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Position Summary
We are seeking highly motivated and customer-oriented professionals for the role of Customer Support Executive for an International Voice and Non-Voice Process. The ideal candidate will have excellent communication skills, a problem-solving mindset, and a passion for delivering a top-tier customer experience.
Key Responsibilities
- Manage customer interactions via phone, email, or chat in a professional and timely manner.
- Resolve customer queries, issues, or complaints with accuracy and empathy.
- Maintain detailed records of customer interactions in the system.
- Collaborate with internal teams for escalations and resolution follow-ups.
- Uphold service quality standards and contribute to continuous improvement.
Qualifications & Requirements
- Education: 12th Pass, Diploma, Graduate, or Postgraduate
- Experience: Freshers and experienced professionals (up to 3 years) are encouraged to apply
Skills:
- Excellent verbal and written communication in English
- Strong interpersonal and problem-solving skills
- Basic computer proficiency (MS Office, typing skills)
- Ability to work in a fast-paced, team-oriented environment
- Willingness to work in rotational shifts (including night shifts)
Perks & Benefits
- Competitive salary with performance-based incentives
- Night shift allowances and cab facility
- One-time complimentary meal during shifts
- Opportunities for internal growth and role advancement
- Exposure to international client processes and professional development
About the Role: We are a Y Combinator backed company (YC W21) and have closed our pre-series A round. Backed by experienced founders/CXOs/directors from renowned companies like WhatsApp, Lulu group, OYO, Netflix, Pepsico, Cleartax, InMobi etc. to add to our team.
In 2025, Businessonbot has grown 20% MoM, March'25, MRR and inched towards profitability in Q1 of FY 2025. We target a massive wave of D2C businesses in India. In the year 2025, we are the market leader in our domain. There’s never been a more exciting time to be in BusinessOnBot.
We are on a mission to help a million+ consumer brands with automated sales and user acquisition via omni channels (WhatsApp/Instagram/Email and SMS)
Position Overview: We are looking for a passionate and skilled React Native Mobile Developer with hands-on experience in building high-performance mobile applications for both iOS and Android platforms. In this role, you will be responsible for developing scalable, user-centric mobile solutions that align with product goals and enhance overall customer experience.
You will work closely with Product, Design, and Engineering teams to design, develop, test, and deploy new features while ensuring application performance, responsiveness, and reliability. The ideal candidate is a proactive problem-solver with strong technical expertise in React Native, a solid understanding of mobile architecture and APIs, and the ability to write clean, maintainable, and efficient code in a fast-
paced SaaS environment.
Key Responsibilities:
- Develop and maintain mobile applications using React Native for both iOS and Android platforms.
- Collaborate with cross-functional teams to define, design, and deliver new features.
- Ensure the performance, quality, and responsiveness of applications.
- Identify and correct bottlenecks and fix bugs to enhance application performance.
- Write clean, maintainable, and efficient code following industry standards and best practices.
- Integrate third-party APIs and services.
- Work on continuous integration and continuous deployment (CI/CD) pipelines for mobile applications.
- Stay updated on the latest technologies and frameworks to continuously improve app development.
Skills and Qualifications:
- Proven experience as a React Native Developer (minimum 1 years).
- Hands-on experience with React Native, including complex app architectures, Redux-Saga, Sockets.io or Context API.
- Understanding of mobile app development principles, including the mobile development lifecycle.
- Knowledge of RESTful APIs to connect mobile apps with backend services.
- Experience in optimizing app performance and troubleshooting crashes.
- Strong problem-solving and debugging skills.
Must Have:
- Experience with TypeScript in React Native and Angular
- Understanding of mobile app distribution via App Store and Play Store.
Benefits:
- Work closely with Product and Engineering teams in a fast-growing SaaS company
- Exposure to SaaS product workflows and direct collaboration with product & tech teams
- Positive and collaborative work culture
Position: SFCC developer
Experience – 6-10 Years (Relevant experience with SFCC should be at least 2 years)
Location: Gurgaon
Key Deliverables (Essential functions & Responsibilities of the Job):
- Create, Manage & enhance the applications landscape in the areas of eComm & digital function. Work with IT Leader for application in digital & eComm application instances (with dependencies from global demandware/SFCC platform + JV partner + OCAPI) and integrations for the same in India eComm landscape.
- Establish and maintain IT governance structure with eComm & other process owners to manage site IT operations, resolve issues and prioritize enhancement requests in support of strategic direction after the platform is live.
- Ensure that the systems under the responsibilities meet the SLAs and are stable and serves the purpose in minimal costs.
- Contribute to eComm IT strategy by managing staff; researching and implementing technological strategic solutions.
- Identify and steer eComm & digital demands in a timely and comprehensive manner and ensure business requirements are clearly articulated and documented.
