Customer Success Manager

Job Title: MERN Stack Developer

Company: Pentabay Softwares

Location: Anna Salai (Mount Road), Chennai

Employment Type: Full-Time

Experience Required: 1–4 Years

Job Description:

Pentabay Softwares is looking for a skilled and motivated MERN Stack Developer to join our growing team. The ideal candidate should have hands-on experience in developing scalable web applications using MongoDB, Express.js, React.js, and Node.js.

Roles & Responsibilities:

• Develop and maintain web applications using the MERN stack
• Build reusable, efficient, and scalable code
• Collaborate with UI/UX designers and backend teams
• Design and integrate RESTful APIs
• Troubleshoot, debug, and optimize application performance
• Participate in code reviews and follow best development practices
• Work closely with project managers to meet deadlines

Required Skills:

• Strong experience with MongoDB, Express.js, React.js, and Node.js
• Proficiency in JavaScript (ES6+), HTML5, and CSS3
• Experience with REST APIs and third-party integrations
• Knowledge of Git/version control systems
• Basic understanding of security and performance optimization
• Familiarity with Agile/Scrum methodology

Good to Have:

• Experience with Redux, Next.js, or TypeScript
• Exposure to cloud platforms (AWS, Azure, or GCP)
• Understanding of CI/CD pipelines

Who Can Apply:

• Candidates with 1–4 years of relevant experience
• Strong problem-solving and communication skills
• Ability to work independently and as part of a team

Work Location:

📍 Anna Salai (Mount Road), Chennai

Years of Experience:2-5 Years
Notice: Immediate to 30 Days

Requirements:

• 3+ years of web development experience using Node.js or similar web technologies

• Well-versed with front-end code in HTML5, CSS3, Javascript, React.js with familiarity in various frameworks and template languages

• Possess strong understanding of Object-Oriented Programming.

• Proficient with database design, optimization and tuning in MySQL or MongoDB

• Experience in design patterns, unit testing, automation techniques (Selenium WebDriver)

• Exposure to Amazon Web Services (EC2, S3, EBS, RDS, SQS, Redshift, etc.)

• Exposure to Docker and Kubernetes

• Exposure to collaborating tools like GitHub, JIRA, Confluence

• Experience in frameworks such as Symfony 2, Express.js, or proven ability to learn on the job

• Experience in Microservices and REST architecture

• Exposure to Scrum methodology and XP technical practices such as unit testing, pair programming, test-driven development, continuous integration or continuous delivery

• Self-motivated, fast learner, detail-oriented, team player and a sense of humor.
  
  

   

JOB RESPONSIBILITIES

• Undertake creative content creation initiatives to contribute towards business goals.
• Involve in brainstorming and pitch in ideas for social media posts and campaigns
• Liaise with concerned team members for content marketing strategies which supports and extends marketing initiatives with setting short-term goals.
• Collaborate with designer and copywriter for content requirements.
• Amalgamate ideas with creative agencies and internal team for performance marketing creatives.
• Align brand communication throughout the channels.
• Ensure content created is in sync with brand language, consistent in terms of style, tone and formats and communications as per the brand personality.
• Analyze customer/community feedback and work collaboratively to generate ideas to increase consumer engagement.
• Monitor on-going market trends and competitive activities on digital platforms.
• Own the development and messaging of the brand narrative.
• Create, execute, and manage marketing programs and campaigns.
• Understanding and involve in decisions pertaining to brand budgets.
• Set brand planning calendar, coordinate with cross-functional activities and planning processes, manage timelines, and ensure timely completion of all deliverables.
• Lead the development of strategies and objectives for building and executing year-round brand engagement through partnerships, social media, and varied platforms.
• Involve in brand pitch and narrations for influencer/celebrity collaborations.

JOB REQUIREMENTS

1. Education: Bachelor's degree in Marketing, Business, or related field. MBA preferred.
2. Work Experience: 5-7 years of experience in brand management, brand marketing and creative content creation.

DESIRED PROFILE

1. Excellent written and Oral presentations skills
2. Insightful as well as an aptitude for creative, out of the box thinking.
3. On top of industry trends and consumer psychology.
4. Knowledge of consumer marketing.
5. Ability to think both creatively and strategically.
6. Deadline-oriented, inquisitive, with great follow-up and reporting skills.
7. Solid exposure to content creation for social media platforms and experience working with influencers/celebrities.
8. Project and budget management skills.    
9. Quick and enthusiastic learner

(Marketing Agency Experience required)

1. Develop high-quality written and visual content, including blog posts, articles, infographics, videos, and social media posts.

Mentor and provide guidance to junior content creators to maintain consistent content quality.

2. Lead content strategy development, collaborating with the marketing team to align with marketing objectives and target audience needs.

Utilize your experience to refine and optimize our content strategy continually.

3. Develop and implement advanced content promotion strategies, including influencer outreach and partnerships.

Monitor industry trends and emerging channels for innovative content promotion opportunities.

4. Take ownership of SEO efforts, conducting in-depth keyword research, and overseeing on-page and off-page optimization efforts.

