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Looking for technically skilled candidates with excellent interpersonal skills for the technical support position. Technical support officers troubleshoot technical issues, provide timely customer feedback, and support the roll-out of new applications, among other duties.
Moreover, technical support officers need to talk to customers directly, as well as create written documentation, requiring excellent written and verbal communication.
Responsibilities:
- Identifying hardware and software solutions.
- Troubleshooting technical issues.
- Diagnosing and repairing faults.
- Resolving network issues.
- Installing and configuring hardware and software.
- Speaking to customers to quickly get to the root of their problem.
- Providing timely and accurate customer feedback.
- Talking customers through a series of actions to resolve a problem.
- Following up with clients to ensure the problem is resolved.
- Replacing or repairing the necessary parts.
- Supporting the roll-out of new applications.
- Providing support in the form of procedural documentation.
- Managing multiple cases at one time.
- Testing and evaluating new technologies.
- Conducting electrical safety checks on equipment.
Requirements:
- Degree in computer science or information technology.
- Certification in Microsoft, Linux, or Cisco is advantageous.
- Prior experience in tech support, desktop support, or a similar role.
- Proficiency in Windows/Linux/Mac OS.
- Experience with remote desktop applications and help desk software.
- Attention to detail and good problem-solving skills.
- Excellent interpersonal skills.
- Good written and verbal communication.
The ESAB Project Enterprise – SAP S/4HANA Technical & Integration Lead will be a seasoned SAP S/4HANA champion, fluent in the language of integrations, technical complexities and automated testing. You will thrive in the dynamic world of connecting systems and orchestrating flawless data flow. In this role, you will be the linchpin between our core SAP S/4HANA system and the vast ecosystem of connected applications and external data sources. You will lead a team of technical specialists, defining integrations, implementing solutions, establishing automated testing, and ensuring seamless data exchange across the organization.
What you will do
- Lead the design, development, and implementation of complex integrations between SAP S/4HANA and other enterprise systems, cloud applications, and data sources.
- Mastermind the technical architecture of integrated solutions, leveraging SAP Cloud Integration (CPI), API Management, and other relevant technologies.
- Evaluate and implement industry best practices for secure and efficient data exchange using various integration patterns (e.g., API, middleware, cloud-based integrations).
- Work closely with business stakeholders and developers to understand integration requirements and translate them into technical solutions.
- Manage and prioritize integration projects, ensuring timely delivery within budget and scope.
- Monitor and troubleshoot integration performance, identifying and resolving issues proactively.
- Establish test automation tools to optimize testing efforts and improve efficiency.
- Stay up-to-date on the latest SAP S/4HANA integration technologies and best practices, continuously upskilling yourself and your team.
- Lead knowledge sharing and training initiatives to enhance the team's expertise in SAP S/4HANA and integrations.
What we are looking for
- 7+ years of experience working with SAP S/4HANA and ECC.
- Proven track record of successfully leading and delivering complex S/4HANA integration projects.
- In-depth understanding of integration technologies like SAP Cloud Integration (CPI), API Management, middleware, and data migration tools.
- Solid knowledge of SAP ABAP, SAP Basis, and SAP Fiori architecture.
- Experience with cloud-based integration platforms and cloud-native technologies.
- Experience with test automation tools like Tricentis.
- Strong analytical and problem-solving skills.
- Excellent communication, presentation, and interpersonal skills.
- Ability to work independently and as part of a team in a fast-paced environment.
- Leadership qualities and the ability to motivate and mentor others.
Education Requirements
· Not applicable
Preferred
· Understanding of manufacturing industry
Competencies & Behaviors Needed
· Exceptional communicator at all employee levels including senior executives.
· Strong proponent of ESAB’s values and behaviors and EBX principles.
· Drives continuous improvement.
· Effective at building relationships and trust.
· Strong collaboration skills across functions and business platforms.
· Negotiates with associates with a respectful give-and-take approach, where decisions are shared.
