E-Commerce Executive

Senior Java developer will be responsible for many duties throughout the development lifecycle of applications, from concept and design right through to testing. 

Duties/Responsibilities: 

• To support and maintain existing Java code base, debug the application 
• To analyse user and business requirements and design and implement appropriate solutions 
• To design and code programs following in-house standards and good design principles 
• To ensure that all programs are documented to the company standards 
• To create unit test plans and perform unit testing of the programs
• To provide advice and guidance to other members of the team

Required Skills/Abilities:  

• Hands on experience in designing and developing applications using Java EE platforms 
• Object Oriented analysis and design using common design patterns 
• Good knowledge of Relational Databases, SQL and ORM technologies (JPA2, Hibernate) 
• Experience in the Spring Framework 
• Experience in developing web applications using at least one popular web framework (JSF, Wicket, GWT, Spring MVC) 
• Experience in RESTFul webservices
• Experience with test-driven development 
• Exposure to portal/mobility development - Desired
• Exposure to any of middleware solutions like MQ, Oracle fusion middleware(WebLogic), WebSphere, Open Source

Greetings!

Hiring for a leading Sweden based MNC for the below position

Role: CRM Developer - MS Dynamics

Experience: 4-10 years

Location: Chennai, Thane, Noida, Kolkata

Job Description:

As a senior developer you are taking the lead on all development with our D365 platform and are supporting and advising on all development tasks. You take a keen interest in all platform updates. You are challenged by cross-functional work and understand the Microsoft ecosystem known as Dynamics 365 (including the power platform) 

·        Familiar with Dynamics 365 F&O data model

·        Exceptional skills in java script or C# programming

·        Deep knowledge of configuration and development in Dataverse platform

·        Strong understanding of low code-no code concepts inside the power platform

·        Hands on experience from SQL server

·        Good understanding of relational data models

·        Familiar with integration patterns and modern integration technology

Interested candidates kindly apply!

Regards

Aishwarya

3 years Minimum Experience Required (Vacancies 5)

Location:- Chandigarh IT Park (WFO)

Shift Timings:- UK Shift

Responsibilities:

• Develop, test, and maintain robust and scalable Python applications.
• Work collaboratively with cross-functional teams to design and implement new features.
• Ensure the performance, quality, and responsiveness of applications.
• Implement server-side logic, database integration, and system architecture.
• Choose and work with one of the following frameworks: Flask, Django, or Fast API.
• Utilize databases such as SQL, Post SQL, or MongoDB to support application development.
• Demonstrate proficiency in Linux or Ubuntu server environments.
• Knowledge of containerization tools, particularly Docker, for deployment and scalability.
• Implement and optimize caching strategies using Redis or Celery (a plus).
• Participate in the planning and implementation of Continuous Integration/Continuous Deployment (CI/CD) processes.
• Stay updated on industry trends and emerging technologies.

Qualifications:

• Bachelor’s degree in Computer Science, Engineering, or a related field.
• Proven experience as a Python Developer with 3-5 years of hands-on development.
• In-depth knowledge of at least one of the following frameworks: Flask, Django, or Fast API.
• Strong expertise in databases such as SQL, Post SQL, or MongoDB.
• Familiarity with Linux or Ubuntu server environments.
• Proficiency in containerization tools, particularly Docker.
• Experience with Redis cache or Celery is a strong plus.
• Understanding of CI/CD processes and tools.
• Strong problem-solving and analytical skills.
• Excellent communication and collaboration abilities.
• Ability to thrive in a fast-paced and dynamic work environment.

• Identifies business opportunities by identifying prospects.

• Sells products by establishing contact and developing relationships with prospects recommending

solutions.

• Outbound calling on data collected through lead generation activities / secondary data

sources.

• Daily follow-ups on older leads and work on new leads.

• Maintains quality service by establishing and enforcing organization standards.

• Must be-energetic, well-spoken, and eager to close sales deals and generate revenue for the

organization.

