We are a full-service digital marketing and e-commerce agency committed to helping businesses of all sizes achieve their online goals. We are looking for a highly motivated and results-driven E-commerce Executive to join our team. As an Ecommerce Executive, you will be responsible for managing our online store and ensuring that our customers have a seamless shopping experience. You will work closely with our marketing, operations, and customer service teams to drive sales and increase customer loyalty.
Key Responsibilities:
1. Manage the day-to-day operations of our online store, including product listing, inventory management, order processing, and shipping on various portals like Amazon, Flipkart, Meesho, Paytm, Myntra, Mirraw, Nykaa, and Shopify, etc.
2. Develop and execute e-commerce marketing strategies to drive traffic and sales, including email marketing, social media advertising, and search engine optimization (SEO).
3. Analyze sales data and customer behavior to identify trends and opportunities for improvement, and provide recommendations for product assortment, pricing, and promotions.
4. Manage relationships with vendors and partners to ensure the timely delivery of products and services.
5. Monitor customer reviews and feedback and respond to inquiries and complaints in a timely and professional manner.
6. Develop and maintain a deep understanding of the competitive landscape and industry trends to inform business strategy and drive innovation.
7. Work closely with our offline sales team to ensure a seamless shopping experience for our customers across all channels.
8. Manage and optimize product listings, ensuring that all product information, images, and prices are accurate and up-to-date.
9. Monitor website performance and user experience, and identify areas for improvement to increase conversion rates and customer satisfaction.
10. Develop and execute promotional campaigns, such as discounts, coupon codes, and free shipping offers, to drive sales and increase customer engagement.
11. Collaborate with the design and content teams to create visually appealing and engaging website content, such as banners, landing pages, and product videos.
12. Monitor inventory levels and work closely with the operations team to ensure timely and accurate order fulfillment and delivery.
13. Analyze website traffic and sales data to identify patterns and insights, and provide recommendations for business growth and optimization.
14. Stay up-to-date with industry trends, best practices, and emerging technologies, and apply them to improve our e-commerce operations and customer experience.
Requirements:
- Bachelor's degree in business, marketing, or a related field.
- 2-3 years of experience in e-commerce, preferably in the fashion industry.
- Strong understanding of e-commerce platforms, technologies, and tools, including Shopify, Magento, and Google Analytics.
- Experience with email marketing, social media advertising, and SEO.
- Strong analytical skills and the ability to use data to drive business decisions.
- Excellent communication and interpersonal skills.
- Strong organizational skills and the ability to manage multiple tasks and priorities.
- Ability to work independently and as part of a team.
This is an exciting opportunity for a highly motivated and results-driven individual to join a fast-growing e-commerce company and make a significant impact on our business. We offer a competitive salary, a dynamic work environment, and opportunities for professional growth and development.
If you are passionate about e-commerce and the fashion industry and are looking for a challenging and rewarding career, we would love to hear from you. Please submit your resume and a cover letter outlining your qualifications and interest in the position to apply for this role.
Shubham Vishwakarma
Full Stack Developer - Averlon
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