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Job Summary:
We are looking for a skilled and customer-focused Desktop Support Engineer to join our IT support team. The ideal candidate will provide technical assistance and support to end-users, troubleshoot hardware and software issues, and ensure smooth day-to-day operations of desktop systems.
Key Responsibilities:
- Provide technical support for desktops, laptops, printers, and other IT equipment.
- Install, configure, and maintain operating systems and software applications.
- Troubleshoot system and network problems, diagnosing and solving hardware/software faults.
- Respond to technical support tickets via phone, email, or in person.
- Set up user accounts, permissions, and passwords in accordance with company policies.
- Ensure data backup and recovery processes are in place.
- Maintain asset records and update inventory logs.
- Coordinate with vendors for hardware replacements or repairs.
- Provide support during software and hardware upgrades.
- Document technical issues and resolutions in the support ticketing system.
Required Skills:
- Strong knowledge of Windows OS (7/10/11), Microsoft Office, and basic networking.
- Familiarity with remote desktop tools and help desk software.
- Basic understanding of Active Directory and system security.
- Good problem-solving and communication skills.
- Ability to work independently and under pressure.
Educational Qualification:
- Diploma / Graduate in IT, Computer Science, or related field.
- Certifications like CompTIA A+, Microsoft (MCP/MCSA), or equivalent are a plus.
Preferred Experience:
- 0–2 years of experience in desktop or IT support.
- Experience in handling onsite and remote support for users.
· Monitoring the entire customer service process.
· Resolving customer issues brought to your attention.
· Creating procedures and policies for effective customer service.
· Planning how to train customer support professionals.
· Standardizing the customer service delivery of an organization
· Tracking the work of every customer service representative in the team.
· Performing quality assurance surveys with customers.
· Conveying customers’ feedback to the team.
· Fixing appointments according to the convenience of clients and customers.
· Interacting with customers to determine whether they have a desirable and shareable experience.
· Helping every customer service professional improve.
· Possessing the knowledge and ability to improve customer service of the organization.
· Creating a pleasant work environment for customer service professionals.
Customer Service Executive Requirements
· A minimum of 0 to 1 year of experience as a customer service representative.
· Superior written and oral communication skills.
· Leadership skills to guide and improve a team.
· Data entry and basic computer skills.
· Knowledge about customer relationship management systems.
· Knowledge about the best mediation and conflict resolution tactics.
· Ability to empathize with customers.
· Utmost patience while dealing with angry and agitated customers.
· Ability to respect every customer.
· Fast and efficient problem-solving skills.
· Marathi ,Hindi & English(Basic) language
Job Title: Senior Business Analyst
Job Type: Full-time
Location: Ahmedabad/ Work from office
Job Summary:
We are looking for a top-notch Senior Business Analyst who will be responsible for understanding and analyzing business strategies, goals, and requirements. Your main tasks will include performing detailed requirements analysis, documenting processes, and identifying areas of improvement. To succeed in this role, you should have a natural analytical way of thinking and be able to complete the documentation of existing systems.
What you’ll be doing:
• Understand and analyse business strategies, goals, and requirements to create effective business solutions
• Document and validate existing project requirements scattered across many files and formats
• Create from scratch workflow charts and diagrams to represent the current and future state of business processes
• Plan, coordinate, and validate business requirements with various teams.
• Suggest business trends to the Product Owner for new and existing features
• Develop detailed documentation of business requirements, user stories, acceptance criteria, and business rules
• Participate in all Agile ceremonies, such as sprint planning, daily stand-ups, sprint reviews, and retrospectives.
• Help guide the product vision to the future with constant research, analysis, and innovative ideas
What you’ll bring:
• 5-7 years of experience as a Business Analyst
• Strong understanding of business strategies, goals, and requirements
• Experience documenting project requirements
• Ability to create workflow charts and diagrams from scratch.