Monitor and analyze SEO performance, making data-driven improvements.

5. Provide in-depth analysis and insights into content performance, identifying areas for improvement and growth.

Create customized reports for key stakeholders to showcase the impact of content marketing efforts.

5. Manage the content calendar, ensuring alignment with marketing campaigns, industry events, and product launches.

Streamline content production processes for increased efficiency.

Qualifications:

Bachelor's degree in Marketing, Communications, English, Journalism, or a related field.

Minimum of three years of experience in content marketing, with a portfolio of successful campaigns.

About Tazapay Tazapay is founded by 3 seasoned professionals with extensive experience in payments, ecommerce, technology, cross border trade and high growth technology businesses. The company is financially backed by the likes of Sequoia Capital, Saison Capital, RTP Global etc. We https://tazapay.com/ are a Singapore-based b2b and payments startup enabling small and medium-sized businesses (SMBs) to conduct cross-border commerce securely. We believe the world will look very different after this pandemic, as it did after the second world war and the financial crisis of 2008. We foresee a gigantic acceleration towards digitalization. Especially in the B2B space which has lagged behind B2C peers. The pandemic will change that equation

Responsibilities

• Design, write and deliver highly scalable, reliable and fault tolerant systems with minimal guidance

• Participate in code and design reviews to maintain our high development standards

Partner with the product management team to define and execute the feature roadmap Translate business requirements into scalable and extensible design

• Proactively manage stakeholder communication related to deliverables, risks, changes and dependencies

• Coordinate with cross functional teams (Mobile, DevOps, Data, UX, QA etc.) on planning and execution

• Continuously improve code quality, product execution, and customer delight

• Willingness to learn new languages and methodologies

• An enormous sense of ownership

• Engage in service capacity and demand planning, software performance analysis, tuning and optimization

The Ideal Candidate Education

• Degree in Computer Science or equivalent with 5+ years of experience in commercial software development in large distributed systems Experience

• Hands-on experience in designing, developing, testing and deploying applications on Golang, Ruby,Python, .Net Core or Java for large scale applications

• Deep knowledge of Linux as a production environment

• Strong knowledge of data structures, algorithms, distributed systems, and asynchronous architectures

• Expert in at least 1 of the following languages: Golang, Python, Ruby, Java, C, C++

• Proficient in OOP, including design patterns.

• Ability to design and implement low latency RESTful services

• Hands-on coder who has built backend services that handle high volume traffic.

• Strong understanding of system performance and scaling

• Possess excellent communication, sharp analytical abilities with proven design skills, able to think critically of the current system in terms of growth and stability

• Data modeling experience in both Relational and NoSQL databases

• Continuously refactor applications to ensure high-quality design

• Ability to plan, prioritize, estimate and execute releases with good degree of predictability

• Ability to scope, review and refine user stories for technical completeness and to alleviate dependency risks

• Passion for learning new things, solving challenging problems

Nice to have

• Familiarity with Golang ecosystem

• Familiarity with running web services at scale; understanding of systems internals and networking are a plus

• Be familiar with HTTP/HTTPS communication protocols. Abilities and Traits

• Ability to work under pressure and meet deadlines

• Ability to provide exceptional attention to details of the product.

• Ability to focus for extended periods of repetitious activity.

• Ability to think ahead and anticipate problems, issues and solutions

• Work well as a team player and help the team members to resolve issues

• Be committed to quality and be structured in approach

• Excellent and demonstrable concept formulation, logical and analytical skills

• Excellent planning, organizational, and prioritization skills

Job Types: Full-time, Permanent

Salary: upto 20LPA

Summary about us & the role:
Thrive is a restaurant-first direct ordering platform. Our product touches the lives of restaurant owners, management, kitchen + operations staff and also end consumers.

This role offers an exciting chance for you to build a consumer + merchant experience. And there's a lot of scope to grow and learn at the same time.

Direct ordering is a blue-ocean and we're looking out for innovative designers looking to create brand new experiences contrary to what you see already with food delivery apps.

Role:

• Minimum 2 years of relevant experience
• Should possess strong knowledge of visual design principals along with proficiency with illustrations and icon design
• Proficiency with design tools such as Adobe creative suite, Sketch, Figma and prototyping tools
• Shape the user experience of wireframes by adding or enhancing visual elements considering the principals of aesthetic design.
• Focus on the aesthetics of a product and its related materials by strategically implementing iconography, typography, space, layouts, colour, Illustrations, and in dashboard training gifs/ videos.
• Maintain a design style guide and ensure every feature shipping out into production is compliant with it.
• Work closely with frontend engineers to provide design deliverables such as icons, fonts or any other styling element.
• Work closely with product marketing team on the feature announcement plans, come up with the creative and get them implemented.

Good to have

• Ability to multitask and coordinate between teams.
• Strong attention to detail and strong time management.

• Basic HTML5, CSS3, and JavaScript skills are a plus.

***Brownie points

• Prior experience with SaaS tools & dashboards
• Prior startup experience