- Leverage, recommend and implement solutions & enhancements whenever deemed fit and provide training to relevant teams where necessary.
- Ensure business requirements are clearly articulated in functional specification documentation, including Requests for Change (RFC), project charter, capital requests, new application discovery phase requirements and feedback on existing Market / HQ application gap assessments.
- Accountable for project delivery of applications or technology in time & budgets.
- Manage personnel and outside contractor(s) as required.
- Establish budget with user approval and monitor actual charges in line with work performed. Accountable to operate within annual budget.
- Where required, to provide leadership, welfare and coaching to your team.
Key Relationships:
- Internal business customers in eComm & digital.
- Global IT Vendor, market and global (HQ) colleagues, Local vendor partners
- Internal staff - direct reports (where applicable)
- IT vendors, contractors (where applicable)
Knowledge Skills and Abilities:
- This eComm & digital manager will employ interpersonal and organizational skill sets and must have the ability to work both independently with limited oversight and collaboratively across multiple projects. S/he must be highly motivated. This Manager must have facilitative capacities for clear and timely communication to support collaborative enterprises among distinct units.
- Proven business process analysis skills - ability to define problems, collect data, establish facts, document findings, draw valid conclusions and propose solutions.
- Strong understanding of leading eComm solutions including SF commerce Cloud, Hybris, Java & integrations framework, Process modelling & process management of eComm store operations & other digital areas. Technical & process aspects of eComm store front + DC inventory management, order management system (Sterling or any other OMS) & various integration aspects of various applications in overall eComm architecture.
- Knowledge of the application deployment life cycle with strong analytical, systems and structured analysis, and social skills and with the ability to view issues and requirements from a business perspective.
- Ability to manage and lead effectively in a team environment, coordinating multiple tasks in parallel. Very strong on technical project management & solution architecture skills & ITIL trained.
- Very strong team skills and experience in waterfall, iterative and agile methodology. Person should be well versed in working in scrum team and trained in cloud tech.
- This individual must be highly focused and one who can motivate multiple teams to maintain progress toward project milestones while anticipating potential barriers and suggesting creative solutions.
- Ability to effectively interact with all levels of business via phone, written communication and in person.
- Management and leadership skills.
lives of API developers and consumers easier. If you love thinking big and delving deep and
enjoy envisioning truly elegant solutions, this role is definitely for you.
What you will be Doing
- You will abstract away complex data interactions with easy-to-use APIs that will power several
mobile and web applications.
- You will also own, scale, and maintain the computational and storage infrastructure for the
various micro-services and long-running jobs, designed and implemented by you and the team.
- We will look to you to make key decisions on the technology stack, architecture, networking,
and security. We love working with bleeding-edge technology, especially if it improves the
malleability, and simplicity of our deliverables.
What you need
- The ideal Backend Engineers are polyglots who are fluent in HTTP and core CS concepts such
as algorithms, data structures, and programming paradigms, and always pick the right tools for
the right job.
- They have a keen eye for common security vulnerabilities and how to act on them (example:
DDOS attacks, SQL Injection etc.).
- They understand what it takes to work in a startup environment and know when to trade
performance for simplicity.
- They fail fast, learn faster, and execute in time.
- Strong communication skills, get-things-done attitude, and empathy
- Strong sense of ownership, drive and obsessive attention to detail.
- Comfortable with iterative development practices and code reviews
- Previous experience as part of a product-oriented team is a plus
Technical Skillsets:
NodeJS + Javascript, GoLang, Typescript + Nodejs, Clojure/Haskell/F#/Scala
(languages/environments)
Koa, Express, Play (frameworks)
Asynchronous Programming Frameworks (Akka, Nodejs, Tornado)
MongoDB, postgres, Bigtable, Dynamo (databases)
Apache Kafka, NATS, RabbitMQ, ZeroMQ (queues)
FunctionalProgramming, FRP (functional reactive)
microservices, multi-tenant, distributed-systems, distributed-computing, event-sourcing
Good to have Skillsets:
Clojure/Haskell/F#/Scala
Apache Kafka, NATS
FunctionalProgramming, FRP (functional reactive)
event-sourcing
Koa
Why you should consider this role seriously?
- We have an audacious vision of helping companies fight counterfeiting and managing their
supply chain more efficiently
- We have built a product and solved problems for some of the largest brands in the country and
tested platform at scale (With our tags present in over 50 Million products already). We have
plans to grow 10x in the next 1 year
- Ownership of key problems. Fast-paced environment
- We are a well-balanced team of experienced entrepreneurs and are backed by top investors
across India and the Silicon Valley (Venture Highway, Startup Buddy etc.)
- Competitive market salary
- Opportunity to work directly with the CEO, COO, CTO of the company
- A chance to interact with top-notch executives from multiple industries
- Open vacation policy (and we really mean it!)
