Hr Trainee

Position Summary

We are seeking highly motivated and customer-oriented professionals for the role of Process Associate for an International Voice and Non-Voice Process. The ideal candidate will have excellent communication skills, a problem-solving mindset, and a passion for delivering a top-tier customer experience.

Key Responsibilities

• Manage customer interactions via phone, email, or chat in a professional and timely manner.
• Resolve customer queries, issues, or complaints with accuracy and empathy.
• Maintain detailed records of customer interactions in the system.
• Collaborate with internal teams for escalations and resolution follow-ups.
• Uphold service quality standards and contribute to continuous improvement.

Qualifications & Requirements

• Education: 12th Pass, Diploma, Graduate, or Postgraduate
• Experience: Freshers and experienced professionals (up to 3 years) are encouraged to apply

Skills:

• Excellent verbal and written communication in English
• Strong interpersonal and problem-solving skills
• Basic computer proficiency (MS Office, typing skills)
• Ability to work in a fast-paced, team-oriented environment
• Willingness to work in rotational shifts (including night shifts)

Perks & Benefits

• Competitive salary with performance-based incentives
• Night shift allowances and cab facility
• One-time complimentary meal during shifts
• Opportunities for internal growth and role advancement
• Exposure to international client processes and professional development

About the company

KPMG International Limited, commonly known as KPMG, is one of the largest professional services networks in the world, recognized as one of the "Big Four" accounting firms alongside Deloitte, PricewaterhouseCoopers (PwC), and Ernst & Young (EY). KPMG provides a comprehensive range of professional services primarily focused on three core areas: Audit and Assurance, Tax Services, and Advisory Services. Their Audit and Assurance services include financial statement audits, regulatory audits, and other assurance services. The Tax Services cover various aspects such as corporate tax, indirect tax, international tax, and transfer pricing. Meanwhile, their Advisory Services encompass management consulting, risk consulting, deal advisory, and other related services.

Application link - https://forms.gle/qervwtax5eesv3DG7

Job Description

Position: Strategy Insights & Planning Analyst

Experience: Experience 2+ years of relevant experience

Location :  WFO (3 days working) Gurgaon

Employment Type:  contract for 5 months-Can be extended basis performance and future requirements

Skills and responsibilities:

• Help support successful assessment of organization strategy & ways of working for a Pharma client and help define their future operating model. 
• Assist in developing discovery interviews questionnaire to assess and synthesize the current landscape
• Collaborate with cross-functional teams to ensure effective communication to relevant stakeholders. 
• Assist in conducting discovery interviews with relevant stakeholders. 
• Conduct thorough research and analysis of the interview synthesis to analyze the gaps/pain points in the current landscape and ways of working.
• Support the development and execution of high-quality deliverables, communications throughout the project. 
• comfortable with various communication tools (Microsoft Office – PowerPoint, Excel, Outlook) 
• Strong written and verbal communication skills to effectively design communications for diverse audiences and participate in client discussions
• Ability to develop and maintain relationships with key client stakeholders.
• Strong problem-solving skills and analytical mindset to assess current landscape and ways of working
• Experience in org design, strategy-based projects in the past
• Experience of working in Pharma industry is a plus
• Flexible and adaptability to work in a fast-paced and dynamic environment, while possessing a high level of comfort with ambiguity

Strategic Planning and Execution :

● Develop and execute comprehensive business development strategies specifically tailored for the domestic market.

● Identify market trends, consumer behavior, and competitive landscape to formulate effective strategies that align with company objectives. Digital Lead Role:

● Take ownership of driving revenue growth through various digital channels and platforms.

● Develop and execute comprehensive digital marketing strategies to achieve sales targets and objectives.

● Utilize a mix of digital marketing tactics such as SEO, PPC, social media, email marketing, and content marketing to generate leads and increase conversions.

Sales and Revenue Generation:

● Lead the sales process from prospecting to closure, negotiating contracts, and achieving sales targets.

● Identify opportunities for upselling and cross-selling digital marketing services to existing clients.

Market Research and Analysis:

● Conduct thorough market research to identify emerging trends, competitive threats, and new business opportunities within the domestic digital marketing landscape.

● Analyze sales data and performance metrics to evaluate the effectiveness of marketing campaigns and identify areas for improvement.

Client Relationship Management:

● Act as the primary point of contact for clients, maintaining regular communication and providing exceptional customer service.

● Address client inquiries and concerns promptly, coordinating with the technical department to resolve any issues related to products or post-sale services.

● Conduct conference calls and presentations to update clients on project progress, discuss strategy adjustments, and address feedback.

