Customer Success Manager

Location: Ahmedabad

Employment Type: Full-Time (6 Days Working)

Travel: 60–80% (India & Overseas)

About the Opportunity

Are you passionate about quality, compliance, and sustainable business practices?

Join a global certification and assurance leader that helps organizations across industries achieve excellence through internationally recognized ISO standards.

As an Auditor – Management Systems, you will evaluate, inspire, and transform businesses by ensuring compliance with international frameworks, conducting process-based audits, and driving continuous improvement across industries.

What You’ll Do

• Plan, conduct, and report process-based audits at diverse client locations (on-site & remote).
• Evaluate management systems for compliance with ISO 9001, 14001, 45001, 27001, 22000, and 50001 standards.
• Collaborate with client teams across Quality, EHS, HR, and Operations functions.
• Provide clear, actionable audit insights to help clients strengthen systems—not just pass audits.
• Maintain the highest levels of integrity, impartiality, and professionalism in every engagement.
• Identify opportunities for business improvement and sustainability enhancement.

Who We’re Looking For Auditor – Management Systems

Education:

B.E. in Chemical Engineering or B.Sc./M.Sc. in Chemistry / Pharmacy

Experience:

2–6 years in the Chemical or Pharmaceutical industry

Bonus If You Have:

• IRCA/CQI Lead Auditor Certification in ISO standards
• Experience conducting multi-standard or integrated audits

What You’ll Bring

• Strong understanding of ISO standards and risk- & process-based auditing
• Excellent communication and report-writing skills
• Analytical mindset with strong problem-solving abilities
• Proficiency in MS Office and digital audit tools
• Integrity, independence, and client-centric approach

Why You’ll Love Working Here

• Global Reach, Local Impact – Work with clients and teams worldwide
• Continuous Learning – Access to international auditor forums and learning platforms
• Purpose-Driven Work – Enable safer workplaces, cleaner environments, and stronger businesses
• Career Growth – Clear advancement pathways and international exposure
• Digital-First Culture – Leverage innovation to deliver smarter, more efficient audits

About the Company

A global certification and assurance organization serving over 27,000+ clients worldwide across Quality, Environment, Health & Safety, Information Security, Food Safety, and Sustainability.

Its mission goes beyond certification—it focuses on building resilience, protecting people, and caring for the planet.

Ready to Make an Impact?

If you’re a Chemical or Pharma professional driven by excellence, ethics, and a passion for continuous improvement—step into a role that audits more than systems. It audits the future.

Position: UiPath Developer

Experience: 3-7 years

Key Responsibilities:

1. Develop and implement automation solutions using UiPath.

2. Design, develop, test, and deploy RPA bots for process automation.

3. Write and optimize SQL queries, including joins, to manage and manipulate data effectively.

4. Develop scripts using Python, VB, .NET, or JavaScript to enhance automation capabilities.

5. Work with business stakeholders to analyze and optimize automation workflows.

6. Troubleshoot and resolve issues in RPA processes and scripts.

7. Ensure adherence to best practices in automation development and deployment.

Required Skills & Experience:

1. 3-7 years of experience in RPA development with UiPath.

2. Strong expertise in SQL, including writing complex queries and joins.

3. Hands-on experience with at least one scripting language: Python, VB, .NET, or JavaScript.

4. Understanding of RPA best practices, exception handling, and performance optimization.

5. Experience integrating UiPath with databases and other applications.

6. Strong problem-solving and analytical skills.

Preferred Qualifications:

