
Strong Customer Success Manager / Implementation Manager / Post-Sales Enterprise Delivery Profiles
Mandatory (Experience 1): Must have 6+ years of relevant experience in customer-facing Customer Success / Account Management / Implementation roles.
Mandatory (Experience 2): Must have 3+ years of hands-on experience supporting enterprise customers in North America and/or Europe
Mandatory (Experience 3): Must have owned end-to-end enterprise customer implementations, including discovery, onboarding, integrations, go-live, and stabilization.
Mandatory (Experience 4): Must have experience working with CXO / VP / Director-level stakeholders as primary points of contact (POCs) for enterprise accounts.
Mandatory (Experience 5): Must have managed enterprise accounts with ACV / ARR of at least USD 40K+, and owned commercial outcomes such as renewals, expansions, upsells, and retention (NRR).
Mandatory (Experience 6): Must have worked in B2B SaaS companies with complex technical products
Mandatory (Experience 7): Must have a conceptual understanding of SaaS architecture and APIs, with the ability to troubleshoot workflows and coordinate closely with engineering and product teams (hands-on coding not required).
Mandatory (Compensation): Candidate's Current CTC should not be less than 27 LPA.

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Job Responsibilities :
- Must have knowledge of at least two PHP frameworks out of Laravel, Cakephp, CodeIgniter and YII.
- Must have basic knowledge of HTML, CSS, JavaScript and jQuery.
- Knowledge of CMS architectures like Wordpress, Joomla, Drupal etc. will be an added advantage.
- Knowledge of eCommerce frameworks like WooCommerce, Magento, OpenCart etc will be an added advantage.
- Good knowledge of Object-Oriented Concepts & a strong passion for Software Development.
- Strong Interaction and Design Sense
- Familiarity with LAMP stack (Apache, MySQL and phpMyAdmin)
- Comfortable with SQL and/or Script Programming.
- Experience in Designing & Developing Database in MySQL is a MUST.
Required Skills:
- Knowledge and/or willingness to learn, highly motivated.
- Fully comfortable working in English, both in written and spoken language.

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Outstanding career growth & development opportunities
Competitive salary & work benefit package
Passionate, energetic & innovative work culture
Experience building high-performance, large-scale, distributed server applications.
Experience with any of the back-end programming languages such as JavaScript (NodeJS), Java, C#, Python, PHP, etc.
Commitment to developing clean code that is easy to maintain and enhance strong logical thinking, analytical and problem-solving skills
Candidate must possess at least Diploma/Advanced/Higher/Graduate Diploma, Bachelor's Degree/Post-Graduate Diploma/Professional Degree in Computer Science/Information Technology or equivalent.
Required language(s): English, Mandarin
Preferably Junior Executive specialized in IT/Computer - Software or equivalent.
Preferably candidate with at least 2-year experience in IT/Computer - Software or equivalent.
Job Summary:
The ATS Senior Executive will be responsible for managing the Applicant Tracking System (ATS) used by the company to source, screen, and hire candidates. They will work closely with recruiters, hiring managers, Delivery Heads and other stakeholders to ensure the ATS is optimized to meet the company's hiring needs, and that all users of the system are trained on its features and functionality. The ATS Senior Executive will also be responsible for data analysis and reporting to ensure the recruitment process is efficient and effective.
Key Responsibilities:
· Manage the company's Applicant Tracking System (ATS)- JobDiva and Labor Edge to ensure they are optimized for recruitment needs.
· Work closely with recruiters, hiring managers, and other stakeholders to ensure the ATS is meeting their needs and providing the necessary support.
· Analyze recruitment data to identify areas for improvement in the recruitment process and provide recommendations to stakeholders.
· Train recruiters, hiring managers, and other stakeholders on the use of the ATS, ensuring they understand its features and functionality.
· Maintain accurate and up-to-date data in the ATS, ensuring it is properly organized and easily accessible.
· Develop and implement recruitment metrics to track and measure the effectiveness of the recruitment process.
· Provide support to recruiters and hiring managers in the use of the ATS, answering questions and providing guidance as needed.
· Participate in the evaluation and selection of new ATS software, as necessary.
· Ensure compliance with legal and regulatory requirements related to recruitment and the use of the ATS.
Essential Requirements:
· Master’s degree in Business Administration, Operations and Human Resources, Statistics or a related field.
· 1+ years of experience in managing an Applicant Tracking System (ATS)- specifically JobDiva including Coddlers, VMS & MSPs Sync, and other peripherals integration in the corporate environment.