Online Media Planning and Presentations:

● Develop comprehensive online media plans that outline the recommended digital marketing tactics, budget allocation, and expected outcomes for clients.

● Deliver compelling presentations to clients, showcasing proposed strategies, campaign ideas, and performance metrics in a clear and persuasive manner.

Lead Management:

● Effectively manage inbound leads generated through various marketing channels.

● Qualify leads based on predefined criteria and prioritize them for follow-up and conversion.

● Implement lead nurturing strategies to maintain engagement and move leads through the sales pipeline towards closure.

Established in the year 1994, PRASA Infocom & Power Solutions has gained vast experience in the ever-changing environment of data centers and mission critical infrastructure. Partnering with the leading brands for indoor and outdoor equipment installed for data centers, Prasa has portrayed itself as the leading solution provider for mission critical infrastructure.

Responsibilities:

• Searching new tenders, screening tender documents and analyzing the eligibility to participate for the tender.
• Understanding tender documents, preparing synopsis and sharing it with management.
• Uploading the tender documents online & final submission of tender or bid.
• Responsible for drafting proposals for various projects in coordination with other departments.
• Preparation of pre-bid queries and regular follow up with the concerned departments.
• Making quotations, checklist for all type of tenders
• Preparing bid documents and getting it validated by the management.
• Submitting tender documents online (and physically if required).
• Maintaining records in the system

Requirements:

• Completed BE/BTech in Electrical
• 3-5 years experience
• Must be in Pune and comfortable to work from office in Kothrud
• Knowledge about datacenter industry (preferred)
• Experience with SAP system (preferred)

Designation: Nodejs /React Js Developer ( Mern Stack)

Yrs of Exp : 3 - 8 yrs

Location : Bangalore

Job Description

Experience with Node.js, NPM package ecosystem, and Node.js web frameworks such as Express.js

Experience of front-end technologies such as HTML5,ReactJs, Stylus, Less, and CSS3

AWS exp is required

Integration of multiple data sources and databases into one system.Knowledge of Mongo DB, API, caching layer, proxies, and other third-party tools.

Working exp on Graph QL, Apollo Client

Designation: Nodejs /React Js Developer ( Mern Stack)

Yrs of Exp : 3 - 8 yrs

Location : Bangalore

Job Description

Experience with Node.js, NPM package ecosystem, and Node.js web frameworks such as Express.js

Experience of front-end technologies such as HTML5,ReactJs, Stylus, Less, and CSS3

AWS exp is required

Integration of multiple data sources and databases into one system.Knowledge of Mongo DB, API, caching layer, proxies, and other third-party tools.

Working exp on Graph QL, Apollo Client

As a Software Development Engineer at Amazon, you have industry-leading technical abilities and demonstrate breadth and depth of knowledge. You build software to deliver business impact, making smart technology choices. You work in a team and drive things forward. 

Top Skills

•    You write high quality, maintainable, and robust code, often in Java or C++.

•    You recognize and adopt best practices in software engineering: design, testing, version control, documentation, build, deployment, and operations.

•    You have experience building scalable software systems that are high-performance, highly-available, highly transactional, low latency and massively distributed.

Roles & Responsibilities

•    You solve problems at their root, stepping back to understand the broader context.

•    You develop pragmatic solutions and build flexible systems that balance engineering complexity and timely delivery, creating business impact.

•    You understand a broad range of data structures and algorithms and apply them to deliver high-performing applications.

•    You recognize and use design patterns to solve business problems.

•    You understand how operating systems work, perform and scale.

•    You continually align your work with Amazon’s business objectives and seek to deliver business value.

•    You collaborate to ensure that decisions are based on the merit of the proposal, not the proposer.

•    You proactively support knowledge-sharing and build good working relationships within the team and with others in Amazon.

•    You communicate clearly with your team and with other groups and listen effectively. 

Skills & Experience

•    Bachelors or Masters in Computer Science or relevant technical field.

•    Experience in software development and full product life-cycle.

•    Excellent programming skills in any object oriented programming languages - preferably Java, C/C++/C#, Perl, Python, or Ruby.

•    Strong knowledge of data structures, algorithms, and designing for performance, scalability, and availability.

•    Proficiency in SQL and data modeling.

      Experience in C#, OOps, Javascript, HTML

·       Should have delivered successful end-to-end development to deployment experience on Web applications and Api’sin last 1-5 years

·         Experience in SQL is a must

·         Should have 1-5 years experience in backend development

·         Experience in service-based development using technologies such as Web API and RESTful services. 

·         Proficient in writing clean, well-structured code with proper abstraction and reusability.

.         Ability to work to tight deadlines, manage priorities, and take responsibility for delivering to time and quality requirements.