1. UiPath certification is a plus.

2. Experience working in Agile environments.

3. Knowledge of APIs and web automation (AA).

• 5+ years of hands-on ServiceNow development experience.
• 3+ years of dedicated, in-depth experience implementing, configuring, and customizing the ServiceNow SPM/ITBM suite.
• Technical Certifications:
• Must-Have: ServiceNow Certified Implementation Specialist – Project Portfolio Management (CIS-PPM).
• Strongly Required: ServiceNow Certified Application Developer (CAD).
• SPM Module Expertise (Hands-On):
• Demonstrated mastery of the PPM suite (Demand, Project, Portfolio, Resource Management).
• Proven experience with Application Portfolio Management (APM).
• Solid understanding and configuration experience with Agile Development 2.0 and its integration points.
• Platform Skills:
• Expert proficiency in ServiceNow scripting (both client-side and server-side).
• Strong knowledge of the ServiceNow platform architecture, including the Common Service Data Model (CSDM).
• Experience building and consuming REST/SOAP web services.
• Analytical Skills:
• Excellent problem-solving skills with the ability to analyze complex business requirements and translate them into technical designs.
• Strong communication and interpersonal skills, with the ability to effectively collaborate with both technical teams and business leaders.

Preferred Qualifications:

• BS degree in Computer Science or Engineering or equivalent experience

Roles & Responsibilities

Roles and Responsibilities:

• SPM Module Implementation: Lead the design, configuration, development, and implementation of core SPM applications, including:
• Project Portfolio Management (PPM): Including Ideation, Demand, Project, Program, and Portfolio modules.
• Application Portfolio Management (APM): For application inventory, rationalization, and technology portfolio management.
• Agile Development 2.0: Configure and manage stories, epics, themes, and sprints, ensuring seamless integration with PPM.
• Resource Management: Develop and configure solutions for capacity planning, resource allocation, and time management.
• Financial Management: Assist in configuring cost models, budgets, and financial reporting related to projects and portfolios.
• Custom Development & Platform Expertise:
• Develop high-quality, scalable, and maintainable custom solutions using ServiceNow platform capabilities, including Business Rules, Client Scripts, UI Actions, UI Policies, and Flow Designer/Workflows.
• Utilize advanced scripting skills in JavaScript, Glide APIs (GlideRecord, GlideAjax), and HTML/CSS to deliver custom functionality.
• Serve as the technical SME for the SPM module, providing guidance on best practices and platform limitations.
• Integrations:
• Design and implement integrations between ServiceNow SPM and other enterprise systems (e.g., Jira, Azure DevOps, financial systems) using IntegrationHub, REST, and SOAP APIs.
• Stakeholder Collaboration & Support:
• Collaborate with business analysts and stakeholders to gather requirements, create technical designs, and deliver solutions that meet business needs.
• Provide advanced support for SPM applications, troubleshoot complex issues, and perform root cause analysis.
• Reporting and Analytics:
• Create sophisticated reports, Performance Analytics dashboards, and custom visualizations to provide stakeholders with actionable insights into portfolio health, project status, and resource utilization.
• Governance and Maintenance:
• Manage application upgrades, patching, and release cycles for the SPM suite.
• Ensure adherence to coding standards, development best practices, and effective use of update sets for deployments.

• Planning and scheduling Deliverability Assessments (DA) for critical deals
•  Review of overall solution approach
•  Coordinating with service-line Subject Matter Experts(SME) and facilitating DA
•  Review the solution and identify risks based on experience/expertise in specific service-lines
• Articulation of risks and creation of risk reports based on SME connects
• Coordination with key stakeholders on risk mitigation/closure actions
• Creation of RAID(Risk-Assumption-Issue-Dependency) logs for senior leadership reviews

Job Description:

Give clear and accurate information on the current immigration laws & policies.

Provide a fair and neutral evaluation of a candidate's profile.

Provide insights into the options available to enable the candidates & their families to make an educated choice & the right decision.

Provide a personal global career strategy customized to your needs...

Promote the company's products and services.

Meet the assigned targets.

Desired Profile :

Prior experience in any Sales & Marketing/ Overseas Education / Immigration / Sales or Counseling /Tele sales / Business Development / inside sales etc...

Excellent communication skills & command of English

Excellent problem-solving and customer service skills

Familiarity with computers and the internet

Passion to learn and grow

Responsible and motivated to give your best

Team skills and strong relationship-building skills.

Ability to accomplish results.

Dare2Compete is looking for MEAN or LAMP Stack Developers. Developer responsibilities include building our application from concept all the way to completion from the bottom up, fashioning everything from the home page to site layout and function.