· Working knowledge of ATS- Labor Edge will be an advantage.
· Experience working in recruitment operations.
· Strong understanding of recruitment processes and best practices.
· Excellent communication skills, both verbal and written.
· Strong analytical skills with the ability to analyze data, identify trends and develop its BI reports.
· Ability to work independently and as part of a team.
· Proficient in MS Office Suite.
· Knowledge of recruitment-related laws and regulations.
The ATS Senior Executive is a critical role within the recruitment process and requires a highly organized and detail-oriented individual who can work collaboratively with various stakeholders to ensure the ATS is operating effectively and efficiently.
Role: D365 CE / CRM Developer
Experience: 3-7 years
Location: Hyderabad (Initially remote)
You will need to:
- Configure and customize Dynamics 365.
- Have a strong understanding on one of these 3 areas Sales, Service, Marketing & Field Service.
- Possess strong know how on the Microsoft Biz apps data model to perform end to end architectural design and review.
- Pose an in-depth understanding of the Dynamics capabilities to fit business logic inside Dynamics 365 in a seamless way to attain customer requirement with no adverse impact.
- Be a good coder and a reviewer to ensure the customization code quality is at the highest level possible and comply to the Organization standard.
- Be a hands-on coder to build POC on-the-fly and should be able to present to the customers.
- Be responsible for building custom applications, modifications, integrations, data conversion routines and custom reports.
- Provide technical support for project life cycle.
You must have:
- 3-7 years of experience in design, development, and delivery across the Dynamics 365 CRM landscape.
- Proficiency in developing, customizing, integrating, deploying, and supporting multi-channel Dynamics 365 CRM systems.
- Experience with the use of the Dynamics 365 CRM SDK.
- Absolute know-how of Microsoft Dynamics 365 CE Platform, its capability, its data model, security/ access control, web services and other integration approach.
- Strong knowledge on Canvas Model Driven Apps and common data service (CDS).
- Strong .NET framework and C# development experience including CRM API, REST and SOAP.
- Hands on experience in server-side coding, workflows, Java scripts & plugins.
- Strong designing skills around HTMS, CSS etc.
- Strong experience on SQL Server database, Integration services & reporting services.
- Knowledge on leveraging cloud infrastructure
You may have:
- Knowledge of Power Platform usage is a big plus with experience on Power Apps & Power Automate.
- Strong experience on ADO.NET, ASP.NET, WCF & Workflow foundation.
- Strong knowledge on Model Driven Apps and common data service (CDS).
- Knowledge on Data Volume metric analysis, database tuning, detecting bottleneck will be a plus.
Desired qualifications and skills:
- Graduate Degree (B.E/ B.Tech, BCA)
- Microsoft certification for Dynamics 365 CRM would be an added advantage.
- Excellent business communication skills with effective presentation and demonstration skills.
- Should have a strong learning orientation with regards to new technologies and implementing them.
- Should be a self-starter and initiative taker.
- Should possess strong analytical skills and be detail oriented
- Designing and developing server-side logic using Laravel
- Defining and maintaining the database.
- Creating reusable, effective, and scalable PHP code
- Ensuring HTML, CSS, and shared JavaScript is valid and consistent across related applications.
- Designing the different layers of the web application
- Implementing security and data protection measures.
- Developing components of the database such as storage, queries, and triggers.
What you need to have:
- 5+ years of professional experience in Laravel web framework within PHP programming language.
- Proficient in SQL schema design, SOLID principles, and REST API design.
- Proficient understanding of software testing using one or more related frameworks (e.g. PHPUnit, PHPSpec, Behat, etc).
- Good understanding of one or more popular front-ended languages (e.g. HTML, CSS, JavaScript, etc).
Our client is a Delhi based healthcare platform that is dedicated to Ayurveda and provides wellness solutions to its customers that is tailored and fine-tuned to their requirements. They have created a unique balance of Ayurvedic herbs and western medicine to come up with courses and medical advice which will not only rid their patients of the illness but also helps them bring the body back into balance.
Their services are available across the globe, with over 65% of their client base being from US, UK, and Canada. The company's primary focus is on Ayurveda and taking the ancient knowledge to anyone who wishes to bring back balance to their health and apply the tools in their everyday life.
