
Headquartered in Bangalore, our client is the world's first cross-border neobank that focuses on credit and banking requirements of those migrating from India to the US. This revolutionary startup helps you apply for a bank account and a high-limit credit card with minimal documentation and absolutely no application fee while you are still in your home country.
The company is truly simplifying the financial world by making global financial products easily accessible to global citizens. Their mission is backed by tier 1 VCs and they have already raised in excess of 55 mn dollars within the last one year.
As a Product Analyst, you will be responsible for synthesizing data to provide actionable insights to the leadership and the product team to influence strategy and growth.
What you will do:
- Providing key data inputs needed for launching the product
- Monitoring the performance of new features and recommending iterations based on your findings
- Defining metrics we need to drive, setting up targets and tracking the progress of our products
- Researching on competition and players across the world to benchmark metrics and set goals
- Conducting customer interviews to understand the customer journey and mapping it to certain patterns we notice in our data
- Analysing root cause and debugging for metric deviations and bugs
- Building dashboards and tools, crafting analyses to make better decisions
- Working with other teams - engineering, data analysts, content closely for setting up, measuring and tracking product metrics
- Evaluating tools to measure product metrics and being a key member in setting up tools working with other teams
- Being the gatekeeper for ensuring data governance around the organization
- Other usual tasks like creating and maintenance of reports and dashboards for ongoing performance tracking
Desired Candidate Profile
What you need to have:- BTech Graduate from good institutes
- Experience in product analytics is a plus (0-3 years)
- Prior experience in a data analysis related profile for an e-commerce/internet company
- Strong analytical skills
- Ability to use SQL or reporting tools to derive actionable insights from user behavior
- Strong passion for analytics and problem solving
- A strong bias for action
- Understanding the common metrics used in the internet industry along with business growth metrics such as retention, churn, CAC, CLTV, etc

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We expect to see:
- 2-5 year of experience.
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- Expertise developing web apps with responsive/adaptive design and progressive enhancement.
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- Experience with Node.js, package management, build systems (webpack/rollup/esbuild) and the OSS ecosystem.
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We like to see (but not required):
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MERN Stack Developer will work closely with the cross-team to discover effective and elegant solutions to complex problems.
· Excellent knowledge of HTML, CSS, Material-UI and Responsive.
· Strong concepts of Javascript, ReactJs, NextJS.
· Should have Excellent Experience of Node.js.
· In-Depth knowledge of Express Js, JavaScript, TypeScript,
· Should have experience in MongoDB, My SQL, GraphQL, and any graph Database
· Experience working with REST APIs, and Sockets.
· Ability to Identify and fix production and non-production application issues as a part of the deployment.
· Good Knowledge of AWS - Beanstalk, Cloud Watch.
· Good Knowledge of JSON, API, and JWT.
· Good to have Agile/JIRA/ Continuous Deployment experience.
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Job Responsibilities:
· Should have completed B. Tech in IT / CS.
· Understanding accessibility and security compliance (Depending on the specific project)
· Understanding fundamental design principles behind a scalable application.
· Good communication and language skills.
· Strong focus on performance optimizations, caching, and scalability.
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Design, implement and maintain Java-based applications that can be high-volume and low-latency
Analyze user requirements to define business objectives
Envisioning system features and functionality
Define application objectives and functionality
Ensure application designs conform with business goals
Develop and test software
Identify and resolve any technical issues arising
Create detailed design documentation
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Develop multimedia applications
Write well designed, testable code
Conducting software analysis, programming, testing, and debugging
Manage Java and Java EE application development
Develop documentation to help users
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Relevant Experience
3 to 5 years
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● Take a lead in product and design ideation, planning and prioritisation. Also be
responsible for the creative direction the product should take.
● Drive user research, create detailed user journeys and take appropriate design
decisions backed by user-behaviour and data.
● Work closely with the Product and the engineering team deliver delightful
customer experiences and ship new features
● Take part in creative and holistic thinking across our diverse products and
conduct design reviews and status meetings as needed.
● Illustrate design ideas using storyboards, process flows and sitemaps.
● Running user testing of applications, software, websites. Troubleshoot UX
DESIGNER problems.
● Communicating scenarios, end to end experiences, interaction models and screen
designs to other stakeholders
● Develop UI mock-ups and prototypes
● Effectively mentor and inspire a team of designers. Help the team in raising the
bar, resolving blockers, prioritising and breaking down complex projects into
simpler tasks.
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● 3 to 5 years of experience in designing digital products.
● Ability to understand short and long-term goals of the product and business.
● Excellent understanding of user-centred design and visual design principles.
● A good understanding of frontend principles to guide the team from an
engineering point of view.
● Understanding of behavioural analytics and goes by data-driven decisions, when
needed.
● Excellent communication and presentation skills and the ability to clearly
articulate design decisions to the team and leadership.


Senior Full Stack Engineer
- 3+ years of relevant experience in software development building web applications
- Demonstrated technical capability developing applications using Node JS, Express/NestJS/SailsJS, and any industry-standard RDBMS
- Well acquainted with cutting edge front-end frameworks like React, Javascript dialects like ES6, TypeScript
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- Strong analytical and problem- solving skills paired with the ability to develop creative and efficient solutions
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- Ability to work both independently and in various team settings
Their services are available across the globe, with over 65% of their client base being from US, UK, and Canada. The company's primary focus is on Ayurveda and taking the ancient knowledge to anyone who wishes to bring back balance to their health and apply the tools in their everyday life.
- Handling customer tickets & providing support via email
- Handling Facebook comments and chat process
- Responsible for receiving, investigating and responding to all customer inquiries regarding the products and services.
- Will troubleshooting problems and coordinating with various internal departments to resolve problems.
- Interacting with customers by phone, e-mail or online chat concerning various care issues.
- Providing hands-on support of customer care initiatives such as automated provisioning, online billing, order tracking and detailed account management.
- Soliciting cross-selling and up-selling opportunities within the customer care experience.
- Candidate should be ready to work during night shift (US working time)
- Experience Required - 2 years , BPO, Customer Support, Call Centre
- Excellent fluency in spoken English
- Capable of speaking in American accent (preferred)
- Strong command over written English
- Graduate
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If you are an outstanding ETL Developer with a passion for technology and looking forward to being part of a great development organization, we would love to hear from you. We are offering technology consultancy services to our Fortune 500 customers with a primary focus on digital technologies. Our customers are looking for top-tier talents in the industry and willing to compensate based on your skill and expertise. The nature of our engagement is Contract in most cases. If you are looking for the next big step in your career, we are glad to partner with you.
Below is the job description for your review.
Extensive hands- on experience in designing and developing ETL packages using SSIS
Extensive experience in performance tuning of SSIS packages
In- depth knowledge of data warehousing concepts and ETL systems, relational databases like SQL Server 2012/ 2014.

