Executive Business Development

Job Title: Customer Service Executive

Job Description:

As a Customer Service Executive, you will play a crucial role in delivering excellent customer experiences. You will be responsible for handling customer inquiries, resolving issues, and ensuring overall satisfaction. Strong communication skills, empathy, and a solution-oriented mindset are key to success in this role.

Must-Have Skills:

1. Communication Skills: Exceptional verbal and written communication skills to interact effectively with customers.
2. Customer Focus: A customer-centric approach with the ability to understand and meet customer needs.
3. Problem-Solving: Strong problem-solving abilities to address customer issues and find satisfactory resolutions.
4. Empathy: Ability to empathize with customers and provide support in a compassionate manner.
5. Multitasking: Capacity to handle multiple tasks efficiently in a fast-paced environment.
6. Adaptability: Flexibility to adapt to changing situations and customer requirements.
7. Team Collaboration: Ability to collaborate with cross-functional teams to achieve customer satisfaction.

Good-to-Have Skills:

1. Product/Service Knowledge: Familiarity with the company's products or services.
2. Previous Customer Service Experience: Prior experience in a customer service role is advantageous.
3. Technical Proficiency: Basic technical skills to navigate systems and assist customers with online platforms.
4. Time Management: Efficient time management skills to prioritize and meet deadlines.
5. Language Proficiency: Additional language proficiency may be beneficial, depending on the customer base.

• Minimum 4 years of application development experience.
• Experience in .NET Framework, Dotnet Core, C#.Net, MVC, Web API, Angular 4+versions
• Expert in Front end tool Angular 4+ version      
• Expert in Web application development using C#, ASP .Net.
• Experience in working directly with the customer.
• Understand customer requirements and come up with the estimate.
• Work independently to provide quality delivery based on customer requirement.
• Passion to learn systems and customer business and come up with solutions to business pain points.
• Experience in working with Agile Projects.
• Possess excellent written and verbal communication skills

We will share our workload as a team and we expect you to work on a broad range of tasks. Here’s are some of the things you might have to do on any given day:

• Developing APIs and endpoints for deployments of our product
• Infrastructure Development such as building databases, creating and maintaining automated jobs
• Build out the back-end to deploy and scale our product
• Build POCs for client deployments
• Document your code, write test cases, etc.

This person MUST have:

• B.E Computer Science or equivalent
• 5 years experience with the Django framework
• Experience with building APIs (REST or GraphQL) 
• Strong Troubleshooting and debugging skills
• React.js knowledge would be an added bonus 
• Understanding on how to use a database like Postgres (prefered choice), SQLite, MongoDB, MySQL.
• Sound knowledge of object-oriented design and analysis.
• A strong passion for writing simple, clean and efficient code.
• Proficient understanding of code versioning tools Git.
• Strong communication skills.

Experience:

• Min 5 year experience
• Startup experience is a must. 

Location:

• Remote developer

Timings:

• 40 hours a week but with 4 hours a day overlapping with client timezone.  Typically clients are in California PST Timezone.

Position:

• Full time/Direct
• We have great benefits such as PF, medical insurance, 12 annual company holidays, 12 PTO leaves per year, annual increments, Diwali bonus, spot bonuses and other incentives etc.
• We dont believe in locking in people with large notice periods.  You will stay here because you love the company.  We have only a 15 days notice period.

• Themselves Make Outbound Calls to Prospects
• Manage a Team of 1-3 Sales Guys.
• Leading Sales teams to reach Sales targets.
• Provide detailed and accurate sales forecasts.
• Recruit, hire, and train sales team.
• Maintain a proper follow up format with whole team
• Explaining the services of Hedgehomes over call and in person to the clients
• Assisting the Prospects in site visits to various real estate projects briefing them
  about the pros and cons of individual location and project.
• Analyzing the requirement of the prospect and finding a suitable project for him/her.
• Supporting business development through active lead nurturing and developing prospect relationships
• Work on CRM software tools.

Location: Pune, Maharashtra, India

We at FlytBase are looking for passionate and hardworking Software QA Automation Engineers to join our rapidly growing team. As a Software QA Automation Engineer, you will be responsible for the planning and implementation of tests that prove the functional and non-functional requirements of the system.

Role and Responsibilities:

1. Designing and developing test automation scripts for a MEAN stack application.
2. Using test automation guidelines.
3. Testing and proving that the software meets major architectural requirements.
4. Proving for scalability and performance of a software.
5. Ensuring the quality of the system as a whole.
6. Supporting the development team and software engineers during the development and testing phase.
7. Build tools and frameworks to aid continuous delivery, deployment and debugging.
8. Prepare defect reports and report test progress.

Qualifications and Requirements:

1. At Least 2 years of experience in Automation Testing or similar role for MEAN stack application
2. Experience with Jasmine, Karma, Protractor or similar end-to-end testing tool.
3. Excellent knowledge in testing skills (design test plan and test strategy, writing and executing test cases, opening bugs, verifying bugs etc)
4. A team player, fast learner with good interpersonal, verbal and written communication skills.

Good to have:

1. Experience or keen interest in aerial robots i.e. drones.
   
   

   What Will I Earn?

   This role comes with an annual CTC that is market competitive and depends on the quality of your work experience, degree of professionalism, culture fit and alignment with FlytBase’s long-term business strategy.

    

    

   
   Perks:

   1. Fast-paced Startup culture
   2. Hacker mode environment
   3. Enthusiastic and approachable team
   4. Professional autonomy
   5. Strong meritocracy
   6. Zero bureaucracy 
   7. Company-wide sense of purpose
   8. Flexible work hours
   9. Informal dress code