· Comfortable working in a global matrix organization.
· Results-oriented with the ability to make decisions and to follow through on programs and developed policies.
· Bias for action; a sense of urgency; initiative-taker; moves with speed.
· Focus on delivering results and continuous improvement.
· Manages workload efficiently and effectively.
· Agile mind; quick on one’s feet.
· Prioritizes for maximum impact.
· Good at synthesizing data and distilling key points.
· Can dive deep into detail to support root cause analysis yet understands the big picture.
· Insightful, deductive reasoner, fact-based analytical person.
· Influencing and driving performance without authority.
Additional Key Attributes
· Integrity, credibility, and character with demonstrated ethical behaviors.
· A collaborator and leader with self-confidence, humility, and consultative skills to positively influence the business.
· A tenacious, operationally minded individual with a strong work ethic.
Key skills : Python, Numpy, Panda, SQL, ETL
Roles and Responsibilities:
- The work will involve the development of workflows triggered by events from other systems
- Design, develop, test, and deliver software solutions in the FX Derivatives group
- Analyse requirements for the solutions they deliver, to ensure that they provide the right solution
- Develop easy to use documentation for the frameworks and tools developed for adaption by other teams
Familiarity with event-driven programming in Python
- Must have unit testing and debugging skills
- Good problem solving and analytical skills
- Python packages such as NumPy, Scikit learn
- Testing and debugging applications.
- Developing back-end components.
Scoutflo is a platform that automates complex infrastructure requirements for Kubernetes Infrastructure.
Job Description:
- In-depth knowledge of full-stack development principles and best practices.
- Expertise in building web applications with strong proficiency in languages like
- Node.js, React, and Go.
- Experience developing and consuming RESTful & gRPC API Protocols.
- Familiarity with CI/CD workflows and DevOps processes.
- Solid understanding of cloud platforms and container orchestration
- technologies
- Experience with Kubernetes pipelines and workflows using tools like Argo CD.
- Experience with designing and building user-friendly interfaces.
- Excellent understanding of distributed systems, databases, and APIs.
- A passion for writing clean, maintainable, and well-documented code.
- Strong problem-solving skills and the ability to work independently as well as
- collaboratively.
- Excellent communication and interpersonal skills.
- Experience with building self-serve platforms or user onboarding experiences.
- Familiarity with Infrastructure as Code (IaC) tools like Terraform.
- A strong understanding of security best practices for Kubernetes deployments.
- Grasp on setting up Network Architecture for distributed systems.
Must have:
1) Experience with managing Infrastructure on AWS/GCP or Azure
2) Managed Infrastructure on Kubernetes
We are seeking a talented and creative UI/UX Designer with strong graphic design skills to join our team.
As a UI/UX Designer, you will play a crucial role in creating intuitive and visually appealing user interfaces for our digital products.
Additionally, you will be responsible for creating eye-catching social media posters and other graphic designs to enhance our brand presence.
About Rocketlane
Rockeltane is a fast-growing SaaS startup in the customer onboarding category and has raised $21M in capital (https://twitter.com/RocketlaneHQ/status/1483821563195850753">we rapped about it!) from global VCs such as 8VC, Nexus Venture Partners, Matrix Partners India, and super angels like Gokul Rajaram and Girish Mathrubootham.
Thanks to the rapid early traction and customer love the product has garnered globally from the likes of LinkSquares, AppCues, ContractPodAI, Chargebee, parcelLab, etc., we have been recognized as a Leader in the Client Onboarding category on G2 within six months of product launch.
With a mission to deliver chaos-free, consistent, accelerated, and delightful customer journeys through its purpose-built software the company was founded in April 2020 by second-time entrepreneur trio - Srikrishnan, Vignesh, and Deepak. Previously, the trio built a successful in-app messaging startup that was acquired by Freshworks (NASDAQ: FRSH) in 2015.
