IT Hardware Sales Manager

Junior Product Manager

Location: Mumbai (Looking for Mumbai-based candidates)

Responsibilities:

• Act as the bridge between business users and the development team to define and develop product features aligned with business requirements.
• Coordinate closely with internal engineering teams and client product teams.
• Create and manage release plans for product updates and new releases.
• Draft detailed Product Requirement Documents (PRDs) for internal use.
• Communicate client requirements effectively to the engineering team.
• Understand technical architecture and system workflows.
• Interpret product flows conveyed by the client and ensure accurate relay to the engineering team.
• Ensure changes implemented by the internal team are correct and aligned with requirements; suggest improvements where necessary.
• Take full product ownership and act as the single point of contact for all internal and external stakeholders.

Required Skills:

• Strong understanding of Financial Markets and Derivatives Markets.
• Proficiency in Figma and JIRA.
• Proven experience in drafting PRDs.
• Excellent communication and coordination skills.
• High attention to detail.
• Candidates from the FinTech domain preferred — must possess strong market knowledge and familiarity with financial products, trading systems, and market operations.

As a Recruiting Intern with Nirmitee.io Your Tasks Will Include

• Placing job postings on all relevant platforms
• Acting as the front-line contact person for applicants
• Scheduling interviews
• Managing applicant documentation
• Taking part in interviews
• Preparing client presentations
• Attending company events
• Assisting with office administration

Required Skill Set

The Recruiting Intern should possess the following skills, attributes, and qualifications:

• Bachelor’s Degree, preferably in HR or a related field
• Expert computer skills
• Strong administrative and document management skills
• Excellent written and verbal communication
• Willingness to learn
• Ability to multitask and work under deadlines 
• Enthusiasm and a capacity for hard work
• Strong interest in recruitment

We are seeking a highly skilled Senior/Lead Data Scientist with deep expertise in AI/ML/Gen AI, including Deep Learning, Computer Vision, and NLP. The ideal candidate will bring strong hands-on experience, particularly in building, fine-tuning, and deploying models, and will work directly with customers with minimal supervision.

This role requires someone who can not only lead and execute technical projects but also actively contribute to business development through customer interaction, proposal building, and RFP responses. You will be expected to take ownership of AI project execution and team leadership, while helping Tekdi expand its AI footprint.

Key Responsibilities:

Contribute to AI business growth by working on RFPs, proposals, and solutioning activities.

• Lead the team in delivering customer requirements, ensuring quality and timely execution.

Develop and fine tune advanced AI/ML models using deep learning and generative AI techniques.

• Fine-tune and optimize Large Language Models (LLMs) such as GPT, BERT, T5, and LLaMA.
• Interact directly with customers to understand their business needs and provide AI-driven solutions.
• Work with Deep Learning architectures including CNNs, RNNs, and Transformer-based models.
• Leverage NLP techniques such as summarization, NER, sentiment analysis, and embeddings.
• Implement MLOps pipelines and deploy scalable AI solutions in cloud environments (AWS, GCP, Azure).
• Collaborate with cross-functional teams to integrate AI into business applications.
• Stay updated with AI/ML research and integrate new techniques into projects.

Required Skills & Qualifications:

• Minimum 6 years of experience in AI/ML/Gen AI, with at least 3+ years in Deep Learning/Computer Vision.
• Strong proficiency in Python and popular AI/ML frameworks (TensorFlow, PyTorch, Hugging Face, Scikit-learn).
• Hands-on experience with LLMs and generative models (e.g., GPT, Stable Diffusion).
• Experience with data preprocessing, feature engineering, and performance evaluation.
• Exposure to containerization and cloud deployment using Docker, Kubernetes.
• Experience with vector databases and RAG-based architectures.
• Ability to lead teams and projects, and work independently with minimal guidance.
• Experience with customer-facing roles, proposals, and solutioning.

Educational Requirements:

• Bachelor’s, Master’s, or PhD in Computer Science, Artificial Intelligence, Information Technology, or related field.

Preferred Skills (Good to Have):

• Knowledge of Reinforcement Learning (e.g., RLHF), multi-modal AI, or time-series forecasting.
• Familiarity with Graph Neural Networks (GNNs).
• Exposure to Responsible AI (RAI), AI Ethics, or AutoML platforms.
• Contributions to open-source AI projects or publications in peer-reviewed journals.

Position – Customer Service Executive (Chat/Email Process)

As a Customer Service Executive (Chat/Email), you will be responsible for providing excellent customer service and support. The ideal candidate will have strong communication skills, be able to work independently, and have a positive attitude. If you have a passion for helping others and providing exceptional customer service, we want to hear from you!

Customer Service Executive Duties:

· Respond promptly and professionally to customer inquiries received through email and chat platforms.

· Provide accurate information and support to customers, addressing their concerns and resolving any issues they may have.

· Maintain a high level of customer satisfaction by delivering exceptional service and exceeding customer expectations.

· Ensure timely and effective follow-up on customer queries and escalations to ensure satisfactory resolution.

· Demonstrate strong written communication skills, including proper grammar, punctuation, and attention to detail.

· Maintain a thorough understanding of company products, services, policies, and procedures to provide accurate and up-to-date information to customers.

· Collaborate with internal teams to resolve customer issues and improve overall customer experience.

· Meet or exceed productivity and quality standards set for the role.

· Maintain customer data and records accurately in the designated systems. 

Candidate Qualifications & Skill Requirements 

· Candidate should ideally have 2 - 5 years of experience in the similar profile  

· Graduate (Any)

· Previous experience in customer service or a similar role is preferred.

· Strong written communication skills in English, including excellent grammar, punctuation, and spelling.

· Proficiency in typing with a high level of accuracy and speed.

· Ability to multi-task and effectively manage time in a fast-paced environment.

· Good problem-solving skills and the ability to think critically.

· Excellent interpersonal skills with a customer-centric approach.

· Proficiency in using computers and knowledge of email and chat platforms.

Java with cloud

About the job:

You'll be responsible for building backend of our platforms. You must know Mongodb, and Node.js.

Expectations:

Develop backend API’s.

Strong ability to design and configure schema and MongoDB data modelling

Assuring the complete stack is designed and built for high performance and scalability.

Your Requirement:

Must know Mongodb and Node.js.

Work experience of minimum 2 years.

Worked with startups and evolved products for scale.

Preferred:

Growth mindset & leadership abilities to work in a frugal environment.