• Excellent written and verbal communication skills
• Strong documentation and writing skills
• Ability to use ChatGPT effectively
• Familiarity with Agile methodologies
• Strong analytical and problem-solving skills
Interview Process:
• HR Screening Call (15 minutes)
• First Interview Round (45minutes) [Online Interview]
• Final Interview Round (45 minutes) [Offline/In-person Interview at Ahmedabad office]
• Offer
About Tecstub:
Tecstub is a renowned global provider of comprehensive digital commerce solutions for some of the world's largest enterprises. With offices in North America and Asia-Pacific, our team offers end-to-end solutions such as strategic Solution Consulting, eCommerce website and application development, and support & maintenance services that are tailored to meet our client's unique business goals. We are dedicated to delivering excellence by working as an extended partner, providing next-generation solutions that are sustainable, scalable, and future-proof. Our passionate and driven team of professionals has over a decade of experience in the industry and is committed to helping our clients stay ahead of the competition.
We value our employees and strive to create a positive work environment that promotes work-life balance and personal growth. As part of our commitment to our team, we offer a range of benefits to ensure our employees are supported and motivated.
• A 5-day work week that promotes work-life balance and allows our employees to take care of personal responsibilities while excelling in their professional roles.
• 30 annual paid leaves that can be utilized for various personal reasons, such as regional holidays, sick leaves, or any other personal needs. We believe that taking time off is essential for overall well-being and productivity.
• Additional special leaves for birthdays, maternity, and paternity events to ensure that our employees can prioritize their personal milestones without any added stress.
• Health insurance coverage of 3 lakhs sum insured for our employees, spouse, and children, to provide peace of mind and security for their health needs.
• Vouchers and gifts for important life events such as birthdays and anniversaries, to celebrate our employees' milestones and show appreciation for their contributions to the company.
• A dedicated learning and growth budget for courses and certifications, to support our employee's career aspirations and encourage professional development.
• Company outings to celebrate our successes together and promote a sense of camaraderie among our team members. We believe that celebrating achievements is an important part of building a positive work culture.

Ask any CIO about corporate data and they’ll happily share all the work they’ve done to make their databases secure and compliant. Ask them about other sensitive information, like contracts, financial documents, and source code, and you’ll probably get a much less confident response. Few organizations have any insight into business-critical information stored in unstructured data.
There was a time when that didn’t matter. Those days are gone. Data is now accessible, copious, and dispersed, and it includes an alarming amount of business-critical information. It’s a target for both cybercriminals and regulators but securing it is incredibly difficult. It’s the data challenge of our generation.
Existing approaches aren’t doing the job. Keyword searches produce a bewildering array of possibly relevant documents that may or may not be business critical. Asking users to categorize documents requires extensive training and constant vigilance to make sure users are doing their part. What’s needed is an autonomous solution that can find and assess risk so you can secure your unstructured data wherever it lives.
That’s our mission. Concentric’s semantic intelligence solution reveals the meaning in your structured and unstructured data so you can fight off data loss and meet compliance and privacy mandates.
Check out our core cultural values and behavioural tenets here: https://concentric.ai/the-concentric-tenets-daily-behavior-to-aspire-to/" target="_blank">https://concentric.ai/the-concentric-tenets-daily-behavior-to-aspire-to/
Title: Cloud DevOps Engineer
Role: Individual Contributor (4-8 yrs)
Requirements:
- Energetic self-starter, a fast learner, with a desire to work in a startup environment
- Experience working with Public Clouds like AWS
- Operating and Monitoring cloud infrastructure on AWS.
- Primary focus on building, implementing and managing operational support
- Design, Develop and Troubleshoot Automation scripts (Configuration/Infrastructure as code or others) for Managing Infrastructure.
- Expert at one of the scripting languages – Python, shell, etc
- Experience with Nginx/HAProxy, ELK Stack, Ansible, Terraform, Prometheus-Grafana stack, etc
- Handling load monitoring, capacity planning, and services monitoring.
- Proven experience With CICD Pipelines and Handling Database Upgrade Related Issues.