Responsibilities of the Candidate:

• Write well-designed, testable, efficient code by using the best software development practices
• Integrate data from various back-end services and databases 
• Gather and refine specifications and requirements based on technical needs
• Be responsible for maintaining, expanding, and scaling our products
• Stay plugged into emerging technologies/industry trends and apply them into operations and activities
• End-to-end management and coding of all our products and services
• To make products modular, flexible, scalable and robust

Our Tech Stack: 

• AngularJS 10
• React
• PHP Laravel
• Mongo DB
• Express.js 
• NodeJS
• MYSQL 8
• NoSQL DB
• Linux OS
• Apache
• Amazon AWS services – EC2, WAF, EBS, SNS, SES, Lambda, Fargate, etc.
• The whole ecosystem of AWS
• And many more…

Required Experience, Skills, and Qualifications:

• Must have at least 1 year of experience to a maximum of 10 years of experience in the technologies that we work with
• Proven working experience in programming – Full Stack
• Top-notch programming and analytical skills
• Must know and have experience in AngularJS 2 onwards
• A solid understanding of how web applications work including security, session management, and best development practices
• Adequate knowledge of relational database systems, Object-Oriented Programming and web application development
• Ability to work and thrive in a fast-paced environment, learn rapidly and master diverse web technologies and techniques
• B.Tech in Computer Science or a related field or equivalent

Salary: As per industry benchmarks. This won’t be a restriction for the right candidate.

An enthusiastic individual with the following skills. Please do not hesitate to apply if you do not match all of it. We are open to promising candidates who are passionate about their work and are team players.

• Must have strong experience in Information Security Management system(ISMS), creation of policy, procedures and implementation.
• Operates as a key contributor to the RFP, Third-Party Risk assessment, cloud security assessment etc.
• Lead the strategic and tactical development of information security framework, risk management and new compliance initiatives
• Subject matter expertise in ISO 27001, SOC2, CCPA, CPRA, GDPR, PCI DSS and HIPAA.
• Must have a strong experience in the documentation process and reviewing MSA, SCC, SLA & DPA.
• Good knowledge of BCP/DR, Incident response, VA/PT and Audit methodologies of various compliance frameworks.
• Good knowledge of Access management, Network, Application Security, Encryption, Backup, Physical Security, ISMS Training & Awareness etc..
• Ability to deal with the customers and vendors on Security and privacy matters.
• Knowledge of Core IT processes, SDLC, network infrastructure will be useful.

• Good written, oral, and interpersonal communication skills.
• Ability to conduct research into IT security issues
• Ability to present ideas in business-friendly and user-friendly language.
• Ability to effectively prioritize and execute tasks in a high-pressure environment.
• Highly self-motivated and hardworking.

• Bachelor’s/master's degree in Security, Computer Science, Management Information Systems, Engineering or related field.
• Should be at least ISO 27001 lead auditor or lead implementer. 
• 3+ years of related work experience in information security governance, risk and compliance (GRC) or relevant compliance roles in the SaaS industry.

A wholesome opportunity in a fast-paced environment that will enable you to juggle between concepts, yet maintain the quality of content, interact, and share your ideas and have loads of learning while at work. Work with a team of highly talented young professionals and enjoy the benefits of being at Xoxoday.

Xoxoday is a rapidly growing fintech SaaS firm that propels business growth while focusing on human motivation. Backed by Giift and Apis Partners Growth Fund II, Xoxoday offers a suite of three products - Plum, Empuls, and Compass. Xoxoday works with more than 2000 clients across 10+ countries and over 2.5 million users. Headquartered in Bengaluru, Xoxoday is a 300+ strong team with four global offices in San Francisco, Dublin, Singapore, New Delhi.

We look forward to connecting with you. As you may take time to review this opportunity, we will wait for a reasonable time of around 3-5 days before we screen the collected applications and start lining up job discussions with the hiring manager. We however assure you that we will attempt to maintain a reasonable time window for successfully closing this requirement. The candidates will be kept informed and updated on the feedback and application status.