – Helpdesk, Contact Center, Inbound Calls, Outbound Calls, Call Center, ETC.

Salary Range – Max 3.25 LPA

Location – Kolkata

Notice Period – Immediate or Max 30 days

SPOC – Arnab Sarkar

Job Description:

  Contact Center – Senior Associate

Contact Center Agent Job Responsibilities:

• Managing a team that obtains client information by answering telephone calls; interviewing clients; verifying information.
• Determines eligibility by comparing client information to requirements.
• Informs clients by explaining procedures; answering questions; providing information.
• Maintains communication equipment by reporting problems.
• Maintains and improves team quality results by adhering to standards and guidelines; recommending improved procedures.
• Updates job knowledge by studying new product descriptions; participating in educational opportunities.
• Accomplishes team and service delivery mission by completing related results as needed.
• Team performance reporting and management

Work Hours:

• Should be flexible

Location: Kolkata

Qualifications / Skills:

• Verbal communication
• Phone skills & Listening
• Reporting & Data entry skills
• Informing
• Customer focus
• Customer service
• Attention to detail
• Professionalism
• Multi-tasking

Band: A4

Education, Experience

• University/college degree is an asset
• Previous customer service experience of 3 years to 5 years, especially in Voice process.

The ideal candidate would be part of the initial Tech team to lead the technology development and transform the firm's vision into deliverables through technology applications. The candidate has upto 5 years of experience in application development and has a strong foothold in both backend and front-end development.

Roles and Responsibilities:
1. Writing python codes for various market data which includes maths and statistical models, fundamental analysis, and sentiment studies. Proficient in Python with a good understanding of various libraries such as Pandas, Numpy, SciPy.
2. Build and develop the efficient architecture of the product to improve the performance and computing speed, with a good understanding of the Django framework.
3. Deploy and maintain the product on a cloud server, handling asynchronous tasks. Good understanding of AWS, Azure, or other cloud infrastructure.
4. Manage data and database, a good understanding of PostgreSQL, MongoDB, or other databases.
5. Fluent in integrating systems using API's.
6. Understanding of front-end applications like Angular, React, Vuejs, and other java applications.
7. Lead, train, and guide the team of junior developers.
8. Understanding and application of Machine learning is a plus.

Benefits of working with us:

• More responsibilities and more opportunities
• The chance to exponentially grow in your career, as Inuvest grows
• Enhance your skill-sets and knowledge
• Opportunity to learn about how the capital market functions and its complexities.
• Feel empowered and change things - We value ideas and suggestions
• Work in an inclusive culture where transparency, creativity, accountability, and ownership are encouraged
• Work with futuristic technologies - AI/ML

Additional Perks:
1. Stock Options
2. Flexible work hours and work from home 

We are hiring, young, enthusiastic, dynamic, smart and experienced individual to be a part of our expanding marketing chain of Casey Food division. If you have –

• A Bachelor’s degree, with sales as your core dream.
• Proven Sales Experience.
• Fantastic track record of meeting sales target.
• A passion towards multitasking and team building.
• Ability to work under pressure.
• Strong problem-solving, organizational and management skills.
• Excellent negotiation, convincing and consultative sales expertise.
• Effective communication skills.
• Exceptional customer orientation knowledge.

Then you are the one to whom we are searching for. Being the Sales head of a district, you will dispose the following job responsibilities:

• Manage sales operations in assigned district to achieve revenue goals.
• Supervise sales team members; the BSMs, on daily basis and provide guidance whenever needed.
• Identify skill gaps and conduct trainings to sales team.
• Work with team to implement new sales techniques to obtain profits.
• Assist in employee recruitment, promotion, retention and termination activities.
• Conduct employee performance evaluation and provide feedback for improvements.
• Contact potential customers and identify new business opportunities.
• Stay abreast with customer needs, market trends and competitors.
• Maintain clear and complete sales reports for management review.
• Build strong relationships with customers for business growth.
• Analyze sales performances and recommend improvements.
• Ensure that sales team follows company policies and procedures at all times.
• Develop promotional programs to increase sales and revenue.
• Plan and coordinate sales activities for assigned projects.
• Provide outstanding services and ensure customer satisfaction.

• Strong verbal and written communication skills.
• A versatile personality with above average organizational and planning skills.
• A person with critical thinking and problem solving ability.
• A good team player with creation and handling of team.
• A customer centric person with customer centric business agenda.
• An exemplar having capacity to analyze marketing trends, and promoting product, service and promotional activities.
• A person who can develop transparent marketing strategies to expand brand recognition.

Experience –

3 – 8 years in FMCG/Retail of Insurance Marketing.

CTC –

20,000 fixed as regular salary, and 5, 000 as TA. Total = 25,000.