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Role Summary
The Director, Client Relations – Staff Augmentation will lead the end-to-end ownership, scaling, and expansion of the staff augmentation business for key global clients, primarily in North America. This role will be responsible for building and growing a high-quality offshore delivery organization, scaling from an initial team of 10 plus FTEs to 100 plus FTEs across multiple client owned processes.
The Director will act as the senior most client interface, partnering with client leadership to understand demand, define the right staffing model, and ensure seamless execution. This role combines business growth, workforce strategy, delivery governance, and organizational building.
The role will also carry full ownership of the P&L for this line of business, including revenue growth, cost optimization, and long-term scalability.
Key Responsibilities
1) Client Leadership and Business Ownership
- Act as the primary point of contact for senior client stakeholders.
- Build strong executive relationships and position the organization as a trusted partner.
- Own the overall engagement, including delivery quality, growth, and client satisfaction.
- Identify opportunities to expand scope, increase FTE count, and introduce additional processes.
- Lead business reviews with clear insights, growth roadmap, and value delivered.
2) Staff Augmentation Strategy and Workforce Planning
- Define staffing strategy including FTE sizing, role mix, and skill requirements.
- Translate client requirements into structured staffing plans.
- Design scalable team structures and reporting hierarchies.
- Establish frameworks for ramp up from small teams to large scale operations.
- Ensure optimal utilization and capacity planning.
3) Delivery Governance and Operational Excellence
- Oversee delivery across all teams ensuring SLA adherence and quality.
- Define KPIs for performance, productivity, and turnaround time.
- Establish governance cadence and reporting mechanisms.
- Ensure consistency across multiple processes and teams.
- Drive strong issue resolution and escalation handling.
4) Transition and Process Onboarding Oversight
- Guide onboarding of new processes into the staff augmentation model.
- Ensure structured knowledge transfer and documentation.
- Define standard onboarding playbooks.
- Identify risks and readiness gaps during expansion.
5) Organization Building and Talent Leadership
- Lead hiring strategy to support rapid scale up.
- Build strong leadership layers including managers and leads.
- Establish training, cross skilling, and career progression plans.
- Drive a high performance culture with clear accountability.
6) Business Ownership, Revenue Growth, and Financial Management
- Own the line of business including revenue, cost, and profitability.
- Drive revenue expansion by increasing FTE count and adding new processes.
- Define pricing aligned with effort and delivery complexity.
- Monitor revenue realization and billing accuracy.
- Manage cost structure including hiring, utilization, and overheads.
- Optimize FTE mix to balance cost and performance.
- Build financial models for workforce planning and growth.
7) Leadership, Team Development, and Organizational Scaling
- Mentor managers and team leads across processes.
- Build second line leadership.
- Establish performance expectations and review mechanisms.
- Drive ownership and continuous improvement culture.
8) Internal Reporting and Strategic Visibility
- Provide updates to leadership on revenue, cost, margins, and growth.
- Present challenges and mitigation plans.
- Track key business metrics such as utilization and productivity.
- Build dashboards for visibility.
- Support strategic decision making with insights and projections.
Success Measures
- Scale from initial team to 100 plus FTEs with stable delivery.
- High client satisfaction and strong relationships.
- Expansion across processes and geographies.
- Consistent SLA performance.
- Strong financial performance and margins.
Required Qualifications
- Bachelor’s degree in Commerce, Finance, or Business. MBA preferred.
- 12 to 18 plus years of relevant experience.
- Experience scaling teams and managing global clients.
- Strong workforce planning and governance experience.
Preferred Experience
- Exposure to finance operations such as Accounts Payable.
- Experience in offshore delivery models.
- Familiarity with SLA frameworks and staffing models.
- Experience scaling new business lines.
Competencies
- Strong ownership mindset.
- Excellent stakeholder management.
- Structured thinking and execution.
- Strong people leadership.
- Commercial awareness and growth orientation.
Reporting and Location
- Reporting to: Head of Operations or Business Unit Head
- Location: Bangalore or Mangalore with overlap for North America time zones
We're Hiring | Sales Executive
Are you a passionate sales professional looking to build your career in the Waste Management & Environmental Services industry?
We're looking for a dynamic and result-oriented Sales Executive to join our growing team and contribute to creating a cleaner, greener future.
Position: Sales Executive
Location: Wagle Estate, Thane
Experience: 1+ Years in B2B Sales
Qualification: Any Graduate / Postgraduate
CTC: Up to ₹4.50 LPA
Joining: Immediate Preferred
Key Responsibilities
Identify and generate new business opportunities through market research, cold calling, networking, and client visits.
Promote waste management and environmental solutions to corporate and commercial clients.
Build and maintain strong customer relationships to drive repeat business.
Conduct market mapping to identify potential clients and business opportunities.
Prepare proposals, quotations, and service presentations.
Coordinate with internal teams for smooth client onboarding and service delivery.
Maintain an accurate sales pipeline and CRM records.
Achieve monthly and quarterly sales targets.
Preferred Industry Background
Waste Management
Environmental Services
Facility Management
Industrial Services
Recycling
Water Treatment (STP/WTP/ETP)
Industrial B2B Sales
Ideal Candidate
1+ years of B2B sales experience.
Strong communication, presentation, and negotiation skills.
Self-motivated, target-driven, and eager to learn.
Comfortable with field sales and client meetings.
Knowledge of MS Office and CRM tools is an added advantage.