Rocketlane became the https://www.producthunt.com/posts/rocketlane"> #1 Product of the Day on Product Hunt on the day we launched it. We are now building a global and diverse workplace that will empower passionate problem-solvers to innovate, collaborate, do their best work, and see the next phase of hyper-growth together!
What’s the opportunity?
Are you a front-end developer looking to fast-track your learning and growth? Have you looked at world class products like Asana, Notion, or Airtable, and felt “I wish I were part of the early team that built these products”?
At Rocketlane, we’re a team that has previously built and rolled out globally successful SaaS products used by tens of thousands of customers. We’re laser focused on delivering a world class new product again, and looking for an ambitious front-end engineer to join our existing team of 9 engineers.
If it excites you to think of a fast paced start-up environment, building something big from scratch, breaking down new problems, creating well structured UI components, executing on pixel perfect design, paying great attention to every little interaction detail, and doing demos of your work every Friday with a happy and passionate team, then this is the right opportunity for you.
Some of the tech problems you get to work-on as a front-end developer would include building real-time collaboration experiences across our product, building live document editing and modern spreadsheet experiences from scratch, creating flexible new Kanban-style views of work tasks, and crafting cool new UI components and interactions that we will use across our product.
About you:
- Knowledge in the following areas
- React
- SPA Framework patterns
- Hands-on experience in HTML, CSS, SASS & Object Oriented Javascript
- Worked with features provided by browsers (Caching / Storage / Compatibility etc )
Nice to have:
- Familiarity with AWS
- Experience with startups or early stage teams
- Knowledge of module bundlers like Webpack
What’s in it for me?
- Great opportunity: Rocketlane genuinely cares about everyone we hire. You’ll learn new things and grow no matter how experienced you are; you will be working with founders who have more than three decades of collective experience in building significant B2B SaaS startups.
- Great team: Work with a world-class, high-velocity team that truly embodies the values of empathy, curiosity, and customer-centricity. Check out thehttps://www.linkedin.com/feed/hashtag/?keywords=rocketlane_meet_the_team"> MTT(Meet The Team) videos on our LinkedIn.
- Great culture: An open, fun, and exciting startup culture that empowers its people to champion big problems with the freedom to think and innovate.
- Growth: You could easily and quickly transition into other roles you might like.
- Impact: You get to be part of a global, passionate team in a fast-paced and growth-oriented environment. The team has a work philosophy of being high on ambition, ownership, and a bias for action.
- Monetary rewards and benefits: Competitive salary, flexible leave policy, and more!
Regional Sales Manager
Company Profile
Ashnik is a leading enterprise open source solutions company in Southeast Asia and India, enabling organizations to adopt open source for their digital transformation goals. Founded in 2009, it offers a full-fledged Open Source Marketplace, Solutions, and Services – Consulting, Managed, Technical, Training. Over 200 leading enterprises so far have leveraged Ashnik’s offerings in the space of Database platforms, DevOps & Microservices, Kubernetes, Cloud, and Analytics.
As a team culture, Ashnik is a family for its team members. Each member brings in different perspective, new ideas and diverse background. Yet we all together strive for one goal – to deliver best solutions to our customers using open-source software. We passionately believe in the power of collaboration. Through an open platform of idea exchange, we create vibrant environment for growth and excellence.
Responsibilities
- Create strong relationships with key client stakeholders at both senior and mid-
management levels - Create & articulate compelling value propositions around the use of Open-source technology
- Understand Ashnik’s capabilities & services and effectively communicate offerings to the customers
- Create, implement and own a sales pipeline to manage customer lead intake, outbound activity, prioritization and metrics for measurement of deal status
- Understand the competitive landscape and market trends
- Establish sales objectives by forecasting and developing annual sales quotas for regions and territories; projecting expected sales volume and profit for existing and new products/technologies
- Desire to own projects and exceed expectations, with ability to find solutions and deliver results within a rapidly changing, entrepreneurial, technology-driven culture
- Ability to identify and solve client issues strategically
- Excellent interpersonal skills, with the ability to communicate effectively with management and cross-functional teams, for both technical and non-technical audiences
- Work with the Sales, pre-sales, technical and Operations, teams to implement targeted sales strategy
- Generate and maintain accurate Account and Opportunity plans
- Work with internal teams on behalf of clients to ensure the highest level of customer service
- Interface with technical support internally to resolve issues that directly impact partners
- Establish high levels of quality, accuracy and process consistency for the sales team
- Reporting and analytics
- Ensure reports and other internal intelligence and insight is provided to the sales team
- Keen business sense, with the ability to find creative business-oriented solutions to problems.