- Good Understanding and experience in working with Containerized environments like Kubernetes and Datastores like Cassandra, Elasticsearch, MongoDB, etc
SEO Associate is responsible for managing all search engine optimization and marketing
activities such as content strategy, link building, and keyword strategy to increase rankings on
all major search networks and get traffic on the website from all marketing channels.
Responsibilities:
● Develop overall SEO strategies that increase company rankings in search
engines
● Perform keyword research in coordination with business objectives to optimize
existing content and uncover new opportunities
● Provide SEO analysis and recommendations in coordination with elements and
structure of websites and web pages
● Provide recommendations and execute strategies for content development in
coordination with SEO goals – general and keyword specific
● Administer search engine tools (Google Analytics, Google Search Console & Heatmap
tools) for purposes of diagnostic reporting on product websites
● Help to create and support marketing content to socialize and use for social media
purposes (e.g. Landing pages, customer case studies, blog posts, Infographics etc.)
● Implement link building campaigns in achieve SEO goals
● Set measurable goals that demonstrate improvement in SEO efforts
● Monitor daily performance metrics to understand SEO strategy performance
● Assist in the development and execution of communication/content strategies via
social communities in coordination with SEO goals
● Monitor and evaluate search results and search performance across the major search
channels
● Collaborate with others within the marketing department to manage SEO strategy
● Communication to team and management on product development, timelines, and
results
● Keep pace with SEO, social media and internet marketing industry trends and
developments to come up with new ideas to implement for better results
Key Skills and Experience:
● Understanding of search engine algorithms and ranking methods
● Experience with SEO industry programs, such as GA, GSC, Ahrefs, SEMRush, Moz,
Screaming Frog etc
● Knowledge of keyword research and data research tools
● Able to complete competitive analysis of other companies within the industry
● Excellent written and verbal communication skills
● Familiarity with WordPress or other content management systems
● Experience with other aspects of marketing, such as growth hacking, Content
Marketing and Sales Ops, is a plus.
Professional Competencies
● Passion for SEO and internet marketing
● Outstanding ability to think creatively, and identify and resolve problems
● Attention to detail and the ability to effectively multi-task in a deadline-driven
atmosphere
● Ability to clearly and effectively articulate thoughts and points
● High levels of integrity, autonomy, and self-motivation
● Excellent analytical, organizational, project management and time management skills
Primary duties and responsibilities include:
· Candidate should be able to work independently with client and should possess excellent written and verbal communication skills.
· Work closely with experienced integration, frontend, or backend development teams
· Contribute to estimation and scoping of projects
· Work on presales environment for checking feasibilities for customer requirement.
Required Experience
· Bachelor’s degree in Computer Science, or equivalent work experience
· 8 to 10 years of programming experience—preferably with Java 8+, and other tool support
· 5 years of Java # 6 experience
· Should have experience in executing project independently.
· Demonstrated ability of Design Patterns and to write efficient, reusable rest services and libraries
· Experience with agile software development methodologies and software development best practices, pair programming and CI/CD
· Excellent written and verbal communication skills
· Excellent analytical skills for solution building of customer requirements.
· Good knowledge of datastores (RDBMS, Oracle, SQL)
· Must have in depth understanding of the L1, L2, L3 support environment.
· Experience in Java, JavaScript, CSS, HTML, XML and other web technologies
· Strong understanding of network OS and system configurations.
· Familiarization with OSLC and REST APIs
· Ability to successfully lead offshore development teams and work in global delivery model- US, India, Germany
· Knowledge of LDAP
· Experience with Microsoft Office products- Word, Excel, Powerpoint
· Experience with other Requirements Management Tools (Polarion, PTC Integrity) will be a value add
Preferred Experience
· Understanding of high-availability, fault-tolerant, scalable, distributed systems
· Working knowledge of iText 7, OpenFeign, RabbitMQ/JMS, Mockito and jUnit/nUnit, Spring Cloud
Salary is not constriant. Candidate should have interest to new things.