- Open Pantry
- As a team, we love to travel :). An off-site every quarter
Job Description:
- Responsible for helping in data preparation and data pull
- Should be able to cut and slice data to extract interesting insights from the data
- Work closely with cross-functional teams, TPMs & PMs to execute deliverables
- Identify key requirements needed from cross-functional teams and external vendors
- Accountable for delivering against established business goals/objectives
- Analyse, evaluate, and overcome program risks, and produce program reports for senior management and stakeholders
- Working on strategy development to enhance user experience
- Work with development teams to learn existing projects and different use cases.
- Hands-on experience in Excel & MS Office - Expert, SQL will be preferred
Technical Skills:
- Sales & acquisition experience, Customer Service, Customer Relationship, Relationship Management
- Be self-driven, and show the ability to deliver on ambiguous projects with incomplete data
Desired Skills:
- An ability and interest in working in a fast-paced, ambiguous, and rapidly changing environment
- Should have worked on Business Projects for an organization, Ex: customer acquisition, and customer retention.
1-3 Years’ experience (maximum 3 years) in Business Analyst/Program Manager/Project Manager role having good knowledge of SQL, Excel, and MS Office
Job Responsibilities:
- Coordinate with global hiring managers to identify staffing needs
- Determine selection criteria
- Source potential candidates through online channels (e.g. social platforms and professional networks)
- Plan interview and selection procedures, including screening calls, assessments, and in-person interviews
- Assess candidate information, including resumes and contact details, using our Applicant Tracking System
- Design job descriptions and interview questions that reflect each position’s requirements
- Lead employer branding initiatives
- Organize and attend job fairs and recruitment events
- Forecast quarterly and annual hiring needs by department
- Foster long-term relationships with past applicants and potential candidates
Who we have in mind:
- Proven work experience as a Talent Acquisition Specialist or similar role
- Familiarity with social media, resume databases, and professional networks (e.g. LinkedIn, Stack Overflow, and Github)
- Hands-on experience with full-cycle recruiting using various interview techniques and evaluation methods
- Knowledge of Applicant Tracking Systems (ATSs)
- Excellent verbal and written communication skills
- A keen understanding of the differences between various roles within organizations
Education: Must have a bachelor’s / Master’s degree in Management preferably in Human Resources, Business, or any other related field from a premier institute.
Experience: A candidate for the position will demonstrate a minimum of 4 years of relevant working experience in the IT industry.
Communication Skills: The position demands constant interactions with employees, management, and stakeholders and, therefore, excellent communication skills are an absolute necessity.
Computer Knowledge: A candidate for this position must be proficient in the use of MS Word, Excel, and PowerPoint, all necessary for the creation of not only visually but verbally engaging materials, reports, presentations, and proposals for departmental heads and management, stakeholders.
Interpersonal Skills:
He should also possess good
- Verbal and non-verbal communication.
- Listening skills.
- Assertiveness.
- Proven experience of Talent Acquisition especially in OPT Recruiting
- Must be able to improve the student networking and help the students understand about the training and placement program.
- Should have proper understanding of visa status like F1, CPT, OPT, H4 EAD, H1B and GC etc.
- Good understanding and ability to pool student contacts through USA Job Portals and social networking.
- Knowledge using any ATS-Applicant Tracking System. Well-Versed with USA Geography Act as a liaison between candidate and management.
- Understanding of Niche IT skills in market and must be able to educate students.
- Excellent communication skills, time management skills and negotiation skills
Android Developer
*H1 is a Spanish fin/proptech that revolutionizes the mortgage market by offering bank-risk approved loans before knowing the house an individual wants to purchase. It also offers a powerful selling tool for real estate agents and developers that helps manage their businesses. From there, H1 is building a community of millions of high credit profile users (individuals + companies) that use the credit marketplace technology to access a multiproduct platform (including banking and non-banking capital and multiple financial and credit scoring products) that becomes a financial partner for individuals and companies as well as a personal documentation encrypted storage for all family or group members (SAAS model).
*H1 is the future of digital banking.
*Recently capitalized, and in a strong growth phase to expand nationally and into 5 additional countries.
About the Job:
H1 seeks mobile Android developers with experience on Kotlin, responsive layout and PlayStore publish for our development team
In this role, you will report directly to the CTO
Agile based organization, with bi-weekly sprints on long-term project
Responsibilities:
- Build an extraordinary tech product (software) from an user centric perspective, for all the different actors involved with the organization and in direct contact with the technology (clients, management, finance, risk/operations team, commercial team, marketing, etc.)
- Working with the CTO to build the roadmap and agile based organization required.