- Writing content for creative collaterals like images and videos specifically for Instagram and/or other social media platforms
- Getting those collaterals developed by designers/ designing them
- Managing uploads of creatives and consumer interaction on posts
- Reporting on the performance of those creatives
- Ensuring the creatives meet the requirements of the brand
- Delivering month on month growth in the organic social media presence of the brand
What you need to have:
- Have impeccable grammar and excellent command over English
- Out of the box creativity to create viral content
- Ability to work with excel and create models, monitor and manage the growth of the brand's organic social presence
- A minimum of 3 years of experience
- Have a modern sense of aesthetics with an ability to create, recognize and differentiate premium content
- A growth-hungry mindset with ability to work hard and long and take complete ownership of his/ her responsibilities
We want the person to understand the business problem and can translate the same into marketing automation language. We also expect the professional to create best-in-class strategies, come up with breakthrough campaign ideas and implement emerging automation practices to solve the problem. Having innovative ideas on top of this will be an added advantage.
This individual will work closely to manage, create, and strategize campaigns with the best of the Marketing Automation tools like HubSpot, Marketo, Salesforce, Pardot, etc.
He/ She will collaborate with Account Managers, Delivery Team, Creative Teams and Customers to plan, execute, and measure effective inbound strategies to deliver astounding results
Responsibilities:
Work directly with the customer to understand their business requirements in terms of Sales & Marketing funnel fluency and translate the same for the internal marketing & delivery team to plan, build and execute marketing automation campaigns.
Understand the customer’s buyer persona, pain points, available resources, and marketing communication channels, to plan the holistic inbound strategy and deliver results.
Understand the gap between the current marketing process and required sales and marketing automation goals. Define the overall automation strategy and plan execution in phases.
Showcase excellent project management skills to ensure smoother and timely delivery to the customer.
Ideate and execute end-to-end inbound marketing campaigns and collaborate with all the involved stakeholders for smoother execution.
Create effective detailed content strategy and calendar, content promotion campaigns and measuring the effectiveness of the content in terms of the expected KPIs.
Manage overall marketing budgets and spend to ensure maximum ROI for the customers.
Create, manage, and present standard and custom analytics reports on MQL’s acquisition programs, nurture campaigns, sales conversion rates and media buys to track campaign ROI, attribution, and sales effectiveness, to customers and internal stakeholders
Requirements:
Proficiency in working on email marketing campaigns, marketing automation funnel, drip/nurturing campaigns, and Google Analytics.
Prior experience in working with HubSpot, Marketo, Pardot or any other globally recognized automation tool is strongly preferred.
Experience in inbound marketing and managing automation campaigns with large data sets.
Preliminary knowledge of relevant marketing areas including content writing, copywriting, social media, email campaigns, Google Analytics, Tag Manager, etc.
Excellent verbal and written communication skills.
Project management and collaboration skills.
Fundamental knowledge of HTML/CSS is a huge plus as it can help while working on email templates and landing pages.
JOB DESCRIPTION
- Initiate New campaigns across various channels.
- Launch and optimization of PPC Campaigns.
- Overseeing Accounts related to Search platforms as well as inspecting Budgets.
- Providing necessary reports and monitoring KPIs.
- Have the highest possible Return of Investments towards Online Marketing Efforts.
Other important responsibilities include –
- Managing Large Keyword list creation.
- Formation of Effective and optimum paid strategies.
- Launching of numerous PPC campaigns Monitoring accounts related to Search engine Platforms (Google AdWords, Bing etc) Rightful Targeting of the required Audiences.
- Timely working on Budgets and Bids towards gaining better Return of Investments (ROIs) Generate attractive and concise advert copies.
- Maintain and Coordinate Partnerships with Vendors and PPC Ad Platforms. Enhance and adapt Modern trends related to SEM and PPC
The role of a Business Development Executive is to assist the organisation's sales and growth efforts by contributing to new customer acquisition. She should be able to provide ideas to attract new clients and keep the senior management updated about marketplace and competitor activity. The primary role and responsibilities of a Business Development Executive include:
Responsibilities and Duties
Build contacts with potential clients to create new business opportunities by Calling, Emails, and Personal References.
Knowledge of Bidding on Upwork and Guru Preferred
Keep prospective client database updated
Make cold calls for new business leads
Support in writing new business proposals
Maintain knowledge of all product and service offerings of the company
Arrange meetings for senior management with prospective clients
Follow company guidelines and procedures for the acquisition of customers, submission of Bidding etc.
Key Skills
Excellent written and verbal communication, Must possess strong customer service skills, Must have good negotiation skills, Must be able to create good presentations, Ability to work under pressure, Must have excellent interpersonal skills
Required Experience and Qualifications