We are looking for passionate engineers and developers who are excited to be part of this mission and wanting to prove themselves and ready to take up the challenge to enhance the social world experience.
Responsibilities :
⦁ Develop our mobile app using Google's Flutter development framework with modular approach and clean code.
⦁ Write efficient Dart code.
⦁ Integrate API.
⦁ Brainstorm the ideas about new features with the team.
⦁ Closely work with the team to bring out cutting edge mobile experience.
⦁ Maintain source code using Git.
⦁ Focus on understanding customers' requirements and translating those needs from product specifications into functional, production-ready code.
Requirements :
⦁ Deep knowledge and Experience in Flutter and Dart (At Least an year).
⦁ Experience building and deploying a moderately complex Flutter app.
⦁ Knowledge of State Management Patterns(Bloc or Provider).
⦁ Familiarity with Design systems.
⦁ Familiarity with RESTful APIs.
⦁ Knowledge of modern authorization mechanisms.
⦁ Strong understanding of Dart, its quirks, and workarounds.
⦁ Good understanding of asynchronous request handling and partial page updates.
⦁ Knowledge of advanced Flutter Concepts like factory constructor, spread operators.
⦁ Proficient understanding of cross-platform compatibility.
⦁ Proficient understanding of code versioning tools such as Git.
⦁ Good understanding of UI rendering behavior and performance.
⦁ Experience in creating animations in Flutter.
⦁ Knowledge of Location Services, Maps, and other common Android/IOS libraries.
Good to have:
⦁ Experience of programming in Android and iOS is a big plus.
⦁ Experience in publishing Flutter apps on the Play Store and Apple App Store is a plus.
⦁ Data Modelling and Knowledge of Domain Driven Design is good to have.
Are you ready for the challenge?
Let's grow together!
- Someone who could lead a team of 3-5 marketers covering all aspects of digital marketing including PPC, SEO, Affiliates, Email, CRO, etc.
- They’ve likely got 5+ years of digital marketing experience
- Should be comfortable contributing to strategy
- It Will is hands-on , to begin with (i.e. I expect someone to be extracting the data, setting bids, defining Keywords, etc.)
- Will have led a team before
- Need to be comfortable with large budgets and complex Ads accounts (1000s of AdGroups, 1,00,000s of Keywords, etc.
- Should understand some of the conversion tracking, attribution, display, and Facebook too
- Needs to be numerate e.g. above to extract reports, manipulate in Excel, etc.
- Comfortable challenging processes and strategy
- Strong verbal and written English required
Job Dsecription:
○ Develop best practices for team and also responsible for the architecture
○ solutions and documentation operations in order to meet the engineering departments quality and standards
○ Participate in production outage and handle complex issues and works towards Resolution
○ Develop custom tools and integration with existing tools to increase engineering Productivity
Required Experience and Expertise
○ Having a good knowledge of Terraform + someone who has worked on large TF code bases.
○ Deep understanding of Terraform with best practices & writing TF modules.
○ Hands-on experience of GCP and AWS and knowledge on AWS Services like VPC and VPC related services like (route tables, vpc endpoints, privatelinks) EKS, S3, IAM. Cost aware mindset towards Cloud services.
○ Deep understanding of Kernel, Networking and OS fundamentals
NOTICE PERIOD - Max - 30 days
Understanding PowerApps formulas and development methods. Ability to develop
POWER BI Min 2+ years of hand on experience in POWER BI Reports and dashboard development, MS SSAS, MS SSAS & POWER BI Candidate
Should have hands on experience on writing complex SQL queriesworkflows using PowerApps and Microsoft PowerAutomate.
Customizing SharePoint lists and disparate systems with PowerApps Knowledge of PowerApps and PowerAutomate licensing Automating business processes with Microsoft PowerAutomate.
Automating business processes with Microsoft PowerAutomate.
Ability to create custom connectors for Microsoft PowerAutomate.
Experience with API or rest services integrations.
Understanding of how to implement solutions with multiple data source Understanding PowerApps formulas and development methods