Qualification and Skills
- Graduate with minimum 8-10 years of experience in selling IT software products to large enterprises in South India
- Strong skills in enterprise sales cycle
- Familiarity with open source software is highly desirable
- Strong communication and presentation skills
Location: Bangalore
Package: upto 20L
ServiceNow,ITSM + CSM
Role Purpose The role holder is responsible for developing ServiceNow services, applications and modules, which satisfy the agreed requirements/stories and acceptance criteria, in collaboration with the Lead Consultant and Engagement Manager, on customer projects. The role holder will ensure that Fujitsu is seen as a trusted ServiceNow delivery partner and project activities are successfully delivered as sold, generating positive customer feedback and unpinning further business growth.Key Accountabilities 1.Product Development. In-depth knowledge of the ServiceNow Platform (2 years), from the technology, development, integration and modules, to design, develop, implement and test modules in line with agreed timelines, budget, costs, quality and development standards.2.IT Integration. Provides integration facilities and provisions logistics on ServiceNow implementation projects, for the required customer integrations.3.Process Improvement. Suggests and implements proposals for process improvements within projects, once agreed.4.Innovation. Uses new technologies and methods actively to develop competitive services on customer projects.5.Documentation. Provides technical documentation on modules / products, following company standards on customer projects.6.Technical Expertise. Maintains high level of product and solution knowledge and maintains an up-to-date skills profile in ServiceNow and Java Scripting, .NET and Jelly code.7.Capabilities: Ability to drive business requirements and take an active/leading role with customer stakeholders including C-level / director level / users.Selection Criteria:Must have implementation experience in complete ITSM and CSM (Agent and Configurable Workspace, Playbook, Types, Guided decisions, Configuration Areas, Roles, Integration of CSM with other ServiceNow Apps).Strong expertise in scripting on the ServiceNow platform using JavaScript, CSS and Angular JS: Flows, Business Rules, Client Scripts, UI Actions, Widgets and UI PagesDeep understanding of the key technologies relevant to the ServiceNow integration solutions including: Integration Hub, SSO, Web Services, LDAP, JDBC, etc.Educated to degree level or have at least three years experience in an IT industry/environmentAt least three years of experience in technical delivery, preferably within a consulting environmentServiceNow Certified Administrator is essentialServiceNow Certified Implementation Specialist is desirableServiceNow Application Developer certification is essential.Experience of software development lifecyclesExperience of Agile and Waterfall project methods.
- Bachelor of Engineering or Masters Degree in Computer Science
- MEAN stack developer with
- Experience in software development, prototyping, functional analysis, integration, and testing.
- Experience with Javascript and RESTful technologies including building RESTful APIs
- In-depth understanding of the JavaScript programming languages especially Angular and node.js and the ability to peer review other engineer's code constructively
- Highly skilled at problem-solving, unit-testing, and debugging.
- Expert understanding of best practice engineering principles for building MEAN applications.
- In-depth knowledge of database systems and an understanding of data structures, data normalization, and query performance considerations. Particularly Non-Relational/NoSQL databases including MongoDB.
- Automated unit testing and CI experience
- Ability to effectively communicate technical concepts pictorially, orally or in writing.
- Docker experience desired
- Ability to learn business rules quickly by reading requirements, engaging in conversation, or reverse engineering.
- Expertise in source code control and versioning concepts.