● 2 - 5 years of experience
● Expertise in the following areas
○ Java
○ HTTP Protocol
● You’ve heard of or worked with some of the following tech stacks / products
○ Spring
○ Postgresql
○ Redis
○ Docker
○ Message brokers
○ Github
● These non functional areas are familiar to you
○ Performance
○ Debugging
○ Log management
Nice to have:
● Familiarity with AWS
Role Overview:
The Partnership Associate will focus on nurturing existing partner relationships and identifying and onboarding new partners to strengthen Marmeto’s ecosystem. This role is critical for expanding strategic alliances and driving mutual growth.
Key Responsibilities:
- Manage and nurture relationships with existing partners, ensuring alignment and mutual growth.
- Identify and onboard new partners to expand Marmeto’s network.
- Develop and execute partnership strategies to drive referrals and business opportunities.
- Collaborate with partners to co-create and promote joint offerings.
- Track and report on partnership performance metrics.
- Organize and participate in partner-focused events, webinars, and campaigns.
Requirements
Key Skills and Qualifications:
- Experience in partnership or business development roles.
- Strong relationship-building and negotiation skills.
- Understanding of e-commerce platforms and ecosystems.
- Excellent written and verbal communication skills.
- Ability to work independently and manage multiple relationships.
Hi All,
Greetings from LMV Group
We are hiring for a Frontend developer position.
Experience required - 1.5 to 6 years
Skill set required - React js, Html, Material UI, CSS, JavaScript
Location - somajjiguda, Hyderabad
Purpose
All kids have extraordinary talent & creativity, and our mission in the world is to help
nurture it. We truly believe that education needs to develop the whole being, and
exploration of broad interests is key for originality.
We are working hard to be the world's most loved extra-curricular platform
& build the future of passion. We are here to do the best work of our lives, and
together, we hope you are too. Come & help shape the future of inspiration &
passion. As an early team member, you get to shape the direction of our products,
company culture, hiring & product engineering practices.
Team
We are a team that is maniacally customer obsessed & building products that
consumers love.
The plumber in chief, Subramanya Sharma (subba), was recently CPO & CMO @
Cleartrip helping build one of the most loved consumer companies in the region. He
was also instrumental in taking Cleartrip global (8 countries) & create global high
quality products in an increasingly flat world.
We want to recreate the magic and build the same customer obsession & product
culture here.
Principal engineer
About the role
You are an exceptional engineer first, and have experience in mentoring the
engineers in the team.
Build a strong engineering team & culture, hiring great engineers along our
journey.
Engineer new products and features, improve existing products and features.
Working knowledge of Devops & Infra part of the setup.
What are we looking for?
5+ years experience across the engineering stack (both frontend & backend).
Principal engineer 2
Bachelor/Masters of engineering.
You're proficient with multiple parts of our technology stack: React/Swift,
TypeScript, Node.js, and Postgres.
We are location agnostic, but in the same time zone (India). We have a small
garden office @ Jayanagar, Bangalore (home to some of the best dosas in India)
to jam together on anything that requires space.
You are not fixated about any one programming language & can learn new tech
as needed.
You are clear that problem solving & shipping >> scaling in the 0 to 1 stage.
You are somebody who shares the same ethos.
Bonus
You have expertise in data engineering, video or audio engineering.
You contribute to open source projects.
You've an interest in education & kids.
You have interests outside of technology, such as in art, music or any performing
art.
What is our interview process?
An initial 30 min call to understand each other at a high level.
An hour long technical interview where we shall dive deep into your past
experience and your ability to solve simple yet intriguing problem statements.
Optionally, you may have to work on a small assignment to ensure a good
match. (We care about your time and hence the assignment is designed to be
completed within a couple of hours time)
Funding Status
We are backed by a top-tier VC firm
1. 2+ yrs of manual testing exp in web & mobile applications
2. Exp in automation of web testing / mobile testing technologies like Selenium, jasmine etc.
3. Working exp of Performance and security testing of applications
JD:
1. Review requirements, specifications and technical design documents to provide timely and meaningful feedback
2. Create detailed, comprehensive and well-structured test plans and test cases
3. Estimate, prioritize, plan and coordinate testing activities
4. Design, develop and execute automation scripts using open source tools
5. Identify, record, document thoroughly and track bugs
6. Perform thorough regression testing when bugs are resolved
7. Develop and apply testing processes for new and existing products to meet client needs
8. Liaise with internal teams (e.g. developers and product managers) to identify system requirements
9. Monitor debugging process results
10. Investigate the causes of non-conforming software and train users to implement solutions
11. Track quality assurance metrics, like defect densities and open defect counts
12. Stay up-to-date with new testing tools and test strategies
A business analyst serves as a liaison between developers and users, clients, management and IT.
Using IT resources at an advanced level to create IT solutions, enabling organiastion meet their goals
Understanding data formats and translating them to useful process inputs.
Understanding calculation logic and interacting with the clients on their queries
Good knowledge of subject matter – both Finance and IT
Doing product demonstrations internally as well as to clients
Solution implementation from excel integration, data uploads, data checks
Documenting Processes, meetings, flow diagrams, manuals, etc.
Planning and monitoring
Requirements organization and translating and simplifying requirements
Prioritize requirements and create conceptual prototypes and mock-ups
Apply best practices for effective communication and problem-solving
Business Analyst requirements are
Strong written and verbal communication skills.
Good understanding of financial concepts applicable in Capital markets.
Being able to work in a fast-paced multidisciplinary environment as in a competitive landscape new data
keeps flowing in rapidly and the world is constantly changing
Being able to create examples, prototypes, demonstrations
Having a good understanding of des
Understanding of systems engineering concepts
Business case development
Modeling techniques and methods
Flexible and able to adapt to business requirements
Strong logical thinking and problem-solving skills.
Must to Have
MBA in Finance or Worked for a Product based technology company in BFSI
Previous work experience with a Wealth Tech or Fin Tech company is a plus.