- Test and publish the app on PlayStore
- Receive and react to product feedback from all internal and external stakeholders
- Product KPIs, and product releases on a recurring basis
- Producing reports to monitor level of usability, engagement, etc. (product metrics and analytics)
- Contributing to deliver the expected results from a usability and engagement perspective
About You:
- With strong software product background, and extraordinary capabilities in terms of product strategy development and usability
- 3-6+ years robust experience on developing software products in an agile based organization
- Demonstrated success in bringing new products to market, capturing market share and delivering market leading products and services.
- Clear examples of products managed or developed during his/her career
- Strategic thinking: you are able to think at the strategic level and make the link with the pixel level
- Able to work in a flat and transparent manner within a fast paced environment
- Results oriented
- Academic education in tech/product/digital related careers
- High level english (spoken and written). Spanish at any level would be a great plus.
- Entrepreneurial mindset: Is looking for a very ambitious project. Due to the stage of growth kick-off the upside could be extraordinary (a life-time opportunity)
Skills:
- Great flavour towards software products
- High expertise and excellence on software usability and user experience optimization. Expertise in software design
- Sensitivity towards customers and users
- Data driven decision making
- Deep knowledge of the digital world
- Fintech / Proptech / Digital banking background experience will be very positively considered, but not necessarily needed
- Kotlin and adaptive layout experience, Java would be a plus.
- Experience in mobile and tablet development
- Store and keystore signing experience
- Experience in working with tech teams, on an agile based style
- Proactive and able to take initiative. Decisive and resolute
- “Out of the box” thinker
- Creative thinker
- Works well in a team and with a wide range of people from different backgrounds and ages
- Organised and methodical
- Succeeds under pressure
- Is able to have fun and keep a positive atmosphere in the team
Location of Headquarters: Madrid, Spain
Tech Hub in India: Office in Bangalore, Karnataka (India). Full tech team between Madrid, Spain + Bangalore, India
This is a unique opportunity to contribute heavily to the growth of an innovative, market-leading Fintech & Proptech company.
Salary Range: 40k-90k Rupees monthly (5 Lakhs - 11 Lakhs per annum)
Omnicuris Healthcare, India’s Largest and first of its kind Continuous Medical Education Platform(CME) is an Impact driven organisation which provides an online CME Platform for doctors to continuously stay updated on top of latest medical updates as well as earn mandatory cme credits from regulatory bodies. We are reshaping the way medical education is delivered in India. Having pioneered this concept in India with various state governments, medical associations, councils and medical institutes, Omnicuris provides a comprehensive online platform for a doctor that is credible, accessible and convenient to keep the busy doctors abreast of the latest advancements in medicine. In its short span since inception, Omnicuris enjoys a high reputation for its impactful work from medical institutes, medical associations, regulatory bodies and governments as being a coursera for doctors.
Find us on http://www.omnicuris.com/">www.omnicuris.com
ROLES AND RESPONSIBILITIES:
- Creating buy-in for the product vision both internally and with key external partners
- Developing product positioning strategies
- Translating product strategy into detailed requirements and prototypes
- Gain a deep understanding of customer experience, identify and fill product gaps and generate new ideas that grow market share, improve customer experience and drive growth
- Scope and prioritize activities based on business and customer impact
- Work closely with engineering teams to deliver with quick time-to-market and optimal resources
- Evaluate promotional plans to ensure that they are consistent with product line strategy and that the message is effectively conveyed
- Act as a product evangelist to build awareness and understanding
- Represent the company by visiting customers to solicit feedback on company products and services
- Design and execute multiple A/B and multivariate tests to optimise conversion across different steps of the acquisition funnel from landing pages to conversion
- Analyse and track funnel performance
- use different analytics products to analyse and interpreting trends and provide actionable insights
- Produce meaningful Funnel KPI dashboards and deliver monthly, cross channel performance reports with actionable insights for product, marketing and business teams
- Determining the Digital journey of learners.
Requirements:
● Bachelors in Computer Science, Mathematics or related work experience
- Experience in shipping growth products or working in growth teams preferable
- Excellent problem solving skills with strong ability to break down problems and Strong analytical skills, comfort with handling data sets and deriving insights or building attribution models using the data
- Experience with analytics tools such as Google Analytics, Clevertap/ Mixpanel etc and experience of using MArketing Automation tools like, Webengage, Moengage etc
- Data oriented approach, a key eye for numbers, market insights and an appetite for business context and metrics
- Flawless communication skills, the ability to articulate and evangelize product vision, strategy priority and - Go to market plans- in a compelling manner
- Owner mentality; willingness to take initiatives, the accountability to dive closure
- Tenacity and grit; the ability to hustle and get things done even over a stretch
- The ability to collaborate with cross functional teams yet the assertiveness and influence to rally people around - right- products
- Former entrepreneurs if you have ever started up! we want to talk to you!
- prioritise based on ROI