• Bachelor's degree in computer sciences, software engineering, or equivalent.
• Experience with Go language programming and other backend technologies such as NodeJS/ExpressJS, preferably in Security/enterprise/SaaS products. 
• Exposure to one or more cloud platforms (AWS, GCP, Azure), containers and kubernetes.
• Hands-on experience with microservices architecture, Rest APIs, databases such as PostgreSQL/mongodb, distributed systems, data engineering technologies, etc.
• Strong analytical and problem-solving skills, and keen attention to detail.
• Knowledge of the modern SDLC practices, Agile methodologies, tools such as Jira, and software configuration tools such as GitHub.
• Capable of balancing multiple priorities and remaining flexible in a changing environment.

We at Zoop.one are looking for a technically savvy Customer Success executive who possesses a strong drive for results.

Duties for the Customer Success Executive will include a broad range of tasks such as maintaining ongoing customer relationships and networking, implementing success programs, contributing to sales, onboarding and training clients, and minimizing churn. You should also be able to provide insights on client-to-business interactions, improve customer experience through product support, and handle customer complaints and requests. You should be able to contribute to creating and maintaining good customer relationships and ensuring smooth onboarding.

Job Role:
Develop and manage client portfolios.
Sustain business growth and profitability by maximizing value.
Analyse customer data to improve customer experience.
Hold product demonstrations for customers.
Improve onboarding processes.
Mediate between clients and the organization.
Handle and resolve customer requests and complaints.
Minimize customer churn.
Aid in product design and product development.
Operate as the lead point of contact for all matters specific to our customers
Support and coordinate with the tech team to ensure seamless delivery to clients

What you’ll do:

Own the product knowledge base
Map customer journey and identify improvements at every stage
Maintain healthy customer engagement levels by identifying low utilization and providing solutions to further drive customer success
Develop a trusted advisor relationship with key customer stakeholders
Be the product champion, interpret customer insights to drive change in product and act as a voice of the customer to the Product team
Manage the Customer Success strategy for tracking and reporting on client health and reducing Customer Churn
Create and perform Monthly/Quarterly Business Reviews for ensuring customer retention and expansion - effectively delivering results to key stakeholders
Raise open issues with cross-functional teams and take ownership of resolving the issues in a timely manner
Constantly work towards providing innovative strategies for delivering customer delight
Engage with clients to understand the nuances of their work processes and the resulting needs and pain points.

Tools and Skills Required

Must Have:

Highly organized and able to multi-task.

Communication skills
Self-driven and proactive nature.
Excellent communication and interpersonal skills.
Experience in SAAS based product, CRM or ERP.
Knowledge of customer success processes.
Experience in document creation.
Patient and active listener.
Passion for service.

Have high proficiency in Microsoft Office (Excel, Word, PowerPoint)

Good to Have:
You should be passionate about engaging customers and expanding their use cases through our product
You have strong problem-solving skills and are great at finding creative solutions and workarounds when needed
You have good data analysis and data-driven decision-making skills
Strong project management skills

Experience:
3+ years proven track record in an enterprise account management role (Customer Success, Relationship Manager, etc.)

Strong Technical Background.

What’s attractive about us?
We offer a suite of memberships and subscriptions to spice up your lifestyle. We believe in practicing an ultimate work life balance and satisfaction. Working hard doesn’t mean clocking in extra hours, it means having a zeal to contribute the best of your talents. Our people culture helps us inculcate measures and benefits which help you feel confident and happy each day. Whether you’d like to skill up, go off the grid, attend your favourite events or be an epitome of fitness. We have you covered round and about.

• Health Memberships 
• Sports Subscriptions 
• Entertainment Subscriptions 
• Key Conferences and Event Passes
• Learning Stipend 
• Team Lunches and Parties 
• Travel Reimbursements 
• ESOPs 

That’s what we think would bloom up your personal life, as a gesture for helping us with your talents.
Join us to be a part of our Exciting journey to Build one Digital Identity Platform!!!